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Splunk Observability Cloud vs ThousandEyes comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Splunk Observability Cloud
Ranking in Cloud Monitoring Software
9th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (11th), IT Infrastructure Monitoring (10th), Container Management (8th)
ThousandEyes
Ranking in Cloud Monitoring Software
15th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
16
Ranking in other categories
Network Monitoring Software (8th), Digital Experience Monitoring (DEM) (3rd)
 

Mindshare comparison

As of March 2025, in the Cloud Monitoring Software category, the mindshare of Splunk Observability Cloud is 1.0%, up from 0.7% compared to the previous year. The mindshare of ThousandEyes is 2.6%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software
 

Featured Reviews

Lakshmi Padaga - PeerSpot reviewer
Collaborates performance metrics with log data to pinpoint the exact cause of issues and offers error detection
Splunk APM is a robust tool with many capabilities. There are always areas for potential improvement to enhance its functionality and user experience. For Splunk APM, there could be simplified navigation, like streamlining the user interface to make navigation more intuitive for our users, especially those new to APM, which can enhance usability. We can provide more customization options for dashboards and visualizations to help users tailor the platform to their specific needs. There could be more integration capabilities with a wider range of third-party tools and platforms would also be beneficial. By focusing on these areas, Splunk APM can enhance its value proposition, improve user satisfaction, and better meet the evolving needs of organizations monitoring their application performance.
Satyavrat Nirala - PeerSpot reviewer
Offers user monitoring and Internet insights and include customer journeys
It’s evolving; I feel it needs more holistic integration. It needs more improvement. It’s very good, but the integration can be slightly complicated on different platforms. I used it for a healthcare organization, and the integration was slightly challenging. In future releases, I would like to explore AI capabilities. AI would be more valuable because it works across different cloud and server systems. It looks into issue detection and insight modeling, so that is something I feel will be very helpful in the near future. More AI because of compliance and other challenges, not because of the product challenge. It’s about regulations, and we have HIPAA laws in the US and many different kinds of laws. Because of that, these specific elements and certain units don’t allow the tooling system to be fully utilized. We also support a certain segment of healthcare, which is the army healthcare segment, which is more government-controlled. There are certain restrictions in moving into the cloud. That’s where I thought those elements might need some more improvement. Also, looking into how we’ll be able to use more data visualization. It has it, but it doesn’t give you everything. If you look into the elements of use and so many other elements are there, but the UI/UX also has to be improved a bit, I feel. From a developer’s standpoint, it’s very easy, but from a consultant’s standpoint, there can be more enhancement, like one-click view and one-click report generation. Those things should be more seamless.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Once configured correctly, the analysis reporting the Splunk APM provides is better than that of the other APM tools."
"It is very easy to monitor multiple cloud environments. It's like a single pane of glass for us. We can use it to monitor our on-prem and both of our cloud environments as opposed to having different tools for each environment. It makes it all come together in one tool."
"Splunk's dashboards are great."
"The solution is stable and reliable."
"The solution's basic visibility is one of its most valuable features. So, it is a solution that is easy to use...The solution's initial setup process was straightforward."
"I have primarily used it to go back into the past and understand why something happened. It provides enough information to do research and figure things out."
"I like the fact that Splunk APM makes it easy to connect to the application database and run queries against the data."
"I find the monitoring console very helpful. With one click, I can see how we are performing, and at the same time, I can see what data is flowing."
"The solution is very easy to use."
"The solution's most valuable feature is the path analyzer, which identifies the node causing the errors."
"The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money."
"The solution's most valuable feature is network security."
"The installation process is not hard at all."
"The most valuable features of ThousandEyes are the full monitoring capabilities and the ability to identify the exact location of problems in the path between the application and the end-user."
"The most valuable features are integration and ease of use."
"One feature I liked is end-user monitoring."
 

Cons

"We have both on-prem and cloud, and the challenge is getting all our log data aggregated or streams aggregated so that it is real-time. We do a pretty good job of that, but our organization is not using it as a security platform when it can do a great job of that."
"There are always areas for potential improvement to enhance its functionality and user experience."
"We never had any issues when it comes to the type of use cases we are using it for. We did not need more advancement on it, but I know that, in general, everything can be updated. There are tiny little tweaks that can be made regardless of whether it looks better or has a different flow to it than it does right now, but it works pretty well for what we use it for."
"Splunk's functionality could be improved by adding database connectors for other platforms like AWS and Azure."
"The monitoring of workloads when using SignalFx could be improved."
"One thing I recently ran into was that the logs on the server most often get Gzipped after they have been rotated. We found that we were not monitoring some of the things, so we had to go back and pull them in. Right now, it pulls one at a time, untars it, or unzips it, so I cannot look at the entire history. There can be an improvement in that area."
"There is a lot of room for improvement with the automation."
"The solution's machine learning deployment is hard and should be made user-friendly."
"The solution's network and reporting could be improved."
"ThousandEyes should expand its application monitoring to monitor some communication applications."
"The guest portal is hard to use."
"It's an expensive solution."
"Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it."
"The tool does not provide features for application-level monitoring."
"They only offer synthetic requests."
"It would be nice if the solution covered other areas like server monitoring."
 

Pricing and Cost Advice

"Splunk offers a 14-day free trial and after that, we have to pay but the cost is reasonable."
"It appears to be expensive compared to competitors."
"This is an expensive solution."
"I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive."
"Splunk APM is a very cost-efficient solution."
"The pricing is reasonable."
"The pricing is based on several factors, including the scale of deployment."
"The solution's pricing is costly."
"It is a quite expensive solution."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
"The solution costs several thousand dollars per year."
"The solution's pricing is cheap; I rate it a five out of ten."
"The solution is cheap."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
15%
Manufacturing Company
9%
Retailer
8%
Computer Software Company
21%
Financial Services Firm
13%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about SignalFx?
The most valuable feature is dashboard creation.
What needs improvement with SignalFx?
There is room for improvement in the alerting system, which is complicated and has less documentation available. We sometimes encountered issues in setting up alerts. The custom detector could be m...
What is your primary use case for SignalFx?
The main purpose of using Splunk APM is to optimize our application. We use Splunk APM primarily to understand how the application works, how it uses resources, and its response time in connection ...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
When I first started using ThousandEyes, I found it challenging to extract useful information due to the numerous options available. I needed some training to effectively troubleshoot. More detaile...
 

Also Known As

Splunk Infrastructure Monitoring
No data available
 

Overview

 

Sample Customers

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about Splunk Observability Cloud vs. ThousandEyes and other solutions. Updated: February 2025.
841,205 professionals have used our research since 2012.