Microsoft Intune and NetSupport Manager compete in the device management and remote control solutions category. Microsoft Intune has the upper hand in cloud-based management and integration with Microsoft products, while NetSupport Manager stands out for its extensive remote control capabilities.
Features: Microsoft Intune offers seamless integration with Microsoft products, efficient mobile device management, and cloud-based management capabilities. NetSupport Manager provides robust remote access features, exceptional functionality for different operating systems, and ease of use.
Room for Improvement: Microsoft Intune could improve scalability, reporting features, and more intuitive mobile support. NetSupport Manager users often request improved mobile support, better navigation, and enhancements in remote control functionalities.
Ease of Deployment and Customer Service: Microsoft Intune users report smooth deployment within Microsoft environments and quick resolutions from customer service. NetSupport Manager offers straightforward setup and highly responsive support, especially for remote troubleshooting.
Pricing and ROI: Microsoft Intune provides competitive pricing, especially for existing Microsoft customers, with good ROI due to comprehensive management features. NetSupport Manager is cost-effective with significant ROI in educational and corporate sectors requiring extensive remote management.
Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.
In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.
Microsoft Intune Device Management Key Features
With Microsoft Intune Device Management you can:
Mobile Application Management
Mobile application management in Intune is designed to protect your organization’s data at the application level.
With Microsoft Intune Application Management you can:
As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.
Reviews from Real Users
Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.
A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."
The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."
NetSupport Manager is heralded for its excellence in remote control, monitoring, and management of networked computers. Widely adopted for IT support, remote education, and managing remote work environments, it facilitates real-time tech assistance, training, and operational tasks from any location. Its robust features, including seamless multi-computer management, efficient file transfers, and comprehensive inventory insights, make it a staple for enhancing organizational productivity and streamlining IT tasks.
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