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Sophos UTM vs Untangle NG Firewall comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Fortinet FortiGate offers cost-effective and efficient security with quick ROI, reducing expenses in data communication and management.
Sentiment score
6.9
Sophos UTM offers high ROI with competitive pricing, centralized management, enhanced security, benefiting managed service providers in efficiency and costs.
Sentiment score
8.4
Untangle NG Firewall offers cost-effective, efficient deployment and management with detailed reporting and effective threat protection, enhancing ROI.
They have good integration if you have multiple firewalls and it allows you to be able to push out policies to all of them at the same time.
Clients are now comfortable and not wasting productive hours on IT support.
If we used a similar solution that required a 'per seat' license per VPN, we would have literally spent over 100x what the solution cost us.
 

Customer Service

Sentiment score
7.1
Fortinet FortiGate's customer service is praised for problem-solving but criticized for inconsistent response times and language barriers.
Sentiment score
7.0
Sophos UTM's customer service is praised for swift resolutions, 24/7 availability, and valuable support community, but response varies.
Sentiment score
4.9
Customer service for Untangle NG Firewall is mixed, with both praise for US-based engineers and complaints about limited support resources.
The response time for a critical priority one issue was over four hours and they only responded because we threatened legal action for them violating our support contract.
They say they will respond in 24 hours, but I have received responses in a maximum of one hour, which is impressive.
The technical support from Fortinet FortiGate is 24 hours a day seven days a week, and 365 days a year.
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate is scalable, flexible, and adaptable, though some face hardware upgrades and licensing challenges during deployment sizes.
Sentiment score
7.9
Sophos UTM scales efficiently across companies with proper planning, though may need hardware upgrades for increased capacity.
Sentiment score
6.6
Untangle NG Firewall scales flexibly from small to large deployments, typically supporting 100-150 users without hardware changes.
The devices will usually fail way before reaching the capacity advertised in the data sheets, especially when you activate several of the features the device can handle.
The solution is working and it is still stable even across all of these devices and servers.
We have over 10,000 users behind it.
 

Stability Issues

Sentiment score
7.9
Fortinet FortiGate is praised for its stability and reliability, with occasional issues improved by updates and configurations.
Sentiment score
8.1
Sophos UTM is highly stable and reliable, though proper sizing and configuration are essential to minimize occasional issues.
Sentiment score
8.2
Untangle NG Firewall is praised for its stability and reliability, with minimal issues and consistent performance rated highly by users.
All of these issues were resolved in v5.2.
Stability has dramatically improved over the previous main version branch of FortiOS; 5.2.x and 5.4.x are stable enough for critical environments.
Overall, the devices have been very stable.
 

Room For Improvement

Fortinet FortiGate needs improvements in stability, usability, integration, cost-effectiveness, and documentation for enhanced user satisfaction and performance.
Sophos UTM users seek improvements in scalability, usability, support, and integration for enhanced performance and user experience.
Untangle NG Firewall needs better filtering, SSL decryption, real-time protection, enhanced hardware, reporting, connectivity, and improved support.
FortiWAN supports OSPF but does not support the BGP protocol.
Fortinet VPN and DDoS capabilities are great, yet we need to provide a solution that enables CASB and integration to the cloud.
The relationship between their accounts team and my leadership team seems to be the reason for phasing out FortiGate.
 

Setup Cost

Fortinet FortiGate offers competitive pricing with varied costs; affordable long-term licenses, though renewal complexity can accumulate costs.
Sophos UTM is seen as cost-effective due to promotions, comprehensive features, and AWS Marketplace integration despite complex licensing.
The cost of the original deployment fell below £5,000, and licenses are priced at around £3,000.
Every time you upgrade your license, you also get insurance for the equipment.
Overall, FortiGate is affordable.
 

Valuable Features

Fortinet FortiGate offers advanced security features, user-friendly configuration, and comprehensive management tools, valued for robust protection and flexibility.
Sophos UTM provides comprehensive security features, user-friendly management, affordability, and seamless IT integration with efficient licensing.
Untangle NG Firewall offers flexibility, ease of use, strong VPN, reliable performance, premium features, and is ideal for small businesses.
The two most valuable features are VPN and firewalling.
WiFi network for visitors isolated from our corporate WiFi network using only one unit
Allows for firewall rules to be programmed and named in a way that makes it 'readable'
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
317
Ranking in other categories
Firewalls (2nd), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Sophos UTM
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
111
Ranking in other categories
Unified Threat Management (UTM) (2nd)
Untangle NG Firewall
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
23
Ranking in other categories
Firewalls (24th), Unified Threat Management (UTM) (8th)
 

Featured Reviews

DineshKumar28 - PeerSpot reviewer
Effective threat prevention with responsive customer support
We are using Fortinet FortiGate as a firewall Fortinet FortiGate has been invaluable. It has helped save costs due to its various features, reliable performance, very good UI, low latency, and stability. The Threat Intel engine in Fortinet FortiGate is highly rated for its effectiveness in…
Emanuele-Gnali - PeerSpot reviewer
Enhances security by providing intuitive firewall policy settings 
The primary use case for the solution is as a perimeter protection firewall, which includes functionalities such as VPN, web control, and traffic inspection. It is used in various customer environments, providing comprehensive security management and network protection The platform's most…
Josh Evans - PeerSpot reviewer
Its simplicity, variety of features, and low pricing have enabled us to improve the security for our small business clients at a price that they are happy to pay for
I've heard other people saying that other firewalls have better detection rates, so better security. If they can improve the security of the device, I'm always for that, but at the moment, we've been happy with the service that we're getting out of them. It does have multi-factor authentication in some areas, but I would love to see a more widely implemented version of that on the devices themselves. It could use some improvement for Azure Active Directory Connections. It does exist, and it is available, but it needs work to be able to fully authenticate. I know there are some advanced features that other firewalls have that aren't present in Untangle, but we've never noticed any feature that we need but isn't there. I also know a lot of people have complained about the cost per device because they license by device counts. So, once you get over a certain number of devices, it is not really a cost-effective solution.
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Use our free recommendation engine to learn which Unified Threat Management (UTM) solutions are best for your needs.
824,106 professionals have used our research since 2012.
 

Comparison Review

it_user216600 - PeerSpot reviewer
Jan 3, 2016
Sophos UTM vs. Fortinet FortiGate
I have used both Sophos and Fortinet products in production and I have found the Sophos UTM appliances (hardware and virtual) to be a better fit most of the time -- with a few caveats which I will touch on below. In both instances, the transition from TMG will be mostly straightforward. The main…
 

Top Industries

By visitors reading reviews
Educational Organization
22%
Computer Software Company
14%
Comms Service Provider
6%
Manufacturing Company
6%
Computer Software Company
18%
Government
8%
Educational Organization
7%
Financial Services Firm
6%
Computer Software Company
13%
Comms Service Provider
10%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What Is The Biggest Difference Between Sophos UTM and Sophos XG?
The Sophos UTM is a UTM and Sophos XG is the NGFW. First, you must know about the difference between a UTM and NGFW. ...
What do you like most about Sophos UTM?
The most valuable feature of Sophos UTM is the endpoint protection feature.
What is your experience regarding pricing and costs for Sophos UTM?
The product pricing and licensing are higher, but they offer good value for the features and stability provided.
What do you like most about Untangle NG Firewall?
The product helps small and medium enterprises secure their networks from intrusions. It also has features like DNS b...
What is your experience regarding pricing and costs for Untangle NG Firewall?
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten.
What needs improvement with Untangle NG Firewall?
I would recommend getting 2FA with an SSL VPN type of setup without having to go through a lot of hoops. The solution...
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
Astaro
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
One Housing Group
North American Stamping Group, Cerebral Palsy of North Jersey (CPNJ), Brown County Schools, IN, City of Bridgeton, MO, Lancaster County, SC, Vision Charter School, Clay County Sheriff’s Department, NC, Breakwater School, Boys & Girls Club of Manchester, NH, Admiral Farragut Academy, Flow Companies, No Ordinary Hotel, KECdesign,
Find out what your peers are saying about Sophos UTM vs. Untangle NG Firewall and other solutions. Updated: November 2024.
824,106 professionals have used our research since 2012.