Instana Dynamic APM vs New Relic comparison

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Instana Dynamic APM

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Executive SummaryUpdated on Jul 24, 2024

New Relic and Instana Dynamic APM are both popular application performance monitoring solutions. New Relic has an advantage in pricing and customer support, while Instana Dynamic APM stands out with advanced feature sets.

Features: New Relic offers comprehensive dashboards, extensibility, and straightforward deployments. Instana Dynamic APM provides automated root cause analysis, AI-driven insights, and deep observability.

Room for Improvement: New Relic needs better log management capabilities, enhanced system performance, and improved integration options. Instana Dynamic APM could benefit from better integration options, more detailed documentation, and further advancements in user interface.

Ease of Deployment and Customer Service: New Relic offers straightforward deployment processes and robust customer support. Instana Dynamic APM requires more initial configuration but offers competent customer service.

Pricing and ROI: New Relic is cost-effective and provides significant ROI due to competitive pricing. Instana Dynamic APM demands a higher investment but justifies it with advanced features and insights, achieving good ROI.

To learn more, read our detailed Instana Dynamic APM vs. New Relic Report (Updated: March 2025).

Instana Dynamic APM vs. New Relic

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Instana Dynamic APM

Ranking in Application Performance Monitoring (APM) and Observability

18th

Average Rating

7.6

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

New Relic

Ranking in Application Performance Monitoring (APM) and Observability

5th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

158

Ranking in other categories

Network Monitoring Software (7th), IT Infrastructure Monitoring (6th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (4th), AIOps (3rd)

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Instana Dynamic APM is 1.0%, down from 1.6% compared to the previous year. The mindshare of New Relic is 6.6%, down from 9.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Muhammad Jawwad Hassan

IT Consultant at Arcana Info

A really good GUI that is easy for non-technical users to understand

Our company uses the solution for one of our bank clients. We use App Connect middleware to monitor services and applications such as Docker, Kubernetes, MongoDB, and MS SQL Server. We also monitor the bottleneck for all servers. We currently have 20 users at one of our branches. We plan to expand…

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Iqbal Khowaja

Chief Technology Officer at State of Hawaii

Has a simple user interface and end-to-end monitoring and self-healing features

My organization uses many application performance management solutions, such as AppDynamics, New Relic APM, Splunk, and Datadog. I'm the CTO for the state of Hawaii, and across the board, different departments use different APM tools. I'm using the latest version of New Relic APM, but I cannot recall the exact version. My company has a dozen engineers using and monitoring New Relic APM. I'd tell anyone planning to use New Relic APM that it has to fit what you have. For example, most of my company's payload is in AWS, and the tool has adopters and features that CloudWatch cannot provide. Still, New Relic APM can, so you should do a demo or trial run first and see if it's a tool that'll help you with end-to-end monitoring. New Relic APM is working well for my company, so an excellent way to start is to do a trial run to see how the tool works out for your current applications. My rating for the tool is nine out of ten because my experience with it has been great. New Relic also worked closely with my company and has always been upfront on what's available and what's not. My company is a New Relic APM customer.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We can easily perform root cause analysis using the tool."

"Sometimes it's able to provide a proper RCA on its own. It's able to correlate different events that occurred and that becomes like an RCA in itself."

"The primary selling point of this product is its unparalleled transparency into the infrastructure."

"With auto-discovery, we didn't need to consider much. We just installed the agent on the host and it was able to detect everything from the host level up to the service level, for whatever stack was installed, and that includes containers and dockers."

"It is a stable solution."

"It is user-friendly, but we encounter issues processing input and understanding the graphics, such as seeing a flatline without knowing the cause. When these problems occur, I have to contact my support team to address and fix them. Also, monitoring processing is good."

"The detailing of our application behavior and user experience is most valuable. In case there is an issue, we typically use Instana to figure it out. We can drill down to the application and figure out what's going on and where the issue is."

"Its GUI is really good and it easy to understand for non-technical users."

More Instana Dynamic APM pros

"The initial setup is straightforward. It is easy to track and easy to follow."

"The VPN is one of the solution's most valuable features for us."

"End-user Synthetics and monitoring are very good."

"The solution offers good documentation."

"You don't have to go through a list of 500 servers."

"It is stable and scalable."

"Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort."

"Server uptime is its most valuable feature."

More New Relic pros

Cons

"Many managers, as well as our customers, used to ask for reports, such as "top X number of queries that are slow," or "top pages that have the highest number of issues." This is something that can be improved by Instana. Currently, they don't have that kind of reporting available out-of-the-box."

"While it is already quite good, there is room for improvement in terms of providing better functionality"

"I think that Instana should improve the university and the certification process, so the users can find experts in Instana with their certification module process."

"The solution's monitoring is pretty weak and should be improved."

"New Relic has a better UI in terms of how it presents the data."

"The auto-remediation features must be improved."

"The configuration of Instana Dynamic APM needs improvement because it requires quite a bit of work."

"The integration could be improved with more plugins or open API."

More Instana Dynamic APM cons

"Some of our customers see New Relic as a promising product to have, and we would like to deliver it to them. The only way we would be able to do that would be if we had server appliance for clients that we could install in their data centres."

"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."

"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."

"I would like a feature where I can turn off alerting at a policy level. Thus, when a policy is inactive, I can shut down all of my alerts within the policy."

"Email alert customization is limited."

"New Relic is very slow, and the app is a bit frustrating to use, which is something that has been happening a lot in the past year. During the last six months, I have noticed that it has become extremely laggy."

"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."

"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."

More New Relic cons

Pricing and Cost Advice

"The pricing is $1,200 per year which is a bit high compared to other vendors."

"It's reasonably priced and manageable, especially for individuals who grasp the significance of application monitoring."

"Instana Dynamic APM is more affordable for small and medium-sized companies compared to other vendors."

"The solution is less expensive than one of its competitors."

"The solution's pricing is comparable to other products."

"Its pricing isn't a big pain point. Its pricing seems to be better than some of the other competing products in the market, but they also have some of the features and functionalities that are better than Instana."

"Pricing is quite competitive. Dynatrace, AppDynamics, and New Relic were all several times more expensive than Instana, both the on-prem and the SaaS versions. Price-wise they are a lot more competitive than anyone else out there."

"The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing."

"The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out."

"They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."

"The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers."

"The solution is cheap, but prices can go up when users grow."

"The pricing is fine."

"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."

"The price depends on how many agents you want."

More New Relic pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

30%

Computer Software Company

12%

Manufacturing Company

Government

Educational Organization

54%

Financial Services Firm

Computer Software Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Instana Dynamic APM?

The platform’s most valuable feature is the ability to monitor the performance of containers for request and response analysis.

What is your experience regarding pricing and costs for Instana Dynamic APM?

I rate the pricing a seven out of ten. There are no additional costs associated with the product.

What needs improvement with Instana Dynamic APM?

Sometimes, the issue arises from user changes, such as adjusting firewall settings without proper consideration, leading to compatibility issues within the network monitoring.

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

What needs improvement with New Relic Insights?

Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...

Dynatrace vs Instana Dynamic APM

Comparisons

Compared 47% of the time

Splunk AppDynamics vs Instana Dynamic APM

Compared 18% of the time

IBM Application Performance Management vs Instana Dynamic APM

Compared 10% of the time

Datadog vs Instana Dynamic APM

Compared 8% of the time

Elastic Observability vs Instana Dynamic APM

Compared 4% of the time

More Instana Dynamic APM Competitors

Dynatrace vs New Relic

Compared 13% of the time

Elastic Observability vs New Relic

Compared 12% of the time

Datadog vs New Relic

Compared 9% of the time

Azure Monitor vs New Relic

Compared 6% of the time

Splunk AppDynamics vs New Relic

Compared 5% of the time

More New Relic Competitors

Product Reports

Instana Dynamic APM

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Download New Relic product report

Also Known As

No data available

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Overview

Instana’s Enterprise Observability Platform, powered by automated Application Performance Monitoring, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Instana ingests all observability metrics, traces each request, profiles every process, and updates application dependency maps in real-time to deliver the context and actionable feedback needed by Dev+Ops to optimize application performance, enable innovation, and mitigate risk to help them add value and efficiency to the pipeline. Learn more at https://instana.com.

Instana

New Relic is a powerful tool for optimizing web pages, tracking user behavior, and monitoring application performance. It helps detect anomalies, generate metrics, and create dashboards for synthetics monitoring, container workloads, stress tests, and more.

New Relic provides organizations with comprehensive insights into APIs, infrastructure, and scalability. It supports mobile and web applications with features like java tracking, health maps, customizable dashboards, and drill-downs. Users benefit from its easy initial setup, accurate alerts, UI monitoring, error tracking, and traceability. New Relic supports multiple ecosystems with straightforward pricing and new feature introductions, offering end-to-end monitoring, thorough data analysis, and effective problem resolution.

What are New Relic's most important features?

Java Tracking: Efficiently monitor Java applications.
Infrastructure Monitoring: Comprehensive overview of infrastructure health.
APM: In-depth application performance monitoring.
Tight Integration: Seamless integration across different system layers.
Health Maps: Visual representation of system health.
Customizable Dashboards: Personalized data display and insights.
Drill-Downs: Detailed analysis at multiple levels.

What benefits and ROI should users look for in reviews?

Application Insights: Detailed understanding of application performance.
Accurate Alerts: Immediate notifications for issues.
Traceability: Enhanced end-to-end traceability for problem resolution.
Scalability: Accommodation of growing infrastructure.
Flexible Query Design: Adaptable search and analysis functionality.
Reliable Performance: Consistent application monitoring and upkeep.

New Relic is leveraged in industries such as e-commerce, finance, and technology. It helps monitor web traffic, evaluate load balancing, and ensure applications meet performance standards. Companies use it for stress tests, container-based workloads, API monitoring, and infrastructure management. Its integration capabilities are valuable for maintaining performance and scalability across diverse ecosystems, aiding in thorough data analysis and problem resolution.

Sample Customers

Daxko Lifts Fitness Studios Through COVID Regulations with Quick Engineering PivotsAltissia Meets SLAs to Support Student DeadlinesImmocloud Unlocks Observability to Modernize Real EstateEnento Group Boosts Service Reliability with Real-Time Visibility into Application Performance Instana’s Observability for Amazon EKS Helps Yara Deliver Digital Farming Solutions

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Instana Dynamic APM vs. New Relic