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Logpoint vs One Identity Safeguard comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Logpoint ensures compliance, offers cost-effectiveness and predictable pricing, and boosts ROI, providing value in security operations.
Sentiment score
7.0
One Identity Safeguard enhances security and compliance, ensuring PCI-DSS compliance, reducing risks, and improving operational efficiency with substantial ROI.
Any PAM solution, when I deploy it well and customers use it, leads to a return on investment.
 

Customer Service

Sentiment score
7.4
Logpoint's customer service experiences response delays and varied technical support, with language barriers and stretched local representatives noted.
Sentiment score
6.5
One Identity Safeguard’s customer service is praised for responsiveness and efficiency, but standard support faces mixed reviews.
Logpoint's customer support is not sufficient with only one engineer in the US.
The technical support for Logpoint is very good, and I would rate it as nine out of ten.
I sometimes need escalations to reach expertise.
Sometimes, I get a very helpful response and they address issues on a call.
When I have day-to-day incidents and problems, the response is good enough in terms of time and quality.
 

Scalability Issues

Sentiment score
7.6
Logpoint offers exceptional scalability, adaptability, and modularity, supporting growth for small to medium enterprises with robust architecture.
Sentiment score
7.1
One Identity Safeguard is praised for scalability and ease of resource deployment but may affect performance and high availability.
It is web-based and accommodates the expansion of our organization.
Logpoint is scalable and capable of expanding.
The scalability of One Identity Safeguard is perfect, scoring ten out of ten.
We have a cluster of SPPs and a cluster of SPSs, and we can add a node to that cluster without much fuss.
I would rate it a nine out of ten for scalability.
 

Stability Issues

Sentiment score
6.6
Logpoint generally maintains stability but can face issues due to hardware dependency and resource allocation, improving with newer versions.
Sentiment score
7.5
One Identity Safeguard is highly stable and reliable, with minor issues promptly addressed through regular updates.
I have received reports indicating glitches and downtimes with Logpoint.
I would rate it a nine out of ten for stability.
In terms of stability, I rate One Identity Safeguard nine to ten out of ten.
I encounter problems primarily with the failover procedure.
 

Room For Improvement

Logpoint requires better integration, usability, performance, documentation, installation processes, cloud capabilities, support, and threat management features.
One Identity Safeguard needs improvements in integration, management, documentation, interface, support, monitoring, threat detection, and pricing.
Dealing with foreign entities for support was a challenge, leading us to switch providers due to lack of adequate support.
Logpoint needs to be cloud-native, as currently, it is not.
For some configurations on the SPS side, if I need to make changes, such as for DNS servers, I must redeploy the machine.
There are many steps. We are still in the onboarding phase, and it seems very manual.
Another area for improvement could be the threat detection capabilities, like those seen in other PAM vendors.
 

Setup Cost

Logpoint offers a cost-effective subscription model with fixed pricing, though advanced consulting fees could increase overall costs.
One Identity Safeguard is costly but valued for flexibility and robust security, with straightforward licensing and worthwhile investment.
I rate the pricing at eight, suggesting it's relatively good or affordable.
It is one of those where the more you buy, the cheaper it is.
It is cheaper than CyberArk.
It is more expensive than Secret Server but way less expensive than CyberArk.
 

Valuable Features

Logpoint offers cost-effective log management with advanced analytics, seamless integrations, and user-friendly SIEM and SOAR features.
One Identity Safeguard enhances security with seamless user experience, extensive features, centralized access, and robust monitoring for on-prem and cloud management.
The UEBA enables us to monitor at the device level, and SOAR provides playbooks and templates that we can modify and incorporate into the platform.
It effectively facilitates logging and log storage and assists in security event management by ingesting security events.
The auditing and approval mechanisms are features we did not have before and are greatly appreciated.
I think One Identity should improve its documentation because it is vast and not clear, and clear documentation on implementing the solution would be advantageous for consultants.
Compared to other PAM solutions, it is easy to implement and use from an administrator's point of view.
 

Categories and Ranking

Logpoint
Ranking in User Entity Behavior Analytics (UEBA)
8th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
Log Management (23rd), Security Information and Event Management (SIEM) (23rd), Endpoint Detection and Response (EDR) (29th), Security Orchestration Automation and Response (SOAR) (14th)
One Identity Safeguard
Ranking in User Entity Behavior Analytics (UEBA)
7th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
45
Ranking in other categories
Privileged Access Management (PAM) (4th), Non-Human Identity Management (NHIM) (4th)
 

Mindshare comparison

As of April 2025, in the User Entity Behavior Analytics (UEBA) category, the mindshare of Logpoint is 3.3%, down from 3.9% compared to the previous year. The mindshare of One Identity Safeguard is 2.0%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Entity Behavior Analytics (UEBA)
 

Featured Reviews

Abdullah Secca - PeerSpot reviewer
Valuable monitoring and integration features boost compliance
They are not in the US market, and the quality of support has declined. They migrated operations from Boston to Denmark, and we cannot use a tool hosted outside the country. Additionally, dealing with foreign entities for support was a challenge, leading us to switch providers due to lack of adequate support.
Tor Nordhagen - PeerSpot reviewer
Transparent mode for privileged sessions will greatly simplify our client's administrative situation
We're introducing the solution's transparent mode for privileged sessions. This is part of what the client hasn't used before. It will simplify their administrative situation greatly. So far, the rollout of this feature has been a seamless process, but we're still in the midst of rolling it out. The benefits will be on the risk side. Right now, the way accounts are managed, you don't necessarily know who is using an account. There's a shared admin account, and that's not a good thing. And those accounts are shared in wallets by several people. One of the real benefits of safeguarding here is that the client will have an absolute audit of who is using an administrative interface, whether it's server or network.
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Top Industries

By visitors reading reviews
Educational Organization
62%
Computer Software Company
10%
Comms Service Provider
5%
Manufacturing Company
3%
Computer Software Company
25%
Financial Services Firm
11%
Government
7%
Energy/Utilities Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for LogPoint?
I rate the pricing at eight, suggesting it's relatively good or affordable.
What needs improvement with LogPoint?
Logpoint needs to be cloud-native, as currently, it is not. Additionally, there should be compliance mapping, where the features and actions within Logpoint map to security compliance standards.
What do you like most about One Identity Safeguard?
The identity discovery is good, and the performance is pretty good value.
What is your experience regarding pricing and costs for One Identity Safeguard?
One Identity Safeguard is expensive. The license is around $3,000 per month.
What needs improvement with One Identity Safeguard?
I find it complicated to implement HTTPS monitoring because the documentation is unclear. The disaster recovery process is complicated for me. For some configurations on the SPS side, if I need to ...
 

Overview

 

Sample Customers

AP Pension, Copenhagen Airports, KMD, Terma, DISA, Danish Crown, Durham City Council, Game, TopDanmark, Lahti Energia, Energi Midt, Synoptik, Eissmann Group Automotive, Aligro, CG50...
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Find out what your peers are saying about Logpoint vs. One Identity Safeguard and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.