Instana Dynamic APM vs OpenText SiteScope comparison

Instana and OpenText are both solutions in the Application Performance Monitoring (APM) and Observability category. Instana is ranked #20 with an average rating of 8.1, while OpenText is ranked #41 with an average rating of 7.8. Instana holds a 1.4% mindshare in APM, compared to OpenText’s 0.6% mindshare. Additionally, 84% of Instana users are willing to recommend the solution, compared to 91% of OpenText users who would recommend it.

Instana Dynamic APM

Read 14 Instana Dynamic APM reviews

3,118 Views
2,557 Comparison Views

84% willing to recommend

OpenText SiteScope

Read 24 OpenText SiteScope reviews

1,788 Views
889 Comparison Views

91% willing to recommend

Instana Dynamic APM

OpenText SiteScope

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

OpenText SiteScope and Instana Dynamic APM are leading solutions in application performance management. Instana APM is preferred due to its comprehensive capabilities and advanced features as compared to SiteScope.

What features are offered by OpenText SiteScope in comparison to Instana Dynamic APM?

SiteScope is known for customizable dashboards, broad infrastructure monitoring, and extensive capabilities. Instana features real-time analytics, automated root cause analysis, and detailed insights, offering superior real-time monitoring and ease of integration.

What areas of improvement can be found in OpenText SiteScope in comparison to Instana Dynamic APM?

SiteScope needs a more intuitive interface, better integration capabilities, and an improved initial setup process. Instana can improve its documentation for custom integrations, alerting system, and provide better guidance on advanced features.

How is the ease of deployment and customer service of OpenText SiteScope in comparison to Instana Dynamic APM?

SiteScope users report a steep learning curve during deployment and mixed customer service experiences. Instana is commended for straightforward deployment, responsive support, and an automated setup process reducing deployment time and complexity.

What setup costs and ROI can be seen with OpenText SiteScope in comparison to Instana Dynamic APM?

SiteScope users find pricing acceptable but note high initial setup costs. Instana is viewed as a premium option with justified costs due to advanced features leading to higher ROI, making it the preferred choice despite higher expenses.

To learn more, read our detailed Instana Dynamic APM vs. OpenText SiteScope Report (Updated: October 2024).

Buyer's Guide

Instana Dynamic APM vs. OpenText SiteScope

October 2024

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Categories and Ranking

Instana Dynamic APM

Ranking in Application Performance Monitoring (APM) and Observability

20th

Average Rating

7.6

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

OpenText SiteScope

Ranking in Application Performance Monitoring (APM) and Observability

41st

Average Rating

7.6

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Instana Dynamic APM is 1.4%, down from 1.8% compared to the previous year. The mindshare of OpenText SiteScope is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Muhammad Jawwad Hassan

IT Consultant at Arcana Info

A really good GUI that is easy for non-technical users to understand

Our company uses the solution for one of our bank clients. We use App Connect middleware to monitor services and applications such as Docker, Kubernetes, MongoDB, and MS SQL Server. We also monitor the bottleneck for all servers. We currently have 20 users at one of our branches. We plan to expand…

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Christopher M Cook

Senior Service Analyst at Exelon

Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited

In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"With Instana, the interface and the UI are very simple to use."

"Sometimes it's able to provide a proper RCA on its own. It's able to correlate different events that occurred and that becomes like an RCA in itself."

"Visually, it's very good. It provides everything needed for dynamic detection, which is very useful."

"Its GUI is really good and it easy to understand for non-technical users."

"The platform’s most valuable feature is the ability to monitor the performance of containers for request and response analysis."

"We can easily perform root cause analysis using the tool."

"It's great for monitoring services and applications."

"With auto-discovery, we didn't need to consider much. We just installed the agent on the host and it was able to detect everything from the host level up to the service level, for whatever stack was installed, and that includes containers and dockers."

More Instana Dynamic APM pros

"It's a very flexible product so you can run a script out of it, even straight out of the box."

"The product's ability to monitor systems and applications and send alerts and create support tickets are the most valuable features of the product."

"Simplest tool for monitoring servers, web content, databases and other hardware. Its dashboard is really good."

"VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor."

"It's integrated with different monitoring tools, such as AppDynamics."

"Infrastructure monitoring is the most valuable feature."

"Simple deployment: The deployment uses protocols such as NetBios, SSH, WMI, SNMP, which means that any device with any of these protocols will be monitored."

"There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."

More OpenText SiteScope pros

Cons

"Maybe log monitoring could be better."

"Many managers, as well as our customers, used to ask for reports, such as "top X number of queries that are slow," or "top pages that have the highest number of issues." This is something that can be improved by Instana. Currently, they don't have that kind of reporting available out-of-the-box."

"I think that Instana should improve the university and the certification process, so the users can find experts in Instana with their certification module process."

"The App Connect middleware does not integrate with or show corresponding sub nodes."

"Its SLI and SLA features need improvement in setting up alerts."

"While it is already quite good, there is room for improvement in terms of providing better functionality"

"We should be able to go back to scenarios during or before the issue. There should be something like a history playback. Such a feature or functionality would be good."

"They could improve the product’s dashboards and provide more dashboard options."

More Instana Dynamic APM cons

"SiteScope isn't productive if you want to monitor RAM or if you want to monitor some URL."

"More out of the box Cloud integration and capabilities."

"Full application functionality available via the API. There are some functions you can perform managing monitors, that are only available through the UI."

"The tool needs to support new technologies like Kubernetes. It also needs to improve scalability."

"I would be very interested in having transaction traceability included in the product, to give us a better view of what is really going wrong in a particular method and action."

"We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location."

"They need to offer better technical support, which, right now, is not helpful or responsive."

"It may lack some features other products in the category have like more detailed transaction tracking."

More OpenText SiteScope cons

Pricing and Cost Advice

"Pricing is quite competitive. Dynatrace, AppDynamics, and New Relic were all several times more expensive than Instana, both the on-prem and the SaaS versions. Price-wise they are a lot more competitive than anyone else out there."

"The pricing is $1,200 per year which is a bit high compared to other vendors."

"Instana Dynamic APM is more affordable for small and medium-sized companies compared to other vendors."

"The solution is less expensive than one of its competitors."

"It's reasonably priced and manageable, especially for individuals who grasp the significance of application monitoring."

"The solution's pricing is comparable to other products."

"Its pricing isn't a big pain point. Its pricing seems to be better than some of the other competing products in the market, but they also have some of the features and functionalities that are better than Instana."

"The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."

"SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."

"Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."

"When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."

"The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."

"You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles."

"Licensing is a little steep."

"I rate the solution's pricing a six out of ten on a scale where one is cheap and ten is expensive."

More OpenText SiteScope pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

27%

Computer Software Company

15%

Manufacturing Company

10%

Government

Financial Services Firm

32%

Manufacturing Company

17%

Computer Software Company

11%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Instana Dynamic APM?

The platform’s most valuable feature is the ability to monitor the performance of containers for request and response analysis.

See all answers

What is your experience regarding pricing and costs for Instana Dynamic APM?

I rate the pricing a seven out of ten. There are no additional costs associated with the product.

See all answers

What needs improvement with Instana Dynamic APM?

Sometimes, the issue arises from user changes, such as adjusting firewall settings without proper consideration, leading to compatibility issues within the network monitoring.

See all answers

What do you like most about Micro Focus Voltage SiteScope?

The most valuable feature of SiteScope is its infrastructure monitoring.

See all answers

What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?

I would rate the pricing of SiteScope as a five out of ten in terms of costliness. It is not overly expensive, but there is room for improvement in terms of cost-effectiveness in some areas.

See all answers

What needs improvement with Micro Focus Voltage SiteScope?

In terms of improvement, OpenText SiteScop could become a better solution by adding more monitoring templates, like RedScope, to make it easier to track specific technologies. It should also improv...

See all answers

Comparisons

Dynatrace vs Instana Dynamic APM

Compared 41% of the time

AppDynamics vs Instana Dynamic APM

Compared 19% of the time

IBM Application Performance Management vs Instana Dynamic APM

Compared 11% of the time

Datadog vs Instana Dynamic APM

Compared 8% of the time

Elastic Observability vs Instana Dynamic APM

Compared 6% of the time

More Instana Dynamic APM Competitors

Dynatrace vs OpenText SiteScope

Compared 14% of the time

AppDynamics vs OpenText SiteScope

Compared 14% of the time

Grafana vs OpenText SiteScope

Compared 13% of the time

SCOM vs OpenText SiteScope

Compared 11% of the time

Prometheus vs OpenText SiteScope

Compared 10% of the time

More OpenText SiteScope Competitors

Product Reports

Buyer's Guide

Instana Dynamic APM

October 2024

Download Instana Dynamic APM product report

Buyer's Guide

OpenText SiteScope

November 2024

Download OpenText SiteScope product report

Also Known As

No data available

Micro Focus SiteScope, HPE SiteScope, SiteScope

Learn More

Instana

OpenText

Overview

Instana’s Enterprise Observability Platform, powered by automated Application Performance Monitoring, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Instana ingests all observability metrics, traces each request, profiles every process, and updates application dependency maps in real-time to deliver the context and actionable feedback needed by Dev+Ops to optimize application performance, enable innovation, and mitigate risk to help them add value and efficiency to the pipeline. Learn more at https://instana.com.

OpenText SiteScope is an agentless monitoring program that tracks the availability and performance of distributed IT infrastructures such as servers, network devices and services, applications and application components, virtualization software, operating systems, and other IT enterprise components.

OpenText SiteScope is an autonomous hybrid IT monitoring system that can monitor more than 100 different types of IT components in real time, thanks to a lightweight and highly customizable remote access architecture.

With OpenText SiteScope, IT teams can get the data they need to keep on top of problems and eliminate bottlenecks before they become major concerns.

OpenText SiteScope can reduce total cost of ownership (TCO) by utilizing agentless technology, which eliminates the need to install and monitor agents on each box. Manual activities can be automated, and teams can save time and effort by using pre-packaged solution templates.

OpenText SiteScope Features

OpenText SiteScope has many valuable key features. Some of the most useful ones include:

Broad functionality built on expertise: OpenText SiteScope's architecture is scalable and supports a broad range of functions, including data collecting, alerting, event management, and reporting. Data is collected via remote access, which eliminates the need for agents to be deployed and maintained on monitored nodes. OpenText SiteScope connects to systems as a remote user via the central server, which supports JMX, SNMP, HTTP, SSH, NetBIOS, and WMI.

Monitors legacy and modern environments: OpenText SiteScope comes with more than 100 built-in monitors that track things like utilization, response time, use, and resource availability.
- Cloud: You can monitor virtual servers and applications on Amazon Web Services (AWS). AWS-hosted applications can provide data to Amazon CloudWatch, which can be used for auto-scaling, reporting, and alerting.
- Virtualization: OpenText SiteScope supports VMware, Microsoft, Citrix, and Oracle/Sun virtualization technologies. Monitor Docker clusters, nodes, containers, and workloads.

Flexibility with configuration: By adding or deleting specific monitors, you can adapt to dynamic changes in data center configuration.

Templates for solutions: The template database is based on best practices for monitoring complex application settings with the least amount of time and effort. The templates include built-in domain experience of specialized monitors, default metrics and thresholds, proactive testing, and best practices for a given application or monitoring component.

Notifications, alerts, and reports: Email, SNMP traps, HTTP post, and database alerts are all supported. Administrators receive alerts based on defined thresholds and schedules.

Flexibility in user management: Using LDAP or an internal management solution, define group-level permissions, construct user roles, and assign security groups depending on role. Extensive WS (Web Service)-based API that automates numerous management situations without the need for the SiteScope UI.

Integrations with SiteScope: OpenText SiteScope not only offers a number of benefits on its own, but it can also be linked with a number of OpenText and third-party solutions, giving teams the ability to properly integrate their IT operations center.

Sample Customers

Daxko Lifts Fitness Studios Through COVID Regulations with Quick Engineering PivotsAltissia Meets SLAs to Support Student DeadlinesImmocloud Unlocks Observability to Modernize Real EstateEnento Group Boosts Service Reliability with Real-Time Visibility into Application Performance Instana’s Observability for Amazon EKS Helps Yara Deliver Digital Farming Solutions

Vodafone Ireland, Kuveyt Turk Participation Bank

Buyer's Guide

Instana Dynamic APM vs. OpenText SiteScope

October 2024

Free Report: Instana Dynamic APM vs. OpenText SiteScope

Find out what your peers are saying about Instana Dynamic APM vs. OpenText SiteScope and other solutions. Updated: October 2024.

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