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IBM API Connect vs Jitterbit Harmony comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
IBM API Connect enabled rapid microservices development, enhancing governance, security, and integration, yielding significant financial and operational benefits within two years.
Sentiment score
7.2
Jitterbit Harmony improves data integration efficiency, reduces costs, automates tasks, requires less training, and enhances performance, providing high ROI.
 

Customer Service

Sentiment score
6.4
IBM API Connect's support is generally good but varies in speed and effectiveness, depending on location and ticket severity.
Sentiment score
8.8
Customers commend Jitterbit Harmony support for its responsive, efficient service, detailed guidance, knowledgeable staff, and extensive resources.
 

Scalability Issues

Sentiment score
7.4
IBM API Connect is praised for its high scalability and reliability, though customization and infrastructure costs may vary.
Sentiment score
7.8
Users find Jitterbit Harmony reliable and efficient, with smooth implementation and consistent performance for expanding data integration needs.
 

Stability Issues

Sentiment score
7.2
IBM API Connect is generally stable and reliable, particularly in newer versions, with most users rating its stability highly.
Sentiment score
6.3
Users praise Jitterbit Harmony for its stability, reliability, ability to handle large data, and strong support, boosting user confidence.
 

Room For Improvement

IBM API Connect needs better microservices, documentation, monetization, setup, multi-cloud support, development, debugging, security, automation, hybrid cloud, and performance.
Users find Jitterbit Harmony needing faster processing, improved support, better integration, stability, clearer documentation, competitive pricing, simpler setup, and regular updates.
 

Setup Cost

IBM API Connect pricing is high, escalating in cloud deployments, with some users suggesting a 20-30% cost reduction.
Jitterbit Harmony provides flexible and cost-effective pricing for different integration needs, requiring direct consultation for customized quotes.
 

Valuable Features

IBM API Connect offers a robust interface, enhanced security, seamless integration, and comprehensive management tools for efficient API lifecycle and performance.
Users praise Jitterbit Harmony's intuitive interface, powerful integration, seamless connectivity, drag-and-drop function, real-time sync, and pre-built connectors.
 

Categories and Ranking

IBM API Connect
Ranking in Integration Platform as a Service (iPaaS)
7th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
75
Ranking in other categories
API Management (5th)
Jitterbit Harmony
Ranking in Integration Platform as a Service (iPaaS)
14th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
13
Ranking in other categories
Data Integration (32nd), Workload Automation (18th), Cloud Data Integration (18th)
 

Mindshare comparison

As of April 2025, in the Integration Platform as a Service (iPaaS) category, the mindshare of IBM API Connect is 2.6%, up from 1.4% compared to the previous year. The mindshare of Jitterbit Harmony is 1.8%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Integration Platform as a Service (iPaaS)
 

Featured Reviews

KavitaChavan - PeerSpot reviewer
Quite flexible and provides excellent performance for API gateway
The only disadvantage I can see is that it requires heavy hardware support, which can be considered quite expensive. In terms of new functionality, I think the analytics can be improved in V10. The analytics feature was better in the older version, 2.18. But in V10, it's not as flexible. When exporting analytics as KSP or JSON, it's not well formatted. They can work on enhancing the analytics part. Additionally, they can focus on reducing the hardware cost.
Mohamed Abd Kader - PeerSpot reviewer
An easy-to-setup solution with good stability
We use Jitterbit to connect cloud solutions with our on-premises ERP system We connect cloud solutions to our on-premise ERP system easily using Jitterbit. It is its most valuable feature.  The solution's API management capabilities need improvement. We have been using the solution for almost…
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Use our free recommendation engine to learn which Integration Platform as a Service (iPaaS) solutions are best for your needs.
846,617 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
23%
Financial Services Firm
18%
Insurance Company
10%
Computer Software Company
9%
Computer Software Company
20%
Financial Services Firm
14%
Manufacturing Company
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM API Connect?
Publishers can easily identify, create, and publish APIs on the developer portal, defining plans, packages, and potentially billing rules.
What is your experience regarding pricing and costs for IBM API Connect?
Price depends on many factors like size of the deal, competitive factors, timing, customer profile or where the pricing for API Calls is very competitive comparing to any of the leader players.
What needs improvement with IBM API Connect?
The only downside where improvements are needed is probably on the licensing side. Scalability is an issue with IBM API Connect, making it an area where improvements are required.
What is your experience regarding pricing and costs for Jitterbit Harmony Platform?
The solution's cost is mid-ranged compared to other vendors. I rate its pricing a six out of ten.
What needs improvement with Jitterbit Harmony Platform?
The solution's API management capabilities need improvement.
 

Also Known As

No data available
Jitterbit, Jitterbit Harmony
 

Overview

 

Sample Customers

Heineken, Tine, Finologee, Axis Bank
LA Metro, Mophie, Club Auto, University of Miami, Exostar, Dialog Direct, Avero, Greenpoint Technologies, Berklee Online, Odyssey, KeyedIn Solutions, Swish Maintenance, SPP Pumps Limited, Talent Plus, Ricoh Canada, Televerde, Reed Construction Data, Sika US, Sunkist Growers
Find out what your peers are saying about IBM API Connect vs. Jitterbit Harmony and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.