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Instana Dynamic APM vs OpenText Business Process Monitoring comparison

Instana and OpenText are both solutions in the Application Performance Monitoring (APM) and Observability category. Instana is ranked #21 with an average rating of 8.1, while OpenText is ranked #30 with an average rating of 9.0. Instana holds a 1.3% mindshare in APM, compared to OpenText’s 0.1% mindshare. Additionally, 84% of Instana users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.
Instana Dynamic APM
Read 14 Instana Dynamic APM reviews
  • 2,989 Views
  • 2,469 Comparison Views
84% willing to recommend
OpenText Business Process M...
Read 5 OpenText Business Process Monitoring reviews
  • 357 Views
  • 254 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

OpenText Business Process Monitoring and Instana Dynamic APM offer robust solutions for monitoring and application performance. Users are generally more satisfied with the comprehensive features of Instana Dynamic APM while noting OpenText Business Process Monitoring's strengths in specific areas.

What features are offered by OpenText Business Process Monitoring in comparison to Instana Dynamic APM?

OpenText Business Process Monitoring provides detailed process analytics, robust reporting capabilities, and strong customer service support. Instana Dynamic APM offers real-time application monitoring, automatic root cause analysis, and advanced machine learning algorithms.

What areas of improvement can be found in OpenText Business Process Monitoring in comparison to Instana Dynamic APM?

OpenText Business Process Monitoring could benefit from a more intuitive interface, faster processing times, and enhanced integration capabilities. Instana Dynamic APM should improve its integration capabilities with other tools, enhance documentation, and better customer support responsiveness.

How is the ease of deployment and customer service of OpenText Business Process Monitoring in comparison to Instana Dynamic APM?

OpenText Business Process Monitoring provides a straightforward deployment process with reliable customer service. Instana Dynamic APM offers seamless deployment with quick system integration but has mixed reviews regarding customer support responsiveness.

What setup costs and ROI can be seen with OpenText Business Process Monitoring in comparison to Instana Dynamic APM?

OpenText Business Process Monitoring is cost-effective with satisfactory ROI metrics. Instana Dynamic APM is viewed as a premium product with higher initial costs but justified by its advanced feature set and long-term ROI.

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To learn more, read our detailed Instana Dynamic APM vs. OpenText Business Process Monitoring Report (Updated: December 2024).
Buyer's Guide
Instana Dynamic APM vs. OpenText Business Process Monitoring
December 2024
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Categories and Ranking

Instana Dynamic APM
Ranking in Application Performance Monitoring (APM) and Observability
21st
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
14
Ranking in other categories
No ranking in other categories
OpenText Business Process M...
Ranking in Application Performance Monitoring (APM) and Observability
30th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Instana Dynamic APM is 1.3%, down from 1.8% compared to the previous year. The mindshare of OpenText Business Process Monitoring is 0.1%, down from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Muhammad Jawwad Hassan - PeerSpot reviewer
A really good GUI that is easy for non-technical users to understand
Our company uses the solution for one of our bank clients. We use App Connect middleware to monitor services and applications such as Docker, Kubernetes, MongoDB, and MS SQL Server. We also monitor the bottleneck for all servers.  We currently have 20 users at one of our branches. We plan to expand…
Read full review
AD
Implementation is quite easy, synthetic monitoring transactions in place and good elements report-wise
The current challenges surprised me. It doesn't support the latest versions of SNMP(at the time of writing), the standard communication protocol for sending alerts. It's still using SNMP version one, which surprised everyone and required extra processes from the security team. Fortunately, we're not sending sensitive data, so we were able to get sign-off. Otherwise, it could have been more challenging. We expected them to use the standard SNMP version three protocol. Real-time analytics comes up during certain calls, but again, Micro Focus has only mentioned that. They have their own tool as well for implementing. So we had a few calls on that side. It’s all more customer-driven. That is still under discussion, and we haven’t gone much into that yet. But, real-time is something the team is interested in, but at the moment, there are various challenges in terms of funding and things like that. Reports can be enhanced further. There are tools like Grafana, and since I've been part of this process, I appreciate this product. But there are debates about why we can't implement Grafana in the future. There are also discussions about real user monitoring versus synthetic monitoring, and which is better. The interface could be improved; I'd rate it a seven out of ten. This is where it can be also improved. We also faced challenges installing the BPM packages. We eventually got support, but there are situations now where many companies don’t want third parties to come and install the software. They want their own IT team to install these BPMs because they don’t want to give root-level privileges due to security constraints. So, the installation package manuals can be improved a little bit so that any team, whether from Intel or any support team, can understand and install those BPMs. The installation package manuals could be improved so any team can understand and install the VPNs. Monitoring, especially during configuration, can also be enhanced. There are various levels of configurations, and the documentation could be improved. I think AI is everywhere. So, it is something bad at the moment. There are initiatives, but still not visible. There is background work happening, and a few teams are working on those things. But, it is still not visible yet like what level of automation possibilities there are. Various software like UiPath and RPA, robotic process automation, but it’s not really materialized to the full extent. It’s still early stage.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its GUI is really good and it easy to understand for non-technical users."
"The most valuable feature of Instana Dynamic APM is auto-instrumentation."
"If a key monitored value has crossed a threshold, it sends out an alert. And the solution is able to intelligently find out if something is beyond the range that it normally resides in."
"It is a stable solution."
"It is user-friendly, but we encounter issues processing input and understanding the graphics, such as seeing a flatline without knowing the cause. When these problems occur, I have to contact my support team to address and fix them. Also, monitoring processing is good."
"The primary selling point of this product is its unparalleled transparency into the infrastructure."
"Visually, it's very good. It provides everything needed for dynamic detection, which is very useful."
"With Instana, the interface and the UI are very simple to use."
More Instana Dynamic APM pros
"The stability has been very good over the years."
"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."
"The tool team was sort of aware of those tools to deal with. And, that helped us to deliver the project on time."
 

Cons

"Sometimes, the issue arises from user changes, such as adjusting firewall settings without proper consideration, leading to compatibility issues within the network monitoring."
"We'd always like to see additional functionalities."
"While it is already quite good, there is room for improvement in terms of providing better functionality"
"The integration could be improved with more plugins or open API."
"The App Connect middleware does not integrate with or show corresponding sub nodes."
"The solution's monitoring is pretty weak and should be improved."
"Maybe log monitoring could be better."
"They could improve the product’s dashboards and provide more dashboard options."
More Instana Dynamic APM cons
"The solution should offer better integration with other tools from a service management perspective."
"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."
"It doesn't have SNMP, the standard communication protocol for sending alerts."
 

Pricing and Cost Advice

"It's reasonably priced and manageable, especially for individuals who grasp the significance of application monitoring."
"The solution's pricing is comparable to other products."
"The solution is less expensive than one of its competitors."
"Pricing is quite competitive. Dynatrace, AppDynamics, and New Relic were all several times more expensive than Instana, both the on-prem and the SaaS versions. Price-wise they are a lot more competitive than anyone else out there."
"Its pricing isn't a big pain point. Its pricing seems to be better than some of the other competing products in the market, but they also have some of the features and functionalities that are better than Instana."
"The pricing is $1,200 per year which is a bit high compared to other vendors."
"Instana Dynamic APM is more affordable for small and medium-sized companies compared to other vendors."
"On a three-year license package, it was a good deal."
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Top Industries

By visitors reading reviews
Financial Services Firm
28%
Computer Software Company
15%
Manufacturing Company
9%
Government
7%
Manufacturing Company
14%
Financial Services Firm
10%
Computer Software Company
9%
Energy/Utilities Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Instana Dynamic APM?
The platform’s most valuable feature is the ability to monitor the performance of containers for request and response analysis.
See all answers
What is your experience regarding pricing and costs for Instana Dynamic APM?
I rate the pricing a seven out of ten. There are no additional costs associated with the product.
See all answers
What needs improvement with Instana Dynamic APM?
Sometimes, the issue arises from user changes, such as adjusting firewall settings without proper consideration, leading to compatibility issues within the network monitoring.
See all answers
What do you like most about Micro Focus Business Process Monitor?
Synthetic Monitoring is a very good capability as we can simulate the end-user interaction with the application and proactively we can discover issues before the real end users are impacted.
See all answers
What needs improvement with Micro Focus Business Process Monitor?
The current challenges surprised me. It doesn't have SNMP, the standard communication protocol for sending alerts. It's still using SNMP version one, which surprised everyone and required extra pro...
See all answers
What is your primary use case for Micro Focus Business Process Monitor?
We wanted to have synthetic monitoring transactions in place, and we have used it for a while with previous tools. It’s basically Topaz or HP, then Micro Focus, and now it’s OpenText. We used it fo...
See all answers
 

Comparisons

Dynatrace vs Instana Dynamic APM Logo
Dynatrace vs Instana Dynamic APM
Compared 43% of the time
AppDynamics vs Instana Dynamic APM Logo
AppDynamics vs Instana Dynamic APM
Compared 19% of the time
IBM Application Performance Management vs Instana Dynamic APM Logo
IBM Application Performance Management vs Instana Dynamic APM
Compared 11% of the time
Datadog vs Instana Dynamic APM Logo
Datadog vs Instana Dynamic APM
Compared 8% of the time
New Relic vs Instana Dynamic APM Logo
New Relic vs Instana Dynamic APM
Compared 5% of the time
More Instana Dynamic APM Competitors
AppDynamics vs OpenText Business Process Monitoring Logo
AppDynamics vs OpenText Business Process Monitoring
Compared 100% of the time
More OpenText Business Process Monitoring Competitors
 

Product Reports

Buyer's Guide
Instana Dynamic APM
December 2024
Instana Dynamic APM reportDownload Instana Dynamic APM product report
Buyer's Guide
Application Performance Monitoring (APM) and Observability
December 2024
OpenText Business Process Monitoring reportDownload OpenText Business Process Monitoring product report
 

Also Known As

No data available
Micro Focus Business Process Monitor, HPE Business Process Monitor
 

Learn More

Instana
OpenText
 

Overview

Instana’s Enterprise Observability Platform, powered by automated Application Performance Monitoring, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Instana ingests all observability metrics, traces each request, profiles every process, and updates application dependency maps in real-time to deliver the context and actionable feedback needed by Dev+Ops to optimize application performance, enable innovation, and mitigate risk to help them add value and efficiency to the pipeline. Learn more at https://instana.com.

OpenText Business Process Monitoring is an Application monitoring software.

Proactively and consistently monitor business processes to identify performance issues before they affect users.

Review affected service level agreements.

BPM provides consistent, predictable measurements that help you associate the business impact with its root cause.

 

Sample Customers

Daxko Lifts Fitness Studios Through COVID Regulations with Quick Engineering PivotsAltissia Meets SLAs to Support Student DeadlinesImmocloud Unlocks Observability to Modernize Real EstateEnento Group Boosts Service Reliability with Real-Time Visibility into Application Performance Instana’s Observability for Amazon EKS Helps Yara Deliver Digital Farming Solutions
United Airlines, Vodafone Ireland, TEB, The Australian Red Cross Blood Service
Buyer's Guide
Instana Dynamic APM vs. OpenText Business Process Monitoring
December 2024
Free Report: Instana Dynamic APM vs. OpenText Business Process Monitoring
Find out what your peers are saying about Instana Dynamic APM vs. OpenText Business Process Monitoring and other solutions. Updated: December 2024.
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See our Instana Dynamic APM vs. OpenText Business Process Monitoring report.

We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.