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IBM X-Force Exchange vs Lookout comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM X-Force Exchange
Ranking in Threat Intelligence Platforms
11th
Average Rating
8.2
Reviews Sentiment
8.6
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Lookout
Ranking in Threat Intelligence Platforms
19th
Average Rating
7.2
Reviews Sentiment
7.1
Number of Reviews
6
Ranking in other categories
Secure Web Gateways (SWG) (24th), Mobile Data Protection (6th), Cloud Access Security Brokers (CASB) (13th), Endpoint Detection and Response (EDR) (42nd), Mobile Threat Defense (2nd), ZTNA as a Service (17th), ZTNA (12th), Secure Access Service Edge (SASE) (21st)
 

Mindshare comparison

As of April 2025, in the Threat Intelligence Platforms category, the mindshare of IBM X-Force Exchange is 1.7%, down from 2.5% compared to the previous year. The mindshare of Lookout is 1.1%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Threat Intelligence Platforms
 

Featured Reviews

JohnTamakloe - PeerSpot reviewer
A threat intelligence platform aiming to enhance its intelligence
It falls under the category of AI-embedded threat intelligence, which makes detection more efficient by reducing the rate of false positives and improving the overall detection rate. When the threat intelligence alone doesn’t provide enough information, we use other methods to verify the threat. For example, IBM has its threat intelligence team and tools. If the threat intelligence doesn’t yield much information, the tool has a framework that can identify suspicious activity. We then use our judgment and experience to implement compensating controls, whether for a potentially malicious patch, IP address, or any other threat. Customers benefit from it, even if they’re not directly integrating it. Through our service, they receive the benefits of the integration. Overall, I rate the solution a nine out of ten.
DB
Enhanced mobile security with visibility into app and website usage, but installation challenges remain
We use Lookout for mobile devices, such as phones It has reduced our risk around mobile devices. I like the security features and being able to see what apps and websites people are using. There is nothing we have come across that we've desired. We have been using Lookout for one year. The…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's quite integratable so you can actually integrate and get IP malware and URL information. It also gives you some form of intelligence into what you're trying to investigate or what you're trying to understand."
"The most valuable feature is you have the expertise of human experience directly involved. There is a team of experts."
"This product has helped to increase staff productivity."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The solution is stable."
"We have not had any issues with bugs or breakdowns."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
 

Cons

"You have to look for the new information from X-Force. X-Force will provide it but you have to look for it. We need clearer visibility."
"I would like to see better integration with other systems, solutions, and vendors."
"We would like to have more AI capabilities to detect threats and improve its productivity from a cybersecurity standpoint."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"The initial setup requires a little bit of experience with configuration."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
 

Pricing and Cost Advice

"Cost is clearly a consideration, but the important thing is what we do with the data and how we protect it."
"One of the fastest ways to cut costs is reducing staff, and this product can reduce staff by 70 percent."
"Lookout is definitely on the lower end when it comes to price point and that seems to be the only differentiator. The technology is in place in this space and it's really about who is coming in at the better price point now."
"The pricing is fair; it's comparable to our previous solution, and we carried out multiple POCs and POVs (proof of value). The product is worth the money we pay for it."
"The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For example, Lookout costs 2/3rd of Prisma's licensing price."
"In terms of feature performance versus cost, they're a good value."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
16%
Healthcare Company
8%
Manufacturing Company
7%
Computer Software Company
19%
Financial Services Firm
10%
Manufacturing Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your primary use case for IBM X-Force?
It's a threat intelligence platform, and we aim to enhance its intelligence by integrating additional security solutions.
What advice do you have for others considering IBM X-Force?
It falls under the category of AI-embedded threat intelligence, which makes detection more efficient by reducing the rate of false positives and improving the overall detection rate. When the threa...
What is your experience regarding pricing and costs for Lookout?
The pricing is a little expensive. We are currently looking at comparisons with other solutions, including Umbrella.
What needs improvement with Lookout?
There is nothing we have come across that we've desired.
 

Also Known As

X-Force Exchange, X-Force
CipherCloud
 

Overview

Find out what your peers are saying about IBM X-Force Exchange vs. Lookout and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.