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Huawei NGFW vs Untangle NG Firewall comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.0
Fortinet FortiGate's customer service is responsive and helpful, though technical support experiences vary and can be inconsistent.
Sentiment score
7.6
Huawei NGFW customer service is praised for speed but criticized for language barriers and inconsistent service levels.
Sentiment score
4.9
Customer service for Untangle NG Firewall is mixed, with both praise for US-based engineers and complaints about limited support resources.
The response time for a critical priority one issue was over four hours and they only responded because we threatened legal action for them violating our support contract.
They say they will respond in 24 hours, but I have received responses in a maximum of one hour, which is impressive.
The technical support from Fortinet FortiGate is 24 hours a day seven days a week, and 365 days a year.
 

Room For Improvement

Sentiment score
4.6
Fortinet FortiGate needs better documentation, UI, integration, troubleshooting tools, scalability, reporting, and reduced impact on performance and fees.
Sentiment score
3.9
Huawei NGFW needs improvements in configurability, performance, support, and features, addressing session handling, upgrades, and usability issues.
Sentiment score
4.9
Untangle NG Firewall needs better filtering, SSL decryption, real-time protection, enhanced hardware, reporting, connectivity, and improved support.
FortiWAN supports OSPF but does not support the BGP protocol.
Fortinet VPN and DDoS capabilities are great, yet we need to provide a solution that enables CASB and integration to the cloud.
The relationship between their accounts team and my leadership team seems to be the reason for phasing out FortiGate.
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate provides effective scalability and adaptability, though careful budgeting and upgrades are needed for high-demand scenarios.
Sentiment score
7.6
Huawei NGFW is scalable and flexible, though users face extra costs and hardware limitations in expanding capabilities.
Sentiment score
6.6
Untangle NG Firewall scales flexibly from small to large deployments, typically supporting 100-150 users without hardware changes.
The devices will usually fail way before reaching the capacity advertised in the data sheets, especially when you activate several of the features the device can handle.
The solution is working and it is still stable even across all of these devices and servers.
We have over 10,000 users behind it.
 

Setup Cost

Sentiment score
7.6
Fortinet FortiGate's initial costs are high, but offers competitive pricing and value compared to Cisco and Palo Alto.
Sentiment score
7.5
Huawei NGFW offers competitive pricing with potential discounts, though setup costs are high and separate support contracts are required.
No sentiment score available
The cost of the original deployment fell below £5,000, and licenses are priced at around £3,000.
Every time you upgrade your license, you also get insurance for the equipment.
Overall, FortiGate is affordable.
 

Stability Issues

Sentiment score
7.9
Fortinet FortiGate is highly stable and reliable, with improved performance in newer versions, praised for its consistent robustness.
Sentiment score
7.5
Huawei NGFW is generally stable but has occasional issues, with most users rating it seven to nine out of ten.
Sentiment score
8.2
Untangle NG Firewall is praised for its stability and reliability, with minimal issues and consistent performance rated highly by users.
All of these issues were resolved in v5.2.
Stability has dramatically improved over the previous main version branch of FortiOS; 5.2.x and 5.4.x are stable enough for critical environments.
Overall, the devices have been very stable.
 

Valuable Features

Sentiment score
8.0
Fortinet FortiGate is valued for its robust security, ease of use, scalability, and comprehensive threat management features.
Sentiment score
8.0
Huawei NGFW is lauded for its user-friendly interface, seamless integration, high performance, scalability, and effective security features.
Sentiment score
8.2
Untangle NG Firewall offers flexibility, ease of use, strong VPN, reliable performance, premium features, and is ideal for small businesses.
The two most valuable features are VPN and firewalling.
WiFi network for visitors isolated from our corporate WiFi network using only one unit
Allows for firewall rules to be programmed and named in a way that makes it 'readable'
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
316
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Huawei NGFW
Ranking in Firewalls
30th
Average Rating
7.2
Reviews Sentiment
7.2
Number of Reviews
22
Ranking in other categories
Unified Threat Management (UTM) (13th)
Untangle NG Firewall
Ranking in Firewalls
25th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
23
Ranking in other categories
Unified Threat Management (UTM) (8th)
 

Mindshare comparison

As of November 2024, in the Firewalls category, the mindshare of Fortinet FortiGate is 19.8%, up from 17.1% compared to the previous year. The mindshare of Huawei NGFW is 0.7%, up from 0.4% compared to the previous year. The mindshare of Untangle NG Firewall is 1.2%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls
 

Featured Reviews

DineshKumar28 - PeerSpot reviewer
Effective threat prevention with responsive customer support
We are using Fortinet FortiGate as a firewall Fortinet FortiGate has been invaluable. It has helped save costs due to its various features, reliable performance, very good UI, low latency, and stability. The Threat Intel engine in Fortinet FortiGate is highly rated for its effectiveness in…
Muhammad-Nadeem - PeerSpot reviewer
A scalable and easy-to-setup product that can be used to configure different policies for specific users
In other next-generation firewalls, if you are creating virtual systems, they will create separate hardware resources for different virtual systems. Other products will create a different routing table when we create a routing protocol. In Huawei, the routing table, control plan, and data plan will share the resources. Every virtual system should have separate resources, routing tables, and hardware resources. We have created multiple segments and virtual systems, and we don't want one segment to communicate with another. The product must divide the virtual firewalls with different utilization systems. The hardware, routing switch, and security bundle should be separate and different. The solution does not have sandboxing features. It should provide a sandboxing solution. It should also work on zero-day attacks. The solution should be comparable with the products provided by Palo Alto, Check Point, and Cisco.
Josh Evans - PeerSpot reviewer
Its simplicity, variety of features, and low pricing have enabled us to improve the security for our small business clients at a price that they are happy to pay for
I've heard other people saying that other firewalls have better detection rates, so better security. If they can improve the security of the device, I'm always for that, but at the moment, we've been happy with the service that we're getting out of them. It does have multi-factor authentication in some areas, but I would love to see a more widely implemented version of that on the devices themselves. It could use some improvement for Azure Active Directory Connections. It does exist, and it is available, but it needs work to be able to fully authenticate. I know there are some advanced features that other firewalls have that aren't present in Untangle, but we've never noticed any feature that we need but isn't there. I also know a lot of people have complained about the cost per device because they license by device counts. So, once you get over a certain number of devices, it is not really a cost-effective solution.
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Top Industries

By visitors reading reviews
Educational Organization
22%
Computer Software Company
15%
Manufacturing Company
6%
Comms Service Provider
6%
Computer Software Company
18%
Financial Services Firm
11%
Comms Service Provider
7%
Educational Organization
7%
Computer Software Company
13%
Comms Service Provider
9%
Government
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What do you like most about Huawei NGFW?
The solution's implementation is pretty easy.
What is your experience regarding pricing and costs for Huawei NGFW?
The pricing is quite cheap compared to other NGFWs like Palo Alto or Cisco.
What needs improvement with Huawei NGFW?
Huawei should improve their threat intelligence. They need to have a more diversified platform and continuously updat...
What do you like most about Untangle NG Firewall?
The product helps small and medium enterprises secure their networks from intrusions. It also has features like DNS b...
What is your experience regarding pricing and costs for Untangle NG Firewall?
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten.
What needs improvement with Untangle NG Firewall?
I would recommend getting 2FA with an SSL VPN type of setup without having to go through a lot of hoops. The solution...
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate
Huawei USG Firewalls, USG9500 Series, USG6600 Series, USG6300 Series
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
KMITL, Peking University
North American Stamping Group, Cerebral Palsy of North Jersey (CPNJ), Brown County Schools, IN, City of Bridgeton, MO, Lancaster County, SC, Vision Charter School, Clay County Sheriff’s Department, NC, Breakwater School, Boys & Girls Club of Manchester, NH, Admiral Farragut Academy, Flow Companies, No Ordinary Hotel, KECdesign,
Find out what your peers are saying about Huawei NGFW vs. Untangle NG Firewall and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.