Microsoft Azure App Service vs Pega BPM comparison

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8,545 views|4,852 comparisons
94% willing to recommend
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9,596 views|7,227 comparisons
90% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Microsoft Azure App Service and Pega BPM based on real PeerSpot user reviews.

Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Microsoft Azure App Service vs. Pega BPM Report (Updated: May 2024).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I've used Microsoft Azure App Service quite a lot, and what I like best about it is that it's a serverless HAM, which is a feature that can run a function, a single function, but faster and more frequently without needing any other assistance. This has been what I found most valuable in Microsoft Azure App Service, the serverless option that's very easy to utilize, and you only need a minimal setup to use this and to enjoy the functionalities required, so the solution gives me a lot of comfort whenever I'm using it.""It allows you to host your App Service on Azure and provides the ability to bypass online.""The most valuable features of this solution are the easy deployment, the scalability, and the Azure maintenance.""The best feature is scalability, which allows you to target potential clients worldwide by connecting the application to a local server. This makes the application readily accessible, and the response time will be much better.""The most valuable feature is that it's an ideal solution when it comes to lifting and shifting monolithic applications from on-premises to Azure Cloud. It allows for a quick shift into the cloud without having to analyze and design very specific infrastructure and services for monolithic applications hosted primarily on-premises. Let's say that the team does not want to really redesign monoliths in a microservices-based application and that they want to make a quick move towards adopting the cloud tech stack. Then, Microsoft Azure App Service is probably the best option.""The cost is reasonable.""The solution is very simple to set up.""It's very easy to use. That's one of the advantages for the business, that you don't need to struggle to configure your website and your app service. Microsoft made sure to make it stable and very easy to configure."

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"The solution has very helpful technical support.""It cuts down the time taken for coding. Earlier it used take for us four hours to do a particular code. Now this can be done in less than 30 minutes. That's the kind of productivity gains you can get.""The stability has been good. We haven't had any issues.""Case Management, as well as Workflow Automation, are Pega's most powerful capabilities.""The solution is operating well overall.""The workflow designing and integration are the most valuable features. Also, the UI design was pretty easy.""The initial setup is pretty straightforward.""I have a lot of experience in this kind of industry, and Pega is one of the best solutions in terms of performance, capabilities, and the way we develop."

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Cons
"Can be improved by increasing the number of data centres worldwide.""There is still room for improvement in terms of the maturity of the solution. Everything is available that we need, but the issue is that they are still upgrading. Even though they have Azure applications and automation services, they still need to mature more. There are many things that need to mature and the road map for this is quite long, taking another three to eight years to have a mature solution.""In terms of room for improvement, ease of deployment would be an area that needs some focus. Azure does provide out-of-the-box deployment features, but I found that deploying to an App Service instance can be better in terms of more tools that could be available to perform a deployment.""Extended uptime and improved speed would be beneficial for both development purposes and the free tier of the service. Currently, the uptime is limited to a few hours per day, which could be increased to provide more continuous and efficient usage.""Microsoft Azure App Service could improve by having better integration with on-premise solutions.""The setup is complex if you have no experience.""Limited integration is an area for improvement in Microsoft Azure App Service. Another area for improvement in the platform is multi-language support.""Sometimes we face problems, but those are technical problems in Microsoft, bugs or something doesn't work as expected, but that's normal."

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"Pega BPM's documentation should be improved, especially for freshers or new trainees.""Currently, there isn't any feature I want to be added in the next release of Pega BPM because Pega always adds new features that my team welcomes and looks forward to learning. One area for improvement in the solution is the long learning curve, but after that, you'll find Pega BPM easy to use.""It needs more integration with other platforms.""The initial setup takes time.""It should have integration with non-relational databases. A lot of databases are non-relational, and as a company, we are planning to move to NoSQL or open-source databases. It would be good if we are able to install and use Pega on a NoSQL database. They can also try to tailor or organize the company a bit differently and go more towards the microservice concept. I would like Pega to develop machine learning and intelligent AI algorithms. They have a good foundation in terms of the model and the stuff that we are using for some customers, and it will be good to onboard as many machine learning algorithms as possible.""I believe they simplify the application development. It is still complex. The learning is not easy, it takes time compared to other products on the market.""Pega's technical support could be better.""In the next release of Pega BPM, they should add more ways to do the customer interaction fields in the portals."

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Pricing and Cost Advice
  • "Azure doesn't cost as much as other services."
  • "Less than USD $100 per month."
  • "We have no complaints about the pricing."
  • "Azure App Service is expensive compared to its competitors, especially its cloud-only version."
  • "Where there are different customer sizes, some customers consume $5,000 US dollars per month. I have some customers who pay and consume more than $20,000 US dollars per month, for example. It is determined by customer sizes and requirements, which vary from month to month."
  • "The pricing and cost of this solution depends on the use and needs of a business."
  • "On a scale of one to five, with one being expensive and five being competitive, I would rate this solution as a four."
  • "The pricing for this solution is set in tiers, with the overall cost depending on the features that are required. I would advise organizations to have a detailed look at the functions they need, to ensure that they are in the correct pricing tier."
  • More Microsoft Azure App Service Pricing and Cost Advice →

  • "Licensing is expensive. You need to wisely select between per user and per case."
  • "They have both on-premise and cloud licensing. If you are a small to medium company, go for the cloud option because that eliminates a lot of the setting up of your DevTest and performance environments, multiple environments, because you can buy that from Pega with the cloud option. So your setup time really goes down. If you're a large company, then you're better off putting it within your company. You have other skill resources within your company to create environments."
  • "They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products."
  • "The licensing fees are based on the number of users."
  • "May be somewhat more expensive than other solutions initially, but should have enhanced return on investment."
  • "The price of this solution, including installation and configuration, is comparable to competing vendors."
  • "The pricing is pretty good, compared to other similar products."
  • "It's a user-based license where, as you scale the numbers of users, the price increases."
  • More Pega BPM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Microsoft Azure App Service is helpful if you need to set up temporary servers for customers to run their programs in locations that other cloud providers do not cater to. When servers are closer to… more »
    Top Answer:I highly recommend Microsoft Azure. We have been using it for nearly four years. We mostly use it for creating and maintaining websites, such as content management systems like WordPress sites, which… more »
    Top Answer:One valuable feature of Azure App Service for us is its integration with Azure DevOps, which we heavily rely on in our development process.
    Top Answer:You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everything… more »
    Top Answer:My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could… more »
    Top Answer: Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega BPM… more »
    Ranking
    Views
    8,545
    Comparisons
    4,852
    Reviews
    30
    Average Words per Review
    538
    Rating
    8.4
    Views
    9,596
    Comparisons
    7,227
    Reviews
    24
    Average Words per Review
    525
    Rating
    8.2
    Comparisons
    Also Known As
    Azure App Service, MS Azure App Service
    Pegasystems, SmartBPM
    Learn More
    Pega
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    Overview

    Microsoft Azure App Service is an HTTP-based mobile application development platform and solution. It is designed to enable organizations to completely control their application development and hosting processes.

    Microsoft Azure App Service Benefits

    Some of the benefits that come from using Microsoft Azure App Service include:

    • A high level of security. Microsoft Azure App Service comes with enterprise-level and industry-standard SLAs through the use of PCI security standards. Users can go about developing their applications without having to worry about exposure to security risks. Microsoft Azure App Service keeps the application development process secure so that all that users have to worry about is creating their application.
    • Collaborate and develop applications from anywhere. Teams that are spread out across the globe can collaborate and build applications from anywhere that they happen to be. Microsoft’s global data center is a cloud hub that developers can take advantage of to connect their teams if they are located in disparate locations. It can handle all of a developer's application hosting needs.
    • Multi-format and multi-lingual support. Microsoft Azure App Service supports both physical machine and virtual machine formats. In addition, it also supports a variety of different programming languages.
    • Utilize pre-fabricated templates. Microsoft Azure App Service gives developers access to an extensive list of templates. These can both ease the process of planning the development of applications by providing developers with ideas and make it easier for the developers to build them.

    Microsoft Azure App Service Features

    Some of the many useful features Microsoft Azure App Service has to offer include:

    When users choose to employ the Microsoft Azure App Service solution, they gain access to many different capabilities. These features include:

    • Manual or automatic auto-scaling capabilities. Microsoft Azure App Service enables developers to control how their applications auto-scale. Developers can employ the auto-scaling feature by hand or set it so that it automatically rescales according to their needs.
    • IDE integrations. Microsoft Azure App Service can easily integrate with various IDE software solutions. This gives developers access to many analytic, debugging, and monitoring options.
    • Deployment slots. These are virtual spaces where developers can test and deploy new versions of their applications while working on them. This feature allows developers to resolve any issues before the new version of the application is put into production.

    Reviews from Real Users

    Microsoft Azure App Service’s versatility offers organizations that use it a great deal. It is a very complete, ready-to-use, out-of-the-box mobile development solution that gives users the capabilities that they need to design their mobile applications with the greatest level of ease. In addition, users can employ the cloud to scale operations so that their applications have the proper amount of space to run at the time that they need it.

    Andriy L., the Azure practice leader at a computer software company, writes, “I like that it's a ready-to-use, out-of-the-box solution that provides all of the necessary functions for customers, such as codes that can be quickly switched from the production version, or test and DEV versions to production.”

    Yasir M., a solution architect at Komatsu, writes, "The best feature is scalability, which allows you to target potential clients worldwide by connecting the application to a local server. This makes the application readily accessible, and the response time will be much better."

    Pega BPM is a low-code process automation software product that helps organizations quickly build business applications that deliver the demanded experience by customers. This product is a business process management (BPM), process automation, rapid application development, and low-code development tool.

    Pega utilizes business process management (BPM) - a methodology to manage processes and workflows in an organization with the aim to increase work process results. The product implements BPM in the following steps:

    • Analysis: Through comprehensive analysis, the processes that can be created or optimized to meet business needs are identified.

    • Design: The design of a process aims to reduce errors and maintain relevant standard operating procedures.

    • Modeling: The process design can be modeled using various software tools.

    • Execution: The process model execution can be governed through a business rules engine.

    • Monitoring: Monitoring is performed to detect any issues and collect relevant data.

    • Optimization: The collected data is used to optimize and improve processes.

    Pega BMP utilizes this methodology to automate and simplify operations for companies and improve business agility. The solution can automate business operations such as business rules, mobile application development, reporting, case management, security, integration, and predictive and adaptive analytics. It can be employed on premises and in the cloud and allows for automating services such as accounts, marketing, and sales.

    Pega BPM Features

    Pega BPM has various features through which businesses can automate processes and reduce operational costs. Some of these features include:

    • Adaptive Decision Management: Through the support of data analysis concepts, this product feature allows users to make crucial decisions. It supports the retrieval of data automatically, facilitating real-time decision-making. It also provides the ability to make decisions at all times, depending on changes in the processes.

    • Automatic Code Generation: The programming time at a company can be reduced through this feature, as it generates application codes automatically. The feature offers industry-specific solution frameworks for developing applications and visual development tools, allowing business users to build apps. This enables the simplification of complex business processes by converting them.

    • Pega Omni-channel UI: The user interface (UI) of Pega BPM is a design-once and deploy-anywhere model. This means that any channel can be interfaced with the UI, as designs can be adapted to various parameters, including device, channel, or user.

    • Pega Live Data: This feature of the tool integrates all the business’s data, analyzes it, and summarizes it into formats suitable for presentation. The feature has a caching option, which improves data management by reducing the load on external applications.

    • Pega Situational Layer Cake: Through this feature of the solution, business processes can be adjusted regarding changes in customer type, departments, products, geographies, time, languages, and channels.

    • Pega Pulse: Through Pega Pulse, employees, partners, and customers can collaborate and solve issues simultaneously.

    Pega BPM Benefits

    Pega BPM has various benefits for businesses. They include the following:

    • Accelerates business processes by building applications in a timely manner.

    • Provides automatically tailored screens and forms for customers to improve user experience and engagement.

    • Can be utilized on various sources, including being moved from a data center to the cloud and vice versa.

    • The low-code functionality decreases the need for developer intervention and reduces the costs of outsourcing IT assistance and maintenance.

    • The tool offers a flexible UI that allows users to switch from web to mobile during all times of product usage.

    • The platform offers business scalability incrementation through quick application development.

    Reviews from Real Users

    Amarender C., a feature lead at a financial services firm, thinks Pega BPM is easy to set up with great documentation and training.

    Anoop S., a delivery manager at LanceSoft, rates the product highly because it is user-friendly and has case management and claims management functions; has good documentation and a community portal that help in learning the product and resolving issues.

    Sample Customers
    Real Madrid, Absolut, AccuWeather, Heineken, NBC News, Paramount
    The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
    Top Industries
    REVIEWERS
    Computer Software Company23%
    Energy/Utilities Company14%
    Financial Services Firm14%
    Construction Company9%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm10%
    Government9%
    Manufacturing Company8%
    REVIEWERS
    Financial Services Firm32%
    Computer Software Company30%
    Comms Service Provider11%
    Manufacturing Company5%
    VISITORS READING REVIEWS
    Financial Services Firm25%
    Computer Software Company14%
    Manufacturing Company8%
    Government6%
    Company Size
    REVIEWERS
    Small Business28%
    Midsize Enterprise5%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise13%
    Large Enterprise66%
    REVIEWERS
    Small Business7%
    Midsize Enterprise16%
    Large Enterprise76%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise9%
    Large Enterprise73%
    Buyer's Guide
    Microsoft Azure App Service vs. Pega BPM
    May 2024
    Find out what your peers are saying about Microsoft Azure App Service vs. Pega BPM and other solutions. Updated: May 2024.
    772,649 professionals have used our research since 2012.

    Microsoft Azure App Service is ranked 8th in Rapid Application Development Software with 38 reviews while Pega BPM is ranked 7th in Rapid Application Development Software with 57 reviews. Microsoft Azure App Service is rated 8.4, while Pega BPM is rated 8.2. The top reviewer of Microsoft Azure App Service writes "A solution with great server management and helps improve performance". On the other hand, the top reviewer of Pega BPM writes "Provides built-in frameworks that can be reused and reduces time and cost". Microsoft Azure App Service is most compared with Microsoft Power Apps, Oracle Application Express (APEX), ServiceNow, Appian and Adobe ColdFusion, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, IBM BPM and AWS Step Functions. See our Microsoft Azure App Service vs. Pega BPM report.

    See our list of best Rapid Application Development Software vendors.

    We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.