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ManageEngine IT360 vs Splunk Observability Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine IT360
Ranking in IT Infrastructure Monitoring
75th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
Network Monitoring Software (105th), IT Asset Management (34th)
Splunk Observability Cloud
Ranking in IT Infrastructure Monitoring
9th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (11th), Cloud Monitoring Software (9th), Container Management (8th)
 

Mindshare comparison

As of April 2025, in the IT Infrastructure Monitoring category, the mindshare of ManageEngine IT360 is 0.1%, down from 0.1% compared to the previous year. The mindshare of Splunk Observability Cloud is 1.1%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

ZM
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.
Lakshmi Padaga - PeerSpot reviewer
Collaborates performance metrics with log data to pinpoint the exact cause of issues and offers error detection
Splunk APM is a robust tool with many capabilities. There are always areas for potential improvement to enhance its functionality and user experience. For Splunk APM, there could be simplified navigation, like streamlining the user interface to make navigation more intuitive for our users, especially those new to APM, which can enhance usability. We can provide more customization options for dashboards and visualizations to help users tailor the platform to their specific needs. There could be more integration capabilities with a wider range of third-party tools and platforms would also be beneficial. By focusing on these areas, Splunk APM can enhance its value proposition, improve user satisfaction, and better meet the evolving needs of organizations monitoring their application performance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"The technical support is good."
"It is easy to identify and collect information from all of the nodes on the network."
"The data collection from our VMs, containers, databases, and backend components is valuable."
"Splunk APM helps us to find errors immediately and resolve them."
"It is a great resource for us because we have so many different data sources and to be able to aggregate that and put it through a concise dashboard or an alert really helps."
"The feature I find most valuable, is the data integration."
"This solution is very quick to deploy as it is a SaaS solution and integrates with tools like ServiceNow."
"It is very easy to monitor multiple cloud environments. It's like a single pane of glass for us. We can use it to monitor our on-prem and both of our cloud environments as opposed to having different tools for each environment. It makes it all come together in one tool."
"The most valuable thing that we have seen within our group is the ability to ingest all this raw data and have it organized in a certain way so that different groups can get effective alerting from this massive amount of raw data that is out there."
"Once configured correctly, the analysis reporting the Splunk APM provides is better than that of the other APM tools."
 

Cons

"We would like to have support for integration with ServiceDesk."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"The product could use more intelligence, automation and general availability of product information."
"The solution's machine learning deployment is hard and should be made user-friendly."
"In the next release, I would like to see more integration with other solutions."
"The end-to-end visibility is lacking because Splunk cannot directly monitor network devices."
"They do not have all the features that I expect right now."
"Splunk isn't an ideal tool for application performance management due to the extensive setup required."
"A wide variety of logging makes log onboarding difficult."
"The dashboards are used mainly to visualize information about the infrastructure, but it isn't easy to construct or use the dashboards. While we tried to resolve the issue by calling support, it would be easier if they had an AI co-pilot to identify the problem and help you solve it."
"Once you see the issues related to the scalability part, you need to understand that it is a warning triangle. After seeing the warning triangle, you need to realize that you cannot trust any of the numbers you see in the chart because it is not a complete, full data set."
 

Pricing and Cost Advice

Information not available
"It is expensive."
"The price of Splunk APM is less than some of its competitors."
"Splunk APM is a very cost-efficient solution."
"The solution's pricing is costly."
"The pricing is based on several factors, including the scale of deployment."
"I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive."
"Licensing cost is the biggest argument I get from those divesting from Splunk. There are those within our organization who say we are going to go to other tools since Splunk is too expensive."
"This is an expensive solution."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
18%
Computer Software Company
15%
Retailer
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about SignalFx?
The most valuable feature is dashboard creation.
What needs improvement with SignalFx?
There is room for improvement in the alerting system, which is complicated and has less documentation available. We sometimes encountered issues in setting up alerts. The custom detector could be m...
What is your primary use case for SignalFx?
The main purpose of using Splunk APM is to optimize our application. We use Splunk APM primarily to understand how the application works, how it uses resources, and its response time in connection ...
 

Also Known As

IT360
Splunk Infrastructure Monitoring
 

Overview

 

Sample Customers

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Find out what your peers are saying about ManageEngine IT360 vs. Splunk Observability Cloud and other solutions. Updated: April 2025.
848,476 professionals have used our research since 2012.