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Lookout vs Symantec Endpoint Protection Mobile comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Lookout
Ranking in Mobile Threat Defense
2nd
Average Rating
7.2
Reviews Sentiment
7.6
Number of Reviews
6
Ranking in other categories
Secure Web Gateways (SWG) (23rd), Mobile Data Protection (7th), Cloud Access Security Brokers (CASB) (12th), Threat Intelligence Platforms (19th), Endpoint Detection and Response (EDR) (41st), ZTNA as a Service (16th), ZTNA (11th), Secure Access Service Edge (SASE) (21st)
Symantec Endpoint Protectio...
Ranking in Mobile Threat Defense
4th
Average Rating
7.2
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Mobile Threat Defense category, the mindshare of Lookout is 31.5%, down from 32.5% compared to the previous year. The mindshare of Symantec Endpoint Protection Mobile is 3.2%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile Threat Defense
 

Featured Reviews

MH
Oct 3, 2023
Easy to use and setup
The solution is stable. The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer. Sometimes, the gateways are overutilized, which can cause problems. Simply because Lookout is a service provider, so you are at the mercy of their rules and retainers.
Dennis O'Reilly - PeerSpot reviewer
Nov 9, 2023
An easy-to-deploy solution for mobile devices that has high stability and scalability
We use Symantec Endpoint Protection Mobile for mobile devices like Android and Apple iOS Symantec Endpoint Protection Mobile is very easy to deploy, and it is really easy to set up the policies. Since deploying to a mobile device is not your average deployment to a workstation endpoint or a…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"We have not had any issues with bugs or breakdowns."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"Your endpoint protection depends on the signature piece, so it's mainly for virus and malware protection, as well as also to control devices and applications."
"The user interface is good. Managing and monitoring tools are also good."
"Integration is good. You can integrate them with an off-brand endpoint solution. It has quite a few integration features you can use."
"Symantec Endpoint Protection Mobile is very easy to deploy, and it is really easy to set up the policies."
"The biggest advantage it has is the VPN product that is incorporated into the solution."
"One of the features I found very nice in Symantec Endpoint Protection Mobile is that it's good at scanning and fixing issues on its own. The solution is very good at finding a lot of applications and notifying you about systems that have issues. Symantec Endpoint Protection Mobile can run headless without having to report back which I found very nice about it. I also like that the solution would create alerts when a certain amount of time lapsed for systems, and it would recommend going through and scanning the systems. As an actual endpoint protection product, Symantec Endpoint Protection Mobile is good."
"The most valuable feature is to be able to power up a device and wipe the data remotely."
 

Cons

"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"The initial setup requires a little bit of experience with configuration."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"For a lot of the issues my team experienced from Symantec Endpoint Protection Mobile, Symantec said that getting the issues resolved would mean going through the partner that sold the product and creating an incident report to get the team to work on the actual company environment. A lot of the problems my team has been having from Symantec Endpoint Protection Mobile were associated with Outlook for endpoint users who were being locked out of the Outlook application. Another area for improvement in Symantec Endpoint Protection Mobile is its central web hub, where you're supposed to be able to update all of the endpoints because it wasn't reaching the endpoints. For example, even if the central web hub was able to see the endpoints and do the required scans, whenever you'd go to do a policy change, the policy change wouldn't propagate down to the endpoints. The central web hub allows you to monitor all of your endpoints and allows you to choose actions you'd want to do to each of the endpoints such as pushing down on updates or scanning the system. The problem my team usually gets is that majority of the time, whenever my team would do policy updates, the updates won't propagate down to the users, so it was very inconsistent. Needing to manually go through and scan systems is also an area for improvement in Symantec Endpoint Protection Mobile. Currently, there's no way to automate its scanning process. A lot of the other issues started appearing in Symantec Endpoint Protection Mobile during situations when people wanted to customize different applications. Symantec doesn't like people doing a lot of customizations. For example, the main problem in my company is users losing access to Outlook, but then my team discovered that there was a specific policy set that you could disable, and it would fix a lot of the Outlook issues. However, when you'd go to change that policy set and attach that to a user to overwrite policies on the user side, it just wouldn't do anything for that user. It wouldn't even show that the policy was updated, so this is what needs to be improved in Symantec Endpoint Protection Mobile."
"The price is too expensive for the Egyptian market here. Compared to other products or the other competition here in the local market, they need to be more competitive cost-wise."
"It would be nice to have more flexibility regarding deployment."
"Having better, real-time support would be an improvement over having to send an email."
"I'm not sure if there's anything lacking; I personally don't use the solution too much, so I'd have to look at it a bit and do some more research. I'm more on the operation side of things."
"Application and device control needs to be improved. We also need to enhance login features for management to have good visibility of the events."
"When there is an attack attempt on mobile, there doesn't seem to be much of a notification."
 

Pricing and Cost Advice

"The pricing is fair; it's comparable to our previous solution, and we carried out multiple POCs and POVs (proof of value). The product is worth the money we pay for it."
"Lookout is definitely on the lower end when it comes to price point and that seems to be the only differentiator. The technology is in place in this space and it's really about who is coming in at the better price point now."
"In terms of feature performance versus cost, they're a good value."
"The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For example, Lookout costs 2/3rd of Prisma's licensing price."
"You get the solution for free if you purchase the complete endpoint security licensing."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
10%
Manufacturing Company
10%
Government
7%
Educational Organization
85%
Computer Software Company
3%
Healthcare Company
2%
Insurance Company
1%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Lookout?
The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For example, Lookout costs 2/3rd of Prisma's licensing price. The solution comes with ...
What needs improvement with Lookout?
The solution could improve identity integration as well. Zero trust, it's a good start as a zero-trust solution. Moreover, Lookout should work on multi-cloud integration and on increasing the numbe...
What do you like most about Symantec Endpoint Protection Mobile?
Symantec Endpoint Protection Mobile is very easy to deploy, and it is really easy to set up the policies.
What is your experience regarding pricing and costs for Symantec Endpoint Protection Mobile?
Symantec Endpoint Protection Mobile comes inclusive of your endpoint security complete licensing. If you purchase complete licensing, Symantec Endpoint Protection Mobile is added to that. You get t...
What needs improvement with Symantec Endpoint Protection Mobile?
Since deploying to a mobile device is not your average deployment to a workstation endpoint or a server, I would like to see more functions. It would be nice to have more flexibility regarding depl...
 

Comparisons

No data available
 

Also Known As

CipherCloud
Skycure
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
Samsung, Optiv, Exchange, MobileIron, Check Point, McAfee, AirWatch
Find out what your peers are saying about Lookout vs. Symantec Endpoint Protection Mobile and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.