SolarWinds Network Configuration Manager and Microsoft Intune compete in the configuration and mobile device management categories. SolarWinds has an upper hand in comprehensive configuration management, while Microsoft Intune excels in seamless integration with the Microsoft ecosystem.
Features: SolarWinds Network Configuration Manager offers bulk scripting changes across devices, real-time fault detection, and robust compliance features. It automates tasks like configuration backups and provides detailed logs for audits. Microsoft Intune integrates with Office 365 and Azure for mobile device management, enabling conditional access, security, and streamlined administration from the Azure console.
Room for Improvement: SolarWinds could improve in report generation, search functionality, and integration with other tools. AI features need refinement, and more automation and device support are necessary. Microsoft Intune faces challenges with reporting capabilities, limited MacOS support, and lacks certain mobile management features. Enhancements in policy management, application deployment, and user interface would improve usability.
Ease of Deployment and Customer Service: SolarWinds operates on-premises, requiring significant setup, but offers strong technical support despite occasional delays. Microsoft Intune, cloud-centric, benefits from Microsoft cloud infrastructure, allowing flexible deployment across clouds with 24/7 customer service, although ticket prioritization and response speed can improve.
Pricing and ROI: SolarWinds Network Configuration Manager prices based on the number of devices, providing moderate ROI, considering its automation and compliance benefits. Microsoft Intune, bundled with Microsoft 365, is cost-effective, offering pricing advantages due to its integration, appealing to organizations within the Microsoft ecosystem.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Importantly, when someone leaves the company, it helps protect document access on their devices.
Applications are deployed through Intune, and we see fewer tickets for common issues because we can resolve them through the solution.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Microsoft Intune has been very stable.
A couple of years ago, the performance was not as good as it is now, but there are noticeable backend improvements.
We've encountered problems with other services like Exchange, Intune has remained unaffected.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
We get Intune bundled with our Microsoft agreement.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
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