IBM SevOne Network Performance Management (NPM) vs Loom Systems comparison

IBM and ServiceNow are both solutions in the IT Infrastructure Monitoring category. IBM is ranked #43 with an average rating of 8.0, while ServiceNow is ranked #64. IBM holds a 0.8% mindshare in IM, compared to ServiceNow’s 0.2% mindshare. Additionally, 96% of IBM users are willing to recommend the solution, compared to 80% of ServiceNow users who would recommend it.

IBM SevOne Network Performa...

Read 54 IBM SevOne Network Performance Management (NPM) reviews

1,361 Views
762 Comparison Views

96% willing to recommend

Loom Systems

Read 4 Loom Systems reviews

285 Views
175 Comparison Views

80% willing to recommend

IBM SevOne Network Performa...

Loom Systems

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Executive SummaryUpdated on Oct 9, 2024

IBM SevOne Network Performance Management and Loom Systems compete in network and systems monitoring. IBM SevOne NPM is favored for its comprehensive network analytics, while Loom Systems gains the upper hand in predictive capabilities with AI-driven insights.

Features:IBM SevOne NPM offers extensive network monitoring, scalability, and efficient data collection, making it suitable for complex network infrastructures. It provides valuable performance optimization and is designed for detailed analytics. Loom Systems provides real-time insights through AI-driven analytics, enhancing anomaly detection and predictive abilities. The product excels with advanced AI capabilities and focuses on improving system insights significantly.

Room for Improvement:IBM SevOne could improve by simplifying its deployment process, enhancing user interface intuitiveness, and integrating more AI-based features to match Loom's capabilities. Loom Systems might benefit from expanding its network monitoring features, enhancing scalability for larger enterprises, and providing more detailed data collection functionalities to align with IBM SevOne's offerings.

Ease of Deployment and Customer Service:IBM SevOne NPM has a comprehensive deployment process that benefits from detailed customer support, making it suitable for large enterprises. Loom Systems offers straightforward deployment due to its cloud-native architecture, focusing on quick setup and responsive customer service, appealing to businesses looking for rapid deployment solutions.

Pricing and ROI:IBM SevOne NPM involves a higher setup cost but offers substantial ROI through its extensive monitoring capabilities. Its detailed analytics provide long-term savings. Loom Systems presents competitive pricing with immediate ROI thanks to proactive system monitoring and insights. The cost-efficient model is designed for significant gains in system performance.

To learn more, read our detailed IBM SevOne Network Performance Management (NPM) vs. Loom Systems Report (Updated: April 2025).

Buyer's Guide

IBM SevOne Network Performance Management (NPM) vs. Loom Systems

April 2025

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Helped 848,396 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM SevOne Network Performa...

Ranking in IT Infrastructure Monitoring

43rd

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Network Monitoring Software (37th), Server Monitoring (18th), Log Management (44th), Cloud Monitoring Software (29th)

Loom Systems

Ranking in IT Infrastructure Monitoring

64th

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Anomaly Detection Tools (2nd)

Mindshare comparison

As of April 2025, in the IT Infrastructure Monitoring category, the mindshare of IBM SevOne Network Performance Management (NPM) is 0.8%, up from 0.8% compared to the previous year. The mindshare of Loom Systems is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

Grzegorz Nowak

Solution Architect at Wingu

Improves infrastructure planning by helping us analyze network traffic

We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…

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Keerthi Kumar Sangaraju

Technology Manager at FIS

Stable, easy to set up, flexible, and has multiple functionalities, but needs to define priority levels for each incident

What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The SMP and the xStats, which is for flat file integration, are both useful for integrating the various metrics that the device provides to monitor the performance of those systems."

"The out of the box reports and workflows are pretty good and they meet our requirements well."

"The network data collection has been very flexible for us. It's been thorough in areas that were lacking. They have a team that I've worked with to add other pieces to it. So if it's missing something out of the box, they work with me to add it. I was able to collect that data. It's not perfect, but it's pretty thorough."

"Data Insight reporting tool is the most valuable feature. They came up with it a couple of years ago. The most pleasing factor is the dark theme. You don't have a white background. It has templates that you can create for all kinds of reports that you can hit on the fly. It's much better printing of the reports. If you want to send PDFs to people, the reports are actually decent. Whereas for years, the old architecture of the PDFs was rubbish and even our customers said, "We have to manipulate your PDFs because they all have bad margin breaks. SevOne fixed that a couple of years ago with the new Data Insight. It's fantastic."

"Flexible architecture: You can extend the system and its capacity by attaching another cluster pair."

"Based on my experience, the stability of IBM SevOne Network Performance Management (NPM) is excellent."

"I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or in-house. We don’t have to carry the data all over the globe. Also, I am impressed with the tool's flow reporting and Wi-Fi."

"It's a great solution for highlighting and discovering useful information regarding our network's elements."

More IBM SevOne Network Performance Management (NPM) pros

"What I like best about Loom Systems is that you can use it for infrastructure monitoring. I also like that it's a flexible solution."

"The solution is absolutely scalable. If an organization needs to expand it out they definitely can."

"The RFS portion of the solution is the product's most valuable feature."

"You can develop your own apps within Loom, and they can be configured very simply."

Cons

"The one area with room for improvement is probably administration. They added data insights to make a better user experience, but I'd like to see some improvements in the way the system's administered."

"SevOne should work with the graphs legend functionality."

"We need to be thinking about streaming telemetry protocols. They already have the port for enhanced visualization, which they already have through Data Insight."

"High-frequency polling is data-intensive because you're pulling more. If SevOne could figure out a way to manage the impact of high-frequency polling on the system, that would be very popular."

"There are some tweaks and enhancements that I've already requested. One is to be able to make changes per device rather than as a global setting. That has to do with naming. It's minor."

"Their virtualization solution is not compatible with our Kubernetes environment, which is one of the reasons we are ending our relationship with them."

"The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages"

"With the administrative management of the appliance, if some object appears from SevOne because something changed in the network or whatever, then as an administrator you will not be aware. If you are using this object in a report, this object will disappear from the report and you will not be aware of it. So, if you have 1,000 reports, you cannot always check these reports everyday to see if objects are missing or information has disappeared. We don't have any information on alerts, saying that something is happening there and maybe we need to take action. If an object was replaced by another one, or if a link was replaced by another one, then the graph needs to be changed because it doesn't exist in the graph anymore. However, we don't have this information."

More IBM SevOne Network Performance Management (NPM) cons

"The change management within the solution needs to be improved. There needs to be more process automation."

"The reporting is a bit weak. They should work to improve this aspect of the product."

"The discovery and mapping still takes a lot of human intervention, it's quite resource heavy,"

"What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority."

Pricing and Cost Advice

"Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."

"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."

"The tool is not expensive. We were able to negotiate with SevOne on pricing."

"There are different options available for licensing, with the per-device option being more expensive but more flexible."

"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."

"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."

"Prices per license are not huge, but they exist."

"It is inexpensive compared to other monitoring tools."

More IBM SevOne Network Performance Management (NPM) pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Manufacturing Company

16%

Computer Software Company

14%

Legal Firm

Financial Services Firm

22%

Computer Software Company

22%

Real Estate/Law Firm

10%

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about SevOne Network Data Platform?

I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or...

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What is your experience regarding pricing and costs for SevOne Network Data Platform?

The tool is not expensive. We were able to negotiate with SevOne on pricing.

See all answers

What needs improvement with SevOne Network Data Platform?

There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...

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Product Reports

Buyer's Guide

IBM SevOne Network Performance Management (NPM)

April 2025

IBM SevOne Network Performance Management (NPM) report

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Buyer's Guide

IT Infrastructure Monitoring

April 2025

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Also Known As

SevOne

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Overview

The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.

Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.

For further information, please visit www.ibm.com/cloud/sevo...

IBM

Loom Systems delivers an advanced AI-powered operational analytics platform to predict and prevent problems in the digital business. DevOps & IT teams use Loom for real-time detection and resolution for any type of application, including home-grown. Loom analyzes logs and metrics in all formats, performs smart correlations and root cause analysis to help organizations gain immediate into their environments. Loom stands alone in the industry as an AI platform requiring no prior math knowledge from its operators, leveraging your existing staff to succeed in the digital era. Getting started is easy - zero configuration and data pre-processing needed, so you can stream your data in its raw format.

ServiceNow

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)

Citrix, Amdocs, Sysaid, Hexaware, Effibar, Revtrak, Taptica

Buyer's Guide

IBM SevOne Network Performance Management (NPM) vs. Loom Systems

April 2025

Free Report: IBM SevOne Network Performance Management (NPM) vs. Loom Systems

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