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Meraki MX vs Zscaler Internet Access comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Meraki MX
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
62
Ranking in other categories
Unified Threat Management (UTM) (2nd)
Zscaler Internet Access
Average Rating
8.2
Number of Reviews
51
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Internet Security (2nd)
 

Mindshare comparison

Meraki MX and Zscaler Internet Access aren’t in the same category and serve different purposes. Meraki MX is designed for Unified Threat Management (UTM) and holds a mindshare of 19.5%, down 19.7% compared to last year.
Zscaler Internet Access, on the other hand, focuses on Secure Web Gateways (SWG), holds 15.5% mindshare, down 16.8% since last year.
Unified Threat Management (UTM)
Secure Web Gateways (SWG)
 

Featured Reviews

Spencer Malmad - PeerSpot reviewer
Nov 22, 2022
Very easy to deploy with a simple configuration; stable and scalable with great support
The Cisco supply chain is problematic although that may not be all their fault. What I really want is to be able to sell the solution and deploy it for my clients. They are very cagey about the availability of their product and they definitely take better care of their larger clients, pricing out mid-sized organizations. I'd like their policy rules to be closer to those of some of the other vendors. They're very complacent and I find the rule set to be a little arcane. There's no company ou there that does the combination of hardware quality, reliability of service, and most importantly, the quality of the interface.
Bhaskar Rao - PeerSpot reviewer
May 27, 2024
It offers us a single point of control, but we've had some problems with performance
We use Zscaler as a secure internet proxy. All of the traffic is filtered through it. We have about 3,000 users at the organization.  All internet traffic goes through Zscaler, which protects the organization's IP, which isn't published publicly. Zscaler's cloud services filter and clear all…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is good for load balancing."
"Traffic Shaping: The device lets you decide how you want to use your internet services. Due to the fact that Meraki can accept dual WAN, you can decide the way you balance the data traffic."
"Dual WAN connections are greatly simplified and point-to-point VPNs automatically connect regardless of what WAN connection is active."
"Meraki MX offers advanced filtration options, plus it behaves like a router and a firewall at the same time."
"Features are straightforward to use as you switch them on or off, which can be advantageous from a simplicity point of view."
"It is easy to manage, which is one of the most important things for us. It is also flexible, stable, and scalable."
"Intrusion detection and prevention (IDS/IPS): The best feature. It can detect malware, even a virus, and warn you by email about the device that has it. When the Meraki detects that something is wrong, it automatically blocks the connection or the intrusion, delivering a graphic report with all the necessary content."
"It has a helpful feature for database troubleshooting issues."
"For our needs, the cloud-native proxy architecture is a very good solution. We are moving away from on-prem appliances and moving more toward cloud-based solutions. Zscaler is a good fit for our strategy. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."
"We enjoy all of the proxy capabilities and the capability to integrate into the SIEM/SOC solution."
"The initial setup is very straightforward."
"Zscaler covers all the features needed to replace a VPN or proxy solution. They are good. They've been on the market for 15 years now, so they are mature enough."
"​After a proper implementation, the maintenance is very low.​"
"The product's initial setup phase is a bit easy, as one doesn't need high technical expertise."
"The scanning feature is impressive, because they do not introduce a big latency to the traffic."
"The URL filtering has been the most valuable feature."
 

Cons

"We have been having a problem with the VPN. When the energy goes down and is back again, the VPN link doesn't get established. We have to manually turn off the modems and other pieces of equipment and manually establish the VPN. It has been around one month since we have been having this problem, and we don't have enough support from Meraki to solve the problem."
"You can only have one tunnel in the whole infrastructure — one tunnel with one device."
"The product is quite complex to set up."
"It would be great if the Meraki devices let us see, in real time, the internet demand on a single device."
"The product could incorporate tools like ThousandEyes into the system so we can see things directly."
"Improvements are required more on the side of troubleshooting."
"It can be hard to get a hold of the solution’s technical support team."
"I need more UTM protection security features."
"I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later. Typically, if I let some time pass, I can access it again."
"Zscale is providing a proxy IP, and most government sites will block traffic from a proxy. Also, we see some performance issues on the cloud side during DC failover."
"One thing that needs to be improved is their presence in China. I'm not sure if that's a Zscaler thing or if it's a problem with all vendors in this space, but it would be nice to have better coverage in China. This concern is a common one for vendors across the board when dealing with the Chinese market."
"There are some performance issues when we add on additional controls."
"The deployment process of Zscaler Cloud Connector needs to be more user-friendly."
"I would like to see more training and video documentation."
"In terms of user experience, it could be better."
"The reporting functionality could be a bit easier to use. There is a reporting function, but it's quite hard to do any good reporting, from a user-management perspective. For example, if a department manager wants to know how his department is using the web, there is a way to get the data, but it's quite cumbersome to get it and show it well. And that's true for comparing between departments."
 

Pricing and Cost Advice

"The pricing could always be improved — especially with the shape the economy is in at the moment."
"It is more expensive than other solutions, but it is a cloud-managed network solution and support is given at the moment you call. That give a very big plus."
"We just have to pay for the product and the license. We have a license for three years, and it is renewed every three years. It costs $1,200 for three years for one endpoint. Meraki had a good promotion for remote workers or remote workforce. The discount is very good. This promotion continues till the next fiscal year of Cisco."
"It is an expensive solution. There is a five-year licensing requirement. We already renewed licenses for all our devices."
"Meraki is also expensive, but it's a little bit less expensive and it's easier to configure than Cisco ASA."
"The product is a little expensive."
"The price could be lower, but compared to the TCO of other products, it's not really that expensive."
"Meraki is the best option — based on the price and the features available."
"We have found the solution to be expensive."
"The solution is a little bit expensive. On a scale of one to five, I would rate it as a three."
"Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
"The pricing is fair based on its competitive market."
"​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
"We pay around 6,500 INR per user per year, which is very expensive. I would rate Zscaler's pricing one out of five."
"The pricing for Zscaler Internet Access could be made cheaper."
"It is costlier than other solutions."
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Top Industries

By visitors reading reviews
Educational Organization
26%
Computer Software Company
15%
Manufacturing Company
5%
Government
4%
Educational Organization
23%
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Fortigate 60d vs. Meraki MX67 for a small company without a dedicated IT Department
We have Meraki Mx devices now, we are looking to replace them. But that is because the Meraki MX platform lacks SSL Inspection, Granular Firewall rules (Block only, no allow setting), client vpn re...
Which is better - Meraki MX or Cisco ASA Firewall?
Cisco Adaptive Security Appliance (ASA) software is the operating software for the Cisco ASA suite. It supports network security and firewall options. We researched both Meraki and ASA. We liked t...
What do you like most about Meraki MX?
I am happy with the technical support for the solution. I rate the technical support a ten out of ten.
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration....
 

Also Known As

MX64, MX64W, MX84, MX100, MX400, MX600
ZIA
 

Learn More

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Overview

 

Sample Customers

Hyatt, ONS
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Meraki MX vs. Zscaler Internet Access and other solutions. Updated: July 2019.
815,854 professionals have used our research since 2012.