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IBM Cloud Identity Service vs Saviynt comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IBM Cloud Identity Service
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (27th)
Saviynt
Average Rating
7.4
Number of Reviews
23
Ranking in other categories
User Provisioning Software (4th), Identity Management (IM) (6th), Privileged Access Management (PAM) (10th), Identity Threat Detection and Response (ITDR) (9th), Identity and Access Management (3rd)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. IBM Cloud Identity Service is designed for Identity and Access Management as a Service (IDaaS) (IAMaaS) and holds a mindshare of 0.3%, down 0.7% compared to last year.
Saviynt, on the other hand, focuses on Identity Management (IM), holds 9.8% mindshare, up 9.2% since last year.
Identity and Access Management as a Service (IDaaS) (IAMaaS)
Identity Management (IM)
 

Featured Reviews

BO
Dec 16, 2021
Excellent support, beneficial integration, and low maintenance
If I remember correctly, it's been a bit of time, the IBM Cloud Identity Service is used for authentication identity on other cloud solutions and IBM Cloud Identity Connect is on-premise, it's more of a hybrid type environment. These two solutions can work together, a bridge between them does…
VinayM - PeerSpot reviewer
Apr 18, 2024
Used for IAM, IGA, MFA, SSO, and access management
Saviynt is used for the greenfield implementation for the whole IAM, IGA, MFA, SSO, and access management. Saviynt has been upgraded to EIC (Enterprise Identity Cloud). Currently, I manage more than 200 Saviynt customers who are migrating from their legacy applications on-premises to EIC. I help…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process."
"One of the most valuable features of IBM Cloud Identity Service is that it delivers integrations with the commercial SaaS software that's available."
"It is stable. We can automate many of our daily operations with it, and we don't have to manage many things manually."
"The product's initial setup phase is simple."
"Saviynt has better integration with enterprise systems like SAP, Microsoft, Adobe, and AWS."
"Some of the self-service capabilities are quite powerful."
"The dedicated Freshdesk platform is a user community and a step in the right direction for offering learning resources."
"The product has a great attestation feature."
"One of the tool's advantages is its user-friendly interface, making it easier to manipulate from a GUI perspective. The graphical user interface for users and administrators is straightforward. While it may require more configuration initially, once set up, it becomes more accessible and easier to use."
"It gives very good and in-depth knowledge about a particular identity. Everything is through a single click. We get to know the workflows related to a particular identity with a single click."
"The repository has many features where you can define primary and secondary owners."
 

Cons

"Everything can be more stable and secure. There could also be more account features. I would like to be able to do more things through it to manage users' accounts."
"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."
"IBM Cloud Identity Service is going in the right direction with the product. They need to keep building out the integrations and having the library is very critical."
"The tool is difficult to migrate."
"Considering the shortcomings of the tool, I would say that the training part of the product needs improvement."
"The product lacks a broad user base which makes it difficult sometimes to find answers to questions about the product."
"The solution does not work very well as the number of users increases."
"The customer support and implementation services need to be improved."
"The solution is hosted on AWS cloud, and there is some dependency that affects our bottom line."
"It is time-consuming to troubleshoot issues."
"The biggest drawback is that for every change you want to make, you have to go back to them and ask for it."
 

Pricing and Cost Advice

"The price of the solution is expensive for non-enterprise companies. IBM's always going to be a little more expensive, you're going to be paying a premium. However, depending on the organization's needs, there's probably a benefit there to do even with the price being the way it is."
"Saviynt's pricing is reasonable."
"Saviynt has a competitive price."
"The solution has a pay-as-you-go licensing model, and you can subscribe monthly or yearly."
"We are not into the licensing part. The clients take care of the licensing part."
"If you are investing in securing your data and avoiding any non-compliance issues, then yes, it is certainly recommended. To put it plainly, if you're willing to pay fines and aren't concerned about the misuse of data, then there might not be a problem. However, if you intend to safeguard the data of your employees, vendors, and customers, it becomes crucial. In this context, managing data security requires preventive and detective measures, such as enforcing segregation of duties and regularly reviewing permissions. Throughout an individual's life cycle within an organization or customer life cycle, various access permissions are granted. Without taking action on these permissions, there is a risk of exposure later on. If individuals retain access after leaving the organization, it poses a serious security threat. Implementing solutions like Saviynt can address these challenges, ensuring continuous access review, generating reports, alerts, and identifying potential risks."
"Saviynt's pricing is acceptable and licensing costs are yearly."
"If you need to make any changes then there are additional fees."
"The product is less expensive than one of the competitors."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
15%
Financial Services Firm
14%
Manufacturing Company
9%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Saviynt?
It is very easy to use. It addresses most of the trends in identity governance and risk management.
What is your experience regarding pricing and costs for Saviynt?
The pricing is comparable to Azure Entra ID. Kind of the same. So, the pricing is okay.
What needs improvement with Saviynt?
Considering the shortcomings of the tool, I would say that the training part of the product needs improvement. The information that Saviynt provides in the training sessions can be a little more pr...
 

Comparisons

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Overview

 

Sample Customers

Baxter Healthcare, 
Shell, McKesson, Kimberly-Clark, Ingram Micro, Intermountain Health Care, Forterra, CoreLogic
Find out what your peers are saying about Microsoft, Okta, Google and others in Identity and Access Management as a Service (IDaaS) (IAMaaS). Updated: October 2024.
814,649 professionals have used our research since 2012.