Dynatrace vs OpenText SiteScope comparison

Dynatrace and OpenText are both solutions in the Application Performance Monitoring (APM) and Observability category. Dynatrace is ranked #2 with an average rating of 8.8, while OpenText is ranked #21 with an average rating of 8.0. Dynatrace holds a 10.8% mindshare in APM, compared to OpenText’s 0.5% mindshare. Additionally, 95% of Dynatrace users are willing to recommend the solution, compared to 92% of OpenText users who would recommend it.

Dynatrace

Read 345 Dynatrace reviews

30,686 Views
19,455 Comparison Views

95% willing to recommend

OpenText SiteScope

Read 25 OpenText SiteScope reviews

1,554 Views
757 Comparison Views

92% willing to recommend

Dynatrace

OpenText SiteScope

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

OpenText SiteScope and Dynatrace are robust monitoring solutions. Users express greater satisfaction with the features and extensive functionalities of Dynatrace despite OpenText SiteScope's competitive edge in pricing and support. Dynatrace's capabilities often justify its higher cost.

What features are offered by OpenText SiteScope in comparison to Dynatrace?

Users value OpenText SiteScope for its comprehensive monitoring capabilities and easy configuration. Dynatrace is praised for its advanced AI-driven analytics and real-time monitoring features. OpenText SiteScope is known for its scalable architecture, while Dynatrace excels with enhanced automation and superior data insights.

What areas of improvement can be found in OpenText SiteScope in comparison to Dynatrace?

OpenText SiteScope users suggest better integration capabilities, a more intuitive system, and enhanced cloud support. Dynatrace users indicate that the learning curve is steep and ask for simplified configurations and better out-of-the-box integrations. Both products need improvements, but Dynatrace's complexity is more frequently cited.

How is the ease of deployment and customer service of OpenText SiteScope in comparison to Dynatrace?

OpenText SiteScope users report straightforward deployment and efficient customer service. Dynatrace users find deployment more complex but receive responsive and helpful support. OpenText SiteScope's simpler deployment process gives it an advantage.

What setup costs and ROI can be seen with OpenText SiteScope in comparison to Dynatrace?

OpenText SiteScope users appreciate the lower setup costs and better perceived ROI. Dynatrace users feel that despite higher setup costs, the long-term ROI is justified by its advanced features and capabilities. Dynatrace users find the higher price worthwhile due to its comprehensive functionality.

To learn more, read our detailed Dynatrace vs. OpenText SiteScope Report (Updated: April 2025).

Buyer's Guide

Dynatrace vs. OpenText SiteScope

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dynatrace

Ranking in Application Performance Monitoring (APM) and Observability

2nd

Average Rating

8.8

Reviews Sentiment

7.4

Number of Reviews

345

Ranking in other categories

Log Management (5th), Mobile APM (1st), Container Monitoring (2nd), AIOps (2nd)

OpenText SiteScope

Ranking in Application Performance Monitoring (APM) and Observability

21st

Average Rating

7.6

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Dynatrace is 10.8%, down from 13.8% compared to the previous year. The mindshare of OpenText SiteScope is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Q&A Highlights

it_user144834

Works

Dec 02, 2015

Differences between SiteScope and dynaTrace?

SiteScope is more of an ITOM tool, in my opinion. Comparing to a true APM tool, SiteScope is lacking on several fronts. Comparing to Dynatrace APM, it doesn't even come close to matching on most fronts.

See all answers

Featured Reviews

Anand_Kumar

Enterprise Architect at DXC Technology

Provides a comprehensive view by integrating with other monitoring systems

There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.

Read full review

Ahmed Salman

Performance & Monitoring Supervisor at Saudi Telecom Company

Instead of executing jobs multiple times, I can configure it once, schedule, and apply it on multiple servers in sequence

The system is really powerful; instead of executing jobs multiple times, I can configure it once, schedule, and apply it on multiple servers in sequence. It allows me to create scripts and automate several processes, making tasks simpler and more efficient. By using templates for systems or databases, I can monitor various needs easily, which saves time and increases productivity.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"PurePaths help us drill down to the root cause of problems and escape the war room."

"It helps DevOps find all its problems easily and analyzes performance problems."

"Since Appmon has been leveraged, we are now down to just hours (sometimes minutes) in resolution times."

"It is a very good APM tool. There is a lot of thorough scanning of services and applications. It has got great monitoring features."

"The real-time monitoring, which we are getting, is amazing."

"Finally, we have 100% visibility on website performance, including third-party sources."

"The most valuable features for us include problem detection, root cause identification, Smartscape, and integration with cloud infrastructure like AWS, Azure, GCP, etc."

"It highlights areas that we could be doing better and increases our performance metrics by showing the biggest pain points."

More Dynatrace pros

"The system is really powerful; instead of executing jobs multiple times, I can configure it once, schedule, and apply it on multiple servers in sequence."

"The tool has capabilities other than managing web-based applications, like URL Monitor and EPI Script. It is also easy to use the tool."

"The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."

"There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."

"The URL monitoring is excellent."

"Infrastructure monitoring is the most valuable feature."

"VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor."

"For the system environment, SiteScope can be useful."

More OpenText SiteScope pros

Cons

"This solution could be improved with better compatibility with legacy applications."

"I haven't had a chance to go through all of it, but I would like to see the ability, from an administrative standpoint, for it to collect statistics. I want to be able to see the servers that the agents are installed on. I want it to be able to start doing collections for me by platform: How many Linux servers do I have? How many Windows servers do I have? Statistically give me the information of how things are performing, but I want that in a dashboard, where I can look at a dashboard and I can look at a section. So the ability for me to drill down will make it easier for me."

"The con of Dynatrace is that, at times, because it has so much information, it becomes difficult to see the root cause of your problem, and then you have to dig around to find the root cause."

"I believe that something related to IoT devices should be improved."

"One of the new features is "impacted users." I would like to see a rate of impacted users. For example, how long has the problem been going on: 100 users in five minutes. Does that mean that in 3 hours if we don't get this solved, we're impacting x number of people? Understanding the rate at which the problem is impacting people would be a cool feature."

"They've leveraged those security gateways and renamed them ActiveGates, and now there are different web plugins we can run on it... Sometimes the development of those seems to be running very fast and it's not complete. They don't yet function quite as easily as the OneAgents do. But I have hopes that that's going to get better. We have tried the MQ, the Citrix, and the Oracle ActiveGate plugins. They could be sharper. It's the right direction to go. It just seems like it could be smoother."

"Two things that can be improved are the licensing and the Business dashboard."

"Bring the interface to the same level as OneAgent."

More Dynatrace cons

"You can use OpenText SiteScope for small or middle environments. But if you want to monitor a large environment, it is not scalable. If you can monitor a large environment with OpenText SiteScope, it can be a valuable product."

"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."

"It should improve its integrations with various tools, especially service management tools."

"Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test."

"They need to offer better technical support, which, right now, is not helpful or responsive."

"We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location."

"More out of the box Cloud integration and capabilities."

"While working with OpenText, I noticed sometimes teams refuse intervention due to compliance issues."

More OpenText SiteScope cons

Pricing and Cost Advice

"Pricing can be high, especially for Portuguese standards. But as one says, you get what you pay for."

"The solution is not cheap."

"We asked for a three-year license, and the price was quite good."

"Just go with Dynatrace. Just start with Dynatrace. Do not go into AppMon. Start with Dynatrace, because AppMon is going to give you so much extra stuff that 99% of your user base will not need it, including yourself."

"Decodes on less used/popular protocols are available, but they should be included. Additional investment should not be required."

"There is a license cost, which is obviously more expensive than an open-source solution, but for the return on investment from what you get from it, it's a great investment. Of course, it could always be cheaper."

"There is a license issue where if we increase the memory we have to up the licenses. I was unaware of that going in. I thought it was scalable without all the paperwork behind the scenes. "

"Product pricing can seem a little over complex, however this is minor and does not detract from the benefits of the solution."

More Dynatrace pricing and cost advice

"It is expensive. I don't like its licensing. I don't like anything where you have to license it by individual licenses. I'm not a fan of that, but that's just me."

"The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."

"I rate the solution's pricing a six out of ten on a scale where one is cheap and ten is expensive."

"You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles."

"The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."

"When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."

"SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."

"Licensing is a little steep."

More OpenText SiteScope pricing and cost advice

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Answers from the Community

it_user144834

Works

Dec 2, 2015

Differences between SiteScope and dynaTrace?

2 out of 10 answers

it_user144621

Consultant at Compuware

Aug 5, 2014

The solutions have different purposes. I think it's better to summary both of them. The HP SiteScope is a tool to monitor infrastructure components without agents. It monitors availability and some performance metrics of infrastructure elements. The metrics can be visualized by service model, so you can see which components are being affected. dynaTrace monitors the application performance through agents. Applications developed by Java, .NET and PHP and also mobile applications are instrumented by the agents and monitored automatically. The monitoring covers 100% (all) transactions, providing traceability and point the problem. dynaTrace accelerates the troubleshooting, monitors end user experience, increase the collaboration between teams (dev, QA, prod, architectures), monitors business transaction effetivelly and also monitors infrastructure elements. Regards, Monica

Read full answer

it_user142650

Consultant at Tata Consultancy Services

Aug 5, 2014

Hi, SiteScope is an agentless Infrastructure monitoring tool. It has a wide range of monitoring capabilities including Server,DB’s,Middleware,Network and application’s as well. Its very easy to deploy & configure. Dynatrace is more application level monitoring. Its an agent based solution for java & Net applications. Its able to monitor transactions at thread level with deep drill down capabilities. The solutioning will be based on the monitoring requirements, scope, cost & scalability. Thanks, Raj

Read full answer

See all 10 answers

Top Industries

By visitors reading reviews

Educational Organization

36%

Financial Services Firm

17%

Computer Software Company

Manufacturing Company

Financial Services Firm

34%

Manufacturing Company

18%

Computer Software Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Any advice about APM solutions?

The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...

See all answers

What cloud monitoring software did you choose and why?

While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...

See all answers

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What do you like most about Micro Focus Voltage SiteScope?

The most valuable feature of SiteScope is its infrastructure monitoring.

See all answers

What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?

The licensing scheme for Micro Focus tools is reasonable, and more affordable. It's seen as medium or de-receivable.

See all answers

What needs improvement with Micro Focus Voltage SiteScope?

While working with OpenText, I noticed sometimes teams refuse intervention due to compliance issues. Overcoming control restrictions for different applications could be improved.

See all answers

Comparisons

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Compared 6% of the time

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Splunk AppDynamics vs Dynatrace

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Grafana vs OpenText SiteScope

Compared 14% of the time

Splunk AppDynamics vs OpenText SiteScope

Compared 12% of the time

Prometheus Group vs OpenText SiteScope

Compared 11% of the time

OmniPeek vs OpenText SiteScope

Compared 11% of the time

OpenText Real User Monitoring vs OpenText SiteScope

Compared 10% of the time

More OpenText SiteScope Competitors

Product Reports

Buyer's Guide

Dynatrace

April 2025

Download Dynatrace product report

Buyer's Guide

OpenText SiteScope

March 2025

Download OpenText SiteScope product report

Also Known As

No data available

Micro Focus SiteScope, HPE SiteScope, SiteScope

Overview

Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.

Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:

Smartscape - visualization mechanism that maps the totality of everything working in your environment and detects any casual dependencies between your applications, processes, websites, services, hosts, cloud infrastructure, and networks.
OneAgent - a technology that analyzes, gathers ,and unifies all business performance metrics throughout every layer of your technology stack.
PurePath Technology - code-level context and timings are captured from the mainframe to the cloud for all end-to-end transactions.

What does Dynatrace offer?

Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:

Cloud Automation: With AI engine Davis®, users can see the exact reason for problems and facilitate quick auto-remediation and intelligent cloud orchestration.
Application Security: With automated application vulnerability management, users can deliver applications faster and more securely.
Infrastructure Monitoring: Convenient broad visibility across your environments is provided with streamlined, automated infrastructure monitoring.
Digital Experience Monitoring (DEM): Optimize your applications, provide better support, and improve user experience with a combination of Real User Monitoring (RUM), Session Replay, and synthetic monitoring throughout your environment.
Applications and Microservices: For complex cloud environments, Dynatrace can automatically provide visibility and root-cause answers. It can also monitor microservices.
Digital Business Analytics: Get AI-powered, real-time answers to analytical business queries with KPIs and metrics that are already flowing through applications.

Reviews from Real Users

Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.

Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."

A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."

Dynatrace

OpenText SiteScope is an agentless monitoring program that tracks the availability and performance of distributed IT infrastructures such as servers, network devices and services, applications and application components, virtualization software, operating systems, and other IT enterprise components.

OpenText SiteScope is an autonomous hybrid IT monitoring system that can monitor more than 100 different types of IT components in real time, thanks to a lightweight and highly customizable remote access architecture.

With OpenText SiteScope, IT teams can get the data they need to keep on top of problems and eliminate bottlenecks before they become major concerns.

OpenText SiteScope can reduce total cost of ownership (TCO) by utilizing agentless technology, which eliminates the need to install and monitor agents on each box. Manual activities can be automated, and teams can save time and effort by using pre-packaged solution templates.

OpenText SiteScope Features

OpenText SiteScope has many valuable key features. Some of the most useful ones include:

Broad functionality built on expertise: OpenText SiteScope's architecture is scalable and supports a broad range of functions, including data collecting, alerting, event management, and reporting. Data is collected via remote access, which eliminates the need for agents to be deployed and maintained on monitored nodes. OpenText SiteScope connects to systems as a remote user via the central server, which supports JMX, SNMP, HTTP, SSH, NetBIOS, and WMI.

Monitors legacy and modern environments: OpenText SiteScope comes with more than 100 built-in monitors that track things like utilization, response time, use, and resource availability.
- Cloud: You can monitor virtual servers and applications on Amazon Web Services (AWS). AWS-hosted applications can provide data to Amazon CloudWatch, which can be used for auto-scaling, reporting, and alerting.
- Virtualization: OpenText SiteScope supports VMware, Microsoft, Citrix, and Oracle/Sun virtualization technologies. Monitor Docker clusters, nodes, containers, and workloads.

Flexibility with configuration: By adding or deleting specific monitors, you can adapt to dynamic changes in data center configuration.

Templates for solutions: The template database is based on best practices for monitoring complex application settings with the least amount of time and effort. The templates include built-in domain experience of specialized monitors, default metrics and thresholds, proactive testing, and best practices for a given application or monitoring component.

Notifications, alerts, and reports: Email, SNMP traps, HTTP post, and database alerts are all supported. Administrators receive alerts based on defined thresholds and schedules.

Flexibility in user management: Using LDAP or an internal management solution, define group-level permissions, construct user roles, and assign security groups depending on role. Extensive WS (Web Service)-based API that automates numerous management situations without the need for the SiteScope UI.

Integrations with SiteScope: OpenText SiteScope not only offers a number of benefits on its own, but it can also be linked with a number of OpenText and third-party solutions, giving teams the ability to properly integrate their IT operations center.

OpenText

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express

Vodafone Ireland, Kuveyt Turk Participation Bank

Buyer's Guide

Dynatrace vs. OpenText SiteScope

April 2025

Free Report: Dynatrace vs. OpenText SiteScope

Find out what your peers are saying about Dynatrace vs. OpenText SiteScope and other solutions. Updated: April 2025.

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