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HeadSpin vs Testim comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HeadSpin
Ranking in Functional Testing Tools
30th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
6
Ranking in other categories
Mobile APM (7th), Mobile App Testing Tools (11th)
Testim
Ranking in Functional Testing Tools
11th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
10
Ranking in other categories
Test Automation Tools (7th)
 

Mindshare comparison

As of April 2025, in the Functional Testing Tools category, the mindshare of HeadSpin is 0.5%, down from 0.8% compared to the previous year. The mindshare of Testim is 3.3%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools
 

Featured Reviews

Abhishek-Mehta - PeerSpot reviewer
An advanced platform that provides visibility into the performance in the real world and enables us to test AV content
There is definitely room for improvement in terms of marketing. Marketing is something that is not that great. If you look at some of the other companies in the space, they have a lot of published case studies and tested models. They make a lot of noise. They have got some of their best customers talking about them, which is where HeadSpin needs to work. They should automate their onboarding. A lot of things are still manual. They can create a video assistant or something like that to completely automate the entire process. There is a great scope to improve professional services. The time to deploy is quite long. They can increase and improve the scope of their professional services and set up automation through scripts. They do it at this stage, but they're very expensive. I would love to see them come up with project-based costing for companies that are startups or low on funds. Apart from these, they have been on top of the game in terms of features. I can't think of any other new set of features at this point in time because they're already on top in terms of innovation.
PiyushSingh - PeerSpot reviewer
A stable tool to help users take care of the implementation phases in their environment
There are a few minor areas where improvements are required, but they are not something that I can discuss at a high level. I will have to ask the team that uses Testim since they can give a better response to what requires improvement in the product. I only manage the team that uses Testim. I cannot be exactly described as an end user of the tool. There were some issues in the product's initial setup phase in regard to the area of documentation since it wasn't very easy to understand everything mentioned in it. There were some trial and error methods our company had to deal with while using the product's documentation, after which we were able to get through the setup phase. I want the documentation to have more information to help users with the setup process. I want the product to be more scalable in the future.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup of HeadSpin was very easy and user-friendly. It was easy to configure and write a script."
"The most valuable feature is that this is the first connected intelligence all-in-one platform."
"The technical support is really helpful because we can set up direct calls with them if we want to. We can use Zoom or Google Meet to interact with them directly, and if there is an issue in our system, they will help us by reproducing the issue in their machines and trying to figure out a solution. The support is really smooth, and we like that they're very supportive."
"The most valuable features of the product are the performance parameters it gives us."
"The most valuable feature of HeadSpin it's the integration with other solutions. It is great. I can search for an element or do a quick debugging on the application right on HeadSpin. It's very useful."
"It has an interesting feature called AV box testing. A lot of companies that are in the OTT segment don't really understand what their streaming is like. They can't test for streaming quality. There are restrictions where you cannot simulate live streaming. For example, on Netflix, you can't simulate how a movie is being streamed on a remote device. That's why HeadSpin has got this AV box testing feature. It is a patented feature. They send an AV box to your location, and you can test live streaming, which is something that no other company does."
"We added Testim to our CI flow. It allows us to test only tasks that already passed sanity tests."
"The tool's most valuable feature is the recently added AI feature."
"The ease of learning and the small learning curve allowed us to scale the test scripts and the test suite quickly."
"The product is easy to use."
"I have seen reduced maintenance due to smart locators, as it automatically finds locators for us even with minor application changes."
"The REST API features allowed integrated testing for select products to quickly make calls and test the UIs with API calls while the CLI allows us to matrix the grid function across browsers."
"The automating smoke and regression tests have become easier and handier and manual efforts are saved."
"It is a highly stable solution."
 

Cons

"Support and pricing could be improved."
"If you want to do some testing or check the devices manually or check the application in a particular device manually, it is really laggy. That's a disappointment because sometimes we would like to do manual testing when our local devices are not available."
"HeadSpin needs to improve the hardware. With the mobile, the battery life reduces and must be continuously charged."
"HeadSpin could improve on the user interface because it is very poor. The checks that are done on the iOS devices are very difficult, but for Android, it runs great. For all iOS devices, the user interface and how it interacts with the device are very poor."
"Sometimes, devices go offline and some features are not functioning on some devices, specifically on iOS."
"They should automate their onboarding. A lot of things are still manual. They can create a video assistant or something like that to completely automate the entire process."
"Testim sometimes fails due to stability issues. It doesn't always work consistently, especially after running multiple tests."
"The UI could use a better design with a better user experience in mind."
"Faster scripting would be beneficial, as test creation is faster now."
"The accessibility reporting features could be more robust to be reported at the script level and allow users to map down to the step level."
"The API testing integration is a bit lacking and can be improved."
"The product's areas of improvement include pricing considerations and additional features related to visual testing and PDF handling."
"There were some issues in the product's initial setup phase in regard to the area of documentation since it wasn't very easy to understand everything mentioned in it."
"In the last couple of months, I have experienced some downtime where it wasn't working."
 

Pricing and Cost Advice

"It has a yearly license. There is no other option. It is expensive. There are a lot of other cheaper players in the market, but it is like a Mercedes. You pay an extra premium for it, but you get the benefits. I would love to see them come up with project-based costing. Companies that are low on funds or new-age can do with pricing that is easily digestible. They can give them a pricing model for three months. They can provide a startup package."
"We have a yearly license for 16 devices."
"I believe the licensing cost is cheap because it's a total solution, hardware, license and software."
"It's not cheap, but there are a few different packages and different prices for enterprises with different product versions."
"I rate the product’s pricing an eight out of ten compared to other tools."
"The solution is not expensive."
"The tool offers a fixed pricing model for our company."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
15%
Manufacturing Company
14%
Real Estate/Law Firm
8%
Computer Software Company
18%
Financial Services Firm
13%
Manufacturing Company
7%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Testim?
The tool's most valuable feature is the recently added AI feature.
What is your experience regarding pricing and costs for Testim?
I rate the product’s pricing an eight out of ten compared to other tools.
What needs improvement with Testim?
More advanced AI-based features and features on the API side would help us create better end-to-end test suites.
 

Comparisons

 

Overview

 

Sample Customers

Zynga, Tinder, Pinterest, Akamai, Microsoft, Airbnb, Jam City, TMobile, Mozilla, CNN, Cognizant, Yahoo!, ebay, Quora, Walmart, Kohls, Telstra
Microsoft, salesforce, JFrog, USA Today, Globality
Find out what your peers are saying about HeadSpin vs. Testim and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.