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Instana Dynamic APM vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Instana Dynamic APM
Ranking in Application Performance Monitoring (APM) and Observability
23rd
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
14
Ranking in other categories
No ranking in other categories
New Relic
Ranking in Application Performance Monitoring (APM) and Observability
4th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
160
Ranking in other categories
Network Monitoring Software (9th), IT Infrastructure Monitoring (8th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)
 

Mindshare comparison

As of October 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Instana Dynamic APM is 1.0%, down from 1.3% compared to the previous year. The mindshare of New Relic is 5.1%, down from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
New Relic5.1%
Instana Dynamic APM1.0%
Other93.9%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Muhammad Jawwad Hassan - PeerSpot reviewer
A really good GUI that is easy for non-technical users to understand
Our company uses the solution for one of our bank clients. We use App Connect middleware to monitor services and applications such as Docker, Kubernetes, MongoDB, and MS SQL Server. We also monitor the bottleneck for all servers.  We currently have 20 users at one of our branches. We plan to expand…
Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The primary selling point of this product is its unparalleled transparency into the infrastructure."
"With Instana, the interface and the UI are very simple to use."
"Visually, it's very good. It provides everything needed for dynamic detection, which is very useful."
"If a key monitored value has crossed a threshold, it sends out an alert. And the solution is able to intelligently find out if something is beyond the range that it normally resides in."
"The platform’s most valuable feature is the ability to monitor the performance of containers for request and response analysis."
"With auto-discovery, we didn't need to consider much. We just installed the agent on the host and it was able to detect everything from the host level up to the service level, for whatever stack was installed, and that includes containers and dockers."
"Its GUI is really good and it easy to understand for non-technical users."
"We can easily perform root cause analysis using the tool."
"It allows the restriction of privileges and control of users."
"The feature I found most valuable is being able to design my queries. It's easy to design a query."
"There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good."
"It has prevented failures from occurring in our production environment."
"It has helped my organization to dive deeper into the application using the APM module is very helpful."
"The solution is good for sending alerts, drawing graphs about system usage, and creating plug-ins."
"End-user Synthetics and monitoring are very good."
"We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."
 

Cons

"We should be able to go back to scenarios during or before the issue. There should be something like a history playback. Such a feature or functionality would be good."
"New Relic has a better UI in terms of how it presents the data."
"I think that Instana should improve the university and the certification process, so the users can find experts in Instana with their certification module process."
"Maybe log monitoring could be better."
"The solution's monitoring is pretty weak and should be improved."
"Many managers, as well as our customers, used to ask for reports, such as "top X number of queries that are slow," or "top pages that have the highest number of issues." This is something that can be improved by Instana. Currently, they don't have that kind of reporting available out-of-the-box."
"Sometimes, the issue arises from user changes, such as adjusting firewall settings without proper consideration, leading to compatibility issues within the network monitoring."
"The App Connect middleware does not integrate with or show corresponding sub nodes."
"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."
"We have had issues with our agents going offline."
"The solution should include more detailed reports for SQL database requests."
"The solution does not provide input on how the page performs in a big group. It just says that the page performance is bad, but it does not say what can be done to improve it. If they could provide some insight or guidance on how to make improvements, that would be a big help."
"The product's initial setup phase is not straightforward to manage if you have no experience with installations, making it an area that can be improved."
"The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"The price could improve."
 

Pricing and Cost Advice

"The solution's pricing is comparable to other products."
"Instana Dynamic APM is more affordable for small and medium-sized companies compared to other vendors."
"Its pricing isn't a big pain point. Its pricing seems to be better than some of the other competing products in the market, but they also have some of the features and functionalities that are better than Instana."
"The solution is less expensive than one of its competitors."
"Pricing is quite competitive. Dynatrace, AppDynamics, and New Relic were all several times more expensive than Instana, both the on-prem and the SaaS versions. Price-wise they are a lot more competitive than anyone else out there."
"The pricing is $1,200 per year which is a bit high compared to other vendors."
"It's reasonably priced and manageable, especially for individuals who grasp the significance of application monitoring."
"I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."
"I rate the product price a five on a scale of one to ten, where one means cheap, and ten means very expensive."
"The solution is cheap, but prices can go up when users grow."
"The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing."
"Pricing is better with New Relic APM than Dynatrace."
"If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."
"If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."
"We feel it's a little bit pricey."
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Top Industries

By visitors reading reviews
Financial Services Firm
28%
Manufacturing Company
11%
Computer Software Company
8%
Transportation Company
6%
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise6
Large Enterprise5
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise50
Large Enterprise61
 

Questions from the Community

What do you like most about Instana Dynamic APM?
The platform’s most valuable feature is the ability to monitor the performance of containers for request and response analysis.
What is your experience regarding pricing and costs for Instana Dynamic APM?
I rate the pricing a seven out of ten. There are no additional costs associated with the product.
What needs improvement with Instana Dynamic APM?
Sometimes, the issue arises from user changes, such as adjusting firewall settings without proper consideration, leading to compatibility issues within the network monitoring.
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
New Relic can be improved by incorporating an automated incident analysis solution. They have comprehensive enterprise data, and based on that, they could generate and forecast things. They can pre...
 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Daxko Lifts Fitness Studios Through COVID Regulations with Quick Engineering PivotsAltissia Meets SLAs to Support Student DeadlinesImmocloud Unlocks Observability to Modernize Real EstateEnento Group Boosts Service Reliability with Real-Time Visibility into Application Performance Instana’s Observability for Amazon EKS Helps Yara Deliver Digital Farming Solutions
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Instana Dynamic APM vs. New Relic and other solutions. Updated: September 2025.
872,029 professionals have used our research since 2012.