We compared Microsoft Defender for Endpoint and Trend Micro Cloud App Security based on users' reviews in six categories. We reviewed all of the data, and you can find the conclusion below.
Features: Microsoft Defender for Endpoint excels in file protection, encryption, and ransomware defense. It integrates seamlessly with other Microsoft security products. Users appreciate its user-friendly interface and scalability. Trend Micro Cloud App Security is known for its wide range of intelligent features, including sophisticated data loss prevention and advanced email protection.
Room for Improvement: Users say Microsoft Defender for Endpoint should improve its central console and auto-recovery feature. Users also requested better reporting capabilities and integration with third-party platforms. Trend Micro Cloud App Security users have suggested that the policy settings should be improved. They also want better support for file attributes in the DLP module and improved admin management for multiple instances.
Ease of Deployment: Microsoft Defender for Endpoint's setup is straightforward. While it can be more complex for larger organizations, it is generally considered simple, particularly for smaller companies or those familiar with Microsoft environments. The setup for Trend Micro Cloud App Security is simple and can take anywhere from 15 minutes to a few days. It requires two technical individuals for maintenance and deployment.
Service and Support: Microsoft customer service garnered mixed feedback. Some praised the fast response times and expertise of the support engineers, while others were dissatisfied with slow replies and a lack of coordination among the support teams. Some users said they were satisfied with Trend Micro Cloud support, while others said there was room for improvement.
Pricing: Reviewers say Microsoft Defender for Endpoint is fairly priced, noting that it is typically included for free with Windows or Microsoft Office 365 subscriptions. However, some users believe that Microsoft's pricing could be more affordable, and others noted that their licensing models can be complex. Trend Micro Cloud App Security is relatively expensive, requiring a yearly subscription and extra charges for implementation packages or professional services.
ROI: Microsoft Defender for Endpoint delivers cost savings, enhanced efficiency, and heightened threat management. Trend Micro Cloud App Security provides a solid ROI by successfully analyzing and stopping harmful emails.
Comparison Results: Microsoft Defender for Endpoint offers sophisticated protection against ransomware, easy deployment, and smooth integration with Microsoft solutions. However, Microsoft’s customer support has received middling reviews, and users would like better compatibility with third-party solutions. Trend Micro Cloud App Security stands out with its unique DLP features, excellent email protection, and strong URL detection. At the same time, users have said that the price of Cloud App Security is a little steep, and some users said the support could be better.
"The biggest benefit to Windows Defender is that it is built-in to the operating system by Microsoft."
"The most important feature is the way it monitors the threats and blocks them. About 10 days ago, we were implementing SOC for a particular client. The SOC was not yet implemented, but they had Microsoft Defender. That organization was hit by some ransomware, but the hacker could not succeed. Because of the EDR, the hacker could not install the hacking tools. They were trying to do that, but Microsoft Defender completely blocked that. The hacker could log into the system, but they could not install anything."
"It is easy to install and use requiring little maintenance but applying updates."
"We like that it has a free version available."
"Defender is stable enough and is competitive with the other products in the market."
"The investigation aspect is the most useful. It's user friendly and has a good user interface."
"There are some competitive products on the market, but the best is Microsoft Defender because it's very easy to integrate. That's one reason a lot of clients want Microsoft Defender. It's also very easy to implement compared to other solutions."
"The most valuable feature of Microsoft Defender for Endpoint is its ability to bring together all the data, providing more information than just antivirus hits."
"The most valuable feature of Trend Micro Cloud App Security is its stability across all platforms."
"The solution is easy to integrate."
"Our business emails are very important and Trend Micro Cloud App Security has provided a high level of protection. Additionally, there are updating the solution frequently."
"Dependable with ease of integration with other security products."
"Trend Micro has DLP features in it, which separates it from other solutions."
"The initial setup is pretty straightforward."
"It has more intelligence features than other vendors."
"Trend Micro Cloud App is easy to use and easy to install."
"Sometimes, there are different skews. In a basic skew, they should have basic log analysis without the need to integrate with any third-party or SIEM solutions, like Sentinel. This would make it so much easier for users who don't have log collection or log analysis."
"I would like to see improvements made to how it secures activities on web pages."
"The initial setup can be a bit complex."
"Its price could be better."
"It would be nice to have a paid upgrade that would provide additional screening of the day-to-day activities."
"If you have multi-cloud like Google and AWS, the native solutions are better for those particular cases."
"The documentation could be better. When they update their manuals, sometimes they refer to products by their old names, so it is a little confusing. For example, the documentation might still say "Advanced Threat Protection" instead of Defender for Endpoint."
"The management console is something that can be improved."
"There is room for improvement in the DLP component of Trend Micro Cloud App Security."
"They should provide separate corporate-level licenses for two to three instances."
"The price of the solution could improve by being lower."
"The solution's technical support services could be better."
"The granulation of the policy setup needs to be better. Right now, it is too basic."
"Documentation could be improved; product cost is quite high."
"It would be great if Trend Mail Cloud App Security would be joined with a web security solution, making it a multiple-network solution."
"In the next release, I would like to see the cost go down."
More Microsoft Defender for Endpoint Pricing and Cost Advice →
More Trend Micro Cloud App Security Pricing and Cost Advice →
Microsoft Defender for Endpoint is ranked 1st in Anti-Malware Tools with 182 reviews while Trend Micro Cloud App Security is ranked 16th in Anti-Malware Tools with 8 reviews. Microsoft Defender for Endpoint is rated 8.0, while Trend Micro Cloud App Security is rated 8.2. The top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". On the other hand, the top reviewer of Trend Micro Cloud App Security writes "A straightforward setup and good reliability with useful security capabilities". Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, SentinelOne Singularity Complete, CrowdStrike Falcon and Cortex XDR by Palo Alto Networks, whereas Trend Micro Cloud App Security is most compared with Forcepoint ZT CDR (Zero Trust Content Disarm & Reconstruction), Microsoft Exchange Online Protection (EOP), WithSecure Cloud Protection for Salesforce and Joe Sandbox Ultimate. See our Microsoft Defender for Endpoint vs. Trend Micro Cloud App Security report.
See our list of best Anti-Malware Tools vendors.
We monitor all Anti-Malware Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
