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Jiffy.ai Automate vs NICE Robotic Automation comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Jiffy.ai Automate boosts efficiency by automating tasks, reducing errors, and saving staff efforts, driving significant ROI.
Sentiment score
8.0
Organizations saw improved customer experience and efficiency, achieving significant ROI and savings, supported by NICE Robotic Automation.
 

Customer Service

Sentiment score
6.9
Jiffy.ai Automate excels in responsive customer service and support, despite limited staff, ensuring satisfaction with complex integrations.
Sentiment score
7.2
NICE Robotic Automation offers efficient customer support, resolving most issues swiftly, despite occasional scheduling challenges for assistance.
 

Scalability Issues

Sentiment score
7.5
Jiffy.ai Automate is scalable and effective across departments, managing large transactions and adapting processes with minimal changes.
Sentiment score
6.1
Opinions on scalability vary, with adaptability praised but concerns about licensing costs and infrastructure constraints noted.
 

Stability Issues

Sentiment score
6.4
Jiffy.ai Automate is stable across systems, cost-effective, but faces network issues; users rate stability seven out of ten.
Sentiment score
6.0
NICE Robotic Automation is stable and robust, but some users report initial stability issues and recommend cautious implementation.
 

Room For Improvement

Jiffy.ai Automate struggles with complexity, limited customization, and inadequate support, posing challenges for non-IT users.
NICE Robotic Automation needs a user-friendly web-based interface, improved connectivity, low-code alignment, and comprehensive licensing options.
 

Setup Cost

Jiffy.ai Automate offers cost-effective enterprise licensing with potential support costs, yet its features provide valuable for the price.
NICE Robotic Automation offers competitive perpetual licenses, eliminating yearly renewals, requiring Windows and Linux knowledge for configuration.
 

Valuable Features

Jiffy.ai Automate features a user-friendly interface, advanced integration, computer vision, and supports no-code to low-code automation.
NICE Robotic Automation excels in customizable desktop automation, reusable features, API connectivity, and secure data handling across platforms.
 

Categories and Ranking

Jiffy.ai Automate
Ranking in Robotic Process Automation (RPA)
38th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
8
Ranking in other categories
No ranking in other categories
NICE Robotic Automation
Ranking in Robotic Process Automation (RPA)
34th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Robotic Process Automation (RPA) category, the mindshare of Jiffy.ai Automate is 0.8%, up from 0.4% compared to the previous year. The mindshare of NICE Robotic Automation is 1.0%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Market Share Distribution
ProductMarket Share (%)
NICE Robotic Automation1.0%
Jiffy.ai Automate0.8%
Other98.2%
Robotic Process Automation (RPA)
 

Featured Reviews

HA
Head of RPA COE at a transportation company with 10,001+ employees
You don't have to code; it is just drag and drop
They are still new in the market. Or, at least, they are still a small player. They require a lot of improvement in terms of learning material as well as the community developers. If you compare Jiffy.ai to an established solution, like UiPath, you can go to YouTube and find a lot of learning material posted by UiPath, partners, and other people in the community. However, for Jiffy.ai, you won't find that available in the market. Because of this it is very hard for us to find talent in the market. Most of the developers in the market are used to the bigger players. For Jiffy.ai, if you search a resume because you are trying to find someone who has used Jiffy.ai, you won't be able to find it. So, when we onboard a new person, we want them to learn this new system, but it is a bit hard for them to pick up because there are no external learning materials on the Internet. For training, they provide the foundation and advanced training. If you have other issues, they have a support portal, which shows a brief summary of the features. It's not very extensive, like Google Cloud Platform. Sometimes there are things that may not be available in the portal. While other products will also not have available the information in their portal, other people know it. So, you don't have in the community discussions about solutions to a problem that would not be available in the portal.
Harish G V - PeerSpot reviewer
Senior RPA Developer at a tech vendor with 1,001-5,000 employees
Quicker compared to other bots but not very user-friendly
There is a need for NICE to be more user-friendly. It should be designed in such a way that any developer can easily develop bots. For instance, Power Automate provides a good example of a user-friendly design that NICE can learn from. Moreover, in terms of documentation, there is very little available for NICE, making it challenging to implement the bots. So, documentation should be improved as well. There are a lot of additional features that could be included in NICE. As the NICE Robotic Automation claims, it is a low-code solution, but that is not entirely true. They need to concentrate on the prerequisites and building blocks. There should be more options available internally that are easy to use and well-developed.
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
14%
Financial Services Firm
14%
Computer Software Company
11%
Recreational Facilities/Services Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise5
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise4
 

Overview

 

Sample Customers

Southwest Airlines
HelpLine, Telefonica Spain, Banca Popolare Di Sondrio
Find out what your peers are saying about Jiffy.ai Automate vs. NICE Robotic Automation and other solutions. Updated: December 2025.
881,078 professionals have used our research since 2012.