Microsoft Power Automate vs Verint Robotic Process Automation comparison

Microsoft and Verint are both solutions in the Robotic Process Automation (RPA) category. Microsoft is ranked #2 with an average rating of 8.2, while Verint is ranked #44. Microsoft holds a 21.2% mindshare in RPA, compared to Verint’s 0.2% mindshare. Additionally, 87% of Microsoft users are willing to recommend the solution.

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between Microsoft Power Automate and Verint Robotic Process Automation based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA).

To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: December 2024).

Buyer's Guide

Robotic Process Automation (RPA)

December 2024

Download the complete report

Helped 831,265 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Fortra's Automate

Mindshare comparison

As of January 2025, in the Robotic Process Automation (RPA) category, the mindshare of Fortra's Automate is 1.4%, up from 1.0% compared to the previous year. The mindshare of Microsoft Power Automate is 21.2%, down from 21.8% compared to the previous year. The mindshare of Verint Robotic Process Automation is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at Software Greenhouse

Can automate several processes with only one bot and is easy to implement, administer, and use

We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly. We can automate several processes with only one bot, so it's much cheaper than other products where you need to buy additional licenses. We need a good value for our automation. The other solutions might be more robust, but Automate is perfect for us because we're not a large enterprise.

Read full review

Nilesh Pundkar

IVR Developer at Orange

Good for email routing and management features but additional costs for plug-ins

Power Automate has fewer features and more limitations in general. It's not as mature a product as some of the others, like UiPath or Automate Anywhere. One of the main issues I've found is that Power Automate struggles with accessing Excel or other Office documents on servers. Even though it's a Microsoft product, we often have to log in through remote systems, and syncing can be problematic due to the way we use servers. At the very least, they should provide access to Office 365 directly, without requiring additional logins on servers. Most people utilizing Power Automate are already working within the Office 365 environment. Any proof of concepts (POCs) using Power Automate would naturally be built on top of Office 365.

Read full review

Raun Kilgo

Chief Information Officer, Automation Practice Manager Executive at Advantage Point Solutions LLC

It lightens the workload while giving our clients greater visibility into what's being done and how

I've used Automation Anywhere, Blue Prism, UiPath, and Pega Robotics, formerly OpenSpan. I still have ongoing projects with those, which tend to be client-driven. Verint probably works better for us because it originated in the call center world. Pega Robotics is probably the only one that can match Verint in that segment. Verint is better for call center employees or back-office workers. Depending on the use case, we could have used Automation Anywhere or UiPath. Those other solutions focus on replacing workers and automating all their tasks. Verint aims to make the workers more efficient and allow management to see what the worker is doing. You can have an equally significant impact with either approach, but I prefer the human-centered approach.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We are still in the process of rolling it to production and tweaking it (our AD groups are a mess), but the improvements are priceless. Having users ID's created the same way every time without human error is the best part. We don't need to worry about why groups were not added, user rights not set to folders or missing a private folder being created, typos or just even knowing when things are done and logged."

"The licensing of the product is very good. You only need to license it once and then you have it forever."

"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."

"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."

"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."

"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."

"The pricing is excellent. I would give them perfect marks in that regard."

"The interface is simple, user-friendly, and very intuitive."

More Fortra's Automate pros

"The most valuable feature of Microsoft Power Automate in the desktop version is web scraping because you can do a lot with it. I work in retail and you can study prices changes, which can give you a lot of information. The solution is no code which is a large advantage."

"Good core applications."

"The initial setup is very simple."

"It helps with the feedback mechanism, where we need to determine the relevant team and obtain their email addresses."

"The initial setup was easy. It was very easy for people to pick up. The deployment took a few hours."

"I like the scalability option and the simplicity, the way we can really use the interface to easily scale up."

"The most valuable feature is how much you can do with this solution."

"The program requires no code making it very easy to implement various functions."

More Microsoft Power Automate pros

"Verint RPA gives our clients greater visibility into what's being done and how. It also lightens the load on the workers by automating tasks."

Cons

"The solution has a very weak knowledge base."

"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."

"The OCR for Hebrew text needs to be improved."

"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."

"We really need a free development environment for customers. Building and testing automation on production isn't ideal."

"The documentation is not that great."

"The interface could be more user-friendly and easier to navigate."

"The technical support could be better. We suffer from language barriers, as we are in Argentina."

More Fortra's Automate cons

"Microsoft Power Automate is limited if we want to create a complex flow because we have to split the log into two flows."

"I would recommend removing the AI Builder feature from the automatic document processing functionality. The tool can serve even better with free automatic document processing features, it shouldn’t only be available in the trial version."

"When we scale up, we switch to another application."

"The stability of the product is not very good and can even fail with simple projects."

"They can provide a deeper level of feedback about running processes. When I compare it to Blue Prism, the control room has slightly less information about the running processes and possible errors. I'm not a pro, so I am not entirely sure if this is a core feature of the product or if it is because of the way our partners have developed it or set it up."

"Any task that is automated needs to be very simple. This tool does not seem to handle complicated tasks very well."

"It is mostly integrated with the Microsoft environment. Unlike UiPath, we cannot really use external tools with Microsoft Power Automate. There should be a possibility to integrate it with external tools or systems."

"It can have customizations like enterprise solutions. In the approval section, there should be an option to reassign approval to some other employee. It would be good if we are able to create custom tables by linking to an item, and there is an integration with the HTML table through HTTP calls or Swagger connectors."

More Microsoft Power Automate cons

"Verint RPA needs a more robust toolset to create complex UIs for workers. It's probably not just this product. Almost all automation solutions have similar limitations."

Pricing and Cost Advice

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"It comes with a package that costs approximately $20,000 USD per year."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"Once you buy the software, you just pay for the support for backend help."

More Fortra's Automate pricing and cost advice

"Power Automate is a much less expensive product than the competition."

"Licensing is on an annual basis."

"The price of the solution is reasonable."

"I am not aware of the recent pricing model, but during the time that I was using this solution is was reasonable."

"The licensing cost for us at this time is between $8 and $20 per user, per month."

"It is free for us. It is embedded directly in the Office package."

"Its licensing is flexible."

"Good price-quality relationship. Its features for its price were the best fit for our company."

More Microsoft Power Automate pricing and cost advice

Information not available

See which vendors are best for you

Use our free recommendation engine to learn which Robotic Process Automation (RPA) solutions are best for your needs.

See recommendations

831,265 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

15%

Healthcare Company

Manufacturing Company

Financial Services Firm

14%

Computer Software Company

12%

Manufacturing Company

11%

Government

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

See all answers

What is your primary use case for HelpSystems AutoMate?

We used the platform primarily for task automation, including transmitting EDR files. Additionally, we've utilized it...

See all answers

What is your experience regarding pricing and costs for Fortra Automate?

The starter pack was all we needed and was reasonable. Others were either more expensive or didn't do all that I want...

See all answers

RPA that Bots can run without centralized control?

Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...

See all answers

How do I choose between UiPath and Microsoft Power Automate?

Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...

See all answers

How is Automation Anywhere compared to Microsoft Power Automate?

‌Neither‌ ‌solution‌ ‌requires‌ ‌any‌ ‌coding‌ ‌experience,‌ ‌and‌ ‌both‌ ‌are‌ ‌easy‌ ‌to‌ ‌use‌ ‌and‌ ‌have‌ ‌great...

See all answers

Ask a question

Earn 20 points

Comparisons

UiPath vs Fortra's Automate

Compared 36% of the time

Automation Anywhere vs Fortra's Automate

Compared 7% of the time

Blue Prism vs Fortra's Automate

Compared 4% of the time

MOVEit vs Fortra's Automate

Compared 4% of the time

More Fortra's Automate Competitors

UiPath vs Microsoft Power Automate

Compared 34% of the time

Blue Prism vs Microsoft Power Automate

Compared 19% of the time

Automation Anywhere vs Microsoft Power Automate

Compared 17% of the time

Python RPA vs Microsoft Power Automate

Compared 3% of the time

Pega Robotic Process Automation vs Microsoft Power Automate

Compared 2% of the time

More Microsoft Power Automate Competitors

No data available

Product Reports

Buyer's Guide

Fortra's Automate

January 2025

Download Fortra's Automate product report

Buyer's Guide

Microsoft Power Automate

January 2025

Download Microsoft Power Automate product report

Buyer's Guide

Robotic Process Automation (RPA)

December 2024

Verint Robotic Process Automation report

Download Verint Robotic Process Automation product report

Also Known As

HelpSystems Automate, Automate

Power Automate, Microsoft Flow, MS Power Automate, WinAutomation by Softomotive, ProcessRobot by Softomotive, Minit

No data available

Learn More

Video not available

Fortra

Microsoft

Verint

Overview

Fortra's Automate is predominantly used in HR and operational departments for automating reports, file manipulation, and data processing. Key uses include automating repetitive tasks, integrating PDFs and emails, running scripts, processing large data sets, transforming file formats, synchronizing databases, managing job schedules, and transferring files.

Users commend Fortra's Automate for its ease of implementation and user-friendly drag-and-drop interface, which requires minimal technical skills for efficient bot deployment. The software is appreciated for its effective scheduling tools, reliable integration capabilities, and a wide range of functions such as file interaction, secure file transfers, and extensive automation without the need for coding. Businesses achieve significant time savings and simplified processes, bolstered by continuous updates and robust customer support.

What are the key features?

Scheduling Tools: Enables precise control and timing for automation tasks
Integration Capabilities: Seamlessly connects with various systems and software
File Interaction: Comprehensive functions for file manipulation and transfer
Secure Transfers: Ensures data safety during file transfers
User-Friendly: Minimal technical skills needed for deployment and use

What benefits should you look for in reviews?

Ease of Implementation: Fast and simple setup process
Time Savings: Reduces time spent on repetitive tasks
Process Simplification: Streamlines complex workflows
Customer Support: Access to continuous support and updates

In various industries such as healthcare, transportation, and payroll, Fortra's Automate automates workflows like invoice generation, data retrieval, data uploading, and insurance eligibility checks, enhancing efficiency and accuracy for HR and operational tasks.

Microsoft Power Automate is a powerful tool that streamlines and automates tasks within an organization.

It is used for workflow automation, data integration, and creating automated notifications and approvals.

Power Automate connects different applications and services, such as SharePoint, Excel, and Outlook, to automate data transfer and synchronization.

With Verint Robotic Process Automation, organizations can automate repetitive and time-consuming processes, allowing employees to focus on more complex and customer-related activities.

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

1. Coca-Cola 2. General Electric 3. Siemens 4. Accenture 5. Deloitte 6. Johnson & Johnson 7. Ford 8. Nestle 9. Procter & Gamble 10. IBM 11. Amazon 12. Google 13. Microsoft 14. Adobe 15. Cisco 16. Oracle 17. SAP 18. Intel 19. HP 20. Dell 21. Verizon 22. AT&T 23. T-Mobile 24. Walmart 25. Target 26. Home Depot 27. McDonald's 28. Starbucks 29. Nike 30. Apple 31. Facebook 32. Twitter

Information Not Available

Buyer's Guide

Robotic Process Automation (RPA)

December 2024

Download Free Report

Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA). Updated: December 2024.

DOWNLOAD NOW

831,265 professionals have used our research since 2012.

See our list of best Robotic Process Automation (RPA) vendors.

We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.