Try our new research platform with insights from 80,000+ expert users

Meraki MX vs Zscaler Internet Access comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Meraki MX reduces costs and management time while enhancing network efficiency and long-term cost-effectiveness despite initial high expenses.
Sentiment score
7.5
Zscaler Internet Access offers financial and security benefits, saving costs by eliminating legacy systems and reducing device infections.
 

Customer Service

Sentiment score
8.0
Meraki MX's customer service is praised for 24/7 availability and efficiency, despite occasional delays and varying expertise levels.
Sentiment score
7.1
Zscaler Internet Access's technical support is responsive and competent, with user ratings typically between seven to nine out of ten.
I find customer support to be quite adequate
 

Scalability Issues

Sentiment score
8.4
Meraki MX offers scalable solutions for various needs, efficiently supporting from small to enterprise operations despite some hardware limits.
Sentiment score
7.8
Zscaler Internet Access offers excellent scalability, enabling seamless growth across various environments with efficient management and flexibility.
I find Zscaler Internet Access to be highly scalable, which was one of the reasons for choosing it.
 

Stability Issues

Sentiment score
8.2
Meraki MX is stable, excels in harsh environments, but faces occasional feature issues and sporadic reboots, mostly rated highly.
Sentiment score
7.7
Zscaler Internet Access is reliable and secure, with minor regional issues and challenges like SSL inspection and latency.
Zscaler Internet Access is very stable, and I would rate its stability as nine out of ten.
 

Room For Improvement

Meraki MX needs improved features, lower costs, more security, better integration, enhanced management, and combined platform functionalities.
Zscaler Internet Access requires improvements in integration, usability, performance, connectivity, and feature enhancements like VPN and multi-factor authentication.
One feature I am missing is the ability to connect automatically to internal monitoring systems.
 

Setup Cost

Meraki MX pricing is high but valued for ease of use and features, with flexible licenses and negotiable discounts.
Zscaler Internet Access is costly but valued by users for its features and global reach despite extra fees.
Zscaler Internet Access is recognized as an expensive solution.
 

Valuable Features

Meraki MX provides user-friendly, cloud-managed network security with features like AutoVPN, SD-WAN, traffic shaping, and automatic updates.
Zscaler Internet Access offers robust security with low latency, scalability, and ease of use for distributed organizations.
The most valuable feature for me is the ability to see how my network and traffic looks with modules like analytics and insights.
 

Categories and Ranking

Meraki MX
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
62
Ranking in other categories
Unified Threat Management (UTM) (3rd)
Zscaler Internet Access
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
52
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Internet Security (2nd)
 

Mindshare comparison

Meraki MX and Zscaler Internet Access aren’t in the same category and serve different purposes. Meraki MX is designed for Unified Threat Management (UTM) and holds a mindshare of 18.1%, down 19.4% compared to last year.
Zscaler Internet Access, on the other hand, focuses on Secure Web Gateways (SWG), holds 15.5% mindshare, down 17.0% since last year.
Unified Threat Management (UTM)
Secure Web Gateways (SWG)
 

Featured Reviews

Mike Cote - PeerSpot reviewer
Easy to manage and dashboard allows us to see and manage customers
The solution's most valuable feature is the Meraki dashboard, which is a single pane of glass. The dashboard allows us to see and manage all our Meraki customers. Since it's cloud-based management, we can remotely support Meraki, which makes it easy for us. We like to sell and deploy Meraki MX because of the ease of management.
ShanavasVK - PeerSpot reviewer
Helps maintain a consistent posture of internet security while getting rid of VPN and hovering into zero trust
There could be a better way for the tool to categorize the traffic. For example, the tool does exceptions and everything overall. If I want to give guest access or provide access to guest users or any other internet access and if it does not go through the SSL inspection because, in our company, we can't have the root certificate on a device that we don't manage, which can be called out as an exception or an exclusion, but that doesn't provide a proper reflection of the picture of what is happening in the environment. There are granularities bringing it down. The tool I used or still have is Zscaler Cloud Connector to protect the cloud environment, which can have a bit more user-friendly installation and setup, and it would help a lot. The deployment process of Zscaler Cloud Connector needs to be more user-friendly. Improvements are required in the exception category. For example, suppose I report on a monthly basis what the breaches and traffic violating the SSL inspection area are coming from. In that case, I may find that half of them may be coming through some guest network, meaning the tool doesn't differentiate between the guest or normal networks or the corporate networks. Having options to differentiate different networks would be ideal so that it can show a true picture of things to users, as half of the things in the tool are not in our control and are not of our concern.
report
Use our free recommendation engine to learn which Unified Threat Management (UTM) solutions are best for your needs.
831,265 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
28%
Computer Software Company
14%
Manufacturing Company
4%
Government
4%
Educational Organization
25%
Computer Software Company
13%
Financial Services Firm
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Fortigate 60d vs. Meraki MX67 for a small company without a dedicated IT Department
We have Meraki Mx devices now, we are looking to replace them. But that is because the Meraki MX platform lacks SSL Inspection, Granular Firewall rules (Block only, no allow setting), client vpn re...
Which is better - Meraki MX or Cisco ASA Firewall?
Cisco Adaptive Security Appliance (ASA) software is the operating software for the Cisco ASA suite. It supports network security and firewall options. We researched both Meraki and ASA. We liked t...
What do you like most about Meraki MX?
I am happy with the technical support for the solution. I rate the technical support a ten out of ten.
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration....
 

Also Known As

MX64, MX64W, MX84, MX100, MX400, MX600
ZIA
 

Learn More

Video not available
 

Overview

 

Sample Customers

Hyatt, ONS
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Meraki MX vs. Zscaler Internet Access and other solutions. Updated: July 2019.
831,265 professionals have used our research since 2012.