IBM SevOne Network Performance Management (NPM) vs Mezmo comparison

IBM and Mezmo are both solutions in the Log Management category. IBM is ranked #44 with an average rating of 8.0, while Mezmo is ranked #54. IBM holds a 0.3% mindshare in Log Management, compared to Mezmo’s 0.2% mindshare. Additionally, 96% of IBM users are willing to recommend the solution, compared to 100% of Mezmo users who would recommend it.

IBM SevOne Network Performa...

Read 54 IBM SevOne Network Performance Management (NPM) reviews

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452 Comparison Views

96% willing to recommend

Mezmo

Read 2 Mezmo reviews

431 Views
248 Comparison Views

100% willing to recommend

IBM SevOne Network Performa...

Mezmo

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Executive SummaryUpdated on Oct 9, 2024

IBM SevOne Network Performance Management and Mezmo are key players in the network performance management space. Mezmo has the upper hand due to its flexibility in features and competitive pricing structure.

Features: Users note IBM SevOne NPM for advanced data visualization, predictive analytics, and proactive management capabilities. Mezmo is recognized for flexible data integration, exceptional scalability, and adaptability to various data environments.

Room for Improvement: IBM SevOne NPM needs better integration with third-party tools and further enhancements in user interface intuitiveness. Mezmo should improve analytical depth, enhance detailed reporting capabilities, and broaden its security features.

Ease of Deployment and Customer Service: IBM SevOne NPM offers structured support and thorough deployment guidance. Mezmo provides a straightforward deployment process and highly responsive customer service, making it user-friendly.

Pricing and ROI: IBM SevOne NPM has a higher setup cost yet delivers a strong ROI by boosting network efficiencies. Mezmo offers competitive costs, leading to favorable ROI due to its adaptive characteristics and flexible pricing options.

To learn more, read our detailed IBM SevOne Network Performance Management (NPM) vs. Mezmo Report (Updated: April 2025).

Buyer's Guide

IBM SevOne Network Performance Management (NPM) vs. Mezmo

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM SevOne Network Performa...

Ranking in Log Management

44th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Network Monitoring Software (37th), Server Monitoring (18th), IT Infrastructure Monitoring (43rd), Cloud Monitoring Software (29th)

Mezmo

Ranking in Log Management

54th

Average Rating

9.0

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (76th), Observability Pipeline Software (5th)

Mindshare comparison

As of April 2025, in the Log Management category, the mindshare of IBM SevOne Network Performance Management (NPM) is 0.3%, down from 0.3% compared to the previous year. The mindshare of Mezmo is 0.2%, down from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Log Management

Featured Reviews

Grzegorz Nowak

Solution Architect at Wingu

Improves infrastructure planning by helping us analyze network traffic

We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…

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Theodore Omtzigt

President and Founder at STILLWATER SUPERCOMPUTING INC

Has vastly increased our ability to reach SLA targets consistently

Scalability could be improved. We are using it through the IBM cloud deployment and on some of the data centers that are very heavily used, there is a significant lag in the event stream, sometimes 10, 15 minutes behind, which makes the RCA impossible. If an event hits but you don't have the information to look at it, then it's tricky. This is probably not an issue of the product itself, but more a deployment issue. There is something on the IBM side that needs some readjustment to make certain these lags don't happen too often. We now use other tools for back-up in that area. But if you really want to do SIEM type work, then that is an aspect that needs some improvement. It's hard to tell if it's the product or the IBM deployment of it. The user interface is really very productive interactively but for an additional feature, it would be nice if we somehow could encapsulate a query or a filter, and communicate or share that among the team so that specific types of actions can be carried out quickly. In particular, when we deal with a customer issue, it may pertain to a particular transaction through the system and each transaction has a unique ID. It would be great if we could query that ID and request all transactions that pertain to a specific ID. For now, we need to find the events, then extract the ID. Once we have that, we can go through the UI to set up the query and filter it to give us a transaction. But it would be really nice if we could simply say, "Here's the ID. Give me all the transactions."

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Flexible architecture: You can extend the system and its capacity by attaching another cluster pair."

"We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."

"One of the most valuable features is the graphs, which you can build instantly. I have used some open-source platforms in the past, but they are not as good. With SevOne, the sampling in the graph can be every few seconds, not just every few minutes, and that's really helpful. It's really fast."

"It's given us the ability to create various real-time network performance reports and distribute them to any colleague who can access these reports immediately."

"SevOne has rich API capabilities, giving us the flexibility to control what we collect and customize the collection, creation, and manipulation of now metrics as necessary."

"I like SevOne's network flow reporting."

"The most valuable feature as of late has been the API integration with ServiceNow."

"The comprehensiveness of this solution's collection of network performance and flow data is one of the basics in the field for what it does. It meets all of our needs. So for all those areas, for the most straightforward collection capabilities, right up to NetFlow and even telemetry, it meets all those demands. Not only just basic or fundamental SNMP collection capability, but the product also supports what we need for the future with telemetry streaming. So it's very comprehensive."

More IBM SevOne Network Performance Management (NPM) pros

"LogDNA consolidates all logs into one place, which is super valuable."

"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."

Cons

"I'm not really sure if this was the software's fault or a server issue, but a couple of years back the disks were failing on our SevOne physical server every month and the server would go down. The secondary server took over from the primary until the disk issue was resolved. That was annoying."

"The method of searching for SIP and the way to create the groups."

"With the administrative management of the appliance, if some object appears from SevOne because something changed in the network or whatever, then as an administrator you will not be aware. If you are using this object in a report, this object will disappear from the report and you will not be aware of it. So, if you have 1,000 reports, you cannot always check these reports everyday to see if objects are missing or information has disappeared. We don't have any information on alerts, saying that something is happening there and maybe we need to take action. If an object was replaced by another one, or if a link was replaced by another one, then the graph needs to be changed because it doesn't exist in the graph anymore. However, we don't have this information."

"NMS has several areas for improvement. It should be more user-friendly inside of NMS for some of the functionality in there. It's been getting better the last version or two, but the there have been bugs in there whenever I've gone to new versions."

"The one area with room for improvement is probably administration. They added data insights to make a better user experience, but I'd like to see some improvements in the way the system's administered."

"The reporting of NMS is good, but it could be better."

"The GUI: both the dashboard/user view and the admin tool."

"We previously have had discussions on some reporting enhancements. So, we raised a feature request, which was delivered from SevOne."

More IBM SevOne Network Performance Management (NPM) cons

"No ability to encapsulate a query or a filter, and communicate or share that among the team."

"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."

Pricing and Cost Advice

"It is inexpensive compared to other monitoring tools."

"For the value that you get from SevOne, it's worth the price. There are a lot of cheaper alternatives on the market, and even free options. But they require more staff, more resources, and engineers with more advanced knowledge of monitoring. That's what makes SevOne worth the price."

"Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."

"There are cheaper solutions available."

"Prices per license are not huge, but they exist."

"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."

"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."

"Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."

More IBM SevOne Network Performance Management (NPM) pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Manufacturing Company

16%

Computer Software Company

14%

Legal Firm

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

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Questions from the Community

What do you like most about SevOne Network Data Platform?

I like the tool’s scalability and real-time reports. Earlier, we struggled to give real-time reports to clients. I also like the tool’s deployment model where we can deploy it either on-premises or...

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What is your experience regarding pricing and costs for SevOne Network Data Platform?

The tool is not expensive. We were able to negotiate with SevOne on pricing.

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What needs improvement with SevOne Network Data Platform?

There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...

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Also Known As

SevOne

LogDNA

Overview

The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.

Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.

For further information, please visit www.ibm.com/cloud/sevo...

IBM

Today’s enterprises must manage a massive amount of machine data. They require a platform that enables engineering teams to deliberately route and store structured and unstructured data for different teams with unique use cases. Legacy platforms weren’t made for this moment.
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Mezmo, formerly LogDNA, lets organizations ingest, process, route, analyze, and store all of their log data. Purpose-built for modern engineering teams—including developers, SREs, IT Operations, and Security Engineers—the Mezmo platform is trusted by thousands of companies for SaaS, cloud, and hybrid applications.

Mezmo

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)

Instacart, Asics, Lime, Salesforce

Buyer's Guide

IBM SevOne Network Performance Management (NPM) vs. Mezmo

April 2025

Free Report: IBM SevOne Network Performance Management (NPM) vs. Mezmo

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