Inflectra Rapise vs NICE Robotic Automation comparison

Inflectra and NICE are both solutions in the Robotic Process Automation (RPA) category. Inflectra is ranked #30 with an average rating of 4.0, while NICE is ranked #32. Inflectra holds a 0.1% mindshare in RPA, compared to NICE’s 0.6% mindshare. Additionally, 85% of Inflectra users are willing to recommend the solution, compared to 62% of NICE users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

Inflectra Rapise and NICE Robotic Automation are competing in the automation solutions market. Inflectra Rapise may have the advantage with more affordable pricing and robust support, while NICE Robotic Automation stands out due to its advanced features, justifying a higher cost.

Features: Inflectra Rapise provides flexibility with its automation platform, supporting web, mobile, and desktop applications, making it adaptable across various testing environments. It offers an easy and user-friendly scripting interface and supports extensive record and playback functionality. NICE Robotic Automation includes intelligent automation that enhances operational efficiency, supports both attended and unattended automation, and offers high graphical interaction in desktop automation.

Room for Improvement: Inflectra Rapise could enhance its user interface to be more intuitive, expand its integration with third-party tools, and improve reporting capabilities for more detailed analytics. NICE Robotic Automation might benefit from simplifying the deployment process, reducing reliance on programmer expertise for automation setups, and broadening its API connectivity options beyond current offerings.

Ease of Deployment and Customer Service: Inflectra Rapise is known for straightforward deployment and responsive customer service, making it accessible for businesses of all sizes. Its flexible setup is a significant advantage. NICE Robotic Automation has a more complex deployment but compensates with an extensive support network and comprehensive documentation, making it fit for enterprises requiring in-depth automation solutions.

Pricing and ROI: Inflectra Rapise offers a lower entry cost with promising ROI potential for smaller to medium-sized projects, emphasizing value through cost-effective automation. NICE Robotic Automation demands a higher initial investment, providing a substantial ROI for larger projects through advanced capabilities and enhanced process automation, making it appealing for long-term strategic purposes.

To learn more, read our detailed Inflectra Rapise vs. NICE Robotic Automation Report (Updated: March 2025).

Buyer's Guide

Inflectra Rapise vs. NICE Robotic Automation

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of April 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.5%, up from 1.0% compared to the previous year. The mindshare of Inflectra Rapise is 0.1%, up from 0.0% compared to the previous year. The mindshare of NICE Robotic Automation is 0.6%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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WIllWorley

Software Consultant at The New Humanitarian

The tool needs to improve in the areas of security, though it is a versatile product

Inflectra Rapise needs to expand its ability. I spoke with Inflectra's executive account rep on the need to expand the tool's ability. The problem with Inflectra Rapise is that a lot of companies are still using SAP GUI. Inflectra has no intention of building Rapise in a way that allows it to interact with SAP GUI. Inflectra Rapise has very limited value for the companies I work with because they they still use SAP GUI since their top priority is SAP testing, and they want to get into automation, for which they need a tool that cannot only used to automate processes, but can also do end-to-end testing where you are not only using SAP GUI, but you are using the interface with old legacy systems that are still in use or with today's more modern technologies. In the future, the tool needs to increase its versatility. If I am at a company that uses 23 different technologies, like .NET Visual Basic, Oracle, SQL, or whatever, Inflectra Rapise needs to be made as a product that is an out-of-the-box usable tool for any technology.

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Sigal Svilim

Chief Information Officer at Supergas

Provides great automation features that save us time and money

We use this solution for our customer representatives and also for robotic automation. We primarily use this NICE product for making automation processes. I'm the Chief Information Officer and we are customers of NICE. Robotic Automation has saved us time and money by moving our processes away…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the drag-and-drop interface, which is very Windows-like."

"Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money."

"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."

"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."

"I would rate the technical support as a nine out of ten because it is quite fast and courteous."

"The pricing is excellent. I would give them perfect marks in that regard."

"I actually quite liked the no-coding functionality."

"The solution is continuously adding more integrations to help with workflows and bot and task creation."

More Automate pros

"It's pretty straightforward to set up."

"The most valuable feature of the solution is its versatility."

"We always use the product for end-to-end automation test cases."

"It is easy to deploy. To do the automation in NICE, you really need to use your programming expertise. There are no inbuilt features in it, and you have to create all the required features, which can be very interesting for a programmer."

"The deployment of NICE Robotic Automation is easy."

"It is a kind of desktop automation. Its licensing model is a little bit different. It tends to be individual automation specific to a role. It excels at that."

"Through interfaces called Callout (created with HTML code) it is possible to create a strong interactivity with the user. These interfaces can be extremely dynamic in relation to the behavior of a local or remote robotic flow."

"What we've done with the RTI client is that we've brought it into a bit more of a 21st-century feel. Our agents have the ability to move around when they want, click into stuff. They use it according to how their conversations go with the customer."

"Provides good automation features."

"NICE is one of the only vendors that does attended and unattended out-of-the-box. Using the unattended processes we've been able to build a "feature library." We break each process down into workable chunks that we can save into a big library. The next time we come to automate a task, we already have chunks of that automation built."

Cons

"The product also has a limited use case in some respects."

"Some companies have asked for voice integration. This is likely part of the roadmap."

"I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial."

"I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning."

"The OCR for Hebrew text needs to be improved."

"We really need a free development environment for customers. Building and testing automation on production isn't ideal."

"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."

"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."

More Automate cons

"It would be good if there could be more integration of Inflectra Rapise, since not all customers use the same tool for test management and automation integration."

"The maintenance is very difficult. We've only been using the platform for three months, so I'm not sure if that will continue, but right now it's an observation I've had."

"Inflectra Rapise needs to expand its ability."

"[During the upgrade] any issues, where it couldn't remotely connect to upgrade, I needed the floor plan so I could go to that PC and have a look at it. Often it was either that the PC was switched off or had a bug or some other application needed to be reset."

"The one thing I'd like to see, and NICE is already heavily investing in it, is improvement in the user interface itself. They call it the Designer and it's what the developers use. It is a bit clunky; that is the polite way to put it. I'd like to see it be a bit more user-friendly, a bit more intuitive, and to move to something a bit more web-based..."

"We haven't found it to be as powerful as some of the other platforms. From a true RPA perspective, it is pretty far behind some of the other solutions. It has emerged as a more desktop automation kind of tool, but it lacks a lot of enterprise features. It is not really a true RPA because of its licensing, which is kind of user-initiated. It would be nice it can be deployed at a more enterprise licensing model versus a user-based model. It didn't have autonomous automation so far, and they have just released this feature. They have kind of hodgepodged a bunch of products together to get there, but it is not as seamless as other solutions."

"There is a need for NICE robotics to be more user-friendly."

"The solution is not as intuitive as it could be and integrating took a lot of time."

"There are a few areas for improvement in the installation phase"

"Its connectivity with other applications should be improved. In the version that I was using, it would just stop interacting with the other application. Its graphical interface should also be improved. It should have a user-friendly interface. Sometimes, people find it very difficult to understand. One of the obstacles that I faced while programming was that if I needed any kind of help, there wasn't much content on the internet. It can be very difficult to find a solution for a particular issue."

Pricing and Cost Advice

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

More Automate pricing and cost advice

"I rate the product's price an eight on a scale of one to ten, where ten means very good pricing."

"We pay no more than $50 annually for support of each one of the licenses."

"As per my understanding, UiPath has a much lesser cost than NICE, but I am not sure."

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

13%

Manufacturing Company

Healthcare Company

Computer Software Company

32%

Government

19%

Financial Services Firm

Manufacturing Company

Computer Software Company

23%

Financial Services Firm

21%

Energy/Utilities Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

See all answers

What is your primary use case for HelpSystems AutoMate?

I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...

See all answers

What is your experience regarding pricing and costs for Fortra Automate?

The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...

See all answers

What do you like most about Inflectra Rapise?

The most valuable feature of the solution is its versatility.

See all answers

What is your experience regarding pricing and costs for Inflectra Rapise?

I rate the product's price an eight on a scale of one to ten, where ten means very good pricing.

See all answers

What needs improvement with Inflectra Rapise?

Inflectra Rapise needs to expand its ability. I spoke with Inflectra's executive account rep on the need to expand th...

See all answers

What advice do you have for others considering NICE Robotic Automation?

I would say look for a better tool. If you don't have any other option, then go with NICE. If you have another option...

See all answers

Comparisons

Microsoft Power Automate vs Automate

Compared 43% of the time

UiPath vs Automate

Compared 38% of the time

Automation Anywhere vs Automate

Compared 8% of the time

Blue Prism vs Automate

Compared 6% of the time

VisualCron vs Automate

Compared 5% of the time

More Automate Competitors

No data available

UiPath vs NICE Robotic Automation

Compared 72% of the time

Blue Prism vs NICE Robotic Automation

Compared 28% of the time

More NICE Robotic Automation Competitors

Product Reports

Buyer's Guide

Automate

March 2025

Download Automate product report

Buyer's Guide

Inflectra Rapise

March 2025

Download Inflectra Rapise product report

Buyer's Guide

NICE Robotic Automation

March 2025

Download NICE Robotic Automation product report

Also Known As

HelpSystems Automate, Automate

Rapise

No data available

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

Rapise is the most powerful and easy to use test automation tool on the market. It allows you to quickly and easily automate the testing of your web, mobile and desktop applications. Why spend hours manually regression testing your applications when you can have Rapise do it for you?

Inflectra

NICE Robotic Automation is allowing organizations to reinvent customer service in the back office and the contact center. Automation offers an immediate reduction of administrative costs for a quick return on your investment. With robots able to perform tasks four to five times faster than a human, NICE Robotic Automation enables quicker turnaround times for customer requests and improved service-level agreements (SLAs). Routine processes are completed flawlessly every time, reducing the need to allocate time for making corrections. NICE Robotic Automation is highly scalable, so a center's processing power can increase when demand does.

NICE

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

- Soflab - RegEd - Intel - US Government

HelpLine, Telefonica Spain, Banca Popolare Di Sondrio

Buyer's Guide

Inflectra Rapise vs. NICE Robotic Automation

March 2025

Free Report: Inflectra Rapise vs. NICE Robotic Automation

Find out what your peers are saying about Inflectra Rapise vs. NICE Robotic Automation and other solutions. Updated: March 2025.

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