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Menlo Protect vs Zscaler Internet Access comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Menlo Protect
Ranking in Internet Security
14th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
Email Security (54th), Enterprise Browsers (5th), Remote Browser Isolation (RBI) (4th)
Zscaler Internet Access
Ranking in Internet Security
2nd
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
59
Ranking in other categories
Secure Web Gateways (SWG) (3rd)
 

Mindshare comparison

As of June 2026, in the Internet Security category, the mindshare of Menlo Protect is 3.5%, up from 2.5% compared to the previous year. The mindshare of Zscaler Internet Access is 26.8%, down from 34.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Internet Security Mindshare Distribution
ProductMindshare (%)
Zscaler Internet Access26.8%
Menlo Protect3.5%
Other69.7%
Internet Security
 

Featured Reviews

reviewer1991553 - PeerSpot reviewer
Information Security Specialist at a financial services firm with 10,001+ employees
Decreased our security alerts without impacting employees' work
I can't say that there is one specific feature that is most valuable. It's the overall platform that is well-suited to our needs. It's something that is different from a lot of other products or platforms in the marketplace. It provides a single console for security policy and management. That is somewhat important because we used to have other products where you would have to log in to individual appliances, devices, or clusters. Having one spot to log in to or one area to go to for doing different tasks and viewing data sources, just makes it easier from a user perspective. Also, the fact that it's invisible to our end-users and doesn't affect their work is very important. Most companies don't want to have added friction or impact on their users. In addition, the combination of user-friendliness for admins, and security for the organization, works well. As a cloud-hosted solution, it provides ease of use.
Mohan Janarthanan - PeerSpot reviewer
Associate Vice President at Novac Technology Solutions
User access management and threat prevention are enhanced with user-friendly controls
The best features Zscaler Internet Access offers include application control, tenant segregation, and PoP center regions which have low availability zones. The internet access is very successful and bandwidth speed is excellent. It also has application-based control, URL-based control, and SSL inspection capabilities, which are very useful. Additionally, the in-depth CASB segregation is very beneficial to us. One unique feature I found helpful is the tenant level restrictions, which we use to only access our organization's tenant level mail IDs, drives, and specific tenant level access while restricting public access. Zscaler Internet Access has positively impacted our organization as we have noticed substantial outputs and income. It has improved our security environment control and endpoint protection. It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses. It has a toggle button to enable features entirely at the tenant level for all users onboarded into Zscaler Internet Access, resulting in much better outcomes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In addition, the combination of user-friendliness for admins, and security for the organization, works well."
"I can't say that there is one specific feature that is most valuable. It's the overall platform that is well-suited to our needs. It's something that is different from a lot of other products or platforms in the marketplace."
"Menlo Security RBI's best feature is its threat isolation engine."
"Menlo Security RBI has a very good record on stability."
"Zscaler is an expensive solution, but it's worth the price."
"The scanning feature is impressive, because they do not introduce a big latency to the traffic."
"The solution is stable and reliable."
"I would recommend Zscaler Internet Access due to its ease of use and deployment, with a user-friendly interface."
"The solution is scalable and stable."
"The most valuable feature is bandwidth control."
"Zscaler Internet Access's roaming user feature is most valuable and is much better compared to other secure web gateways."
"Overall, we're very happy with our product."
 

Cons

"Menlo Security RBI could be more cloud-friendly, and its mobility could be improved."
"Menlo Security RBI can be very costly."
"There are several features, such as supporting web technologies, that the company is working on implementing in the platform. There are a lot of backend web technologies in use on various websites, for example, two-way audio/video and WebGL, for which support may not be fully implemented in the product."
"In terms of user experience, it could be better."
"Currently, the solution's interface is not that user-friendly."
"I would like to see more training and video documentation."
"I believe, when you use Zscaler, you are not protected from all malware and malicious attacks, so you may need another tool just to cover these gaps."
"Do not expect to pay for the service and start using it, like Gmail. Zscaler requires a proper implementation to be done to make it successful."
"We did hit a problem a while back where they didn't scale properly and we had some major issues."
"The solution can be improved by advancing some of the newer technologies such as the DLP feature, and adding email security."
"There are many functionalities in Zscaler Internet Access that need improvements, such as an advanced firewall and logging capabilities to track calls."
 

Pricing and Cost Advice

"Menlo Security RBI can be very costly."
"Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
"Zscaler is transparent about its pricing model."
"Because it's a cloud solution, we pay on a yearly basis. It is affordable and includes tech support and all features."
"The pricing is an issue. It is expensive compared to other firewalls on the market."
"Our monthly fee is around R3000."
"ZIA follows a subscription model pricing and charges you based on the number of users. I would say its price is good."
"The price is competitive. It's not cheap and it's not expensive."
"Zscaler is an expensive solution, but it's worth the price. Their services are unmatched by competitors. Some may come with half the features that Zscaler can offer and be much cheaper. However, they do not have the global coverage that Zscaler has, and they will not provide the same low latencies and the same speeds that Zscaler can."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
9%
Computer Software Company
8%
Government
8%
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
10%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise38
 

Questions from the Community

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Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration....
What is your experience regarding pricing and costs for Zscaler Internet Access?
It is only for big companies currently and they only focus on that. That is one of the problems to get into the market. Of course, it is an expensive product.
 

Also Known As

Menlo Security Email Security, Menlo Security Remote Browser Isolation
ZIA
 

Overview

 

Sample Customers

Macy's, HSBC, Bank of Hawaii
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Menlo Protect vs. Zscaler Internet Access and other solutions. Updated: June 2026.
899,645 professionals have used our research since 2012.