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Katalon Studio vs ZAPTEST comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Katalon Studio offers easy automation, enabling 20% test case efficiency, cost savings, and faster delivery for budget-conscious teams.
Sentiment score
7.7
ZAPTEST boosts ROI by enabling automation, eliminating manual testing phases and multiple tester hires, achieving 100% user-reported ROI.
 

Customer Service

Sentiment score
5.8
Katalon Studio's customer service is generally efficient, but technical support varies, with documentation and response time needing improvement.
Sentiment score
9.1
ZAPTEST excels in responsive customer service and support, with flexible pricing and effective issue resolution praised by users.
Katalon's support is not very strong unless you opt for the enterprise version.
Documentation is good.
 

Scalability Issues

Sentiment score
6.8
Katalon Studio is adaptable for various team sizes, with mixed reviews on scalability, script execution, and integration.
Sentiment score
8.9
Organizations experience seamless scalability with ZAPTEST, reporting smooth operations even under high demands due to effective license integration.
 

Stability Issues

Sentiment score
6.6
Katalon Studio is generally reliable but experiences stability issues with complex models and changes; user ratings vary widely.
Sentiment score
7.0
ZAPTEST's version 15.0.75 resolves previous stability issues, though minor crashes affect 2% of users occasionally.
It needs more stability when test cases are executed.
 

Room For Improvement

Katalon Studio struggles with language limitations, integration issues, instability, high costs, and lacks support for various platforms.
Users find ZAPTEST documentation outdated, desire better support, improved features, and enhanced test result and save functions.
Providing clearer guidance during the trial period for certification and training modules would also help.
Parallel execution is available, but not with the free version.
I would like Katalon Studio to develop manual test case generation using AI capabilities, as other tools like those using OpenAI are already doing this.
 

Setup Cost

Katalon Studio provides free and paid tiers, seen as competitive and cost-effective, but opinions on pricing vary.
ZAPTEST provides cost-effective enterprise solutions with flexible licensing, low fees, and a free evaluation, making it a budget-friendly choice.
The approximate cost is around $8,000.
The pricing of Katalon Studio is affordable, making it a sensible option for those looking for an affordable range.
 

Valuable Features

Katalon Studio provides versatile, user-friendly automated testing tools with robust integrations and minimal coding needed for efficient testing.
ZAPTEST offers advanced testing automation with cross-platform compatibility, multi-device support, and integrations, reducing effort and costs efficiently.
Katalon Studio has the highest number of integrations compared to other tools at a similar price point, such as Jira, Brokerstack, and Jenkins.
The browser compatibility and self-healing capabilities are excellent, which helps keep the code updated.
It is good to record and playback in low code.
 

Categories and Ranking

Katalon Studio
Ranking in Test Automation Tools
3rd
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
46
Ranking in other categories
Regression Testing Tools (2nd), API Testing Tools (4th)
ZAPTEST
Ranking in Test Automation Tools
32nd
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
7
Ranking in other categories
Functional Testing Tools (33rd)
 

Mindshare comparison

As of April 2025, in the Test Automation Tools category, the mindshare of Katalon Studio is 10.2%, down from 11.9% compared to the previous year. The mindshare of ZAPTEST is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools
 

Featured Reviews

Anuradha.Kapoor Kapoor - PeerSpot reviewer
Functional automation features and the recording functionality saves time but the performance and script execution is slow
I would like to see improvements in how Katalon Studio works with iOS applications, especially with React Native applications. The speed is very slow. It takes time. Katalon Studio also takes my laptop memory, and execution becomes slow for the script. There are parallel execution options. I'm sure their online cloud version must be very fast, but as a service-based company, we are under NDA with our clients and can't run their code on our servers. I would like to see iOS improve and see a more capable recording feature. Katalon Studio has released an AI version, and I have a demo scheduled to see the new features.
it_user525252 - PeerSpot reviewer
The OCR feature allows objects to be identified based on their characteristics. I miss proper help documentation.
A few objects on the .NET platform are not getting identified precisely among similar objects. Object identification can be improved. I have a .NET application which has many grids. In one of the grids, there is ABCD High and next to that is ABCD. Even after I passed ABCD High as a text property, it is selecting ABCD. I have a table which is colored, where it doesn't even identify all the rows in the table. The other thing I really miss is proper help documentation. Whenever u click on Help it redirects it to videos, which are not extensive. Any documentation which will contain all the methods or step by step implementation of the unique feature in ZAPTEST, would really help.
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Top Industries

By visitors reading reviews
Educational Organization
32%
Computer Software Company
15%
Financial Services Firm
11%
Manufacturing Company
6%
Manufacturing Company
19%
Financial Services Firm
17%
Government
13%
Computer Software Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Katalon Studio?
I used the trial version of Katalon Studio, which I got for free. For TestComplete, I used an internal license as my organization was partnered with them.
What needs improvement with Katalon Studio?
Extending the certification validity, especially after the trial period, would be beneficial. Providing clearer guidance during the trial period for certification and training modules would also he...
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Comparisons

 

Overview

 

Sample Customers

Coca-Cola Tesla Black Board TaTa Consultancy Services Sony
AT&T, Ally Financial, Inc. Standard & Poors, Comcast, Boeing Employee Credit Union, Nordstroms, Bank of New Zealand, Aviva France, Delta Airlines, First National Bank of South Africa, Leukemia & Lymphoma Society, American Well, SuperValu, 24 Hour Fitness, Inc., Lexis Nexis, Cspire Wireless, GE Intelligent Systems, Accenture, Shelter Mutual Insurance, Agco
Find out what your peers are saying about Katalon Studio vs. ZAPTEST and other solutions. Updated: February 2025.
846,617 professionals have used our research since 2012.