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Menlo Protect vs Zscaler Internet Access comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Menlo Protect
Ranking in Internet Security
14th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
Email Security (55th), Enterprise Browsers (5th), Remote Browser Isolation (RBI) (4th)
Zscaler Internet Access
Ranking in Internet Security
2nd
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
59
Ranking in other categories
Secure Web Gateways (SWG) (3rd)
 

Mindshare comparison

As of April 2026, in the Internet Security category, the mindshare of Menlo Protect is 3.4%, up from 2.7% compared to the previous year. The mindshare of Zscaler Internet Access is 27.3%, down from 35.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Internet Security Mindshare Distribution
ProductMindshare (%)
Zscaler Internet Access27.3%
Menlo Protect3.4%
Other69.3%
Internet Security
 

Featured Reviews

reviewer1991553 - PeerSpot reviewer
Information Security Specialist at a financial services firm with 10,001+ employees
Decreased our security alerts without impacting employees' work
I can't say that there is one specific feature that is most valuable. It's the overall platform that is well-suited to our needs. It's something that is different from a lot of other products or platforms in the marketplace. It provides a single console for security policy and management. That is somewhat important because we used to have other products where you would have to log in to individual appliances, devices, or clusters. Having one spot to log in to or one area to go to for doing different tasks and viewing data sources, just makes it easier from a user perspective. Also, the fact that it's invisible to our end-users and doesn't affect their work is very important. Most companies don't want to have added friction or impact on their users. In addition, the combination of user-friendliness for admins, and security for the organization, works well. As a cloud-hosted solution, it provides ease of use.
Mohan Janarthanan - PeerSpot reviewer
Associate Vice President at Novac Technology Solutions
User access management and threat prevention are enhanced with user-friendly controls
The best features Zscaler Internet Access offers include application control, tenant segregation, and PoP center regions which have low availability zones. The internet access is very successful and bandwidth speed is excellent. It also has application-based control, URL-based control, and SSL inspection capabilities, which are very useful. Additionally, the in-depth CASB segregation is very beneficial to us. One unique feature I found helpful is the tenant level restrictions, which we use to only access our organization's tenant level mail IDs, drives, and specific tenant level access while restricting public access. Zscaler Internet Access has positively impacted our organization as we have noticed substantial outputs and income. It has improved our security environment control and endpoint protection. It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses. It has a toggle button to enable features entirely at the tenant level for all users onboarded into Zscaler Internet Access, resulting in much better outcomes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Menlo Security RBI's best feature is its threat isolation engine."
"I can't say that there is one specific feature that is most valuable. It's the overall platform that is well-suited to our needs. It's something that is different from a lot of other products or platforms in the marketplace."
"Menlo Security RBI has a very good record on stability."
"In addition, the combination of user-friendliness for admins, and security for the organization, works well."
"The security is excellent."
"For our needs, the cloud-native proxy architecture is a very good solution. We are moving away from on-prem appliances and moving more toward cloud-based solutions. Zscaler is a good fit for our strategy. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."
"Zscaler Internet Access's best feature is the granular policy controls."
"We like Zscaler's traffic filtering, web security, DLP, and IPS features. The real-time threat protection is excellent."
"Basically, the standard traditional model of a firewall becomes obsolete when you implement Zscaler."
"The most valuable feature of Zscaler Internet Access is that it is a consolidated solution, it comes with many features, such as DLP."
"The initial setup was straightforward. The biggest thing for us was to build our own policies. The deployment itself was only a few hours."
"The best thing about Zscaler Internet Access is the website filtering. In the UAE it's quite an important feature because most of the malware comes through the SQL injection and through downloads from websites. Zscaler helps protect against that."
 

Cons

"There are several features, such as supporting web technologies, that the company is working on implementing in the platform. There are a lot of backend web technologies in use on various websites, for example, two-way audio/video and WebGL, for which support may not be fully implemented in the product."
"Menlo Security RBI could be more cloud-friendly, and its mobility could be improved."
"Menlo Security RBI can be very costly."
"There are several features, such as supporting web technologies, that the company is working on implementing in the platform."
"In terms of user experience, it could be better."
"I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later. Typically, if I let some time pass, I can access it again."
"They block Zscaler IPs when the traffic origin is from Zscaler IPs. They've been blocked by certain government organizations so the end users are not able to visit those websites unless we ask them to unblock those IP. This is a bit problematic."
"The solution is expensive. They recently revised the pricing and packaging."
"The solution can be improved by advancing some of the newer technologies such as the DLP feature, and adding email security."
"I would like to see more training and video documentation."
"I would like to see the ability to choose a pool of IPs for my company, set up rules based on them, and know that those IPs are not used by other companies."
"With the pricing structure that they currently have, it is only for big customers."
 

Pricing and Cost Advice

"Menlo Security RBI can be very costly."
"Because it's a cloud solution, we pay on a yearly basis. It is affordable and includes tech support and all features."
"The pricing for Zscaler Internet Access could be made cheaper."
"​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
"It is costlier than other solutions."
"It is quite expensive. It does its job, but it is quite expensive for what we need."
"It is a few pounds per user per month."
"Licenses are available on a per-host basis. Some features like sandboxing require an additional fee, but most standard features are included in the license."
"The price is competitive. It's not cheap and it's not expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
9%
Computer Software Company
9%
Government
8%
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise10
Large Enterprise37
 

Questions from the Community

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Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration....
What is your experience regarding pricing and costs for Zscaler Internet Access?
It is only for big companies currently and they only focus on that. That is one of the problems to get into the market. Of course, it is an expensive product.
 

Also Known As

Menlo Security Email Security, Menlo Security Remote Browser Isolation
ZIA
 

Overview

 

Sample Customers

Macy's, HSBC, Bank of Hawaii
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Menlo Protect vs. Zscaler Internet Access and other solutions. Updated: April 2026.
886,426 professionals have used our research since 2012.