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McAfee Web Protection [EOL] vs Zscaler Internet Access comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

McAfee Web Protection [EOL]
Average Rating
8.2
Reviews Sentiment
8.1
Number of Reviews
16
Ranking in other categories
No ranking in other categories
Zscaler Internet Access
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
59
Ranking in other categories
Secure Web Gateways (SWG) (3rd), Internet Security (2nd)
 

Featured Reviews

VivekGupta7 - PeerSpot reviewer
DGM at a financial services firm with 10,001+ employees
Secure, reasonably priced, and performs well
We used cloud services for testing purposes. We used Amazon cloud services. Depending on the solution, there are a variety of options. There are several options such as Endpoint, WAF, NAC, and SIEM are currently available. A variety of solutions are implemented. It was a third-party implementation by Inspira. McAfee also provides an endpoint solution. McAfee's DLP is also present. Previously, we had used Trend Micro and Symantec. There is a method we had to upgrade our systems, a solution was required, and it had to match the three, four solutions from one company that were going to be cheaper, and there is a bidding process, whoever comes first, based on quality and cost, wins the competition. The requirements were speed, quality, and cost. Because Symantec was about to be renewed, our renewal would be more expensive.
Mohan Janarthanan - PeerSpot reviewer
Associate Vice President at Novac Technology Solutions
User access management and threat prevention are enhanced with user-friendly controls
The best features Zscaler Internet Access offers include application control, tenant segregation, and PoP center regions which have low availability zones. The internet access is very successful and bandwidth speed is excellent. It also has application-based control, URL-based control, and SSL inspection capabilities, which are very useful. Additionally, the in-depth CASB segregation is very beneficial to us. One unique feature I found helpful is the tenant level restrictions, which we use to only access our organization's tenant level mail IDs, drives, and specific tenant level access while restricting public access. Zscaler Internet Access has positively impacted our organization as we have noticed substantial outputs and income. It has improved our security environment control and endpoint protection. It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses. It has a toggle button to enable features entirely at the tenant level for all users onboarded into Zscaler Internet Access, resulting in much better outcomes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The stability has a good standard right now."
"The solution is not too expensive. It's affordable."
"The product is very easy to implement, the process is straightforward with no complexities to speak of, and it's very quick to deploy so you can install it and have it up and running in ten minutes."
"It's a solution that permits making a granular configuration and it is easier to deploy the same configuration on a lot of devices using the central console. It is the master of the product."
"The most valuable feature of this solution is that it protects against threats that are coming from the web."
"One of the best things we've found is when you are at home, all the rules that we applied here in our facility or our office go to the cloud, the same rules apply to anyone who works at home, and we block the ability to go to any site that is found on the blacklist, which has improved a lot lately because now we have almost zero PC compromise."
"Using this type of solution is best practice in the industry."
"The most valuable feature is the ease in the configuration for security roles."
"One feature that is valuable to me from an implementation point of view is that it's very easy to implement."
"​After a proper implementation, the maintenance is very low.​"
"It's easy to deploy and easy to use."
"SSL inspection is a valuable feature."
"The protection is most valuable."
"The solution’s customer service is good."
"Zscaler covers all the features needed to replace a VPN or proxy solution. They are good. They've been on the market for 15 years now, so they are mature enough."
"Zscaler covers all the features needed to replace a VPN or proxy solution; they are good, and they've been on the market for 15 years now, so they are mature enough."
 

Cons

"The technical support is good, but it's always "I'll call you back", especially when there are no threats."
"The configuration could be simplified because it is more complex to make the configuration on McAfee."
"The solution could always use more security features."
"The True Key version for mobile phones should be improved."
"The only thing I can think of that might be negative is that sometimes I get a feeling that web protection products are purposely filtering some sites that are not really malicious."
"The manufacturerers should have more transparancy about exactly what is getting filtered when you use the product and why."
"We need a better customer experience and more flexibility in the product."
"We used a consultant to help us set it up. Unfortunately, he was not that good. They were out of McAfee people. He was a consultant and knew the product, but he was not a McAfee person. How they managed it and how they worked was not straightforward."
"Zscaler should continue to make the user interface better. They should also improve the backup network and continue to expand it so that it can handle larger numbers of customers."
"Zscaler Internet Access's troubleshooting is very limited, and their textbook logs need to be more informative."
"Technical support could be better."
"I would like to see more training and video documentation."
"Do not expect to pay for the service and start using it, like Gmail. Zscaler requires a proper implementation to be done to make it successful."
"Every client decided to purchase professional services because deploying Zscaler Internet Access is too complex."
"What could be improved in Zscaler Internet Access is its price. It could be cheaper."
"If they can also integrate with the multi-factor authentication to prompt users to do another, second-factor authentication, that would be ideal."
 

Pricing and Cost Advice

"It is not very expensive. It costs 100 Canadian Dollars per year per license. I buy one-year or two-year protection. The license covers my PC, laptops, and telephone. The cost is per user but for multiple devices. It has just the standard licensing fees. There are some options for extended protection. For example, if I wanted to have a VPN, there will be an extra cost. So, there are upgradable features, but I'm very happy with what it is giving me with the basic plan. It gives me the basic privacy protection that I need."
"The pricing is cheaper than some of the other options that are available."
"The license number would be approximately $35,000."
"In McAfee Web Protection you have the ability to install any appliance you want with the same license. If you need an appliance on-premise, you can install it with the same license because the license is for users, not for appliances. If you need one more, you can install it and you don't have problems with the license or need to change your environment."
"$150 Canadian per year."
"It is costlier than other solutions."
"There are multiple bundles: enterprise, business, and transformation. Transformation includes all the features, but recently I've seen a few more line items that are additional costs. Overall, it's expensive."
"Zscaler is an expensive solution, but it's worth the price. Their services are unmatched by competitors. Some may come with half the features that Zscaler can offer and be much cheaper. However, they do not have the global coverage that Zscaler has, and they will not provide the same low latencies and the same speeds that Zscaler can."
"The pricing is an issue. It is expensive compared to other firewalls on the market."
"Our monthly fee is around R3000."
"The pricing is fair based on its competitive market."
"Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
"Licenses are available on a per-host basis. Some features like sandboxing require an additional fee, but most standard features are included in the license."
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Top Industries

By visitors reading reviews
Marketing Services Firm
17%
Financial Services Firm
16%
Construction Company
12%
Performing Arts
12%
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise8
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise10
Large Enterprise37
 

Questions from the Community

Do you recommend McAfee Web Protection?
I highly recommend McAfee Web Protection. In my opinion, it is a comprehensive web protection platform with a great firewall. I find that it is a lot less bulky than competing solutions on the mark...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration....
What is your experience regarding pricing and costs for Zscaler Internet Access?
It is only for big companies currently and they only focus on that. That is one of the problems to get into the market. Of course, it is an expensive product.
 

Also Known As

McAfee Web Gateway, McAfee SaaS Web Protection
ZIA
 

Overview

 

Sample Customers

Sicredi
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Cisco, Zscaler, iboss and others in Internet Security. Updated: April 2026.
885,837 professionals have used our research since 2012.