OpenText SiteScope vs Prometheus Group comparison

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OpenText SiteScope

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Executive SummaryUpdated on Mar 3, 2025

OpenText SiteScope and Prometheus Group are competing in IT infrastructure monitoring and asset management. SiteScope has an advantage with its advanced monitoring capabilities, while Prometheus Group stands out for its asset management features.

Features: OpenText SiteScope provides real-time metrics and alerting, making it suitable for large-scale environments. Features like agentless monitoring, web-based UI, and multiple out-of-the-box monitors enhance its flexibility and monitoring efficacy. On the other hand, Prometheus Group offers comprehensive asset management tools with a focus on maintenance operations and asset lifecycle visibility.

Room for Improvement: OpenText SiteScope could improve in API functionalities and integration with other tools. Additionally, enhancing its dashboard customization options and reducing complexity in setup could be beneficial. Prometheus Group might benefit from expanding its integration options and improving the user friendliness of its UI. Further refinement in deployment processes and enhanced reporting capabilities would also optimize their offerings.

Ease of Deployment and Customer Service: OpenText SiteScope is adaptable to various IT environments with effective customer support. Its deployment using protocols like SSH, NetBios, and WMI ensures flexibility. Prometheus Group offers a straightforward deployment process, focusing on streamlining asset management with supportive customer service tailored to asset lifecycle needs.

Pricing and ROI: OpenText SiteScope might have higher initial setup costs but offers significant ROI through its comprehensive monitoring. Its ability to cover multiple technologies, including virtualization without additional modules, underlines long-term value. Prometheus Group provides a cost-effective setup emphasizing asset management efficiency, making it appealing for businesses looking to enhance productivity with a focus on asset efficiency.

To learn more, read our detailed OpenText SiteScope vs. Prometheus Group Report (Updated: April 2025).

OpenText SiteScope vs. Prometheus Group

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText SiteScope

Ranking in Application Performance Monitoring (APM) and Observability

21st

Average Rating

7.6

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Prometheus Group

Ranking in Application Performance Monitoring (APM) and Observability

9th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText SiteScope is 0.5%, up from 0.4% compared to the previous year. The mindshare of Prometheus Group is 3.4%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Ahmed Salman

Performance & Monitoring Supervisor at Saudi Telecom Company

Instead of executing jobs multiple times, I can configure it once, schedule, and apply it on multiple servers in sequence

The system is really powerful; instead of executing jobs multiple times, I can configure it once, schedule, and apply it on multiple servers in sequence. It allows me to create scripts and automate several processes, making tasks simpler and more efficient. By using templates for systems or databases, I can monitor various needs easily, which saves time and increases productivity.

Read full review

MuhammadAzhar Khan

Senior DevOps Engineer at Alibaba Group

Free to use and provides valuable monitoring capabilities

Prometheus is a scalable and flexible tool that I can deploy on any cloud platform. It is free to use and provides valuable monitoring capabilities. It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus. The ability to deploy on any cloud platform or environment, including Kubernetes, is a major advantage.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's a very flexible product so you can run a script out of it, even straight out of the box."

"The most valuable feature of SiteScope is its infrastructure monitoring."

"The stability of the Micro Focus Voltage SiteScope is good."

"Instead of executing jobs multiple times, I can configure it once, schedule, and apply it on multiple servers in sequence. It allows me to create scripts and automate several processes, making tasks simpler and more efficient."

"The product's ability to monitor systems and applications and send alerts and create support tickets are the most valuable features of the product."

"It's easy to template standard monitoring configurations, and automate monitoring configuration."

"The system is really powerful; instead of executing jobs multiple times, I can configure it once, schedule, and apply it on multiple servers in sequence."

"Infrastructure monitoring is the most valuable feature."

More OpenText SiteScope pros

"The resilience of the solution's metric collection is very nice."

"The solution is useful to collect huge metrics."

"It lets me proactively identify and resolve system issues. This, in terms of, most of the time, really reduces downtime. Because when there are notifications on time when we engage it quickly on time, our downtime is highly reduced. So basically, Prometheus is for monitoring and alerting."

"The product is easy to maintain."

"The most valuable features of the solution are metrics scraping capabilities and the open source community and support."

"It is highly valuable as it serves as the foundation for our infrastructure monitoring tools."

"The best thing about Prometheus is its integration."

"The feature I found most valuable is the number of integrations. It is the industry standard for metrics."

More Prometheus Group pros

Cons

"Micro Focus Voltage SiteScope could improve by adding more features, such as cloud, APM, and DevOps monitoring."

"It should improve its integrations with various tools, especially service management tools."

"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."

"I would be very interested in having transaction traceability included in the product, to give us a better view of what is really going wrong in a particular method and action."

"We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location."

"More out of the box Cloud integration and capabilities."

"In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution."

"The graphs and dashboard in the solution are areas that need improvement."

More OpenText SiteScope cons

"Lacks the ability to clusterize."

"There is a tool called Prometheus Exporter that doesn't work well."

"The simplicity of the query language could be improved. The current query language is not easy to work with."

"One potential area for improvement would be fixing the occasional glitches and bugs."

"There isn’t much clarity regarding the issues that happen at the server end. It is a push model and from the client’s point of view, it needs to look better and solve remote issues."

"The DSL could be improved."

"Its stability could be even better."

"If you are not quite technical, it can be pretty hard to understand the way it works and how to query data in Prometheus."

More Prometheus Group cons

Pricing and Cost Advice

"SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."

"Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."

"The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."

"Licensing is a little steep."

"You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles."

"When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."

"It is expensive. I don't like its licensing. I don't like anything where you have to license it by individual licenses. I'm not a fan of that, but that's just me."

"The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."

More OpenText SiteScope pricing and cost advice

"My company uses the open-source version of the product."

"It is an open-source tool."

"Prometheus is available as an open-source product."

"Prometheus is an open-source tool."

"Prometheus is an open-source solution."

"The product is free."

"Prometheus is an open-source solution."

"The solution is open source."

More Prometheus Group pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

34%

Manufacturing Company

18%

Computer Software Company

Government

Financial Services Firm

25%

Computer Software Company

15%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Micro Focus Voltage SiteScope?

The most valuable feature of SiteScope is its infrastructure monitoring.

What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?

The licensing scheme for Micro Focus tools is reasonable, and more affordable. It's seen as medium or de-receivable.

What needs improvement with Micro Focus Voltage SiteScope?

While working with OpenText, I noticed sometimes teams refuse intervention due to compliance issues. Overcoming control restrictions for different applications could be improved.

What do you like most about Prometheus?

The most valuable feature of Prometheus is its ability to collect metrics.

What is your experience regarding pricing and costs for Prometheus?

Prometheus is cost-effective for me as it is free. Using cloud-native alternatives like Amazon Prometheus would incur charges.

What is your primary use case for Prometheus?

I use Prometheus for monitoring purposes in IT infrastructure. It is particularly useful for environments using Kubernetes, as it monitors ports, containers, instances, and applications effectively.

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Product Reports

Download OpenText SiteScope product report

OpenText SiteScope

March 2025

Download Prometheus Group product report

April 2025

Also Known As

Micro Focus SiteScope, HPE SiteScope, SiteScope

No data available

Overview

OpenText SiteScope is an agentless monitoring program that tracks the availability and performance of distributed IT infrastructures such as servers, network devices and services, applications and application components, virtualization software, operating systems, and other IT enterprise components.

OpenText SiteScope is an autonomous hybrid IT monitoring system that can monitor more than 100 different types of IT components in real time, thanks to a lightweight and highly customizable remote access architecture.

With OpenText SiteScope, IT teams can get the data they need to keep on top of problems and eliminate bottlenecks before they become major concerns.

OpenText SiteScope can reduce total cost of ownership (TCO) by utilizing agentless technology, which eliminates the need to install and monitor agents on each box. Manual activities can be automated, and teams can save time and effort by using pre-packaged solution templates.

OpenText SiteScope Features

OpenText SiteScope has many valuable key features. Some of the most useful ones include:

Broad functionality built on expertise: OpenText SiteScope's architecture is scalable and supports a broad range of functions, including data collecting, alerting, event management, and reporting. Data is collected via remote access, which eliminates the need for agents to be deployed and maintained on monitored nodes. OpenText SiteScope connects to systems as a remote user via the central server, which supports JMX, SNMP, HTTP, SSH, NetBIOS, and WMI.

Monitors legacy and modern environments: OpenText SiteScope comes with more than 100 built-in monitors that track things like utilization, response time, use, and resource availability.
- Cloud: You can monitor virtual servers and applications on Amazon Web Services (AWS). AWS-hosted applications can provide data to Amazon CloudWatch, which can be used for auto-scaling, reporting, and alerting.
- Virtualization: OpenText SiteScope supports VMware, Microsoft, Citrix, and Oracle/Sun virtualization technologies. Monitor Docker clusters, nodes, containers, and workloads.

Flexibility with configuration: By adding or deleting specific monitors, you can adapt to dynamic changes in data center configuration.

Templates for solutions: The template database is based on best practices for monitoring complex application settings with the least amount of time and effort. The templates include built-in domain experience of specialized monitors, default metrics and thresholds, proactive testing, and best practices for a given application or monitoring component.

Notifications, alerts, and reports: Email, SNMP traps, HTTP post, and database alerts are all supported. Administrators receive alerts based on defined thresholds and schedules.

Flexibility in user management: Using LDAP or an internal management solution, define group-level permissions, construct user roles, and assign security groups depending on role. Extensive WS (Web Service)-based API that automates numerous management situations without the need for the SiteScope UI.

Integrations with SiteScope: OpenText SiteScope not only offers a number of benefits on its own, but it can also be linked with a number of OpenText and third-party solutions, giving teams the ability to properly integrate their IT operations center.

OpenText

Prometheus Group specializes in robust monitoring and observability, offering comprehensive data collection, analysis, and visualization across cloud and on-premise environments. Its integration with tools like Python, Java, and Kubernetes enables users to track metrics efficiently.

Prometheus Group provides an open-source, customizable platform focused on flexibility and reliability. Its integration with Grafana enhances data visualization while supporting complex infrastructures for improved productivity. Users rely on its scalable architecture for effective monitoring and observability, aiding performance analytics and alerting. Despite its strengths, challenges with its query language and interface usability persist, along with a need for simpler setup. Enhancing documentation and reporting capabilities remains essential for broader adoption, especially among less technical users.

What are the standout features of Prometheus Group?

Integration with Python, Java, and Kubernetes: Provides seamless metric collection and analysis.
Log Comparison Dashboard: Enables efficient comparison for better insights.
Flexible Exporters: Gathers diverse data for comprehensive monitoring.
Lightweight Configuration: Ensures easy deployment and management.
Grafana Integration: Facilitates advanced data visualization.

What benefits or ROI should users expect?

Scalability: Adapts to rapidly changing environments and infrastructure demands.
Community Support: Benefits from continuous open-source community improvements.
Enhanced Productivity: Improves system performance analytics and alerting efficiency.
Comprehensive Monitoring: Provides detailed insights into server health and resource usage.

Prometheus Group is widely implemented across industries like cloud services and IT infrastructure. Organizations monitor infrastructure, applications, and databases, utilizing its capabilities for system scalability and health checks within Azure and Amazon ecosystems. Its integration with Kubernetes supports performance monitoring and ensures reliable data analytics, fostering comprehensive metric tracking.

Sample Customers

Vodafone Ireland, Kuveyt Turk Participation Bank

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