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IBM Cloud Identity Service vs Microsoft Entra ID Governance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 2, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Cloud Identity Service
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
30th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Microsoft Entra ID Governance
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
15th
Average Rating
7.4
Reviews Sentiment
7.0
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of IBM Cloud Identity Service is 0.4%, down from 0.5% compared to the previous year. The mindshare of Microsoft Entra ID Governance is 1.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

AS
All of its features are valuable but the support needs improvement
It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process The support needs improvement.  I have been using IBM Cloud Identity Service for the last five years.  It is stable.  It is scalable.  We have 5,000 users using this…
William Kox - PeerSpot reviewer
Great policies and timelines for streamlined compliance
There are some areas where improvements are necessary. Even though we have almost the full package, there are some bugs. I cannot directly perform some tasks from the portal. First, I have to go to the policy, change it, and then return to the package to add it. I cannot do it directly from the package. Workarounds are needed, so that can be improved. At the moment, that is the only issue we are facing that needs enhancement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process."
"It is stable. We can automate many of our daily operations with it, and we don't have to manage many things manually."
"One of the most valuable features of IBM Cloud Identity Service is that it delivers integrations with the commercial SaaS software that's available."
"The most valuable feature of Microsoft Entra ID Governance is access reviews."
"The most valuable feature of Microsoft Entra ID Governance for identity management is multi-factor authentication."
"The solution gives me the capability to automatically move guest accounts from the tenant without any manual intervention."
"Access reviews are an essential feature of Entra Governance. Additionally, privileged identity management is one of its most valuable features. Just-in-time access, or Jet GIT, is integral to this system. Moreover, user behavior analytics stands out as one of its top features."
"It is compliant with our RVRT and CSV guidelines."
"I am very happy with the solution."
"The most valuable features are multifactor authentication and account creation for the Exchange environment in Office 365."
"The product's most valuable features are the robust audit trail capabilities."
 

Cons

"Everything can be more stable and secure. There could also be more account features. I would like to be able to do more things through it to manage users' accounts."
"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."
"IBM Cloud Identity Service is going in the right direction with the product. They need to keep building out the integrations and having the library is very critical."
"Microsoft Entra ID Governance should improve its capability to manage identities and access from a single console."
"The solution lacks the feature to work well with third-party applications."
"There are some areas where improvements are necessary. Even though we have almost the full package, there are some bugs."
"Microsoft has done a commendable job with RPAX. However, Microsoft should prioritize enhancing its ABAC (Attribute-Based Access Control) capabilities. Currently, Microsoft's ABAC offering falls behind AWS in comparison."
"One area for improvement in Microsoft Entra ID Governance could be providing more granular control over security policies."
"The product's workflow approval process needs improvement."
"Bridging between on-premises and cloud services has the potential for improvement. For instance, it would be beneficial to be able to synchronize traditional directory schemas with Azure. I need to maintain an on-premises Active Directory server for certain required services."
"Even though we have almost the full package, there are some bugs."
 

Pricing and Cost Advice

"The price of the solution is expensive for non-enterprise companies. IBM's always going to be a little more expensive, you're going to be paying a premium. However, depending on the organization's needs, there's probably a benefit there to do even with the price being the way it is."
"In the education sector where I work, the annual cost for my Google and Microsoft environments is approximately $35,000. This covers the needs of 3,400 students and 800 faculty and staff members."
"There are no additional costs besides the standard licensing fees."
"While other products give the pricing for their application, Microsoft Entra ID Governance has a per-user-based license model."
"The solution's pricing is not low but reasonable."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
21%
Manufacturing Company
11%
Financial Services Firm
9%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
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What do you like most about Microsoft Entra ID Governance?
The most valuable feature of Microsoft Entra ID Governance is access reviews.
What needs improvement with Microsoft Entra ID Governance?
There are some areas where improvements are necessary. Even though we have almost the full package, there are some bugs. I cannot directly perform some tasks from the portal. First, I have to go to...
What is your primary use case for Microsoft Entra ID Governance?
We use it throughout the company. My colleagues and I are utilizing it, and we are creating access packages and so forth. We are using it for the entire company to manage access.
 

Overview

 

Sample Customers

Baxter Healthcare, 
Information Not Available
Find out what your peers are saying about IBM Cloud Identity Service vs. Microsoft Entra ID Governance and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.