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Meraki MX vs Zscaler Internet Access comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Meraki MX
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
62
Ranking in other categories
Unified Threat Management (UTM) (3rd)
Zscaler Internet Access
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
51
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Internet Security (2nd)
 

Mindshare comparison

Meraki MX and Zscaler Internet Access aren’t in the same category and serve different purposes. Meraki MX is designed for Unified Threat Management (UTM) and holds a mindshare of 18.7%, down 19.4% compared to last year.
Zscaler Internet Access, on the other hand, focuses on Secure Web Gateways (SWG), holds 15.5% mindshare, down 16.9% since last year.
Unified Threat Management (UTM)
Secure Web Gateways (SWG)
 

Featured Reviews

Mike Cote - PeerSpot reviewer
Easy to manage and dashboard allows us to see and manage customers
The solution's most valuable feature is the Meraki dashboard, which is a single pane of glass. The dashboard allows us to see and manage all our Meraki customers. Since it's cloud-based management, we can remotely support Meraki, which makes it easy for us. We like to sell and deploy Meraki MX because of the ease of management.
Bhaskar Rao - PeerSpot reviewer
It offers us a single point of control, but we've had some problems with performance
We use Zscaler as a secure internet proxy. All of the traffic is filtered through it. We have about 3,000 users at the organization.  All internet traffic goes through Zscaler, which protects the organization's IP, which isn't published publicly. Zscaler's cloud services filter and clear all…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Site to Site VPN: The device can establish a VPN connection to multiple sites in a mesh environment in seconds, and without complex VPN knowledge."
"Meraki makes it easy to be secure and know where the holes are to fix them. We have been fixing anything that we have ever found for 20 years. We keep up-to-date with firmware upgrades. We just try to stay on top of everything for security, like maintaining updates and getting rid of old systems. I feel like we're on top of it."
"Intrusion detection and prevention (IDS/IPS): The best feature. It can detect malware, even a virus, and warn you by email about the device that has it. When the Meraki detects that something is wrong, it automatically blocks the connection or the intrusion, delivering a graphic report with all the necessary content."
"It prevents us from being hacked and delivers information about who and where the attack came from."
"You can use your web browser to do the configuration which is easier than Cisco CLI transcripts."
"The technical support people from Meraki are brilliant."
"I think cloud management is key. The cloud management and support are the two things that make the product great."
"The solution is good for load balancing."
"The initial setup is very straightforward."
"Overall, we're very happy with our product."
"All internet access flows through the Zscaler proxy, regardless of whether people are in office or remote. I have greater control site access and I minimize the number of compromises that we experience to almost none."
"Whether you are in a hotel somewhere, or in Africa, it does not matter. You will get the Zscaler protection presence anywhere."
"The policies are very intuitive and easy to configure, with very little possibility of messing things up."
"One on the main benefits is protection all time from anywhere."
"Zscaler Web Security protects our users in remote locations from internet threats - even if they are not connected to our network."
"Zscaler covers all the features needed to replace a VPN or proxy solution. They are good. They've been on the market for 15 years now, so they are mature enough."
 

Cons

"We had minor issues with Meraki MX. We had a couple of RMAs, so that could be an area for improvement, but in terms of how the RMAs went, the turnaround time and getting those back into redeployment were quick. Another area for improvement in Meraki MX is that when you're scaling for multiple locations, you need to use the same model, but the model you'd need is only available for a short time. The specific model you require could be out of stock, or Meraki isn't making that model anymore, so Meraki should improve that."
"The current lead time is longer for Meraki MX, and it needs to be improved."
"The solution's pricing should be reduced."
"The IPS, the Intrusion Prevention System, can be improved."
"From the improvement perspective, we need more monitoring capabilities. We want to have full-based access visibility, such as, what is happening when something is trying to reach and it is denying. We cannot see some parts of it. The integration of active directory with this product is not very fruitful. It has some bugs or lacks in the functionality of active directory integration. We are unable to identify where exactly and whether it has really applied our policy."
"We could have more reporting options and the ability to send alarms to the administrator."
"We can’t access GUI management and CLI opening features when the Internet is unavailable."
"Meraki tech support staff have a lot more visibility into your network than you do, which is frustrating at times. I understand the approach is to keep the dashboard easier to understand. This will frustrate more advanced users at times.​"
"There are many functionalities in Zscaler Internet Access that need improvements, such as an advanced firewall and logging capabilities to track calls."
"Zscale is providing a proxy IP, and most government sites will block traffic from a proxy. Also, we see some performance issues on the cloud side during DC failover."
"Zscaler needs to add client-to-client communication. It's always client-to-server communication. The cloud and branch connectors could be improved because we're still dependent on traditional firewalls. They should eliminate this. They should also provide WAN devices should to compete with the SD-WAN solutions also."
"The solution can be improved by advancing some of the newer technologies such as the DLP feature, and adding email security."
"Zscaler Internet Access needs to integrate more ISPs. It is good to have more than three ISPs."
"I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later. Typically, if I let some time pass, I can access it again."
"There are a few features that are not compatible with the Azure cloud."
"One thing that needs to be improved is their presence in China. I'm not sure if that's a Zscaler thing or if it's a problem with all vendors in this space, but it would be nice to have better coverage in China. This concern is a common one for vendors across the board when dealing with the Chinese market."
 

Pricing and Cost Advice

"The product’s price is reasonable."
"The price of Meraki MX is between $8 and $1,200. Additionally, we typically purchase a three-year enterprise license, and we pay approximately $899 and mark it up a bit."
"The solution is expensive."
"The price could be lower, but compared to the TCO of other products, it's not really that expensive."
"I rate the tool's price a four on a scale of one to ten, where one is cheap, and ten is very expensive."
"The Meraki UTM is excellent when you buy the Advanced Security license. If you buy a different license you lost all the valuable functions."
"Its licensing cost could be better."
"Meraki MX is an expensive solution."
"​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
"The tool is moderately priced."
"It is costlier than other solutions."
"The pricing for Zscaler Internet Access could be made cheaper."
"ZIA follows a subscription model pricing and charges you based on the number of users. I would say its price is good."
"The pricing is an issue. It is expensive compared to other firewalls on the market."
"The price of Zscaler Internet Access should improve, it is expensive."
"Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
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Top Industries

By visitors reading reviews
Educational Organization
27%
Computer Software Company
15%
Manufacturing Company
5%
Government
4%
Educational Organization
24%
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Fortigate 60d vs. Meraki MX67 for a small company without a dedicated IT Department
We have Meraki Mx devices now, we are looking to replace them. But that is because the Meraki MX platform lacks SSL Inspection, Granular Firewall rules (Block only, no allow setting), client vpn re...
Which is better - Meraki MX or Cisco ASA Firewall?
Cisco Adaptive Security Appliance (ASA) software is the operating software for the Cisco ASA suite. It supports network security and firewall options. We researched both Meraki and ASA. We liked t...
What do you like most about Meraki MX?
I am happy with the technical support for the solution. I rate the technical support a ten out of ten.
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration....
 

Also Known As

MX64, MX64W, MX84, MX100, MX400, MX600
ZIA
 

Learn More

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Overview

 

Sample Customers

Hyatt, ONS
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Meraki MX vs. Zscaler Internet Access and other solutions. Updated: July 2019.
824,053 professionals have used our research since 2012.