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Microsoft Defender for Cloud Apps vs Microsoft Intune comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Organizations save up to 60% and improve security by using Microsoft Defender for Cloud Apps integrated with Microsoft 365.
Sentiment score
7.5
Microsoft Intune boosts productivity and security while reducing costs by streamlining management and eliminating third-party solutions.
The biggest return on investment so far has been visibility, knowing what we have in our environment.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Importantly, when someone leaves the company, it helps protect document access on their devices.
Applications are deployed through Intune, and we see fewer tickets for common issues because we can resolve them through the solution.
 

Customer Service

Sentiment score
7.2
Microsoft Defender for Cloud Apps support is knowledgeable but varies in response time and experience, with efficient chat praise.
Sentiment score
6.6
Microsoft Intune support is generally responsive and knowledgeable, but inconsistencies exist, particularly with standard support response times.
Their customer service is pretty good, but it's frustrating to go through three or four channels before reaching the right person.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
 

Scalability Issues

Sentiment score
8.3
Microsoft Defender for Cloud Apps offers scalable security, seamless integration, and centralized management for enterprises, supporting complex environments effortlessly.
Sentiment score
8.3
Microsoft Intune is praised for its scalability, flexibility, and seamless integration, managing thousands of endpoints efficiently across various organizations.
For what I know about the log collector and how much data it can take in, it is super scalable and capable of handling high workloads.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
 

Stability Issues

Sentiment score
8.0
Microsoft Defender for Cloud Apps is highly stable, with users generally reporting reliable performance and minimal downtime.
Sentiment score
8.1
Microsoft Intune is highly stable and reliable, with performance improvements and minor issues rated 8-10 by users.
Like any other Microsoft product, the uptime is good.
Microsoft Intune has been very stable.
A couple of years ago, the performance was not as good as it is now, but there are noticeable backend improvements.
We've encountered problems with other services like Exchange, Intune has remained unaffected.
 

Room For Improvement

Microsoft Defender for Cloud Apps needs improved integration, enhanced features, better support, competitive pricing, and more robust reporting and automation.
Microsoft Intune needs enhancements in reporting, app deployment, OS support, user interface, security, and third-party integration.
We are having trouble with our continuous reporting configuration and struggling with configuring the collector properly with our log parsing.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Workspace ONE operates in real-time, whereas Intune has a noticeable delay when deploying policies or apps.
 

Setup Cost

Microsoft Defender for Cloud Apps offers valuable integration and discounts, making it cost-effective for enterprises despite its perceived high pricing.
Microsoft Intune is cost-effective and valued for flexible licensing with high satisfaction, despite complexity for small businesses.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
Microsoft Intune's costliness stems from licensing fees and the overhead associated with its management, user experience, and device remediation.
 

Valuable Features

Microsoft Defender for Cloud Apps offers efficient management, threat detection, integration with Microsoft tools, and comprehensive cloud security oversight.
Microsoft Intune excels in integration, security, and device management, enhancing efficiency and usability across diverse environments.
We have also locked down our consent apps, so users can no longer consent on their own behalf to create apps in our environment.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
 

Categories and Ranking

Microsoft Defender for Clou...
Ranking in Microsoft Security Suite
11th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
33
Ranking in other categories
Cloud Access Security Brokers (CASB) (4th), Advanced Threat Protection (ATP) (13th)
Microsoft Intune
Ranking in Microsoft Security Suite
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
233
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st)
 

Mindshare comparison

As of December 2024, in the Microsoft Security Suite category, the mindshare of Microsoft Defender for Cloud Apps is 2.2%, up from 1.8% compared to the previous year. The mindshare of Microsoft Intune is 13.8%, up from 9.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Microsoft Security Suite
 

Featured Reviews

Anthony Alvarico - PeerSpot reviewer
Provides discovery, data exfiltration, and sensitive data exposure at low cost
The deployment process is quick, taking two to three days. The implementation and customization require more time. We need to adjust the setup to fit the client's needs, which involves fine-tuning notifications and alerts to avoid overwhelming them. First, you need the appropriate licensing. Once you have that, go to security.microsoft.com and integrate with Defender for Endpoints to receive information. While you can ingest logs from different firewalls, such as Palo Alto or Cisco, we usually implement them with Defender for Endpoints. Once a laptop or desktop is set up in Defender for Endpoints, integrating Cloud Apps with the endpoints allows us to collect the data easily. I rate the initial setup a nine out of ten, where one is difficult and ten is easy.
Gaurav Chandola - PeerSpot reviewer
We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy
Intune has many benefits from the Microsoft perspective. This solution can manage Windows 10 devices, app management, and provide security solutions. We don't need to worry about our network connection, and we'll be more secure with regular security patches and compliance. Since everything will be deployed through the internet and users will log in using the internet only, the risks have been mitigated. Security updates, security patching, and the application will be targeted from Intune. The location tracker will be available to track where the device is and the user's location. The user will be restricted from accessing certain applications using compliance policies. Conditional access policies will be based on the reason why the user needs access to the application. Microsoft Intune is one of the best products in the industry for managing Windows devices. The solution has more feature restrictions. The conditional access policies also eliminate the dependency on the on-prem network for the devices. The solution also manages our security settings and a lot of other beneficial features such as Microsoft Purview which gives us the compliance portion. We can manage all aspects of our device from a single console, including M365 services. This allows us to configure data classification types, such as public, private, internal, confidential, and highly confidential.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
9%
Government
7%
Educational Organization
26%
Computer Software Company
11%
Financial Services Firm
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What do you like most about Microsoft Cloud App Security?
It does a great job of monitoring and maintaining a security baseline. For us, that is a key element. The notifications are pretty good.
What is your experience regarding pricing and costs for Microsoft Cloud App Security?
Honestly, it is expensive. I would rate the price as eight out of ten.
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...
 

Also Known As

MS Cloud App Security, Microsoft Cloud App Security
Intune, MS Intune, Microsoft Endpoint Manager
 

Overview

 

Sample Customers

Customers for Microsoft Defender for Cloud Apps include Accenture, St. Luke’s University Health Network, Ansell, and Nakilat.
Mitchells and Buzzers, Callaway
Find out what your peers are saying about Microsoft Defender for Cloud Apps vs. Microsoft Intune and other solutions. Updated: December 2024.
824,067 professionals have used our research since 2012.