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IDERA SQL Safe Backup vs Infrascale Backup & Disaster Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.2
IDERA SQL Safe Backup enhances reliability, reduces costs, and minimizes downtime with efficient data recovery and automated management features.
Sentiment score
8.0
Infrascale boosts ROI through cost-effective, fast disaster recovery, enhancing client satisfaction and profitability while minimizing downtime.
 

Customer Service

Sentiment score
2.5
IDERA SQL Safe Backup is praised for its responsive and knowledgeable customer service, effective technical support, and comprehensive documentation.
Sentiment score
8.5
<p>Infrascale Backup &amp; Disaster Recovery is praised for its responsive, expert customer service, quick resolutions, and proactive communication.</p>
Their average mean time to resolve open tickets is an hour.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
 

Scalability Issues

Sentiment score
5.0
IDERA SQL Safe Backup is efficient, reliable, easy to integrate, customizable, and offers automated processes with a user-friendly dashboard.
Sentiment score
6.8
<p>Infrascale Backup &amp; Disaster Recovery efficiently scales for diverse businesses, aiding growth with strong support despite occasional data capacity challenges.</p>
One person can manage hundreds and hundreds of endpoints without any issues.
 

Stability Issues

Sentiment score
5.5
IDERA SQL Safe Backup is praised for its stability, efficient performance, seamless integration, and high reliability with minimal downtime.
Sentiment score
8.4
<p>Infrascale Backup &amp; Disaster Recovery is stable with high uptime, fast support, minimal maintenance, and improved cloud usability.</p>
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
 

Room For Improvement

IDERA SQL Safe Backup needs improved support, documentation, setup, performance, customizable reporting, and more stable updates.
Users seek improvements in Infrascale's bandwidth options, Linux support, SSD use, pricing, data diversity, security, and multi-cloud integration.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
 

Setup Cost

<p>IDERA SQL Safe Backup provides flexible pricing, positive feedback for value, and extensive features to reduce backup time and storage.</p>
Infrascale Backup offers competitive, flexible pricing ideal for small enterprises, though it requires negotiation and setup costs.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
The per-terabyte pricing is very competitive compared to the others.
 

Valuable Features

IDERA SQL Safe Backup is praised for its compression, encryption, ease of use, centralized management, automation, detailed reporting, and monitoring.
Infrascale provides simple, rapid VM boot-up and robust backup, recovery, and protection for servers with a user-friendly interface.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
 

Categories and Ranking

IDERA SQL Safe Backup
Ranking in Backup and Recovery
87th
Average Rating
5.0
Reviews Sentiment
4.1
Number of Reviews
3
Ranking in other categories
Event Monitoring (18th)
Infrascale Backup & Disaste...
Ranking in Backup and Recovery
64th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
13
Ranking in other categories
Cloud Backup (48th), Disaster Recovery as a Service (9th), Disaster Recovery (DR) Software (28th), SaaS Backup (40th)
 

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of IDERA SQL Safe Backup is 0.1%, up from 0.1% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

it_user386274 - PeerSpot reviewer
You can't see any metrics about how long it took you to backup the entire server. We've had a huge reduction in the nightly backup footprint size.
Idera treats a backup of a SQL Server as if it is essentially a single backup job of each individual database. You can't see any metrics about how long it took you to backup the entire server. It doesn't handle restoration to different drives very easily, and it won't create folder structures if they don't exist already. It cannot be used to implement replication on another instance without first converting files back into SQL Server .bak files. There appears to be LOTs of shortcomings. [All of these short-comings are still very much present even after 6 months of feedback to Idera. No solution is in sight.] Still has a focus on individual databases and not for entire server recoveries. Have tried adjusting max threads values, but it seems to have little affect and Idera is still researching the issue.
Harry Vining - PeerSpot reviewer
The overall ease of use and ease of management using the dashboard is excellent
I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
20%
Computer Software Company
16%
Real Estate/Law Firm
10%
Healthcare Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Infrascale Platform?
They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users. To someone considering Infrascale but is concerned about the price, ...
What needs improvement with Infrascale Platform?
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
What is your primary use case for Infrascale Platform?
We use their online backup, their cloud-based backup, and their cloud-based Office 365 backup.
 

Also Known As

SQL Safe Backup
Infrascale Platform
 

Overview

 

Sample Customers

Woman's Hospital; Sisters of Mercy Hospital System; University Medical Center; MetTel; PPG Industries; 3M; Abbott Laboratories; Comcast; Daimler; GameStop; Hormel Foods; Marriott International; Merck; NCR; United Technologies; City of Lynnwood; Linfosys B.V.; TRI-KES; American Customer Care; Merck & Co., Inc.; Service Corporation International; Fresenius Vascular Care Inc.; Bates White; TechPro Inc.; TW Metals, Inc.; Tulane University; ISO Group; Ameriben Solutions; Instron Corporation; Sentric, Inc.; SPIE; GAS Distribution Company of Thessaloniki and Thessaly SA; American Printing House for the Blind; Paysafe; Freeman Decorating Services, Inc.; Sentric, Inc.; Auburn University; Corporate Communications Group; Sagicor Financial Corporation; Crystal Run Healthcare; Principality Building Society; Experiencias Xcaret; Missoula County; Shellpoint Partners LLC; Solix Inc.; Advicent Solutions, Inc.; Phoenix Newspaper Inc.; Park Place Technologies; Kelly & Associates Insurance Group; Boston Medical Center; Service Corporation International; eResearchTechnology, Inc.
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about IDERA SQL Safe Backup vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: April 2025.
847,862 professionals have used our research since 2012.