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Infrascale Backup & Disaster Recovery vs Nasuni comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infrascale Backup & Disaste...
Ranking in Cloud Backup
48th
Ranking in Disaster Recovery (DR) Software
28th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
13
Ranking in other categories
Backup and Recovery (64th), Disaster Recovery as a Service (9th), SaaS Backup (40th)
Nasuni
Ranking in Cloud Backup
13th
Ranking in Disaster Recovery (DR) Software
9th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
36
Ranking in other categories
File System Software (1st), NAS (7th), Cloud Migration (4th), Cloud Storage (3rd), Cloud Storage Gateways (1st)
 

Mindshare comparison

As of April 2025, in the Cloud Backup category, the mindshare of Infrascale Backup & Disaster Recovery is 0.4%, up from 0.3% compared to the previous year. The mindshare of Nasuni is 1.1%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

Harry Vining - PeerSpot reviewer
The overall ease of use and ease of management using the dashboard is excellent
I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.
Richard McGregor - PeerSpot reviewer
Removes a lot of infrastructure, allows us to restore files instantly, and is simple to work with
I particularly like the restore process. Our financial teams make changes to spreadsheets and other files, and we've got teams using Photoshop files. They make mistakes and need to recover files, and we can do that instantly. We also have users who manage to delete folders, and we can bring them back instantly within a few seconds. Knowing that it's all protected from ransomware is also a very big advantage at the moment with the number of ransomware attacks that you see out there. Nasuni is being very protective of that, which is quite good to hear. There were times when we had to replace the filers we've had issues with, and because we know all our data is protected in AWS, we could just turn them off and spin them up. As quickly as in an hour or so, we were back working with zero downtime. That area of functionality is really good. In terms of ease of management, it's the easiest one you can use. It's very simple. It's very easy to set up, very easy to configure, and very easy to manage.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster."
"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."
"For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale."
"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features. If our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."
"The Infrascale Dashboard is very easy to understand, has a good overview, and gives me access to all my appliances without having to have a local VPN connection to the individual clients. It makes it very easy to find my way around."
"The overall ease of use and management of the solution using the Infrascale Dashboard is very good. We haven't had any issues. It is easy to learn. Most of our techs who deal with backups are usually up and running with the dashboard within a day or so. They don't have a lot of buried features where you have to dig through things to get to the resolution. It is pretty self-explanatory."
"Get Infrascale and talk to their team. They will support you, and they will make you the happiest customer out there."
"What I like the most about it is that backups and restores are simple, straightforward, and clean. It does not require six people to get involved in order to do a restore or perform a backup."
"We like Nasuni's snapshot technology. The snapshot and recovery features are the things we use most frequently. Ideally, I would recommend NFS or CFS, which gives you more benefits for clients or anyone who wants to access FTP protocol, FTP utilities, SAN, and MSS."
"We've used it to provide file source capacity for VDI environments. The security of it is important and the fact that it's object storage, it's immutable and that it can't be held for ransom. It's a lot smoother than our previous processes that weren't Nasuni-based. A lot of it is done automatically just by the system being in place."
"I can see who is logging in on files from all over the globe. For example, if a file is locked, maybe a user in Shanghai has locked files or something, I can see that from the Management Console, then unlock the file."
"We have less downtime and fewer trouble tickets from users who cannot access their shared files. Nasuni has reduced the friction and noise associated with file management because the devices are more reliable."
"The most important feature is that things are backed up automatically in AWS. We have a lot of remote sites where there is a tiny server onsite and, in a lot of cases, we really don't have to back them up because the data is automatically copied to AWS. The cloud replication is the most useful functionality for us."
"The Nasuni management dashboard is helpful because, on the administration side, I'm able to view all of the different filers that we have in the UK, rather than check each one of them individually."
"The most valuable feature is the storage in that it only keeps the last-used data locally, while everything else is backed up to the cloud. That way, we never really have to worry about file space in each office or the replication to the other file servers for DR."
"The snapshot functionality and the unified file system are definitely the most valuable features for us. The UFS allows everybody across the organization to see the exact same data at the same time, instead of having different file servers with different structures on them, and that's mission-critical. We have different branches throughout our organization that have to act on that data."
 

Cons

"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."
"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."
"I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."
"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."
"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."
"In terms of what I would like to see, it would be to make the solution available across multiple clouds."
"I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup."
"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."
"There are some issues with multiple users accessing the same file simultaneously. There would be times when the global file would lock when several people tried to access it, so that could be optimized more."
"One thing to consider is that Nasuni will have the same limitations that a traditional file storage solution will have, although that is because they are taking the place of a traditional architectural model. For example, Office 365 supports collaboration on documents such as Excel files and Word documents, but because Nasuni is a traditional file server, in that sense, it can't make use of that functionality."
"Room for improvement would be the speed of replication of new files. I would also like to see cloud mirroring."
"It would be helpful to have more built-in analytics tools to compare the storage costs between the various cloud providers. I would also like some graphing capabilities. We had a tool called Grafana that we used for graphing. I think some more visual analytics like that would be nice."
"I would like to see Nasuni create a Dropbox or Box alternative. One of the things that people like about those tools is that they are very easy to implement. They look just like a file server. With Nasuni, you have to be online to get your file storage. With Dropbox, there is a thing running on your PC that downloads the files to it when you need them, i.e., an agent."
"One area that we've recently spoken to Nasuni about is single sign-on. Another is integrating Nasuni with Azure Active Directory. In our particular case, that would allow for third-party consultants to access our Azure Active Directory environment as opposed to coming to our on-premises environment."
"Migration from existing systems, specifically StorSimple, could be improved, but that solution will be end-of-life by the end of the year. Also, the documentation could be more accessible."
"As administrators, we are used to having control equal to managing an on-prem device. In terms of log analysis and other things we want to do, Nasuni has some limitations limitation on what you do on the Nasuni. Nasuni could add some features to the GUI that make administration a little easier. It's tough when I have to move from one filter to another because there is no way to search it. We have to scroll up and down to find the name of it."
 

Pricing and Cost Advice

"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."
"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."
"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."
"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."
"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."
"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."
"The licensing is based on how much data you have plus what appliances you need."
"Nasuni should provide small-scale licenses, like a 20 TB license. Currently, the smallest is a 30 TB license."
"It's cheaper than a lot of alternatives but it's not cheap."
"There are cheaper forms of storage, but Nasuni is fairly priced for the functionality it offers. I can get basic file shares provisioned in Azure and pay for the storage and the CPU. The overall cost would be much less than Nasuni, but I would need to build the management console and encryption process, so it would cost a lot to develop that kind of functionality."
"Its price is fair and reasonable. I don't have anything negative about its pricing and licensing. For us, there is also the cost of monitoring. We are monitoring through Xenos and not through Nasuni. That is another cost for us from the monitoring perspective, but as far as Nasuni goes, we don't have any other cost apart from the licensing fee."
"The cost of licensing is negotiated and billed annually per terabyte."
"Our agreement is set up such that we pay annually per terabyte, and we buy a chunk of it at a time. Then if we run out of space, we go back to them and buy another chunk."
"I would not say it is economically priced, but it is affordable. If you can afford to pay for it, it is worth the money, but it is definitely not overpriced. It is priced about where it needs to be in the market. We were satisfied with the way they did their licensing and how they handled it. I believe they actually license by data size. It is based on how much data is being held on the machine and replicated, and that's completely understandable. So, for us, their pricing was as expected and affordable."
"The cost is based on the capacity, which is approximately $100 USD per terabyte."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
17%
Real Estate/Law Firm
10%
Healthcare Company
9%
Computer Software Company
18%
Manufacturing Company
11%
Financial Services Firm
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?
They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users. To someone considering Infrascale but is concerned about the price, ...
What needs improvement with Infrascale Platform?
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
What is your primary use case for Infrascale Platform?
We use their online backup, their cloud-based backup, and their cloud-based Office 365 backup.
Does Nasuni have a good pricing model?
Based on the experience of my organization, Nasuni is definitely worth the money, since it gives you an all-in-one solution where you'd usually need several programs. About the cost, there isn't a ...
Is it easy to restore files with Nasuni?
As someone who has used this feature of Nasuni I can tell you - yes, it's good for file recovery and you'll definitely benefit from very quick times. I can't tell you if it's the best one because I...
What features and services does Nasuni offer?
Hi, if you pick Nasuni, you'll be benefiting from many services for a good price. Well, it's a personalized price you get after an agreement with the company but in my organization's case, it is a ...
 

Also Known As

Infrascale Platform
No data available
 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
American Standard, CBRE, Cushman & Wakefield, E*TRADE, Ithaca Energy, McLaren Construction, Morton Salt, Movado, Urban Outfitters, Western Digital
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. Nasuni and other solutions. Updated: April 2025.
846,617 professionals have used our research since 2012.