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Splunk Observability Cloud vs ThousandEyes comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Splunk Observability Cloud
Ranking in Cloud Monitoring Software
9th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (11th), IT Infrastructure Monitoring (9th), Container Management (8th)
ThousandEyes
Ranking in Cloud Monitoring Software
15th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
16
Ranking in other categories
Network Monitoring Software (6th), Digital Experience Monitoring (DEM) (4th)
 

Mindshare comparison

As of April 2025, in the Cloud Monitoring Software category, the mindshare of Splunk Observability Cloud is 1.1%, up from 0.8% compared to the previous year. The mindshare of ThousandEyes is 2.7%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software
 

Featured Reviews

Lakshmi Padaga - PeerSpot reviewer
Collaborates performance metrics with log data to pinpoint the exact cause of issues and offers error detection
Splunk APM is a robust tool with many capabilities. There are always areas for potential improvement to enhance its functionality and user experience. For Splunk APM, there could be simplified navigation, like streamlining the user interface to make navigation more intuitive for our users, especially those new to APM, which can enhance usability. We can provide more customization options for dashboards and visualizations to help users tailor the platform to their specific needs. There could be more integration capabilities with a wider range of third-party tools and platforms would also be beneficial. By focusing on these areas, Splunk APM can enhance its value proposition, improve user satisfaction, and better meet the evolving needs of organizations monitoring their application performance.
Satyavrat Nirala - PeerSpot reviewer
Offers user monitoring and Internet insights and include customer journeys
It’s evolving; I feel it needs more holistic integration. It needs more improvement. It’s very good, but the integration can be slightly complicated on different platforms. I used it for a healthcare organization, and the integration was slightly challenging. In future releases, I would like to explore AI capabilities. AI would be more valuable because it works across different cloud and server systems. It looks into issue detection and insight modeling, so that is something I feel will be very helpful in the near future. More AI because of compliance and other challenges, not because of the product challenge. It’s about regulations, and we have HIPAA laws in the US and many different kinds of laws. Because of that, these specific elements and certain units don’t allow the tooling system to be fully utilized. We also support a certain segment of healthcare, which is the army healthcare segment, which is more government-controlled. There are certain restrictions in moving into the cloud. That’s where I thought those elements might need some more improvement. Also, looking into how we’ll be able to use more data visualization. It has it, but it doesn’t give you everything. If you look into the elements of use and so many other elements are there, but the UI/UX also has to be improved a bit, I feel. From a developer’s standpoint, it’s very easy, but from a consultant’s standpoint, there can be more enhancement, like one-click view and one-click report generation. Those things should be more seamless.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features are pretty much ready out of the box."
"The most valuable thing that we have seen within our group is the ability to ingest all this raw data and have it organized in a certain way so that different groups can get effective alerting from this massive amount of raw data that is out there."
"It can monitor, get the data, and then report on the data."
"The most valuable features are troubleshooting and optimizing application performance."
"The most beneficial aspect of Splunk APM is the ATM, which is the map displaying the inbound and outbound relationships of the microservices, as well as the traffic between these dependencies. This feature provides us with valuable insights and helps us understand the interactions between different microservices."
"The initial setup was straightforward. We didn't find it to be too complex."
"The tool's stability is great."
"Dashboards help the application support teams to have a quick look at how their systems are running. It helps other teams as well."
"The solution is very easy to use."
"The installation process is not hard at all."
"The tool's most valuable feature is its scalability. It is a good tool for network admins."
"ThousandEyes gives companies better visibility."
"It's fairly easy to set up."
"One feature I liked is end-user monitoring."
"The authentication overall - including to the VPN and LAN - is excellent."
"The company provides excellent service."
 

Cons

"The product collects a lot of data but it does not assure that it collects all of it."
"It's a bit difficult to use. It takes some time to get into it and to get it to do what you would like it to do. It is not straightforward to use it."
"This solution is difficult to configure and the instructions are complex."
"Splunk would be better if some tools were integrated to be able to take action on security or network concerns."
"There is room for improvement in the alerting system, which is complicated and has less documentation available."
"The deployment can be quite complex."
"The dashboards are used mainly to visualize information about the infrastructure, but it isn't easy to construct or use the dashboards. While we tried to resolve the issue by calling support, it would be easier if they had an AI co-pilot to identify the problem and help you solve it."
"One thing I recently ran into was that the logs on the server most often get Gzipped after they have been rotated. We found that we were not monitoring some of the things, so we had to go back and pull them in. Right now, it pulls one at a time, untars it, or unzips it, so I cannot look at the entire history. There can be an improvement in that area."
"ThousandEyes could improve the dashboards by adding more features."
"They only offer synthetic requests."
"The guest portal is hard to use."
"I would like the product to offer more agility."
"There is room for improvement in terms of customization and user-friendliness."
"It might be practical to extend monitoring capabilities to include network devices"
"It's an expensive solution."
"I feel it needs more holistic integration. It needs more improvement."
 

Pricing and Cost Advice

"Splunk offers a 14-day free trial and after that, we have to pay but the cost is reasonable."
"The solution's pricing is competitive. I rate the solution's pricing a seven out of ten. The price of the solution could be cheaper."
"It is expensive."
"The pricing is based on several factors, including the scale of deployment."
"Splunk has been fairly expensive, but it has been predictable."
"Splunk's infrastructure monitoring costs can be high because our billing is based on data volume measured in terabytes, rather than the number of devices being monitored."
"The price of Splunk APM is less than some of its competitors."
"It appears to be expensive compared to competitors."
"It is a quite expensive solution."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
"The solution costs several thousand dollars per year."
"The solution's pricing is cheap; I rate it a five out of ten."
"The solution is cheap."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
15%
Retailer
8%
Manufacturing Company
7%
Computer Software Company
21%
Financial Services Firm
13%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about SignalFx?
The most valuable feature is dashboard creation.
What needs improvement with SignalFx?
There is room for improvement in the alerting system, which is complicated and has less documentation available. We sometimes encountered issues in setting up alerts. The custom detector could be m...
What is your primary use case for SignalFx?
The main purpose of using Splunk APM is to optimize our application. We use Splunk APM primarily to understand how the application works, how it uses resources, and its response time in connection ...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
When I first started using ThousandEyes, I found it challenging to extract useful information due to the numerous options available. I needed some training to effectively troubleshoot. More detaile...
 

Also Known As

Splunk Infrastructure Monitoring
No data available
 

Overview

 

Sample Customers

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about Splunk Observability Cloud vs. ThousandEyes and other solutions. Updated: February 2025.
846,617 professionals have used our research since 2012.