

SolarWinds Network Configuration Manager and Microsoft Intune compete in the network and device management category. Based on features, SolarWinds takes the lead for network-specific functionalities, while Microsoft Intune excels in integration within the Microsoft ecosystem.
Features: SolarWinds Network Configuration Manager offers automated configuration backup, real-time change monitoring, and network performance insights. It supports integration with platforms like Microsoft Teams and ServiceNow. Microsoft Intune provides seamless management across Windows devices with features like autopilot for zero-touch deployment, conditional access policies, and integration with Microsoft Defender.
Room for Improvement: SolarWinds requires better network logs, enhanced third-party plugin integration, and improved access control compliance. Suggestions include enhancing automatic network mapping and automation. Microsoft Intune needs to improve MAM capabilities, reporting, and support for non-Microsoft devices. Users recommend better synchronization across devices and more flexible reporting features.
Ease of Deployment and Customer Service: SolarWinds is primarily on-premises, ensuring predictable deployment and strong technical support when tickets are correctly escalated. Microsoft Intune, being cloud-based, supports hybrid deployments and has a global support infrastructure, although both products face criticisms regarding response times and support ticket prioritization.
Pricing and ROI: SolarWinds' pricing model focuses on device licenses, often resulting in significant expenses but is justified through robust functionality and automation benefits. Microsoft Intune offers competitive pricing bundled with Microsoft 365 licenses, providing cost advantages in broader Microsoft environments. Although standalone Intune licenses might appear expensive, the value and functionality provided when integrated with Microsoft 365 lead to significant savings.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Importantly, when someone leaves the company, it helps protect document access on their devices.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Technical support is limited but generally acceptable as we possess skilled personnel, making us less dependent on SolarWinds.
SolarWinds tech support is a strong point.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
The product is scalable as SolarWinds increased its licensing capacity from supporting 12,000 devices to 48,000 devices with stack licenses.
We have not experienced downtime, bugs, or glitches.
It appears Microsoft Intune undergoes changes without informing customers.
Microsoft Intune has been very stable.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Currently, there are limitations in performing tasks without logging into routers directly.
I would like to see more features in terms of wireless reporting and more historical information for client connectivity in SolarWinds Network Configuration Manager.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
The licensing costs of SolarWinds Network Configuration Manager are expensive, but considering its reliability, feature enhancements, and support, it is worthwhile.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
The solution facilitates compliance reporting through an NCM module, effectively generating out-of-the-box reports on software vulnerabilities and outdated software versions.
Configuration pushing, upgrade capabilities, job backup, configuration backup, and real-time configuration change monitoring are highly beneficial features of SolarWinds Network Configuration Manager.
| Product | Mindshare (%) |
|---|---|
| Microsoft Intune | 6.9% |
| SolarWinds Network Configuration Manager | 2.4% |
| Other | 90.7% |

| Company Size | Count |
|---|---|
| Small Business | 123 |
| Midsize Enterprise | 49 |
| Large Enterprise | 160 |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 5 |
| Large Enterprise | 8 |
Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.
Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.
What are the key features of Microsoft Intune?In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.
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