Dynatrace vs OpenText SiteScope comparison

Dynatrace and OpenText are both solutions in the Application Performance Monitoring (APM) and Observability category. Dynatrace is ranked #2 with an average rating of 8.3, while OpenText is ranked #24 with an average rating of 8.0. Dynatrace holds a 12.4% mindshare in APM, compared to OpenText’s 0.6% mindshare. Additionally, 95% of Dynatrace users are willing to recommend the solution, compared to 92% of OpenText users who would recommend it.

Dynatrace

Read 344 Dynatrace reviews

35,807 Views
21,723 Comparison Views

95% willing to recommend

OpenText SiteScope

Read 25 OpenText SiteScope reviews

1,762 Views
861 Comparison Views

92% willing to recommend

Dynatrace

OpenText SiteScope

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

OpenText SiteScope and Dynatrace are robust monitoring solutions. Users express greater satisfaction with the features and extensive functionalities of Dynatrace despite OpenText SiteScope's competitive edge in pricing and support. Dynatrace's capabilities often justify its higher cost.

What features are offered by OpenText SiteScope in comparison to Dynatrace?

Users value OpenText SiteScope for its comprehensive monitoring capabilities and easy configuration. Dynatrace is praised for its advanced AI-driven analytics and real-time monitoring features. OpenText SiteScope is known for its scalable architecture, while Dynatrace excels with enhanced automation and superior data insights.

What areas of improvement can be found in OpenText SiteScope in comparison to Dynatrace?

OpenText SiteScope users suggest better integration capabilities, a more intuitive system, and enhanced cloud support. Dynatrace users indicate that the learning curve is steep and ask for simplified configurations and better out-of-the-box integrations. Both products need improvements, but Dynatrace's complexity is more frequently cited.

How is the ease of deployment and customer service of OpenText SiteScope in comparison to Dynatrace?

OpenText SiteScope users report straightforward deployment and efficient customer service. Dynatrace users find deployment more complex but receive responsive and helpful support. OpenText SiteScope's simpler deployment process gives it an advantage.

What setup costs and ROI can be seen with OpenText SiteScope in comparison to Dynatrace?

OpenText SiteScope users appreciate the lower setup costs and better perceived ROI. Dynatrace users feel that despite higher setup costs, the long-term ROI is justified by its advanced features and capabilities. Dynatrace users find the higher price worthwhile due to its comprehensive functionality.

To learn more, read our detailed Dynatrace vs. OpenText SiteScope Report (Updated: December 2024).

Buyer's Guide

Dynatrace vs. OpenText SiteScope

December 2024

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Categories and Ranking

Dynatrace

Ranking in Application Performance Monitoring (APM) and Observability

2nd

Average Rating

8.8

Reviews Sentiment

7.4

Number of Reviews

344

Ranking in other categories

Log Management (4th), Mobile APM (1st), Container Monitoring (2nd), AIOps (2nd)

OpenText SiteScope

Ranking in Application Performance Monitoring (APM) and Observability

24th

Average Rating

7.6

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Dynatrace is 12.4%, down from 14.4% compared to the previous year. The mindshare of OpenText SiteScope is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Q&A Highlights

it_user144834

Works

Dec 02, 2015

Differences between SiteScope and dynaTrace?

SiteScope is more of an ITOM tool, in my opinion. Comparing to a true APM tool, SiteScope is lacking on several fronts. Comparing to Dynatrace APM, it doesn't even come close to matching on most fronts.

See all answers

Featured Reviews

Sathis-Kumar

Senior Manager at Bank of America

The single-agent format is easy to use and accurately captures issues

We are currently migrating from AppDynamics to the solution. AppDynamics is moving toward a fast model and has a few issues with vendor support. It also requires multiple agents for each function. For example, a Java-related APM requires the installation of another agent. The solution is a bit higher priced than AppDynamics but is more user friendly and only requires one agent, so our application teams prefer it.

Read full review

Christopher M Cook

Senior Service Analyst at Exelon

Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited

In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Technical support has always been quick to respond."

"The linking is very good in Dynatrace. What happens in other monitoring tools is the linking is not proper. In those solutions, a person has to manually link many of the layers and what is happening in them, while in Dynatrace you get that from the very first visit. For example, if a person is visiting your website, from there it will traverse you to the end. If the application is a Java application, it will traverse you there, to the Method level. So that linking and traversing is better in Dynatrace."

"The Dynatrace support team that we have is great and the staff that we have had onsite has been consistently good."

"The initial setup was straightforward. The documentation and the university helped on Dynatrace."

"We can know exactly what happened in what time with PurePath."

"Quick Fault Domain Isolations: When people are having a problem, understanding where to look."

"Helps us to see the troubleshooting points or what is hiccuping. This is where we go. We reboot, fix it, or do whatever it takes for it to be taken care of."

"We started monitoring our VMware hypervisors and that gave us valuable system specific metrics into our virtual environments."

More Dynatrace pros

"It's integrated with different monitoring tools, such as AppDynamics."

"The URL monitoring is excellent."

"Has a simple setup. It can be up and running within hours."

"The system is really powerful; instead of executing jobs multiple times, I can configure it once, schedule, and apply it on multiple servers in sequence."

"Simplest tool for monitoring servers, web content, databases and other hardware. Its dashboard is really good."

"It's a very flexible product so you can run a script out of it, even straight out of the box."

"The Monitor Templates functionality allowed us to spin up monitoring with .csv files pretty easily."

"Simple deployment: The deployment uses protocols such as NetBios, SSH, WMI, SNMP, which means that any device with any of these protocols will be monitored."

More OpenText SiteScope pros

Cons

"Regarding features, it would be good if there would be some features regarding app security."

"Needs a clearer view for Smartscape."

"The web interface, in some cases, is a little ambiguous to use."

"We'd like it to be more user-friendly, which, in our case, might be a big ask as we have a fairly complex environment."

"I think at times AppMon has given some folks some headaches from a configuration standpoint, and a maintenance standpoint, but aside from that I don't think they've really had many headaches with it."

"We're not quite there yet, but the thing I would like to see is to really have that view of how issues relate to the business. Often enough, the tools that IT have for IT stop at the IT level. They cannot go into the business level part. They can't understand, because they don't have the information that the business needs to provide them with - for example how much an hour of downtime costs the business. For us, in IT, it's an hour of downtime, but it equates to money and equates to hours lost and equates to a lot of things, and often enough we don't have that information. This is where I would like to see us going."

"With Linux or Windows, it automatically takes care of everything, so there's no need for you to do any manual config changes. But when it comes to AIX - because I implemented it two weeks back - you have to go back to kind of an AppMon approach, where you instrument agents for .NET applications. So if Dynatrace could make those changes and make it automated, that would be one of the biggest action items."

"A role-based view and a Python monitoring tool would make a simple user interface more usable."

More Dynatrace cons

"In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution."

"The graphs and dashboard in the solution are areas that need improvement."

"Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS."

"It should improve its integrations with various tools, especially service management tools."

"It could be more reliable using a database repository instead of a log repository."

"While working with OpenText, I noticed sometimes teams refuse intervention due to compliance issues."

"Micro Focus Voltage SiteScope could improve by adding more features, such as cloud, APM, and DevOps monitoring."

"Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test."

More OpenText SiteScope cons

Pricing and Cost Advice

"Dynatrace is an expensive solution."

"The price could be improved."

"Licensing is very interesting, as you pay only for what is being monitored. A lot of things are given away for no additional cost. If you have a great IT consolidation, it will be pretty cheap. If you have a lot of servers, it will be heavier."

"The limitations I see are more to do - and maybe it's because of the nature of the job I have - but they have to do with pricing. It's a little bit pricey. It's a very good tool. It's worth the price, to a certain degree. But it's hard to justify when it's that costly."

"Dynatrace is usually paid on a yearly basis."

"The cost is somewhat high."

"There is a license issue where if we increase the memory we have to up the licenses. I was unaware of that going in. I thought it was scalable without all the paperwork behind the scenes. "

"Do a PoC and see if you like it."

More Dynatrace pricing and cost advice

"The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."

"I rate the solution's pricing a six out of ten on a scale where one is cheap and ten is expensive."

"You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles."

"SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."

"It is expensive. I don't like its licensing. I don't like anything where you have to license it by individual licenses. I'm not a fan of that, but that's just me."

"When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."

"Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."

"The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."

More OpenText SiteScope pricing and cost advice

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Answers from the Community

it_user144834

Works

Dec 2, 2015

Differences between SiteScope and dynaTrace?

2 out of 10 answers

it_user144621

Consultant at Compuware

Aug 5, 2014

The solutions have different purposes. I think it's better to summary both of them. The HP SiteScope is a tool to monitor infrastructure components without agents. It monitors availability and some performance metrics of infrastructure elements. The metrics can be visualized by service model, so you can see which components are being affected. dynaTrace monitors the application performance through agents. Applications developed by Java, .NET and PHP and also mobile applications are instrumented by the agents and monitored automatically. The monitoring covers 100% (all) transactions, providing traceability and point the problem. dynaTrace accelerates the troubleshooting, monitors end user experience, increase the collaboration between teams (dev, QA, prod, architectures), monitors business transaction effetivelly and also monitors infrastructure elements. Regards, Monica

Read full answer

it_user142650

Consultant at Tata Consultancy Services

Aug 5, 2014

Hi, SiteScope is an agentless Infrastructure monitoring tool. It has a wide range of monitoring capabilities including Server,DB’s,Middleware,Network and application’s as well. Its very easy to deploy & configure. Dynatrace is more application level monitoring. Its an agent based solution for java & Net applications. Its able to monitor transactions at thread level with deep drill down capabilities. The solutioning will be based on the monitoring requirements, scope, cost & scalability. Thanks, Raj

Read full answer

See all 10 answers

Top Industries

By visitors reading reviews

Educational Organization

34%

Financial Services Firm

17%

Computer Software Company

Manufacturing Company

Financial Services Firm

32%

Manufacturing Company

17%

Computer Software Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Any advice about APM solutions?

The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...

See all answers

What cloud monitoring software did you choose and why?

While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...

See all answers

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What do you like most about Micro Focus Voltage SiteScope?

The most valuable feature of SiteScope is its infrastructure monitoring.

See all answers

What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?

The licensing scheme for Micro Focus tools is reasonable, and more affordable. It's seen as medium or de-receivable.

See all answers

What needs improvement with Micro Focus Voltage SiteScope?

While working with OpenText, I noticed sometimes teams refuse intervention due to compliance issues. Overcoming control restrictions for different applications could be improved.

See all answers

Comparisons

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Compared 13% of the time

Azure Monitor vs Dynatrace

Compared 8% of the time

New Relic vs Dynatrace

Compared 7% of the time

AppDynamics vs Dynatrace

Compared 7% of the time

Splunk Enterprise Security vs Dynatrace

Compared 6% of the time

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AppDynamics vs OpenText SiteScope

Compared 14% of the time

Grafana vs OpenText SiteScope

Compared 12% of the time

SCOM vs OpenText SiteScope

Compared 11% of the time

Prometheus vs OpenText SiteScope

Compared 10% of the time

OmniPeek vs OpenText SiteScope

Compared 9% of the time

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Product Reports

Buyer's Guide

Dynatrace

December 2024

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Buyer's Guide

OpenText SiteScope

December 2024

Download OpenText SiteScope product report

Also Known As

No data available

Micro Focus SiteScope, HPE SiteScope, SiteScope

Learn More

Dynatrace

OpenText

Overview

Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.

Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:

Smartscape - visualization mechanism that maps the totality of everything working in your environment and detects any casual dependencies between your applications, processes, websites, services, hosts, cloud infrastructure, and networks.
OneAgent - a technology that analyzes, gathers ,and unifies all business performance metrics throughout every layer of your technology stack.
PurePath Technology - code-level context and timings are captured from the mainframe to the cloud for all end-to-end transactions.

What does Dynatrace offer?

Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:

Cloud Automation: With AI engine Davis®, users can see the exact reason for problems and facilitate quick auto-remediation and intelligent cloud orchestration.
Application Security: With automated application vulnerability management, users can deliver applications faster and more securely.
Infrastructure Monitoring: Convenient broad visibility across your environments is provided with streamlined, automated infrastructure monitoring.
Digital Experience Monitoring (DEM): Optimize your applications, provide better support, and improve user experience with a combination of Real User Monitoring (RUM), Session Replay, and synthetic monitoring throughout your environment.
Applications and Microservices: For complex cloud environments, Dynatrace can automatically provide visibility and root-cause answers. It can also monitor microservices.
Digital Business Analytics: Get AI-powered, real-time answers to analytical business queries with KPIs and metrics that are already flowing through applications.

Reviews from Real Users

Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.

Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."

A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."

OpenText SiteScope is an agentless monitoring program that tracks the availability and performance of distributed IT infrastructures such as servers, network devices and services, applications and application components, virtualization software, operating systems, and other IT enterprise components.

OpenText SiteScope is an autonomous hybrid IT monitoring system that can monitor more than 100 different types of IT components in real time, thanks to a lightweight and highly customizable remote access architecture.

With OpenText SiteScope, IT teams can get the data they need to keep on top of problems and eliminate bottlenecks before they become major concerns.

OpenText SiteScope can reduce total cost of ownership (TCO) by utilizing agentless technology, which eliminates the need to install and monitor agents on each box. Manual activities can be automated, and teams can save time and effort by using pre-packaged solution templates.

OpenText SiteScope Features

OpenText SiteScope has many valuable key features. Some of the most useful ones include:

Broad functionality built on expertise: OpenText SiteScope's architecture is scalable and supports a broad range of functions, including data collecting, alerting, event management, and reporting. Data is collected via remote access, which eliminates the need for agents to be deployed and maintained on monitored nodes. OpenText SiteScope connects to systems as a remote user via the central server, which supports JMX, SNMP, HTTP, SSH, NetBIOS, and WMI.

Monitors legacy and modern environments: OpenText SiteScope comes with more than 100 built-in monitors that track things like utilization, response time, use, and resource availability.
- Cloud: You can monitor virtual servers and applications on Amazon Web Services (AWS). AWS-hosted applications can provide data to Amazon CloudWatch, which can be used for auto-scaling, reporting, and alerting.
- Virtualization: OpenText SiteScope supports VMware, Microsoft, Citrix, and Oracle/Sun virtualization technologies. Monitor Docker clusters, nodes, containers, and workloads.

Flexibility with configuration: By adding or deleting specific monitors, you can adapt to dynamic changes in data center configuration.

Templates for solutions: The template database is based on best practices for monitoring complex application settings with the least amount of time and effort. The templates include built-in domain experience of specialized monitors, default metrics and thresholds, proactive testing, and best practices for a given application or monitoring component.

Notifications, alerts, and reports: Email, SNMP traps, HTTP post, and database alerts are all supported. Administrators receive alerts based on defined thresholds and schedules.

Flexibility in user management: Using LDAP or an internal management solution, define group-level permissions, construct user roles, and assign security groups depending on role. Extensive WS (Web Service)-based API that automates numerous management situations without the need for the SiteScope UI.

Integrations with SiteScope: OpenText SiteScope not only offers a number of benefits on its own, but it can also be linked with a number of OpenText and third-party solutions, giving teams the ability to properly integrate their IT operations center.

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express

Vodafone Ireland, Kuveyt Turk Participation Bank

Buyer's Guide

Dynatrace vs. OpenText SiteScope

December 2024

Free Report: Dynatrace vs. OpenText SiteScope

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