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McAfee Web Protection [EOL] vs Webroot DNS Protection vs Zscaler Internet Access comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Featured Reviews

VivekGupta7 - PeerSpot reviewer
Secure, reasonably priced, and performs well
We used cloud services for testing purposes. We used Amazon cloud services. Depending on the solution, there are a variety of options. There are several options such as Endpoint, WAF, NAC, and SIEM are currently available. A variety of solutions are implemented. It was a third-party implementation by Inspira. McAfee also provides an endpoint solution. McAfee's DLP is also present. Previously, we had used Trend Micro and Symantec. There is a method we had to upgrade our systems, a solution was required, and it had to match the three, four solutions from one company that were going to be cheaper, and there is a bidding process, whoever comes first, based on quality and cost, wins the competition. The requirements were speed, quality, and cost. Because Symantec was about to be renewed, our renewal would be more expensive.
James Selby - PeerSpot reviewer
Offers reasonable pricing and solid scalability in the enterprise context
In my limited experience with Webroot, it has shown good scalability, particularly in the enterprise context. When it comes to Webroot DNS, I find it to be a nice solution but prefer a more comprehensive approach. I lean towards XDR vendors that can integrate DNS protection into a unified dashboard, especially as traditional anti-malware solutions like Webroot face challenges with evolving threat actors. Currently, I have around 60,000 Webroot users for anti-malware, but for DNS protection, it is a fraction—about one or two percent—since some clients opt for other solutions. Traditional anti-malware technology is becoming less effective against sophisticated threats.
ShanavasVK - PeerSpot reviewer
Helps maintain a consistent posture of internet security while getting rid of VPN and hovering into zero trust
There could be a better way for the tool to categorize the traffic. For example, the tool does exceptions and everything overall. If I want to give guest access or provide access to guest users or any other internet access and if it does not go through the SSL inspection because, in our company, we can't have the root certificate on a device that we don't manage, which can be called out as an exception or an exclusion, but that doesn't provide a proper reflection of the picture of what is happening in the environment. There are granularities bringing it down. The tool I used or still have is Zscaler Cloud Connector to protect the cloud environment, which can have a bit more user-friendly installation and setup, and it would help a lot. The deployment process of Zscaler Cloud Connector needs to be more user-friendly. Improvements are required in the exception category. For example, suppose I report on a monthly basis what the breaches and traffic violating the SSL inspection area are coming from. In that case, I may find that half of them may be coming through some guest network, meaning the tool doesn't differentiate between the guest or normal networks or the corporate networks. Having options to differentiate different networks would be ideal so that it can show a true picture of things to users, as half of the things in the tool are not in our control and are not of our concern.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The stability has a good standard right now."
"The most valuable feature is the ease in the configuration for security roles."
"The most valuable feature of this solution is that it protects against threats that are coming from the web."
"The most valuable features of McAfee Web Protection are the reporter, and you have the option to have an agent installed in the notebooks or on the mobiles. You are able to have the same policies inside and outside of your organization which is a benefit."
"It doesn't seem to take too much system bandwidth, and I also like its reporting. Once a month, it gives me a reminder of the activity. It reminds me that the protection is on, and if there are any issues, it summarizes those minor issues. During the month, it only notifies when there is something special."
"It is functional. It has reduced risk and downtime while also ensuring regulatory compliance, which is critical."
"The product is quite an effective firewall."
"It's a solution that permits making a granular configuration and it is easier to deploy the same configuration on a lot of devices using the central console. It is the master of the product."
"Webroot excels in DNS protection, particularly in blocking malicious sites and phishing."
"DNS protection is valuable."
"Almost everyone who uses it is happy about the product. I don't get any types of complaints from my clients."
"When compared with other products, Webroot DNS Protection is the best to secure the end users."
"The dashboard of the solution is a valuable feature."
"The installation is easy and doesn't take long. The program speedy and doesn't crash. It doesn't consume computer hardware or software."
"Zscaler covers all the features needed to replace a VPN or proxy solution. They are good. They've been on the market for 15 years now, so they are mature enough."
"​After a proper implementation, the maintenance is very low.​"
"The solution is scalable and stable."
"The scanning feature is impressive, because they do not introduce a big latency to the traffic."
"The most valuable features of Zscaler Internet Access are it's on the cloud, high network performance, and the interception of users is very easy."
"Zscaler Internet Access has helped us reduce the time that we spend managing security policies by about four hours a week. We can use this time to focus on other things, especially the IT team."
"It is easy to set up the solution."
"The VPN is valuable, as the whole technology is very different from a traditional VPN."
 

Cons

"The configuration could be simplified because it is more complex to make the configuration on McAfee. What can be improved is the support of the agent on smartphones, IOS or Android. That still now is not available yet."
"There is a real need to make sure all the updates and improvements are in order to keep the security at top performance to continue defeating threats that come daily."
"The manufacturerers should have more transparancy about exactly what is getting filtered when you use the product and why."
"The initial setup could be simplified, there is a learning curve during the implementation."
"The solution should be more proactive in regards to sending you updates."
"Lacking filter for spam."
"In McAfee Web Protection there are gaps in the security design, in the overall architecture, the gaps need to be fixed."
"We used a consultant to help us set it up. Unfortunately, he was not that good. They were out of McAfee people. He was a consultant and knew the product, but he was not a McAfee person. How they managed it and how they worked was not straightforward."
"The price could be improved."
"Reporting is not done in real-time. Rather, it is done in 15-minute intervales. This is something that should be configurable by the admin."
"If the solution could integrate with FortiGate where there would only be a need of one dashboard instead of having to set policies on our firewall and our DNS, this would be helpful."
"It needs to be more secure for production environments."
"It addresses a specific risk related to malicious sites but doesn't cover broader security aspects."
"The reporting system needs improvement. They should make is that we can customize it so we can add, remove or change its interface but they use a template. The reports cannot be changed."
"The solution's technical support needs to be improved, especially by offering a better support structure for different geographical areas."
"The solution is expensive. They recently revised the pricing and packaging. Some of our existing customers have been asking for alternate solutions for a lower price."
"Technical support could be better."
"The tool should improve the predefined dictionaries."
"Currently, the solution's interface is not that user-friendly."
"I would like to see the ability to choose a pool of IPs for my company, set up rules based on them, and know that those IPs are not used by other companies."
"If they can also integrate with the multi-factor authentication to prompt users to do another, second-factor authentication, that would be ideal."
"Zscaler Internet Access could improve by adding a VPN feature."
 

Pricing and Cost Advice

"The pricing is cheaper than some of the other options that are available."
"It is not very expensive. It costs 100 Canadian Dollars per year per license. I buy one-year or two-year protection. The license covers my PC, laptops, and telephone. The cost is per user but for multiple devices. It has just the standard licensing fees. There are some options for extended protection. For example, if I wanted to have a VPN, there will be an extra cost. So, there are upgradable features, but I'm very happy with what it is giving me with the basic plan. It gives me the basic privacy protection that I need."
"$150 Canadian per year."
"The license number would be approximately $35,000."
"In McAfee Web Protection you have the ability to install any appliance you want with the same license. If you need an appliance on-premise, you can install it with the same license because the license is for users, not for appliances. If you need one more, you can install it and you don't have problems with the license or need to change your environment."
Information not available
"Our monthly fee is around R3000."
"ZIA follows a subscription model pricing and charges you based on the number of users. I would say its price is good."
"We pay around 6,500 INR per user per year, which is very expensive. I would rate Zscaler's pricing one out of five."
"We have found the solution to be expensive."
"Zscaler is transparent about its pricing model."
"The pricing is an issue. It is expensive compared to other firewalls on the market."
"Because it's a cloud solution, we pay on a yearly basis. It is affordable and includes tech support and all features."
"Zscaler is an expensive solution, but it's worth the price. Their services are unmatched by competitors. Some may come with half the features that Zscaler can offer and be much cheaper. However, they do not have the global coverage that Zscaler has, and they will not provide the same low latencies and the same speeds that Zscaler can."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
32%
Comms Service Provider
10%
Wellness & Fitness Company
10%
Real Estate/Law Firm
6%
Educational Organization
24%
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
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Also Known As

McAfee Web Gateway, McAfee SaaS Web Protection
SecureAnywhere DNS Protection
ZIA
 

Overview

 

Sample Customers

Sicredi
1. Cisco  2. Dell  3. HP  4. IBM  5. Microsoft  6. Oracle  7. Symantec  8. McAfee  9. Trend Micro  10. Palo Alto Networks  11. Fortinet  12. Check Point Software Technologies  13. Juniper Networks  14. F5 Networks  15. Citrix Systems  16. VMware  17. FireEye  18. Splunk  19. Proofpoint  20. Carbon Black  21. Barracuda Networks  22. SonicWall  23. WatchGuard Technologies  24. Sophos  25. Kaspersky Lab  26. Bitdefender  27. Avast  28. AVG Technologies  29. ESET  30. Malwarebytes  31. Webroot (the company itself)  32. OpenDNS (now part of Cisco)
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
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