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KerioControl vs Sophos Cyberoam UTM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.0
Fortinet FortiGate's customer service is responsive and helpful, though technical support experiences vary and can be inconsistent.
Sentiment score
5.7
KerioControl's support is responsive yet sometimes delayed, with users desiring faster response times and fewer additional charges.
Sentiment score
7.2
Sophos Cyberoam UTM's support is generally responsive and knowledgeable, though customer experiences vary in speed and solution effectiveness.
The response time for a critical priority one issue was over four hours and they only responded because we threatened legal action for them violating our support contract.
They say they will respond in 24 hours, but I have received responses in a maximum of one hour, which is impressive.
The technical support from Fortinet FortiGate is 24 hours a day seven days a week, and 365 days a year.
I have never needed to contact customer support as the product is easy to use.
 

Room For Improvement

Sentiment score
4.6
Fortinet FortiGate needs better documentation, UI, integration, troubleshooting tools, scalability, reporting, and reduced impact on performance and fees.
Sentiment score
4.6
KerioControl needs improvements in VPN, user interface, support, performance, diagnostics, scalability, reliability, licensing, and logging features.
Sentiment score
4.4
Sophos Cyberoam UTM users highlight performance, pricing, software, configuration issues, requiring improvements in security features, support, and management.
FortiWAN supports OSPF but does not support the BGP protocol.
Fortinet VPN and DDoS capabilities are great, yet we need to provide a solution that enables CASB and integration to the cloud.
The relationship between their accounts team and my leadership team seems to be the reason for phasing out FortiGate.
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate provides effective scalability and adaptability, though careful budgeting and upgrades are needed for high-demand scenarios.
Sentiment score
5.9
KerioControl is ideal for small to medium businesses, offering robust features but may require upgrades for extensive scaling.
Sentiment score
6.8
Sophos Cyberoam UTM is praised for scalability, supporting thousands of users, though some note hardware limitations for expansions.
The devices will usually fail way before reaching the capacity advertised in the data sheets, especially when you activate several of the features the device can handle.
The solution is working and it is still stable even across all of these devices and servers.
We have over 10,000 users behind it.
KerioControl has met some of the network infrastructure needs yet could improve in terms of scalability.
 

Setup Cost

Sentiment score
7.6
Fortinet FortiGate's initial costs are high, but offers competitive pricing and value compared to Cisco and Palo Alto.
Sentiment score
10.0
KerioControl is affordable with robust features, though some find the licensing model complex and renewal costs concerning.
Sentiment score
5.0
Sophos Cyberoam UTM offers competitive pricing, though renewal costs are high; licensing provides flexible subscriptions based on needs.
The cost of the original deployment fell below £5,000, and licenses are priced at around £3,000.
Every time you upgrade your license, you also get insurance for the equipment.
Overall, FortiGate is affordable.
The price for the product is rated as ten out of ten.
 

Stability Issues

Sentiment score
7.9
Fortinet FortiGate is highly stable and reliable, with improved performance in newer versions, praised for its consistent robustness.
Sentiment score
7.4
KerioControl offers reliable performance with robust security for small to medium enterprises, despite minor hardware and configuration issues.
Sentiment score
8.5
Sophos Cyberoam UTM is praised for stability, reliable performance, and high user ratings, with occasional minor issues resolved.
All of these issues were resolved in v5.2.
Stability has dramatically improved over the previous main version branch of FortiOS; 5.2.x and 5.4.x are stable enough for critical environments.
Overall, the devices have been very stable.
 

Valuable Features

Sentiment score
8.0
Fortinet FortiGate is valued for its robust security, ease of use, scalability, and comprehensive threat management features.
Sentiment score
8.8
KerioControl offers comprehensive security, ease of use, reliable VPN, and a user-friendly interface for efficient management and protection.
Sentiment score
8.0
Sophos Cyberoam UTM provides comprehensive security, user identity-based policies, and network resilience with easy management and advanced protection features.
The two most valuable features are VPN and firewalling.
WiFi network for visitors isolated from our corporate WiFi network using only one unit
Allows for firewall rules to be programmed and named in a way that makes it 'readable'
The most valuable features include geo-tagging, which blocks all other IPs except for the specified accounts, and web filtering.
 

Categories and Ranking

Fortinet FortiGate
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Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
316
Ranking in other categories
Firewalls (2nd), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
KerioControl
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
57
Ranking in other categories
Firewalls (27th), Intrusion Detection and Prevention Software (IDPS) (14th), Unified Threat Management (UTM) (11th)
Sophos Cyberoam UTM
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
82
Ranking in other categories
Unified Threat Management (UTM) (10th)
 

Featured Reviews

DineshKumar28 - PeerSpot reviewer
Effective threat prevention with responsive customer support
We are using Fortinet FortiGate as a firewall Fortinet FortiGate has been invaluable. It has helped save costs due to its various features, reliable performance, very good UI, low latency, and stability. The Threat Intel engine in Fortinet FortiGate is highly rated for its effectiveness in…
Constantnos Achilleos - PeerSpot reviewer
Leveraging geo-tagging and web filtering for enhanced network security
The solution is used for site-to-site VPN connections and it is valued for its cost efficiency and easy connectivity. It is especially beneficial for multi-site VPNs and is used in about fifteen different components KerioControl has provided a financial benefit as it allows purchasing one license…
Kiarash Heydari - PeerSpot reviewer
Stable and has a straightforward setup; reporting is fast and easy
Sophos Cyberoam UTM has room for improvement in specific rules-based objects and redesign. The solution also needs to improve in adding rules and policies, including renewing and finding policies. The Sophos team should make Sophos Cyberoam UTM policies and rules better and more useful than the old ones because that can be difficult and confusing sometimes. For example, adding policies or rules can be confusing, and that can be risky. To improve Sophos Cyberoam UTM, Sophos should add an IPS or IDS signature feature in the current plans offered to customers. Upgrading or patching the solution can be slow, so that's another area for improvement. In the next version of Sophos Cyberoam UTM, I want it to have an appliance management feature, similar to what's in FortiManager, where you can connect all appliances and manage the devices because that would be easier in terms of reporting.
report
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Top Industries

By visitors reading reviews
Educational Organization
22%
Computer Software Company
15%
Manufacturing Company
6%
Comms Service Provider
6%
Computer Software Company
23%
Media Company
9%
Financial Services Firm
8%
Manufacturing Company
7%
Computer Software Company
28%
Financial Services Firm
14%
Media Company
11%
Real Estate/Law Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What do you like most about KerioControl?
The solution provides feasibility regarding cyber privacy.
What is your experience regarding pricing and costs for KerioControl?
KerioControl's pricing is reasonable. The license for KerioControl is annual. It's difficult to specify an exact cost...
What needs improvement with KerioControl?
I would like to see geo-IP filtering added to the filtering rules. Incorporating these rules would be very beneficial...
What do you like most about Sophos Cyberoam UTM?
The solution works perfectly without any users.
What needs improvement with Sophos Cyberoam UTM?
They could improve the product by enhancing hardware reliability, addressing occasional memory overflow issues, and i...
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate
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Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Triton Technical, McDonald's
Gulf Corporation for Technology, Maridive & Oil Services, Fidelity Bank, Petra University, Capital FM Kenya, Safari Park Hotel and Casino, Mayfair Casino, Pacific International Lines, Mozambique Ministry of Education, University of Namibia, Royal Hospital for Neuro-disability, University of Hawai, New Delhi Municipal Council
Find out what your peers are saying about KerioControl vs. Sophos Cyberoam UTM and other solutions. Updated: October 2024.
816,636 professionals have used our research since 2012.