Instana Dynamic APM vs OpenText Business Process Monitoring comparison

Instana and OpenText are both solutions in the Application Performance Monitoring (APM) and Observability category. Instana is ranked #20 with an average rating of 8.1, while OpenText is ranked #30 with an average rating of 9.0. Instana holds a 1.4% mindshare in APM, compared to OpenText’s 0.1% mindshare. Additionally, 84% of Instana users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Instana Dynamic APM

Read 14 Instana Dynamic APM reviews

3,118 Views
2,557 Comparison Views

84% willing to recommend

OpenText Business Process M...

Read 5 OpenText Business Process Monitoring reviews

378 Views
275 Comparison Views

100% willing to recommend

Instana Dynamic APM

OpenText Business Process M...

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

OpenText Business Process Monitoring and Instana Dynamic APM offer robust solutions for monitoring and application performance. Users are generally more satisfied with the comprehensive features of Instana Dynamic APM while noting OpenText Business Process Monitoring's strengths in specific areas.

What features are offered by OpenText Business Process Monitoring in comparison to Instana Dynamic APM?

OpenText Business Process Monitoring provides detailed process analytics, robust reporting capabilities, and strong customer service support. Instana Dynamic APM offers real-time application monitoring, automatic root cause analysis, and advanced machine learning algorithms.

What areas of improvement can be found in OpenText Business Process Monitoring in comparison to Instana Dynamic APM?

OpenText Business Process Monitoring could benefit from a more intuitive interface, faster processing times, and enhanced integration capabilities. Instana Dynamic APM should improve its integration capabilities with other tools, enhance documentation, and better customer support responsiveness.

How is the ease of deployment and customer service of OpenText Business Process Monitoring in comparison to Instana Dynamic APM?

OpenText Business Process Monitoring provides a straightforward deployment process with reliable customer service. Instana Dynamic APM offers seamless deployment with quick system integration but has mixed reviews regarding customer support responsiveness.

What setup costs and ROI can be seen with OpenText Business Process Monitoring in comparison to Instana Dynamic APM?

OpenText Business Process Monitoring is cost-effective with satisfactory ROI metrics. Instana Dynamic APM is viewed as a premium product with higher initial costs but justified by its advanced feature set and long-term ROI.

To learn more, read our detailed Instana Dynamic APM vs. OpenText Business Process Monitoring Report (Updated: October 2024).

Buyer's Guide

Instana Dynamic APM vs. OpenText Business Process Monitoring

October 2024

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Categories and Ranking

Instana Dynamic APM

Ranking in Application Performance Monitoring (APM) and Observability

20th

Average Rating

7.6

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

OpenText Business Process M...

Ranking in Application Performance Monitoring (APM) and Observability

30th

Average Rating

8.2

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Instana Dynamic APM is 1.4%, down from 1.8% compared to the previous year. The mindshare of OpenText Business Process Monitoring is 0.1%, down from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Muhammad Jawwad Hassan

IT Consultant at Arcana Info

A really good GUI that is easy for non-technical users to understand

Our company uses the solution for one of our bank clients. We use App Connect middleware to monitor services and applications such as Docker, Kubernetes, MongoDB, and MS SQL Server. We also monitor the bottleneck for all servers. We currently have 20 users at one of our branches. We plan to expand…

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Ajai Daniel

Project Manager at Virgin Media O2

Implementation is quite easy, synthetic monitoring transactions in place and good elements report-wise

The current challenges surprised me. It doesn't support the latest versions of SNMP(at the time of writing), the standard communication protocol for sending alerts. It's still using SNMP version one, which surprised everyone and required extra processes from the security team. Fortunately, we're not sending sensitive data, so we were able to get sign-off. Otherwise, it could have been more challenging. We expected them to use the standard SNMP version three protocol. Real-time analytics comes up during certain calls, but again, Micro Focus has only mentioned that. They have their own tool as well for implementing. So we had a few calls on that side. It’s all more customer-driven. That is still under discussion, and we haven’t gone much into that yet. But, real-time is something the team is interested in, but at the moment, there are various challenges in terms of funding and things like that. Reports can be enhanced further. There are tools like Grafana, and since I've been part of this process, I appreciate this product. But there are debates about why we can't implement Grafana in the future. There are also discussions about real user monitoring versus synthetic monitoring, and which is better. The interface could be improved; I'd rate it a seven out of ten. This is where it can be also improved. We also faced challenges installing the BPM packages. We eventually got support, but there are situations now where many companies don’t want third parties to come and install the software. They want their own IT team to install these BPMs because they don’t want to give root-level privileges due to security constraints. So, the installation package manuals can be improved a little bit so that any team, whether from Intel or any support team, can understand and install those BPMs. The installation package manuals could be improved so any team can understand and install the VPNs. Monitoring, especially during configuration, can also be enhanced. There are various levels of configurations, and the documentation could be improved. I think AI is everywhere. So, it is something bad at the moment. There are initiatives, but still not visible. There is background work happening, and a few teams are working on those things. But, it is still not visible yet like what level of automation possibilities there are. Various software like UiPath and RPA, robotic process automation, but it’s not really materialized to the full extent. It’s still early stage.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The primary selling point of this product is its unparalleled transparency into the infrastructure."

"We can easily perform root cause analysis using the tool."

"Sometimes it's able to provide a proper RCA on its own. It's able to correlate different events that occurred and that becomes like an RCA in itself."

"With Instana, the interface and the UI are very simple to use."

"Visually, it's very good. It provides everything needed for dynamic detection, which is very useful."

"The most valuable feature of Instana Dynamic APM is auto-instrumentation."

"It is a stable solution."

"If a key monitored value has crossed a threshold, it sends out an alert. And the solution is able to intelligently find out if something is beyond the range that it normally resides in."

More Instana Dynamic APM pros

"The tool team was sort of aware of those tools to deal with. And, that helped us to deliver the project on time."

"The stability has been very good over the years."

"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."

Cons

"The configuration of Instana Dynamic APM needs improvement because it requires quite a bit of work."

"The App Connect middleware does not integrate with or show corresponding sub nodes."

"We should be able to go back to scenarios during or before the issue. There should be something like a history playback. Such a feature or functionality would be good."

"Sometimes, the issue arises from user changes, such as adjusting firewall settings without proper consideration, leading to compatibility issues within the network monitoring."

"The integration could be improved with more plugins or open API."

"New Relic has a better UI in terms of how it presents the data."

"Many managers, as well as our customers, used to ask for reports, such as "top X number of queries that are slow," or "top pages that have the highest number of issues." This is something that can be improved by Instana. Currently, they don't have that kind of reporting available out-of-the-box."

"The auto-remediation features must be improved."

More Instana Dynamic APM cons

"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."

"The solution should offer better integration with other tools from a service management perspective."

"It doesn't have SNMP, the standard communication protocol for sending alerts."

Pricing and Cost Advice

"It's reasonably priced and manageable, especially for individuals who grasp the significance of application monitoring."

"The solution's pricing is comparable to other products."

"Pricing is quite competitive. Dynatrace, AppDynamics, and New Relic were all several times more expensive than Instana, both the on-prem and the SaaS versions. Price-wise they are a lot more competitive than anyone else out there."

"Instana Dynamic APM is more affordable for small and medium-sized companies compared to other vendors."

"The pricing is $1,200 per year which is a bit high compared to other vendors."

"Its pricing isn't a big pain point. Its pricing seems to be better than some of the other competing products in the market, but they also have some of the features and functionalities that are better than Instana."

"The solution is less expensive than one of its competitors."

"On a three-year license package, it was a good deal."

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Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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816,406 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

27%

Computer Software Company

15%

Manufacturing Company

10%

Government

Manufacturing Company

14%

Computer Software Company

12%

Financial Services Firm

12%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Instana Dynamic APM?

The platform’s most valuable feature is the ability to monitor the performance of containers for request and response analysis.

See all answers

What is your experience regarding pricing and costs for Instana Dynamic APM?

I rate the pricing a seven out of ten. There are no additional costs associated with the product.

See all answers

What needs improvement with Instana Dynamic APM?

Sometimes, the issue arises from user changes, such as adjusting firewall settings without proper consideration, leading to compatibility issues within the network monitoring.

See all answers

What do you like most about Micro Focus Business Process Monitor?

Synthetic Monitoring is a very good capability as we can simulate the end-user interaction with the application and proactively we can discover issues before the real end users are impacted.

See all answers

What needs improvement with Micro Focus Business Process Monitor?

The current challenges surprised me. It doesn't have SNMP, the standard communication protocol for sending alerts. It's still using SNMP version one, which surprised everyone and required extra pro...

See all answers

What is your primary use case for Micro Focus Business Process Monitor?

We wanted to have synthetic monitoring transactions in place, and we have used it for a while with previous tools. It’s basically Topaz or HP, then Micro Focus, and now it’s OpenText. We used it fo...

See all answers

Comparisons

Dynatrace vs Instana Dynamic APM

Compared 41% of the time

AppDynamics vs Instana Dynamic APM

Compared 19% of the time

IBM Application Performance Management vs Instana Dynamic APM

Compared 11% of the time

Datadog vs Instana Dynamic APM

Compared 8% of the time

Elastic Observability vs Instana Dynamic APM

Compared 6% of the time

More Instana Dynamic APM Competitors

AppDynamics vs OpenText Business Process Monitoring

Compared 100% of the time

More OpenText Business Process Monitoring Competitors

Product Reports

Buyer's Guide

Instana Dynamic APM

October 2024

Download Instana Dynamic APM product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

November 2024

OpenText Business Process Monitoring report

Download OpenText Business Process Monitoring product report

Also Known As

No data available

Micro Focus Business Process Monitor, HPE Business Process Monitor

Learn More

Instana

OpenText

Overview

Instana’s Enterprise Observability Platform, powered by automated Application Performance Monitoring, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Instana ingests all observability metrics, traces each request, profiles every process, and updates application dependency maps in real-time to deliver the context and actionable feedback needed by Dev+Ops to optimize application performance, enable innovation, and mitigate risk to help them add value and efficiency to the pipeline. Learn more at https://instana.com.

OpenText Business Process Monitoring is an Application monitoring software.

Proactively and consistently monitor business processes to identify performance issues before they affect users.

Review affected service level agreements.

BPM provides consistent, predictable measurements that help you associate the business impact with its root cause.

Sample Customers

Daxko Lifts Fitness Studios Through COVID Regulations with Quick Engineering PivotsAltissia Meets SLAs to Support Student DeadlinesImmocloud Unlocks Observability to Modernize Real EstateEnento Group Boosts Service Reliability with Real-Time Visibility into Application Performance Instana’s Observability for Amazon EKS Helps Yara Deliver Digital Farming Solutions

United Airlines, Vodafone Ireland, TEB, The Australian Red Cross Blood Service

Buyer's Guide

Instana Dynamic APM vs. OpenText Business Process Monitoring

October 2024

Free Report: Instana Dynamic APM vs. OpenText Business Process Monitoring

Find out what your peers are saying about Instana Dynamic APM vs. OpenText Business Process Monitoring and other solutions. Updated: October 2024.

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See our Instana Dynamic APM vs. OpenText Business Process Monitoring report.

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We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.