Iron Mountain Connect vs Synology DSM comparison

Iron Mountain and Synology are both solutions in the Backup and Recovery category. Iron Mountain is ranked #69, while Synology is ranked #18 with an average rating of 9.0. Iron Mountain holds a 0.3% mindshare in BRS, compared to Synology’s 1.8% mindshare. Additionally, 100% of Iron Mountain users are willing to recommend the solution, compared to 100% of Synology users who would recommend it.

Iron Mountain Connect

Read 2 Iron Mountain Connect reviews

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305 Comparison Views

100% willing to recommend

Synology DSM

Read 10 Synology DSM reviews

1,810 Views
1,510 Comparison Views

100% willing to recommend

Iron Mountain Connect

Synology DSM

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Executive SummaryUpdated on Sep 11, 2024

Iron Mountain Connect and Synology DSM are two notable solutions in data management and network-attached storage. User reviews suggest that Synology DSM offers a more comprehensive feature set, while Iron Mountain Connect excels in pricing and support areas.

Features: Iron Mountain Connect is praised for its strong data management capabilities, seamless integration, and security features. Synology DSM garners accolades for its extensive range of applications, flexibility, and robust data protection. Users find the features of Synology DSM more versatile and advanced compared to Iron Mountain Connect.

Room for Improvement: Users of Iron Mountain Connect point out the need for updates to enhance performance and accessibility. Synology DSM users desire improvements in technical support and more user-friendly documentation. Iron Mountain Connect's need for performance upgrades is more pronounced.

Ease of Deployment and Customer Service: Iron Mountain Connect's deployment is reported as straightforward, backed by solid customer service. Synology DSM, although flexible in deployment, has mixed reviews about its customer support efficiency. Users tend to lean towards Iron Mountain Connect for ease of deployment and customer service reliability.

Pricing and ROI: Iron Mountain Connect is viewed favorably for its cost-effectiveness, with users noting a good ROI. Synology DSM, despite higher setup costs, is considered worth the investment due to its superior feature set and performance. Users feel that the higher initial investment in Synology DSM pays off in the long run.

To learn more, read our detailed Iron Mountain Connect vs. Synology DSM Report (Updated: April 2025).

Buyer's Guide

Iron Mountain Connect vs. Synology DSM

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Iron Mountain Connect

Ranking in Backup and Recovery

69th

Average Rating

8.6

Reviews Sentiment

8.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Synology DSM

Ranking in Backup and Recovery

18th

Average Rating

9.0

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Iron Mountain Connect is 0.3%, up from 0.2% compared to the previous year. The mindshare of Synology DSM is 1.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

Raj Bhaduri

Enterprise architect at Centrica

Good policies related to data

I primarily use it for various policies related to data, such as data retention, data deletion, and archiving policies. All policies can be set using this system The most valuable feature for me is the policy management capabilities. I would like to see more integration with different platforms,…

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Michael Adejoh

Solutions Manager at Excel Connect Ventures

Reliable and cost-effective

One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature for me is the policy management capabilities"

"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."

"The product performs well. It is easy to use and implement."

"The most valuable features of Synology DSM are its security and connectivity."

"Synology DSM is very easy to work and operate."

"The most valuable feature of the solution is that it serves as a backup for our company's virtual machine."

"The most valuable aspect is its ability to handle multiple disks."

"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."

"The most valuable features are the basic storage, file management, Btrfs file system, and built-in backups that come with the solution."

More Synology DSM pros

Cons

"I would like to see more integration with different platforms."

"The product's only shortcoming is pricing, as it is an expensive solution."

"The platform could be much more cost-effective and flexible for integrating third-party products."

"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."

"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."

"Synology DSM's user interface is not quite intuitive."

"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."

"Users may lose their data if they don't configure the solution properly."

"The only bothersome aspect is that the device is aging."

More Synology DSM cons

Pricing and Cost Advice

Information not available

"Synology DSM is a free tool."

"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."

"The solution’s pricing is neither cheap nor expensive."

"The price of the solution is very good."

"It is quite an affordable solution."

"Synology DSM is a cheap solution."

"The pricing varies widely, catering to a broad range of needs."

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

13%

Government

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about Synology DSM?

The most valuable features of Synology DSM are its security and connectivity.

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What is your experience regarding pricing and costs for Synology DSM?

The solution’s pricing is neither cheap nor expensive.

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What needs improvement with Synology DSM?

Users may lose their data if they don't configure the solution properly.

See all answers

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Compared 9% of the time

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Compared 7% of the time

ExaGrid Tiered Backup Storage vs Synology DSM

Compared 6% of the time

SyncBack Pro vs Synology DSM

Compared 5% of the time

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Product Reports

Buyer's Guide

Backup and Recovery

March 2025

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Buyer's Guide

Synology DSM

March 2025

Download Synology DSM product report

Also Known As

No data available

Synology DiskStation Manager (DSM)

Overview

Connected Accounting&ERP is a mid-range accounting program with single user and network editions for Macintosh and Windows operating systems. Connected can be shared concurrently by both Mac OS and Windows users on a single data file. Connected "Core Accounting" consists of the General Ledger, Accounts Receivable and Accounts Payable modules. Connected "Enterprise" builds on the Core Accounting aspects by adding powerful inventory, job costing, and currency additions. Pricing starts at $399.00.

Iron Mountain

Synology DSM (DiskStation Manager) is a comprehensive software platform designed for Synology NAS (Network Attached Storage) devices. It serves as the operating system for these devices, providing a wide range of features and functionalities.

The primary use case of Synology DSM is to centralize and manage data storage for organizations. It allows businesses to store, access, and share files securely across multiple devices and platforms. With its intuitive user interface, DSM simplifies the management of data, making it easy to create shared folders, set access permissions, and monitor storage usage.

One of the most valuable functionalities of Synology DSM is its robust data protection capabilities. It offers various RAID configurations, including SHR (Synology Hybrid RAID), which ensures data redundancy and safeguards against drive failures. DSM also supports advanced backup and disaster recovery solutions, such as Snapshot Replication and Hyper Backup, enabling organizations to protect their critical data effectively.

Furthermore, Synology DSM provides a wide range of productivity and collaboration tools. It offers applications like Synology Drive, which allows seamless file synchronization across devices, and Synology Office, a web-based suite for document editing and collaboration. DSM also supports various third-party applications, including popular cloud services like Dropbox and Google Drive, enabling organizations to integrate their existing workflows seamlessly.

Synology

Sample Customers

University of La Verne

Information Not Available

Buyer's Guide

Iron Mountain Connect vs. Synology DSM

April 2025

Free Report: Iron Mountain Connect vs. Synology DSM

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