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Infoblox BloxOne Threat Defense vs Zscaler Internet Access comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infoblox BloxOne Threat Def...
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
17
Ranking in other categories
Domain Name System (DNS) Security (6th)
Zscaler Internet Access
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
53
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Internet Security (2nd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Infoblox BloxOne Threat Defense is designed for Domain Name System (DNS) Security and holds a mindshare of 6.0%, up 5.1% compared to last year.
Zscaler Internet Access, on the other hand, focuses on Secure Web Gateways (SWG), holds 15.2% mindshare, down 17.2% since last year.
Domain Name System (DNS) Security
Secure Web Gateways (SWG)
 

Featured Reviews

Igor Van Den Ouden - PeerSpot reviewer
A hybrid solution for DNS security with insights and security reports
The most valuable feature is policy redirecting and security reports. It detects threats and blocks them. Also, it offers DNS handling and data extraction. It provides a centralized view of connected users and incoming data sources. It is integrated via the API to different monitoring systems that send out alerts. We haven't had any false positives due to this solution.
ShanavasVK - PeerSpot reviewer
Helps maintain a consistent posture of internet security while getting rid of VPN and hovering into zero trust
There could be a better way for the tool to categorize the traffic. For example, the tool does exceptions and everything overall. If I want to give guest access or provide access to guest users or any other internet access and if it does not go through the SSL inspection because, in our company, we can't have the root certificate on a device that we don't manage, which can be called out as an exception or an exclusion, but that doesn't provide a proper reflection of the picture of what is happening in the environment. There are granularities bringing it down. The tool I used or still have is Zscaler Cloud Connector to protect the cloud environment, which can have a bit more user-friendly installation and setup, and it would help a lot. The deployment process of Zscaler Cloud Connector needs to be more user-friendly. Improvements are required in the exception category. For example, suppose I report on a monthly basis what the breaches and traffic violating the SSL inspection area are coming from. In that case, I may find that half of them may be coming through some guest network, meaning the tool doesn't differentiate between the guest or normal networks or the corporate networks. Having options to differentiate different networks would be ideal so that it can show a true picture of things to users, as half of the things in the tool are not in our control and are not of our concern.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The dossier feature is perfect for starting an investigation."
"The product is stable."
"The most useful aspect of Infoblox BloxOne Threat Defense is its user-friendly interface and its powerful analytic reporting."
"When it comes to helping to detect DNS threats, BloxOne is good on all fronts. The number of false positives is very low, close to none. More than once it has detected new names or lookalike names and protected us and saved us from bad characters."
"The stability of Infoblox BloxOne Threat Defense is near perfect at a rating of ten."
"The most valuable feature is policy redirecting and security reports."
"Our ability to detect data exfiltration was minimal before Infoblox and the cloud portal was instituted for us. In terms of DNS security as a whole, we had some capability with our firewalls, but this is a lot more specialized because we're sending all of our DNS requests to Infoblox. I'd say we improved 100%."
"The most important features for us are preventing DDOS DNS attacks."
"One feature that is valuable to me from an implementation point of view is that it's very easy to implement."
"The solution replaces multiple vendor technologies with one which makes it worth the cost."
"The best thing about Zscaler Internet Access is the website filtering. In the UAE it's quite an important feature because most of the malware comes through the SQL injection and through downloads from websites. Zscaler helps protect against that."
"The security is excellent."
"Zscaler covers all the features needed to replace a VPN or proxy solution. They are good. They've been on the market for 15 years now, so they are mature enough."
"Zscaler Internet Access is less expensive than competitors like Palo Alto, offering a premium service justified by security enhancements and cost-effective scalability."
"The solution offers a distributed organization to master and to control all of the endpoints."
"The solution is stable and reliable."
 

Cons

"Infoblox BloxOne Threat Defense is quite expensive, especially due to the significant increase in the subscription fee after the first year. This unexpected increase was a problem for us."
"Within the past two years, we discovered certain bugs in their products. The resolution of these bugs took a little too much time, especially if our production environment is down for a certain amount of time, then we are losing money. That is hard to convey to Infoblox support, e.g., we actually need the system up and running again within two or three hours. The awareness of these so-called production down incidents is not really easy to convey."
"The research side and the reporting side need improvement. Both of those are items on the menu. They could use a little bit of cleanup to make their respective information more easily understood."
"This is not just Infoblox, this could be any portal provider, cloud provider, sometimes they change the look of the customer-facing options and it's not completely clear why they make the change."
"A lot of their documentation needs improvement."
"The documentation needs to be improved because there are a lot of different models that it can be deployed in, and it's somewhat confusing determining what you need and how to set it up to best cover your use cases."
"I have faced quite a few problems in my eight months of experience with the product in GTS, despite it being a relatively short period."
"The product is slightly more expensive compared to other DNS solutions."
"Zscaler Internet Access's troubleshooting is very limited, and their textbook logs need to be more informative."
"Do not expect to pay for the service and start using it, like Gmail. Zscaler requires a proper implementation to be done to make it successful."
"They should enhance the audit reporting feature."
"Zscaler Internet Access needs to integrate more ISPs. It is good to have more than three ISPs."
"Currently, the solution's interface is not that user-friendly."
"Sometimes it's not easy to use during large deployments of workstations."
"The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again."
"The reporting functionality could be a bit easier to use. There is a reporting function, but it's quite hard to do any good reporting, from a user-management perspective. For example, if a department manager wants to know how his department is using the web, there is a way to get the data, but it's quite cumbersome to get it and show it well. And that's true for comparing between departments."
 

Pricing and Cost Advice

"The licensing is set up such that you pay for the number of active users that you're defending at the moment."
"When you buy the subscription, there are no additional costs to add any additional buttons."
"If you only wanted the DNS filtering and none of the other products built into Threat Defense, it would be nicer if they could do that a la carte since we are not really using a lot of the solution."
"It's a pricey solution because it's for the advanced kind of customer."
"Infoblox BloxOne offers pretty good documentation. Check its documentation, then do a PoC. Infoblox is very good at providing PoCs."
"It is a very expensive system. You need to go over the licensing before purchase to make sure you're getting what is needed, not anything extra."
"There is a significant charge for this product but I think that it's worth it when we look at what it's able to prevent."
"The pricing for Zscaler Internet Access could be made cheaper."
"Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
"Zscaler is transparent about its pricing model."
"​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
"Our monthly fee is around R3000."
"There are multiple bundles: enterprise, business, and transformation. Transformation includes all the features, but recently I've seen a few more line items that are additional costs. Overall, it's expensive."
"It is quite expensive. It does its job, but it is quite expensive for what we need."
"The price of Zscaler Internet Access should improve, it is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
12%
Government
8%
Manufacturing Company
6%
Educational Organization
19%
Computer Software Company
14%
Financial Services Firm
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infoblox BloxOne Threat Defense?
The most valuable feature is policy redirecting and security reports.
What is your experience regarding pricing and costs for Infoblox BloxOne Threat Defense?
Infoblox BloxOne Threat Defense is quite expensive, especially due to the significant increase in the subscription fee after the first year. This unexpected increase was a problem for us.
What needs improvement with Infoblox BloxOne Threat Defense?
The UI performance could be better in the future, as sometimes there are delays. Additionally, DNS resolution speed could be improved to match that of Google DNS or Cloudflare DNS ( /products/cloud...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration....
 

Also Known As

BloxOne Threat Defense, Infoblox ActiveTrust, Infoblox ActiveTrust Cloud
ZIA
 

Overview

 

Sample Customers

Council Rock School District, EagleView, Schneider Electric, Baptist Memorial Health Care, American University
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Infoblox BloxOne Threat Defense vs. Zscaler Internet Access and other solutions. Updated: July 2020.
850,671 professionals have used our research since 2012.