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Logpoint vs Mezmo comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Logpoint
Ranking in Log Management
23rd
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
Security Information and Event Management (SIEM) (23rd), User Entity Behavior Analytics (UEBA) (8th), Endpoint Detection and Response (EDR) (29th), Security Orchestration Automation and Response (SOAR) (14th)
Mezmo
Ranking in Log Management
54th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (76th), Observability Pipeline Software (5th)
 

Mindshare comparison

As of April 2025, in the Log Management category, the mindshare of Logpoint is 0.4%, up from 0.4% compared to the previous year. The mindshare of Mezmo is 0.2%, down from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Abdullah Secca - PeerSpot reviewer
Valuable monitoring and integration features boost compliance
They are not in the US market, and the quality of support has declined. They migrated operations from Boston to Denmark, and we cannot use a tool hosted outside the country. Additionally, dealing with foreign entities for support was a challenge, leading us to switch providers due to lack of adequate support.
TO
Has vastly increased our ability to reach SLA targets consistently
Scalability could be improved. We are using it through the IBM cloud deployment and on some of the data centers that are very heavily used, there is a significant lag in the event stream, sometimes 10, 15 minutes behind, which makes the RCA impossible. If an event hits but you don't have the information to look at it, then it's tricky. This is probably not an issue of the product itself, but more a deployment issue. There is something on the IBM side that needs some readjustment to make certain these lags don't happen too often. We now use other tools for back-up in that area. But if you really want to do SIEM type work, then that is an aspect that needs some improvement. It's hard to tell if it's the product or the IBM deployment of it. The user interface is really very productive interactively but for an additional feature, it would be nice if we somehow could encapsulate a query or a filter, and communicate or share that among the team so that specific types of actions can be carried out quickly. In particular, when we deal with a customer issue, it may pertain to a particular transaction through the system and each transaction has a unique ID. It would be great if we could query that ID and request all transactions that pertain to a specific ID. For now, we need to find the events, then extract the ID. Once we have that, we can go through the UI to set up the query and filter it to give us a transaction. But it would be really nice if we could simply say, "Here's the ID. Give me all the transactions."

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I like best about LogPoint is its cost-effectiveness compared to other solutions. LogPoint also has better dashboards which I find valuable. I also like that you can create use cases based on your assets."
"The solution offers excellent reporting features. Our customers have been satisfied that they have been able to meet their compliance needs by giving them a standard report."
"The UEBA component, as well as the SOAR component, are some of the most valuable features of Logpoint."
"The product is easy to use."
"It is an AI technology because it is using machine learning technology. So far, there is nothing better out there for UEBA in terms of monitoring endpoints and user activity. It is using machine learning language, so it is right at the top. It provides that capability and monitors all the activities. It devises a baseline and monitors if there is any deviation from the baseline."
"In my experience with medium-sized operations, LogPoint's scalability is excellent, so I would rate it a ten out of ten."
"Technical support is responsive and very friendly."
"The UEBA component, as well as the SOAR component, are some of the most valuable features of Logpoint."
"LogDNA consolidates all logs into one place, which is super valuable."
"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
 

Cons

"We were missing visuals and graphics. Recently, a new version seems to have come out, and it has a new graphical user interface. When I was integrating it, it was usable, but the GUI needed improvement."
"The general public wasn't looking for that type of product unless you had a company that was medical or financial and needed 24-hour responsiveness."
"The solution should offer more integrations and third-party solutions like incident response platforms or allow access to third-party big data"
"Sometimes, the product is not stable."
"I would rate the stability of Logpoint as a six out of ten. I have received reports indicating glitches and downtimes with Logpoint."
"It is complicated to collect daily logs from other systems."
"Nowadays the trend is going towards the ransomware and the endpoint detection and response. So if they added something for that, that will be very, very good."
"LogPoint can improve its dashboards. We are not able to customize the dashboard when creating them. They only have preset dashboards which do not have exactly what we are looking for."
"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
"No ability to encapsulate a query or a filter, and communicate or share that among the team."
 

Pricing and Cost Advice

"Our licensing fees are about $10,000 USD per month, which I think is fair."
"On a scale of one to ten, where one is cheap, and ten is expensive, I would rate LogPoint's pricing a seven. It is not very expensive compared to some of the more costly products, and it is not very cheap compared to some of the cheaper products in the SIEM market."
"My company used to pay for LogPoint costs annually. It's a cost-effective solution. I'm not part of the Finance team, though, so I'm not sure exactly what the licensing fee is or what license my company had."
"LogPoint seemed like it was a good product, but it was expensive and there wasn't any room to move the pricing when customers needed a lower-costing solution."
"It was on a yearly basis at about $100K. It was not a huge environment. We were running it on our own virtual server environment, which, of course, had a cost. There was hardware and some energy cost, and then there were Microsoft Windows licenses for servers. That's all, but there was nothing in comparison to the licensing costs."
"For a hundred user deployment the cost is about $10,000. The next year it would be the same because it's a subscription-based license. There are separate costs as well, for example, if a customer asks for training for their staff."
"It's less expensive than the competitors. The Logpoint marketing team is very accommodating and client-friendly. They offer very good reductions in price. They are pretty good in this aspect. They are transparent in their licensing and pricing."
"It's getting more expensive, which is one of the reasons we're looking around just to see if there's anything better value."
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Top Industries

By visitors reading reviews
Educational Organization
61%
Computer Software Company
10%
Comms Service Provider
5%
Manufacturing Company
3%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for LogPoint?
I rate the pricing at eight, suggesting it's relatively good or affordable.
What needs improvement with LogPoint?
Logpoint needs to be cloud-native, as currently, it is not. Additionally, there should be compliance mapping, where the features and actions within Logpoint map to security compliance standards.
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Earn 20 points
 

Comparisons

 

Also Known As

No data available
LogDNA
 

Overview

 

Sample Customers

AP Pension, Copenhagen Airports, KMD, Terma, DISA, Danish Crown, Durham City Council, Game, TopDanmark, Lahti Energia, Energi Midt, Synoptik, Eissmann Group Automotive, Aligro, CG50...
Instacart, Asics, Lime, Salesforce
Find out what your peers are saying about Logpoint vs. Mezmo and other solutions. Updated: April 2025.
847,862 professionals have used our research since 2012.