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IBM Cloud Identity Service vs Saviynt comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IBM Cloud Identity Service
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
3
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (29th)
Saviynt
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
23
Ranking in other categories
User Provisioning Software (4th), Identity Management (IM) (5th), Privileged Access Management (PAM) (11th), Identity Threat Detection and Response (ITDR) (10th), Identity and Access Management (3rd)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. IBM Cloud Identity Service is designed for Identity and Access Management as a Service (IDaaS) (IAMaaS) and holds a mindshare of 0.3%, down 0.7% compared to last year.
Saviynt, on the other hand, focuses on Identity Management (IM), holds 10.4% mindshare, up 9.2% since last year.
Identity and Access Management as a Service (IDaaS) (IAMaaS)
Identity Management (IM)
 

Featured Reviews

reviewer1054431 - PeerSpot reviewer
Excellent support, beneficial integration, and low maintenance
I have found IBM Cloud Identity Service to be highly scalable. It can handle thousands of users. IBM solutions are truly enterprise-grade. You don't find a lot of use cases for small businesses, or even sometimes medium businesses, the price point does not fit smaller businesses. The implementation effort, it's hard to find that cost-benefit.
Wipro Limited - PeerSpot reviewer
Offers a good alerting system and integrates with SIEM solutions but main difficulty was the integration process
The risk management capabilities have GRC (Governance, Risk, and Compliance). Saviynt has an alerting system and integrates with SIEM solutions. Those things are very helpful in terms of managing risk. It is easy to integrate it with third-party solutions. There were some troubleshooting issues, but we were able to resolve them successfully. It's not easy, but we were able to do it. The main difficulty was the integration process itself. But we were able to kind of work through it and fix it. We tried integrating with our HR system and other IBM solutions, like Microsoft Identity Management.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the most valuable features of IBM Cloud Identity Service is that it delivers integrations with the commercial SaaS software that's available."
"It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process."
"It is stable. We can automate many of our daily operations with it, and we don't have to manage many things manually."
"Saviynt provides built-in access recommendations, while SailPoint IdentityNow offers access recommendations through a separate AI integration that requires additional licensing. Saviynt functions as a unified platform for various business operations, consolidating user and access data from multiple sources into a single platform. This allows for leveraging the same user base and data across different business functions, including access governance, privileged access management, data access governance, and third-party access governance. In contrast, SailPoint is a decoupled tool, requiring separate integration for managing access and permissions, especially for unstructured data. Saviynt's approach is more integrated and streamlined, providing a unified platform for access recommendations and various business operations."
"The workflow in Saviynt is easier compared to other tools. It's pretty straightforward."
"It's easy to manage and easy to use; a simple tool for end-users."
"We have found the implementation process to be very easy."
"Saviynt risk-based access requests and intelligent access controls have made a significant impact on our company."
"The product has a great attestation feature."
"It's a highly functional system and a very well rounded solution. The onboarding of applications is solid. Their user access reviews are very good. Their role-based model and their identity life cycle stuff are solid. It's a very well rounded, strong product."
"It is a flexible tool because it works on JSON."
 

Cons

"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."
"Everything can be more stable and secure. There could also be more account features. I would like to be able to do more things through it to manage users' accounts."
"IBM Cloud Identity Service is going in the right direction with the product. They need to keep building out the integrations and having the library is very critical."
"The product can improve the customer support offered to users since it is an area with shortcomings."
"UI and support could be improved. The frequent updates and version changes can be disruptive for large organizations. Not every month, a large organization can go with the changes. Saviynt needs to consider this carefully."
"The custom application integration is a little complex, and this tool doesn't provide so many plugins or additional applications."
"The company needs to do more to establish standard practices within the product itself that are common in the industry."
"The product lacks a broad user base which makes it difficult sometimes to find answers to questions about the product."
"The customer support and implementation services need to be improved."
"The UI doesn’t enhance the user experience."
"Saviynt cannot customize based on customer needs."
 

Pricing and Cost Advice

"The price of the solution is expensive for non-enterprise companies. IBM's always going to be a little more expensive, you're going to be paying a premium. However, depending on the organization's needs, there's probably a benefit there to do even with the price being the way it is."
"We are not into the licensing part. The clients take care of the licensing part."
"The solution has a pay-as-you-go licensing model, and you can subscribe monthly or yearly."
"The pricing is comparable to Azure Entra ID. Kind of the same"
"Saviynt has a competitive price."
"Saviynt's pricing is reasonable."
"If you need to make any changes then there are additional fees."
"The product is less expensive than one of the competitors."
"The price of the license for this product is quite expensive."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
9%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Saviynt?
It is very easy to use. It addresses most of the trends in identity governance and risk management.
What is your experience regarding pricing and costs for Saviynt?
The pricing is comparable to Azure Entra ID. Kind of the same. So, the pricing is okay.
What needs improvement with Saviynt?
Considering the shortcomings of the tool, I would say that the training part of the product needs improvement. The information that Saviynt provides in the training sessions can be a little more pr...
 

Comparisons

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Overview

 

Sample Customers

Baxter Healthcare, 
Shell, McKesson, Kimberly-Clark, Ingram Micro, Intermountain Health Care, Forterra, CoreLogic
Find out what your peers are saying about Microsoft, Okta, SailPoint and others in Identity and Access Management as a Service (IDaaS) (IAMaaS). Updated: December 2024.
825,399 professionals have used our research since 2012.