Instana Dynamic APM vs OpenText SiteScope comparison

Instana and OpenText are both solutions in the Application Performance Monitoring (APM) and Observability category. Instana is ranked #21 with an average rating of 8.1, while OpenText is ranked #24 with an average rating of 8.0. Instana holds a 1.3% mindshare in APM, compared to OpenText’s 0.6% mindshare. Additionally, 84% of Instana users are willing to recommend the solution, compared to 92% of OpenText users who would recommend it.

Instana Dynamic APM

Read 14 Instana Dynamic APM reviews

2,989 Views
2,469 Comparison Views

84% willing to recommend

OpenText SiteScope

Read 25 OpenText SiteScope reviews

1,762 Views
861 Comparison Views

92% willing to recommend

Instana Dynamic APM

OpenText SiteScope

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

OpenText SiteScope and Instana Dynamic APM are leading solutions in application performance management. Instana APM is preferred due to its comprehensive capabilities and advanced features as compared to SiteScope.

What features are offered by OpenText SiteScope in comparison to Instana Dynamic APM?

SiteScope is known for customizable dashboards, broad infrastructure monitoring, and extensive capabilities. Instana features real-time analytics, automated root cause analysis, and detailed insights, offering superior real-time monitoring and ease of integration.

What areas of improvement can be found in OpenText SiteScope in comparison to Instana Dynamic APM?

SiteScope needs a more intuitive interface, better integration capabilities, and an improved initial setup process. Instana can improve its documentation for custom integrations, alerting system, and provide better guidance on advanced features.

How is the ease of deployment and customer service of OpenText SiteScope in comparison to Instana Dynamic APM?

SiteScope users report a steep learning curve during deployment and mixed customer service experiences. Instana is commended for straightforward deployment, responsive support, and an automated setup process reducing deployment time and complexity.

What setup costs and ROI can be seen with OpenText SiteScope in comparison to Instana Dynamic APM?

SiteScope users find pricing acceptable but note high initial setup costs. Instana is viewed as a premium option with justified costs due to advanced features leading to higher ROI, making it the preferred choice despite higher expenses.

To learn more, read our detailed Instana Dynamic APM vs. OpenText SiteScope Report (Updated: December 2024).

Buyer's Guide

Instana Dynamic APM vs. OpenText SiteScope

December 2024

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Categories and Ranking

Instana Dynamic APM

Ranking in Application Performance Monitoring (APM) and Observability

21st

Average Rating

7.6

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

OpenText SiteScope

Ranking in Application Performance Monitoring (APM) and Observability

24th

Average Rating

7.6

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Instana Dynamic APM is 1.3%, down from 1.8% compared to the previous year. The mindshare of OpenText SiteScope is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Muhammad Jawwad Hassan

IT Consultant at Arcana Info

A really good GUI that is easy for non-technical users to understand

Our company uses the solution for one of our bank clients. We use App Connect middleware to monitor services and applications such as Docker, Kubernetes, MongoDB, and MS SQL Server. We also monitor the bottleneck for all servers. We currently have 20 users at one of our branches. We plan to expand…

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Christopher M Cook

Senior Service Analyst at Exelon

Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited

In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The overall capabilities are the most valuable."

"With auto-discovery, we didn't need to consider much. We just installed the agent on the host and it was able to detect everything from the host level up to the service level, for whatever stack was installed, and that includes containers and dockers."

"If a key monitored value has crossed a threshold, it sends out an alert. And the solution is able to intelligently find out if something is beyond the range that it normally resides in."

"The detailing of our application behavior and user experience is most valuable. In case there is an issue, we typically use Instana to figure it out. We can drill down to the application and figure out what's going on and where the issue is."

"Its GUI is really good and it easy to understand for non-technical users."

"It's great for monitoring services and applications."

"Instana is very fast to implement and deploy because the dashboards are automated and don't need configuration."

"The primary selling point of this product is its unparalleled transparency into the infrastructure."

More Instana Dynamic APM pros

"For the system environment, SiteScope can be useful."

"It's easy to template standard monitoring configurations, and automate monitoring configuration."

"The system is really powerful; instead of executing jobs multiple times, I can configure it once, schedule, and apply it on multiple servers in sequence."

"The URL monitoring is excellent."

"VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor."

"SiteScope has built-in flat file DB, hence it removes the dependency of an external DB for higher stability."

"The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."

"The tool has capabilities other than managing web-based applications, like URL Monitor and EPI Script. It is also easy to use the tool."

More OpenText SiteScope pros

Cons

"The solution's monitoring is pretty weak and should be improved."

"I think that Instana should improve the university and the certification process, so the users can find experts in Instana with their certification module process."

"Maybe log monitoring could be better."

"New Relic has a better UI in terms of how it presents the data."

"The App Connect middleware does not integrate with or show corresponding sub nodes."

"The configuration of Instana Dynamic APM needs improvement because it requires quite a bit of work."

"Sometimes, the issue arises from user changes, such as adjusting firewall settings without proper consideration, leading to compatibility issues within the network monitoring."

"We'd always like to see additional functionalities."

More Instana Dynamic APM cons

"Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS."

"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."

"They have not kept up with browser security requirements or advances in GUIs, they switched to a corruptible database architecture instead of text config files."

"You can use OpenText SiteScope for small or middle environments. But if you want to monitor a large environment, it is not scalable. If you can monitor a large environment with OpenText SiteScope, it can be a valuable product."

"In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution."

"It should improve its integrations with various tools, especially service management tools."

"While working with OpenText, I noticed sometimes teams refuse intervention due to compliance issues."

"They need to offer better technical support, which, right now, is not helpful or responsive."

More OpenText SiteScope cons

Pricing and Cost Advice

"The solution's pricing is comparable to other products."

"Its pricing isn't a big pain point. Its pricing seems to be better than some of the other competing products in the market, but they also have some of the features and functionalities that are better than Instana."

"Pricing is quite competitive. Dynatrace, AppDynamics, and New Relic were all several times more expensive than Instana, both the on-prem and the SaaS versions. Price-wise they are a lot more competitive than anyone else out there."

"The pricing is $1,200 per year which is a bit high compared to other vendors."

"The solution is less expensive than one of its competitors."

"Instana Dynamic APM is more affordable for small and medium-sized companies compared to other vendors."

"It's reasonably priced and manageable, especially for individuals who grasp the significance of application monitoring."

"The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."

"It is expensive. I don't like its licensing. I don't like anything where you have to license it by individual licenses. I'm not a fan of that, but that's just me."

"I rate the solution's pricing a six out of ten on a scale where one is cheap and ten is expensive."

"Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."

"You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles."

"The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."

"SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."

"When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."

More OpenText SiteScope pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

28%

Computer Software Company

15%

Manufacturing Company

Government

Financial Services Firm

32%

Manufacturing Company

17%

Computer Software Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Instana Dynamic APM?

The platform’s most valuable feature is the ability to monitor the performance of containers for request and response analysis.

See all answers

What is your experience regarding pricing and costs for Instana Dynamic APM?

I rate the pricing a seven out of ten. There are no additional costs associated with the product.

See all answers

What needs improvement with Instana Dynamic APM?

Sometimes, the issue arises from user changes, such as adjusting firewall settings without proper consideration, leading to compatibility issues within the network monitoring.

See all answers

What do you like most about Micro Focus Voltage SiteScope?

The most valuable feature of SiteScope is its infrastructure monitoring.

See all answers

What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?

The licensing scheme for Micro Focus tools is reasonable, and more affordable. It's seen as medium or de-receivable.

See all answers

What needs improvement with Micro Focus Voltage SiteScope?

While working with OpenText, I noticed sometimes teams refuse intervention due to compliance issues. Overcoming control restrictions for different applications could be improved.

See all answers

Comparisons

Dynatrace vs Instana Dynamic APM

Compared 43% of the time

AppDynamics vs Instana Dynamic APM

Compared 19% of the time

IBM Application Performance Management vs Instana Dynamic APM

Compared 11% of the time

Datadog vs Instana Dynamic APM

Compared 8% of the time

New Relic vs Instana Dynamic APM

Compared 5% of the time

More Instana Dynamic APM Competitors

Dynatrace vs OpenText SiteScope

Compared 14% of the time

AppDynamics vs OpenText SiteScope

Compared 14% of the time

Grafana vs OpenText SiteScope

Compared 12% of the time

SCOM vs OpenText SiteScope

Compared 11% of the time

Prometheus vs OpenText SiteScope

Compared 10% of the time

More OpenText SiteScope Competitors

Product Reports

Buyer's Guide

Instana Dynamic APM

December 2024

Download Instana Dynamic APM product report

Buyer's Guide

OpenText SiteScope

December 2024

Download OpenText SiteScope product report

Also Known As

No data available

Micro Focus SiteScope, HPE SiteScope, SiteScope

Learn More

Instana

OpenText

Overview

Instana’s Enterprise Observability Platform, powered by automated Application Performance Monitoring, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Instana ingests all observability metrics, traces each request, profiles every process, and updates application dependency maps in real-time to deliver the context and actionable feedback needed by Dev+Ops to optimize application performance, enable innovation, and mitigate risk to help them add value and efficiency to the pipeline. Learn more at https://instana.com.

OpenText SiteScope is an agentless monitoring program that tracks the availability and performance of distributed IT infrastructures such as servers, network devices and services, applications and application components, virtualization software, operating systems, and other IT enterprise components.

OpenText SiteScope is an autonomous hybrid IT monitoring system that can monitor more than 100 different types of IT components in real time, thanks to a lightweight and highly customizable remote access architecture.

With OpenText SiteScope, IT teams can get the data they need to keep on top of problems and eliminate bottlenecks before they become major concerns.

OpenText SiteScope can reduce total cost of ownership (TCO) by utilizing agentless technology, which eliminates the need to install and monitor agents on each box. Manual activities can be automated, and teams can save time and effort by using pre-packaged solution templates.

OpenText SiteScope Features

OpenText SiteScope has many valuable key features. Some of the most useful ones include:

Broad functionality built on expertise: OpenText SiteScope's architecture is scalable and supports a broad range of functions, including data collecting, alerting, event management, and reporting. Data is collected via remote access, which eliminates the need for agents to be deployed and maintained on monitored nodes. OpenText SiteScope connects to systems as a remote user via the central server, which supports JMX, SNMP, HTTP, SSH, NetBIOS, and WMI.

Monitors legacy and modern environments: OpenText SiteScope comes with more than 100 built-in monitors that track things like utilization, response time, use, and resource availability.
- Cloud: You can monitor virtual servers and applications on Amazon Web Services (AWS). AWS-hosted applications can provide data to Amazon CloudWatch, which can be used for auto-scaling, reporting, and alerting.
- Virtualization: OpenText SiteScope supports VMware, Microsoft, Citrix, and Oracle/Sun virtualization technologies. Monitor Docker clusters, nodes, containers, and workloads.

Flexibility with configuration: By adding or deleting specific monitors, you can adapt to dynamic changes in data center configuration.

Templates for solutions: The template database is based on best practices for monitoring complex application settings with the least amount of time and effort. The templates include built-in domain experience of specialized monitors, default metrics and thresholds, proactive testing, and best practices for a given application or monitoring component.

Notifications, alerts, and reports: Email, SNMP traps, HTTP post, and database alerts are all supported. Administrators receive alerts based on defined thresholds and schedules.

Flexibility in user management: Using LDAP or an internal management solution, define group-level permissions, construct user roles, and assign security groups depending on role. Extensive WS (Web Service)-based API that automates numerous management situations without the need for the SiteScope UI.

Integrations with SiteScope: OpenText SiteScope not only offers a number of benefits on its own, but it can also be linked with a number of OpenText and third-party solutions, giving teams the ability to properly integrate their IT operations center.

Sample Customers

Daxko Lifts Fitness Studios Through COVID Regulations with Quick Engineering PivotsAltissia Meets SLAs to Support Student DeadlinesImmocloud Unlocks Observability to Modernize Real EstateEnento Group Boosts Service Reliability with Real-Time Visibility into Application Performance Instana’s Observability for Amazon EKS Helps Yara Deliver Digital Farming Solutions

Vodafone Ireland, Kuveyt Turk Participation Bank

Buyer's Guide

Instana Dynamic APM vs. OpenText SiteScope

December 2024

Free Report: Instana Dynamic APM vs. OpenText SiteScope

Find out what your peers are saying about Instana Dynamic APM vs. OpenText SiteScope and other solutions. Updated: December 2024.

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See our Instana Dynamic APM vs. OpenText SiteScope report.

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