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SonicWall NSa vs Sophos Cyberoam UTM comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.1
Fortinet FortiGate's customer service is praised for problem-solving but criticized for inconsistent response times and language barriers.
Sentiment score
9.2
SonicWall NSa support is praised for knowledgeable service and quick resolutions, though some report delays reaching personnel.
Sentiment score
7.2
Sophos Cyberoam UTM's support is generally responsive and knowledgeable, though customer experiences vary in speed and solution effectiveness.
The response time for a critical priority one issue was over four hours and they only responded because we threatened legal action for them violating our support contract.
They say they will respond in 24 hours, but I have received responses in a maximum of one hour, which is impressive.
The technical support from Fortinet FortiGate is 24 hours a day seven days a week, and 365 days a year.
The support from SonicWall was excellent.
 

Room For Improvement

Sentiment score
4.6
Fortinet FortiGate needs improvements in stability, usability, integration, cost-effectiveness, and documentation for enhanced user satisfaction and performance.
Sentiment score
4.4
SonicWall NSa's navigation, performance, and support face inconsistencies, high costs, and complexity, impacting user satisfaction negatively.
Sentiment score
4.4
Sophos Cyberoam UTM users highlight performance, pricing, software, configuration issues, requiring improvements in security features, support, and management.
FortiWAN supports OSPF but does not support the BGP protocol.
Fortinet VPN and DDoS capabilities are great, yet we need to provide a solution that enables CASB and integration to the cloud.
The relationship between their accounts team and my leadership team seems to be the reason for phasing out FortiGate.
More details in the analytical tools offered would be appreciated since it is not yet mature.
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate is scalable, flexible, and adaptable, though some face hardware upgrades and licensing challenges during deployment sizes.
Sentiment score
6.4
The SonicWall NSa is praised for scalability and adaptability but may require hardware upgrades for increased demands.
Sentiment score
6.8
Sophos Cyberoam UTM is praised for scalability, supporting thousands of users, though some note hardware limitations for expansions.
The devices will usually fail way before reaching the capacity advertised in the data sheets, especially when you activate several of the features the device can handle.
The solution is working and it is still stable even across all of these devices and servers.
We have over 10,000 users behind it.
I would rate its scalability around eight out of ten, meaning there are no issues, and it is pretty easy to scale.
 

Setup Cost

Sentiment score
7.4
Fortinet FortiGate offers competitive pricing with varied costs; affordable long-term licenses, though renewal complexity can accumulate costs.
Sentiment score
5.4
SonicWall NSa offers competitive pricing and value, with flexible subscription terms but extra feature licenses can be costly.
Sentiment score
5.0
Sophos Cyberoam UTM offers competitive pricing, though renewal costs are high; licensing provides flexible subscriptions based on needs.
The cost of the original deployment fell below £5,000, and licenses are priced at around £3,000.
Every time you upgrade your license, you also get insurance for the equipment.
Overall, FortiGate is affordable.
SonicWall is much cheaper compared to Fortinet, particularly regarding renewal and licensing costs.
 

Stability Issues

Sentiment score
7.9
Fortinet FortiGate is praised for its stability and reliability, with occasional issues improved by updates and configurations.
Sentiment score
8.8
SonicWall NSa is stable with high ratings, occasional connectivity issues, and improvements in firmware enhancing reliability.
Sentiment score
8.5
Sophos Cyberoam UTM is praised for stability, reliable performance, and high user ratings, with occasional minor issues resolved.
All of these issues were resolved in v5.2.
Stability has dramatically improved over the previous main version branch of FortiOS; 5.2.x and 5.4.x are stable enough for critical environments.
Overall, the devices have been very stable.
The stability of SonicWall NSA is quite good.
 

Valuable Features

Sentiment score
8.0
Fortinet FortiGate offers advanced security features, user-friendly configuration, and comprehensive management tools, valued for robust protection and flexibility.
Sentiment score
8.1
SonicWall NSa offers robust security features, user-friendly interface, scalability, and cost-effectiveness, ideal for small to medium businesses.
Sentiment score
8.0
Sophos Cyberoam UTM provides comprehensive security, user identity-based policies, and network resilience with easy management and advanced protection features.
The two most valuable features are VPN and firewalling.
WiFi network for visitors isolated from our corporate WiFi network using only one unit
Allows for firewall rules to be programmed and named in a way that makes it 'readable'
Real-time deep memory inspection is very helpful and has had a positive impact on our security posture.
 

Categories and Ranking

Fortinet FortiGate
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Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
317
Ranking in other categories
Firewalls (2nd), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
SonicWall NSa
Average Rating
7.8
Reviews Sentiment
7.3
Number of Reviews
86
Ranking in other categories
Firewalls (16th)
Sophos Cyberoam UTM
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
82
Ranking in other categories
Unified Threat Management (UTM) (10th)
 

Featured Reviews

DineshKumar28 - PeerSpot reviewer
Effective threat prevention with responsive customer support
We are using Fortinet FortiGate as a firewall Fortinet FortiGate has been invaluable. It has helped save costs due to its various features, reliable performance, very good UI, low latency, and stability. The Threat Intel engine in Fortinet FortiGate is highly rated for its effectiveness in…
Swapnil Kulkarni - PeerSpot reviewer
Good user interface, quick configuration modules but faced hardware issues
It could be improved in the reporting format. The way their analysis software is working, they need to improve their reporting. Second, I think they need to improve their security at the endpoint level, in the SD-WAN area. Apart from this, the main drawbacks are their support and hardware failure. In our last four to five years with the NSa 3600, we have faced hardware failure two to three times. Even though they replaced the hardware, we still faced the issue.
Kiarash Heydari - PeerSpot reviewer
Stable and has a straightforward setup; reporting is fast and easy
Sophos Cyberoam UTM has room for improvement in specific rules-based objects and redesign. The solution also needs to improve in adding rules and policies, including renewing and finding policies. The Sophos team should make Sophos Cyberoam UTM policies and rules better and more useful than the old ones because that can be difficult and confusing sometimes. For example, adding policies or rules can be confusing, and that can be risky. To improve Sophos Cyberoam UTM, Sophos should add an IPS or IDS signature feature in the current plans offered to customers. Upgrading or patching the solution can be slow, so that's another area for improvement. In the next version of Sophos Cyberoam UTM, I want it to have an appliance management feature, similar to what's in FortiManager, where you can connect all appliances and manage the devices because that would be easier in terms of reporting.
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Top Industries

By visitors reading reviews
Educational Organization
22%
Computer Software Company
14%
Comms Service Provider
6%
Manufacturing Company
6%
Computer Software Company
16%
Manufacturing Company
7%
Educational Organization
7%
Government
6%
Computer Software Company
28%
Financial Services Firm
14%
Media Company
10%
Real Estate/Law Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What do you like most about SonicWall NSa?
The product blocks access when I visit unrecognized websites.
What is your experience regarding pricing and costs for SonicWall NSa?
SonicWall is much cheaper compared to Fortinet, particularly regarding renewal and licensing costs.
What needs improvement with SonicWall NSa?
I would like more free VPN licenses. It would be beneficial if they could enhance the analytics part. It needs to be ...
What do you like most about Sophos Cyberoam UTM?
The solution works perfectly without any users.
What needs improvement with Sophos Cyberoam UTM?
They could improve the product by enhancing hardware reliability, addressing occasional memory overflow issues, and i...
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
NSA 250M, NSA 2600, NSA 3600, NSA 4600, NSA 5600, Dell SonicWALL NSA
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Orange County Rescue Mission, First Source, Michaels & Taylor, Green Clinic Health System, Aspire Chiltern Skills and Enterprise Centre, UnitedStack, Faith Lutheran College Redlands, Celtic Manor Resort, Star Kay White, Air Works, Unimat Life, NHS Yorkshire and Humber Commissioning Support (YHCS), Hutt City Council, Mato Grosso do Sul, Nspyre
Gulf Corporation for Technology, Maridive & Oil Services, Fidelity Bank, Petra University, Capital FM Kenya, Safari Park Hotel and Casino, Mayfair Casino, Pacific International Lines, Mozambique Ministry of Education, University of Namibia, Royal Hospital for Neuro-disability, University of Hawai, New Delhi Municipal Council
Find out what your peers are saying about SonicWall NSa vs. Sophos Cyberoam UTM and other solutions. Updated: December 2024.
823,795 professionals have used our research since 2012.