Dynatrace vs OpenText SiteScope comparison

Dynatrace and OpenText are both solutions in the Application Performance Monitoring (APM) and Observability category. Dynatrace is ranked #2 with an average rating of 8.6, while OpenText is ranked #22 with an average rating of 8.0. Dynatrace holds a 10.9% mindshare in APM, compared to OpenText’s 0.5% mindshare. Additionally, 95% of Dynatrace users are willing to recommend the solution, compared to 92% of OpenText users who would recommend it.

Dynatrace

Read 345 Dynatrace reviews

33,250 Views
20,638 Comparison Views

95% willing to recommend

OpenText SiteScope

Read 25 OpenText SiteScope reviews

1,622 Views
783 Comparison Views

92% willing to recommend

Dynatrace

OpenText SiteScope

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

OpenText SiteScope and Dynatrace are robust monitoring solutions. Users express greater satisfaction with the features and extensive functionalities of Dynatrace despite OpenText SiteScope's competitive edge in pricing and support. Dynatrace's capabilities often justify its higher cost.

What features are offered by OpenText SiteScope in comparison to Dynatrace?

Users value OpenText SiteScope for its comprehensive monitoring capabilities and easy configuration. Dynatrace is praised for its advanced AI-driven analytics and real-time monitoring features. OpenText SiteScope is known for its scalable architecture, while Dynatrace excels with enhanced automation and superior data insights.

What areas of improvement can be found in OpenText SiteScope in comparison to Dynatrace?

OpenText SiteScope users suggest better integration capabilities, a more intuitive system, and enhanced cloud support. Dynatrace users indicate that the learning curve is steep and ask for simplified configurations and better out-of-the-box integrations. Both products need improvements, but Dynatrace's complexity is more frequently cited.

How is the ease of deployment and customer service of OpenText SiteScope in comparison to Dynatrace?

OpenText SiteScope users report straightforward deployment and efficient customer service. Dynatrace users find deployment more complex but receive responsive and helpful support. OpenText SiteScope's simpler deployment process gives it an advantage.

What setup costs and ROI can be seen with OpenText SiteScope in comparison to Dynatrace?

OpenText SiteScope users appreciate the lower setup costs and better perceived ROI. Dynatrace users feel that despite higher setup costs, the long-term ROI is justified by its advanced features and capabilities. Dynatrace users find the higher price worthwhile due to its comprehensive functionality.

To learn more, read our detailed Dynatrace vs. OpenText SiteScope Report (Updated: January 2025).

Buyer's Guide

Dynatrace vs. OpenText SiteScope

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dynatrace

Ranking in Application Performance Monitoring (APM) and Observability

2nd

Average Rating

8.8

Reviews Sentiment

7.4

Number of Reviews

345

Ranking in other categories

Log Management (4th), Mobile APM (1st), Container Monitoring (1st), AIOps (2nd)

OpenText SiteScope

Ranking in Application Performance Monitoring (APM) and Observability

22nd

Average Rating

7.6

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Dynatrace is 10.9%, down from 13.8% compared to the previous year. The mindshare of OpenText SiteScope is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Q&A Highlights

it_user144834

Works

Dec 02, 2015

Differences between SiteScope and dynaTrace?

SiteScope is more of an ITOM tool, in my opinion. Comparing to a true APM tool, SiteScope is lacking on several fronts. Comparing to Dynatrace APM, it doesn't even come close to matching on most fronts.

See all answers

Featured Reviews

Anand_Kumar

Enterprise Architect at DXC Technology

Provides a comprehensive view by integrating with other monitoring systems

There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.

Read full review

Ahmed Salman

Performance & Monitoring Supervisor at Saudi Telecom Company

Instead of executing jobs multiple times, I can configure it once, schedule, and apply it on multiple servers in sequence

The system is really powerful; instead of executing jobs multiple times, I can configure it once, schedule, and apply it on multiple servers in sequence. It allows me to create scripts and automate several processes, making tasks simpler and more efficient. By using templates for systems or databases, I can monitor various needs easily, which saves time and increases productivity.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ability to use PurePath in analytics is definitely the most valuable feature. It helps you pinpoint issues, then develop and focus them in the right way."

"Reduced MTTR, thanks to smart problem detection and automated root cause analysis."

"We have substantially lowered incidents in our organization."

"By using Dynatrace Managed, we have improved customer satisfaction and have also helped internal teams and subcontractors make the application more stable."

"The ability to really drill into performance issues and help our application teams understand what is causing the business's problems."

"It has helped us by reducing the number of incidents that we have had in the past."

"We were able to decrease the number of production defects ever since we started using Dynatrace in our test environment."

"Real user monitoring is one of the best things in solution. The possibility to analyze any particular user session is wonderful."

More Dynatrace pros

"The stability of the Micro Focus Voltage SiteScope is good."

"It's a very flexible product so you can run a script out of it, even straight out of the box."

"VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor."

"It has multiple monitors that can be deployed OOTB, which includes basic system monitors for CPU, Disk, Memory, NIC's, etc."

"Simple deployment: The deployment uses protocols such as NetBios, SSH, WMI, SNMP, which means that any device with any of these protocols will be monitored."

"The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."

"It can monitor over a 100 technologies with built-in solution templates."

"The product's readymade templates are perfect. It supports us a lot when we don't have much experience with the product. The templates offers us direction to proceed."

More OpenText SiteScope pros

Cons

"I have not had very positive experiences with tech support in the last year. I found them to be arrogant, rude, not solving my problems, and not interested in solving my problems."

"Our environment is very complicated anyway, so the initial setup was a bit of a struggle, but only because we have so many applications and JVMs that we have been working on for long time."

"The dashboard could improve."

"The documentation of Dynatrace needs to be improved. There needs to be a more detailed description and additional examples for background understanding for beginners trying to use it."

"I also wish there was the ability to do alert filtering before it triggered an alert with PagerDuty/OpsGenie/Slack."

"It needs .NET core support to the level of Java."

"I believe that something related to IoT devices should be improved."

"They've leveraged those security gateways and renamed them ActiveGates, and now there are different web plugins we can run on it... Sometimes the development of those seems to be running very fast and it's not complete. They don't yet function quite as easily as the OneAgents do. But I have hopes that that's going to get better. We have tried the MQ, the Citrix, and the Oracle ActiveGate plugins. They could be sharper. It's the right direction to go. It just seems like it could be smoother."

More Dynatrace cons

"The graphs and dashboard in the solution are areas that need improvement."

"Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS."

"It could be more reliable using a database repository instead of a log repository."

"SiteScope isn't productive if you want to monitor RAM or if you want to monitor some URL."

"They have not kept up with browser security requirements or advances in GUIs, they switched to a corruptible database architecture instead of text config files."

"I would be very interested in having transaction traceability included in the product, to give us a better view of what is really going wrong in a particular method and action."

"It may lack some features other products in the category have like more detailed transaction tracking."

"You can use OpenText SiteScope for small or middle environments. But if you want to monitor a large environment, it is not scalable. If you can monitor a large environment with OpenText SiteScope, it can be a valuable product."

More OpenText SiteScope cons

Pricing and Cost Advice

"There is time savings. People's times have been cut in half using this solution because we were previously doing a lot of that manual work. Now, it's a lot more automated, and the data is just there."

"Time to value was surprisingly fast."

"The licensing model is confusing in solutioning clients for the number of hosts needed to deploy."

"Dynatrace is the most expensive APM that we sell, compared to competitors' products. The license pricing could be improved. My customers pay for licensing yearly."

"I have not been able to observe more than 1% overhead, despite Dynatrace saying that it can be slightly higher in some situations."

"We are buying more licenses, because we are seeing more value."

"Pricing is still too expensive."

"The pricing is not bad, but it could be better."

More Dynatrace pricing and cost advice

"The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."

"SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."

"Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."

"When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."

"The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."

"I rate the solution's pricing a six out of ten on a scale where one is cheap and ten is expensive."

"Licensing is a little steep."

"You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles."

More OpenText SiteScope pricing and cost advice

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Answers from the Community

it_user144834

Works

Dec 2, 2015

Differences between SiteScope and dynaTrace?

2 out of 10 answers

it_user144621

Consultant at Compuware

Aug 5, 2014

The solutions have different purposes. I think it's better to summary both of them. The HP SiteScope is a tool to monitor infrastructure components without agents. It monitors availability and some performance metrics of infrastructure elements. The metrics can be visualized by service model, so you can see which components are being affected. dynaTrace monitors the application performance through agents. Applications developed by Java, .NET and PHP and also mobile applications are instrumented by the agents and monitored automatically. The monitoring covers 100% (all) transactions, providing traceability and point the problem. dynaTrace accelerates the troubleshooting, monitors end user experience, increase the collaboration between teams (dev, QA, prod, architectures), monitors business transaction effetivelly and also monitors infrastructure elements. Regards, Monica

Read full answer

it_user142650

Consultant at Tata Consultancy Services

Aug 5, 2014

Hi, SiteScope is an agentless Infrastructure monitoring tool. It has a wide range of monitoring capabilities including Server,DB’s,Middleware,Network and application’s as well. Its very easy to deploy & configure. Dynatrace is more application level monitoring. Its an agent based solution for java & Net applications. Its able to monitor transactions at thread level with deep drill down capabilities. The solutioning will be based on the monitoring requirements, scope, cost & scalability. Thanks, Raj

Read full answer

See all 10 answers

Top Industries

By visitors reading reviews

Educational Organization

35%

Financial Services Firm

17%

Computer Software Company

Manufacturing Company

Financial Services Firm

32%

Manufacturing Company

17%

Computer Software Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Any advice about APM solutions?

The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...

See all answers

What cloud monitoring software did you choose and why?

While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...

See all answers

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What do you like most about Micro Focus Voltage SiteScope?

The most valuable feature of SiteScope is its infrastructure monitoring.

See all answers

What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?

The licensing scheme for Micro Focus tools is reasonable, and more affordable. It's seen as medium or de-receivable.

See all answers

What needs improvement with Micro Focus Voltage SiteScope?

While working with OpenText, I noticed sometimes teams refuse intervention due to compliance issues. Overcoming control restrictions for different applications could be improved.

See all answers

Comparisons

Datadog vs Dynatrace

Compared 12% of the time

Azure Monitor vs Dynatrace

Compared 7% of the time

Splunk Enterprise Security vs Dynatrace

Compared 6% of the time

New Relic vs Dynatrace

Compared 6% of the time

Splunk AppDynamics vs Dynatrace

Compared 6% of the time

More Dynatrace Competitors

Splunk AppDynamics vs OpenText SiteScope

Compared 16% of the time

Grafana vs OpenText SiteScope

Compared 13% of the time

Prometheus vs OpenText SiteScope

Compared 12% of the time

OmniPeek vs OpenText SiteScope

Compared 11% of the time

SCOM vs OpenText SiteScope

Compared 10% of the time

More OpenText SiteScope Competitors

Product Reports

Buyer's Guide

Dynatrace

February 2025

Download Dynatrace product report

Buyer's Guide

OpenText SiteScope

February 2025

Download OpenText SiteScope product report

Also Known As

No data available

Micro Focus SiteScope, HPE SiteScope, SiteScope

Overview

Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.

Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:

Smartscape - visualization mechanism that maps the totality of everything working in your environment and detects any casual dependencies between your applications, processes, websites, services, hosts, cloud infrastructure, and networks.
OneAgent - a technology that analyzes, gathers ,and unifies all business performance metrics throughout every layer of your technology stack.
PurePath Technology - code-level context and timings are captured from the mainframe to the cloud for all end-to-end transactions.

What does Dynatrace offer?

Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:

Cloud Automation: With AI engine Davis®, users can see the exact reason for problems and facilitate quick auto-remediation and intelligent cloud orchestration.
Application Security: With automated application vulnerability management, users can deliver applications faster and more securely.
Infrastructure Monitoring: Convenient broad visibility across your environments is provided with streamlined, automated infrastructure monitoring.
Digital Experience Monitoring (DEM): Optimize your applications, provide better support, and improve user experience with a combination of Real User Monitoring (RUM), Session Replay, and synthetic monitoring throughout your environment.
Applications and Microservices: For complex cloud environments, Dynatrace can automatically provide visibility and root-cause answers. It can also monitor microservices.
Digital Business Analytics: Get AI-powered, real-time answers to analytical business queries with KPIs and metrics that are already flowing through applications.

Reviews from Real Users

Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.

Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."

A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."

Dynatrace

OpenText SiteScope is an agentless monitoring program that tracks the availability and performance of distributed IT infrastructures such as servers, network devices and services, applications and application components, virtualization software, operating systems, and other IT enterprise components.

OpenText SiteScope is an autonomous hybrid IT monitoring system that can monitor more than 100 different types of IT components in real time, thanks to a lightweight and highly customizable remote access architecture.

With OpenText SiteScope, IT teams can get the data they need to keep on top of problems and eliminate bottlenecks before they become major concerns.

OpenText SiteScope can reduce total cost of ownership (TCO) by utilizing agentless technology, which eliminates the need to install and monitor agents on each box. Manual activities can be automated, and teams can save time and effort by using pre-packaged solution templates.

OpenText SiteScope Features

OpenText SiteScope has many valuable key features. Some of the most useful ones include:

Broad functionality built on expertise: OpenText SiteScope's architecture is scalable and supports a broad range of functions, including data collecting, alerting, event management, and reporting. Data is collected via remote access, which eliminates the need for agents to be deployed and maintained on monitored nodes. OpenText SiteScope connects to systems as a remote user via the central server, which supports JMX, SNMP, HTTP, SSH, NetBIOS, and WMI.

Monitors legacy and modern environments: OpenText SiteScope comes with more than 100 built-in monitors that track things like utilization, response time, use, and resource availability.
- Cloud: You can monitor virtual servers and applications on Amazon Web Services (AWS). AWS-hosted applications can provide data to Amazon CloudWatch, which can be used for auto-scaling, reporting, and alerting.
- Virtualization: OpenText SiteScope supports VMware, Microsoft, Citrix, and Oracle/Sun virtualization technologies. Monitor Docker clusters, nodes, containers, and workloads.

Flexibility with configuration: By adding or deleting specific monitors, you can adapt to dynamic changes in data center configuration.

Templates for solutions: The template database is based on best practices for monitoring complex application settings with the least amount of time and effort. The templates include built-in domain experience of specialized monitors, default metrics and thresholds, proactive testing, and best practices for a given application or monitoring component.

Notifications, alerts, and reports: Email, SNMP traps, HTTP post, and database alerts are all supported. Administrators receive alerts based on defined thresholds and schedules.

Flexibility in user management: Using LDAP or an internal management solution, define group-level permissions, construct user roles, and assign security groups depending on role. Extensive WS (Web Service)-based API that automates numerous management situations without the need for the SiteScope UI.

Integrations with SiteScope: OpenText SiteScope not only offers a number of benefits on its own, but it can also be linked with a number of OpenText and third-party solutions, giving teams the ability to properly integrate their IT operations center.

OpenText

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express

Vodafone Ireland, Kuveyt Turk Participation Bank

Buyer's Guide

Dynatrace vs. OpenText SiteScope

January 2025

Free Report: Dynatrace vs. OpenText SiteScope

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