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Menlo Protect vs Zscaler Internet Access comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Menlo Protect
Ranking in Internet Security
15th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
Email Security (59th), Enterprise Browsers (5th), Remote Browser Isolation (RBI) (4th)
Zscaler Internet Access
Ranking in Internet Security
2nd
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
59
Ranking in other categories
Secure Web Gateways (SWG) (3rd)
 

Mindshare comparison

As of February 2026, in the Internet Security category, the mindshare of Menlo Protect is 3.1%, up from 2.9% compared to the previous year. The mindshare of Zscaler Internet Access is 28.8%, down from 35.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Internet Security Market Share Distribution
ProductMarket Share (%)
Zscaler Internet Access28.8%
Menlo Protect3.1%
Other68.1%
Internet Security
 

Featured Reviews

reviewer1991553 - PeerSpot reviewer
Information Security Specialist at a financial services firm with 10,001+ employees
Decreased our security alerts without impacting employees' work
I can't say that there is one specific feature that is most valuable. It's the overall platform that is well-suited to our needs. It's something that is different from a lot of other products or platforms in the marketplace. It provides a single console for security policy and management. That is somewhat important because we used to have other products where you would have to log in to individual appliances, devices, or clusters. Having one spot to log in to or one area to go to for doing different tasks and viewing data sources, just makes it easier from a user perspective. Also, the fact that it's invisible to our end-users and doesn't affect their work is very important. Most companies don't want to have added friction or impact on their users. In addition, the combination of user-friendliness for admins, and security for the organization, works well. As a cloud-hosted solution, it provides ease of use.
Mohan Janarthanan - PeerSpot reviewer
Assosiate Vice President at Novac Technology Solutions
User access management and threat prevention are enhanced with user-friendly controls
The best features Zscaler Internet Access offers include application control, tenant segregation, and PoP center regions which have low availability zones. The internet access is very successful and bandwidth speed is excellent. It also has application-based control, URL-based control, and SSL inspection capabilities, which are very useful. Additionally, the in-depth CASB segregation is very beneficial to us. One unique feature I found helpful is the tenant level restrictions, which we use to only access our organization's tenant level mail IDs, drives, and specific tenant level access while restricting public access. Zscaler Internet Access has positively impacted our organization as we have noticed substantial outputs and income. It has improved our security environment control and endpoint protection. It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses. It has a toggle button to enable features entirely at the tenant level for all users onboarded into Zscaler Internet Access, resulting in much better outcomes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I can't say that there is one specific feature that is most valuable. It's the overall platform that is well-suited to our needs. It's something that is different from a lot of other products or platforms in the marketplace."
"Menlo Security RBI's best feature is its threat isolation engine."
"Zscaler covers all the features needed to replace a VPN or proxy solution. They are good. They've been on the market for 15 years now, so they are mature enough."
"Zscaler Web Security protects our users in remote locations from internet threats - even if they are not connected to our network."
"Zscaler Internet Access gives visibility, which is important to have, and the fact that it is usable everywhere is a significant advantage."
"Tech support is good."
"For our needs, the cloud-native proxy architecture is a very good solution. We are moving away from on-prem appliances and moving more toward cloud-based solutions. Zscaler is a good fit for our strategy. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."
"Zscaler Internet Access protects using data loss prevention. If you have a CASB exposing your cloud out into the network, then Zscaler Internet Access will go ahead and control that unknown cloud application in the CASB, protecting it. There is also data detection with exact data match. This improves the data coming into your cloud so you are protecting it."
"​After a proper implementation, the maintenance is very low.​"
"It is easy to set up the solution."
 

Cons

"There are several features, such as supporting web technologies, that the company is working on implementing in the platform. There are a lot of backend web technologies in use on various websites, for example, two-way audio/video and WebGL, for which support may not be fully implemented in the product."
"Menlo Security RBI could be more cloud-friendly, and its mobility could be improved."
"With the pricing structure that they currently have, it is only for big customers."
"The deployment process of Zscaler Cloud Connector needs to be more user-friendly."
"There are some performance issues when we add on additional controls."
"Zscaler needs to add client-to-client communication. It's always client-to-server communication. The cloud and branch connectors could be improved because we're still dependent on traditional firewalls. They should eliminate this. They should also provide WAN devices should to compete with the SD-WAN solutions also."
"In terms of user experience, it could be better."
"Sometimes it's not easy to use during large deployments of workstations."
"​When you have appliances, SSL inspection is always a headache due to poor performance and/or lack of ciphers implemented. ​"
"The solution's technical support needs to be improved, especially by offering a better support structure for different geographical areas."
 

Pricing and Cost Advice

"Menlo Security RBI can be very costly."
"It is quite expensive. It does its job, but it is quite expensive for what we need."
"The price is competitive. It's not cheap and it's not expensive."
"There are multiple bundles: enterprise, business, and transformation. Transformation includes all the features, but recently I've seen a few more line items that are additional costs. Overall, it's expensive."
"ZIA follows a subscription model pricing and charges you based on the number of users. I would say its price is good."
"The tool is moderately priced."
"Price-wise, the tool is reasonable compared to the other products in the market but it is not a very low-priced tool. The solution does provide value for money."
"It is costlier than other solutions."
"Because it's a cloud solution, we pay on a yearly basis. It is affordable and includes tech support and all features."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
9%
Government
9%
Computer Software Company
13%
Manufacturing Company
10%
Financial Services Firm
10%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise10
Large Enterprise37
 

Questions from the Community

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Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration....
What is your experience regarding pricing and costs for Zscaler Internet Access?
It is only for big companies currently and they only focus on that. That is one of the problems to get into the market. Of course, it is an expensive product.
 

Also Known As

Menlo Security Email Security, Menlo Security Remote Browser Isolation
ZIA
 

Overview

 

Sample Customers

Macy's, HSBC, Bank of Hawaii
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Menlo Protect vs. Zscaler Internet Access and other solutions. Updated: January 2026.
882,032 professionals have used our research since 2012.