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Microsoft Exchange Online Protection (EOP) vs Trend Micro Cloud App Security comparison

The compared Microsoft and Trend Micro solutions aren't in the same category. Microsoft is ranked #8 in Anti-Malware Tools , with an average rating of 8.1, and holds a 1.4% mindshare in the category. Trend Micro is ranked #22 in AS , with an average rating of 7.8, and holds a 0.1% mindshare. Additionally, 90% of Microsoft users are willing to recommend the solution, compared to 100% of Trend Micro users who would recommend it.
Microsoft Exchange Online P...
Read 38 Microsoft Exchange Online Protection (EOP) reviews
  • 758 Views
  • 633 Comparison Views
90% willing to recommend
Trend Micro Cloud App Security
Read 9 Trend Micro Cloud App Security reviews
  • 212 Views
  • 49 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 12, 2025

Trend Micro Cloud App Security and Microsoft Exchange Online Protection compete in the cybersecurity domain, focusing on email security and app protection. Based on feature integration and user feedback, Trend Micro Cloud App Security holds the upper hand due to its superior threat intelligence and platform stability.

Features: Trend Micro Cloud App Security's strength is its seamless integration with other Trend Micro products, offering superior threat intelligence and effective URL detection. It stands out for stability across platforms like SharePoint and Microsoft Teams. Microsoft Exchange Online Protection integrates efficiently with Windows systems and provides robust email protection features like Safe Attachments, Safe Links, and anti-phishing, alongside a centralized management view.

Room for Improvement: Trend Micro Cloud App Security is criticized for being costly and lacking in DLP integration. Improving documentation, multi-instance licensing, and moving towards a unified SASE platform are suggested. Microsoft Exchange Online Protection is complex, with a need for better handling of gray emails, configuration flexibility, and more intuitive automation. Both solutions face criticism for high costs, with users calling for competitive pricing and improved documentation.

Ease of Deployment and Customer Service: Both products are primarily deployed on public cloud platforms. Trend Micro Cloud App Security is easy to deploy but sometimes has slow support responses. Microsoft EOP is similarly noted for cloud-based deployment but offers hybrid options. While Microsoft's support is generally satisfactory, there is a desire for more intuitive tools and an improved interface, with both platforms needing enhanced customer support.

Pricing and ROI: Trend Micro Cloud App Security, though considered expensive, offers high ROI in phishing protection and email security. Microsoft Exchange Online Protection is also expensive but justified by its effectiveness in blocking threats and integration capabilities. Customers acknowledge premium pricing while noting strong ROI due to robust email protection and feature integration.

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To learn more, read our detailed Microsoft Exchange Online Protection (EOP) vs. Trend Micro Cloud App Security Report (Updated: July 2024).
Buyer's Guide
Microsoft Exchange Online Protection (EOP) vs. Trend Micro Cloud App Security
July 2024
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Exchange Online P...
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
38
Ranking in other categories
Email Security (4th), Anti-Malware Tools (8th)
Trend Micro Cloud App Security
Average Rating
8.2
Reviews Sentiment
6.2
Number of Reviews
9
Ranking in other categories
Application Security Tools (22nd)
 

Mindshare comparison

Microsoft Exchange Online Protection (EOP) and Trend Micro Cloud App Security aren’t in the same category and serve different purposes. Microsoft Exchange Online Protection (EOP) is designed for Anti-Malware Tools and holds a mindshare of 1.4%, down 2.2% compared to last year.
Trend Micro Cloud App Security, on the other hand, focuses on Application Security Tools, holds 0.1% mindshare, up 0.0% since last year.
Anti-Malware Tools
Application Security Tools
 

Featured Reviews

Nur Mohammad - PeerSpot reviewer
An effective email security solution that provides DLP, Safe Attachment, and Safe Links
If you want extensive email security, you need to purchase a Plan 2 license. Plan 1 and Plan 2 are the two plans for Microsoft Exchange Online Protection. Some customers hesitate to purchase this product because it adds some costs to them, which is necessary for them. It would be helpful for customers if Plan 1 features were included with EOP. However, they still need to purchase Plan 2 for advanced security features. One of our clients recently requested to compare Zimbra's features with Microsoft Exchange Online Protection. Zimbra is open source, while Microsoft Exchange Online Protection is not. When I compare both the products, many free features are available in Zimbra because it is open-source software. It makes no sense to request Microsoft Exchange Online Protection add all the features people get on open-source software like Zimbra. Hence, I would say whatever features Microsoft Exchange Online Protection has are enough. Microsoft has a dedicated research team that should research and add new techniques like phishing and spamming solutions to the product.
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Murali Krishnan L - PeerSpot reviewer
User-friendly solution with good scalability
We use the solution to block phishing, spam, and impersonated emails The solution's feature for high-profile users' domains helps us detect impersonated emails. Also, its API-based features help in easy integration. The solution is easy to integrate and has the best feature for high-profile…
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We like the holding facility that is available for potentially suspicious URL's. This allows a real-time review to be performed before the email reaches a users inbox."
"It's definitely scalable."
"The initial setup is just a standard process."
"We can migrate seamlessly without any disruptions to our operations."
"It provides security to both on-premises and Azure infrastructures."
"The initial setup was easy. The configuration process is very straightforward."
"Microsoft EOP's most valuable feature is a shared mailbox."
"The most valuable feature of Microsoft Exchange Online Protection is the accidental release of information protection capabilities. Additionally, the solution is easy to use."
More Microsoft Exchange Online Protection (EOP) pros
"It has more intelligence features than other vendors."
"The most valuable feature of Trend Micro Cloud App Security is its stability across all platforms."
"Trend Micro has DLP features in it, which separates it from other solutions."
"The initial setup is pretty straightforward."
"Trend Micro Cloud App is easy to use and easy to install."
"I find Trend Micro Cloud App Security useful for scanning our email boxes. We can scan them one by one, which is a good feature. It's not just gateway-level protection - we integrate the email system with it. They have special protection and parameters for phishing emails."
"Our business emails are very important and Trend Micro Cloud App Security has provided a high level of protection. Additionally, there are updating the solution frequently."
"The solution is easy to integrate."
More Trend Micro Cloud App Security pros
 

Cons

"Performance and speed should continue to be improved."
"Some features, like encryption, are not available."
"The reporting needs a little bit of improvement."
"The management interface of Microsoft Exchange Online Protection (EOP) could be intuitive."
"They should specify the difference between Defender for Office 365 and Exchange Online Protection."
"It doesn't protect against everything. We do need protection for, for example, endpoints."
"Microsoft has some training portals, but more could be developed."
"The biggest issue that I experience is that Microsoft keeps moving things around, and it's very inconsistent as to where you find the information when you're trying to work on different pieces."
More Microsoft Exchange Online Protection (EOP) cons
"There is room for improvement in the DLP component of Trend Micro Cloud App Security."
"In the next release, I would like to see the cost go down."
"Documentation could be improved; product cost is quite high."
"They should provide separate corporate-level licenses for two to three instances."
"The granulation of the policy setup needs to be better. Right now, it is too basic."
"The solution's technical support services could be better."
"It would be great if Trend Mail Cloud App Security would be joined with a web security solution, making it a multiple-network solution."
"The price of the solution could improve by being lower."
More Trend Micro Cloud App Security cons
 

Pricing and Cost Advice

"It is a low-price solution."
"Apart from the license fee for the solution, there are no additional costs."
"The solution's pricing is subscription-based rather than a yearly licensing cost. Pricing is based on the size of the environment and company and can be expensive."
"The solution is expensive but is backed by Microsoft's reputation."
"The solution falls on the higher or more expensive side of the spectrum."
"The pricing for the solution depends on what you are trying to achieve with the use of the product, but I know that it is not a cheaply priced product. Yearly payments have to be made towards the licensing fees of the solution."
"Regarding the price, it's comparable to other service providers. We've also looked at Check Point's offerings, and the pricing doesn't seem to be an issue."
"The product is expensive."
More Microsoft Exchange Online Protection (EOP) pricing and cost advice
"The solution's price is mid-ranged."
"The pricing of the solution could be better."
"The product's pricing is reasonable compared to other vendors."
"The price of Trend Micro Cloud App Security is expensive for regular users. There are not any hidden fees. First-time users of the solution should purchase implementation packages or professional services."
"The cost of the license is on the high side. It's a yearly subscription."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Government
9%
Financial Services Firm
9%
Manufacturing Company
7%
Educational Organization
56%
Computer Software Company
6%
Manufacturing Company
5%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
See all answers
What needs improvement with Microsoft Exchange Online Protection?
Some of the searchability when looking for specifics in Exchange logs is tedious. Although eventually the information is located, it can be difficult if detailed information is lacking. Improving t...
See all answers
What is your primary use case for Microsoft Exchange Online Protection?
I use the tools to protect customers' emails, mostly utilizing Defender products to protect emails and links from SharePoint and email spam protection and links.
See all answers
What do you like most about Trend Micro Cloud App Security?
The most valuable feature of Trend Micro Cloud App Security is its stability across all platforms.
See all answers
What needs improvement with Trend Micro Cloud App Security?
For improvements, I think it would be great if Trend Micro Cloud App Security could enhance their product to be a single SASE solution. It should be similar to competitors like Palo Alto. The solut...
See all answers
What is your primary use case for Trend Micro Cloud App Security?
We use the solution for cloud data protection, particularly for email and file-sharing systems. It integrates with Microsoft Office 365 and Google Suite to scan mailboxes for spam, viruses, and phi...
See all answers
 

Comparisons

Proofpoint Email Protection vs Microsoft Exchange Online Protection (EOP) Logo
Proofpoint Email Protection vs Microsoft Exchange Online Protection (EOP)
Compared 13% of the time
Cisco Secure Email vs Microsoft Exchange Online Protection (EOP) Logo
Cisco Secure Email vs Microsoft Exchange Online Protection (EOP)
Compared 11% of the time
Fortinet FortiMail vs Microsoft Exchange Online Protection (EOP) Logo
Fortinet FortiMail vs Microsoft Exchange Online Protection (EOP)
Compared 9% of the time
Microsoft Defender for Office 365 vs Microsoft Exchange Online Protection (EOP) Logo
Microsoft Defender for Office 365 vs Microsoft Exchange Online Protection (EOP)
Compared 9% of the time
Mimecast Email Security vs Microsoft Exchange Online Protection (EOP) Logo
Mimecast Email Security vs Microsoft Exchange Online Protection (EOP)
Compared 6% of the time
More Microsoft Exchange Online Protection (EOP) Competitors
F-Secure Total vs Trend Micro Cloud App Security Logo
F-Secure Total vs Trend Micro Cloud App Security
Compared 35% of the time
Microsoft Defender for Office 365 vs Trend Micro Cloud App Security Logo
Microsoft Defender for Office 365 vs Trend Micro Cloud App Security
Compared 23% of the time
Microsoft Defender for Endpoint vs Trend Micro Cloud App Security Logo
Microsoft Defender for Endpoint vs Trend Micro Cloud App Security
Compared 14% of the time
Trend Vision One - Cloud Security vs Trend Micro Cloud App Security Logo
Trend Vision One - Cloud Security vs Trend Micro Cloud App Security
Compared 12% of the time
More Trend Micro Cloud App Security Competitors
 

Product Reports

Buyer's Guide
Microsoft Exchange Online Protection (EOP)
March 2025
Microsoft Exchange Online Protection (EOP) reportDownload Microsoft Exchange Online Protection (EOP) product report
Buyer's Guide
Application Security Tools
March 2025
Trend Micro Cloud App Security reportDownload Trend Micro Cloud App Security product report
 

Also Known As

Microsoft EOP, MS Exchange Online Protection
No data available
 

Overview

Microsoft Exchange Online Protection (EOP) is a comprehensive email filtering and security service designed to protect organizations from spam, malware, and other email-based threats. It provides advanced threat protection, anti-malware and anti-spam filtering, and data loss prevention capabilities.

With EOP, organizations can ensure the security and integrity of their email communications. It uses multiple layers of filtering and scanning to detect and block malicious content, including phishing attempts, viruses, and ransomware. EOP also leverages machine learning and artificial intelligence to continuously improve its threat detection capabilities.

In addition to its robust security features, EOP offers advanced anti-spam filtering to reduce unwanted and unsolicited emails. It uses a combination of reputation-based filtering, content filtering, and sender authentication techniques to identify and block spam messages.

EOP also includes data loss prevention (DLP) capabilities to prevent sensitive information from being leaked or shared inappropriately. It allows organizations to define policies to detect and prevent the transmission of sensitive data, such as credit card numbers or social security numbers, via email.

Furthermore, EOP integrates seamlessly with Microsoft Exchange Online and other Office 365 services, providing a unified and integrated email security solution. It can be easily managed through the Exchange admin center, allowing administrators to configure and monitor security settings, review reports, and manage quarantined emails.

Microsoft

Advanced threat and data protection for Microsoft Office 365, Google G Suite, and cloud file-sharing services

Trend Micro
 

Sample Customers

Information Not Available
MedImpact Healthcare Systems, ClubCorp USA, Copa Airlines, Aava, Azra Solutions, BSN INET Co, Ltd, Carhartt
Buyer's Guide
Microsoft Exchange Online Protection (EOP) vs. Trend Micro Cloud App Security
July 2024
Free Report: Microsoft Exchange Online Protection (EOP) vs. Trend Micro Cloud App Security
Find out what your peers are saying about Microsoft Exchange Online Protection (EOP) vs. Trend Micro Cloud App Security and other solutions. Updated: July 2024.
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