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Menlo Protect vs Zscaler Internet Access comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Menlo Protect
Ranking in Internet Security
14th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
Email Security (48th), Enterprise Browsers (6th), Remote Browser Isolation (RBI) (4th)
Zscaler Internet Access
Ranking in Internet Security
2nd
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
60
Ranking in other categories
Secure Web Gateways (SWG) (3rd)
 

Mindshare comparison

As of September 2026, in the Internet Security category, the mindshare of Menlo Protect is 3.3%, up from 2.5% compared to the previous year. The mindshare of Zscaler Internet Access is 27.2%, down from 32.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Internet Security Mindshare Distribution
ProductMindshare (%)
Zscaler Internet Access27.2%
Menlo Protect3.3%
Other69.5%
Internet Security
 

Featured Reviews

reviewer1991553 - PeerSpot reviewer
Information Security Specialist at a financial services firm with 10,001+ employees
Decreased our security alerts without impacting employees' work
I can't say that there is one specific feature that is most valuable. It's the overall platform that is well-suited to our needs. It's something that is different from a lot of other products or platforms in the marketplace. It provides a single console for security policy and management. That is somewhat important because we used to have other products where you would have to log in to individual appliances, devices, or clusters. Having one spot to log in to or one area to go to for doing different tasks and viewing data sources, just makes it easier from a user perspective. Also, the fact that it's invisible to our end-users and doesn't affect their work is very important. Most companies don't want to have added friction or impact on their users. In addition, the combination of user-friendliness for admins, and security for the organization, works well. As a cloud-hosted solution, it provides ease of use.
VikasTiwari - PeerSpot reviewer
Senior Network Engineer at Anthology
Cloud security has transformed remote access and now supports zero trust for all users
The best features Zscaler Internet Access offers are Secure Web Gateway, URL filtering, SSL inspections, and policy-based access control. I find myself relying on Secure Web Gateway, URL filtering, SSL inspection, and policy-based access control the most because these are the main and top-most features I use regularly. Zscaler Internet Access has all of these types of features for securing all internet access and web inspections, allowing me to control all traffic through these features. Zscaler Internet Access features include a Secure Web Gateway for URL filtering, file type control, and inline SSL inspections. The second feature is a cloud firewall with Layer 3 to Layer 7 filtering control and stateful inspections. No hardware inspection or hardware firewall is required. I can also perform segmentations by users, location, and application. There is a cloud CASB solution available as well. Additionally, there is an advanced threat protection feature with signature-based behavioral detections, inline IPS, and zero-day threat protections. The cloud sandboxing solution scans unknown files and provides machine learning-based verdicts to prevent zero-day malware delivery in my environment. There is also a DNS security feature that provides DNS tunneling detections, malicious domain controls, and faster threat containment at the DNS layer. The data protection feature includes inline DLP and CASB-style cloud app control, data sovereignty enforcement, and browser isolation, which executes risky sites in isolated cloud browsers and prevents endpoint compromises. Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users. It has resulted in a drop in security incidents related to web threats and improved visibility into user activity. An area for improvement includes fine-grained troubleshooting tools, better policy simulations, and optimizations around initial configuration complexity.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I can't say that there is one specific feature that is most valuable. It's the overall platform that is well-suited to our needs. It's something that is different from a lot of other products or platforms in the marketplace."
"In addition, the combination of user-friendliness for admins, and security for the organization, works well."
"Menlo Security RBI has a very good record on stability."
"Menlo Security RBI's best feature is its threat isolation engine."
"The solution is stable."
"Zscaler Internet Access is less expensive than competitors like Palo Alto, offering a premium service justified by security enhancements and cost-effective scalability."
"Zscaler has helped to reduce the time we spend managing security policies, significantly lowered the number of FTEs needed to manage the environment, and has definitely helped reduce the number of infected devices in our organization by proactively preventing attacks."
"Zscaler Internet Access has helped us reduce the time that we spend managing security policies by about four hours a week. We can use this time to focus on other things, especially the IT team."
"The main benefit that we have seen is performance improvements based on not having to backhaul traffic and getting cloud services closer to the user."
"For our needs, the cloud-native proxy architecture is a very good solution. We are moving away from on-prem appliances and moving more toward cloud-based solutions. Zscaler is a good fit for our strategy. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."
"Overall, we're very happy with our product."
"Zscaler Internet Access has positively impacted our organization as we have noticed substantial outputs and income, improved our security environment control and endpoint protection, and it prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses."
 

Cons

"Menlo Security RBI could be more cloud-friendly, and its mobility could be improved."
"There are several features, such as supporting web technologies, that the company is working on implementing in the platform. There are a lot of backend web technologies in use on various websites, for example, two-way audio/video and WebGL, for which support may not be fully implemented in the product."
"Menlo Security RBI can be very costly."
"The solution is expensive. They recently revised the pricing and packaging. Some of our existing customers have been asking for alternate solutions for a lower price."
"The solution's pricing is on the higher side. It would be better if it could be lower."
"The solution can be improved by advancing some of the newer technologies such as the DLP feature, and adding email security."
"The response time and engagement model for technical support could be improved to handle complex outages more efficiently."
"Another thing that I would like to see is if Zscaler could have a separate product for direct access. I looked at a private access solution, but I understand there's a separate product that isn't integrated with this."
"The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again."
"I believe, when you use Zscaler, you are not protected from all malware and malicious attacks, so you may need another tool just to cover these gaps."
"One thing that they could improve is the ability to import rules from other platforms."
 

Pricing and Cost Advice

"Menlo Security RBI can be very costly."
"Price-wise, the tool is reasonable compared to the other products in the market but it is not a very low-priced tool. The solution does provide value for money."
"Because it's a cloud solution, we pay on a yearly basis. It is affordable and includes tech support and all features."
"Our monthly fee is around R3000."
"Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
"The price of Zscaler Internet Access should improve, it is expensive."
"There are multiple bundles: enterprise, business, and transformation. Transformation includes all the features, but recently I've seen a few more line items that are additional costs. Overall, it's expensive."
"The price is competitive. It's not cheap and it's not expensive."
"It is costlier than other solutions."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
9%
Comms Service Provider
9%
Computer Software Company
8%
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise39
 

Questions from the Community

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Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration....
What is your experience regarding pricing and costs for Zscaler Internet Access?
We have not purchased Zscaler Internet Access through the AWS Marketplace; the licensing process was handled separately by our financial and management team.
 

Also Known As

Menlo Security Email Security, Menlo Security Remote Browser Isolation
ZIA
 

Overview

 

Sample Customers

Macy's, HSBC, Bank of Hawaii
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Menlo Protect vs. Zscaler Internet Access and other solutions. Updated: September 2026.
912,788 professionals have used our research since 2012.