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Microsoft Power Automate pros and cons

Vendor: Microsoft

3.9 out of 5

135 reviews
88% willing to recommend

Pros & Cons summary

Microsoft Power Automate is easy to use, integrates well with Microsoft products, and offers cost-effective automation for Office 365 users. Though ideal for non-technical users, it lacks maturity and has reliability issues compared to UiPath. While its wide range of connectors simplifies integration, the platform struggles with non-Microsoft systems. OCR capabilities and technical support need improvement, making it less reliable for complex automation needs.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Microsoft Power Automate is praised for its ease of use and ability to integrate seamlessly across multiple Microsoft products, enhancing workflow efficiency.

Its automation capabilities allow task simplification and significant time savings, reducing manual effort in organizations.

The platform provides competitive pricing and is a cost-effective tool for organizations using Microsoft Office 365.

With a wide range of connectors, it facilitates easy integration with other systems and applications.

Its low-code environment is accessible for non-technical users, enabling them to create effective automation processes swiftly.

CONS

Microsoft Power Automate lacks maturity compared to competitors like UiPath and Automation Anywhere.

Stability issues arise even with simple projects, making it unreliable.

OCR capabilities are not as developed as other tools in the market.

Integration with non-Microsoft platforms is limited and often problematic.

Technical support is slow, with room for improvement.

Microsoft Power Automate Pros review quotes

Ayobami Shobaloju

Customer Solution Provider at Wema Bank

Jun 15, 2025

Microsoft Power Automate has positively impacted my organization as it has saved a lot of time and effort.

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PC

PranavChaudhari

Senior at a tech vendor with 10,001+ employees

May 13, 2026

Microsoft Power Automate has positively impacted our organization with significant time savings, achieving a 60 to 80% reduction in manual effort for tasks such as downloading attachments and sending emails, thereby saving hours of repetitive work per week per team.

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BK

Sr. General Manager , Global IT Services at a non-profit with 5,001-10,000 employees

Jan 5, 2026

Microsoft Power Automate's no-code workflows help my team in daily operations to a great extent.

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Microsoft Power Automate

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Learn what your peers think about Microsoft Power Automate. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.

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Oluwayemisi Blessing Oloruntoba

Governance Operations Analyst at Aon Corporation

May 4, 2026

The RPA feature in Microsoft Power Automate has significantly impacted my digital transformation efforts because it has improved my understanding and knowledge.

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Talent Acquisition Specialist at APERCE

Aug 25, 2025

The engineers on-site can generate an automated report that takes approximately 10 minutes, while before it took them two days.

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reviewer2706489

Engineering Manager at a wholesaler/distributor with 10,001+ employees

May 19, 2025

With these features in place, it has definitely improved the overall turnaround time by approximately 20% to 30% at least.

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Sales Manager at a comms service provider with 51-200 employees

Aug 26, 2025

The best features of Microsoft Power Automate are its ability to switch from one app to another without user interaction, so you can automate a task, take data from one source, process it, and then output it in another format or have it as an input for another app, and also to transform data and have that done with minimal human interaction.

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HS

Power Platform Developer at a tech services company with 11-50 employees

May 19, 2025

I have seen measurable benefits from Microsoft Power Automate as it saves a significant amount of time, and time saved translates to money.

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MH

Assistant Manager, Data Science & Analytics at American International Group

Feb 20, 2025

One of the most valuable features of Power Automate is its ability to extract text from a website.

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Senior Operations and Group Information Technology Manager at a computer software company with 201-500 employees

Apr 25, 2025

Overall, I would give Microsoft Power Automate a nine out of ten.

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Microsoft Power Automate Cons review quotes

Ayobami Shobaloju

Customer Solution Provider at Wema Bank

Jun 15, 2025

Something frustrates me concerning Microsoft Power Automate, and that is about the integration with Microsoft Forms and Excel.

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PranavChaudhari

Senior at a tech vendor with 10,001+ employees

May 13, 2026

For improvement in Microsoft Power Automate, better debugging for errors is needed, as it is difficult to trace the root of issues.

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BK

Sr. General Manager , Global IT Services at a non-profit with 5,001-10,000 employees

Jan 5, 2026

When we create a support ticket on the Microsoft platform, it takes a good amount of time in certain cases, especially when we get stuck, and at that time, Microsoft's response can be much slower.

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Microsoft Power Automate

Free Report: Microsoft Power Automate Reviews and More

Learn what your peers think about Microsoft Power Automate. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.

896,034 professionals have used our research since 2012.

Oluwayemisi Blessing Oloruntoba

Governance Operations Analyst at Aon Corporation

May 4, 2026

I would like to see the continuous improvement of Copilot because when I have really complex flows, Copilot just tells me it is not sure.

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Talent Acquisition Specialist at APERCE

Aug 25, 2025

AI agents could be included in the next releases. Additionally, chatbots would be a great addition.

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reviewer2706489

Engineering Manager at a wholesaler/distributor with 10,001+ employees

May 19, 2025

We haven't gone into depth to explore the integration with AI, so I am not really sure.

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Sales Manager at a comms service provider with 51-200 employees

Aug 26, 2025

I haven't used it with AI language models, and I think it may be restricted to work very friendly with Copilot, which could lead to further developments with other AI models or tools, thus suggesting some work is pending to do.

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HS

Power Platform Developer at a tech services company with 11-50 employees

May 19, 2025

The new designer is problematic and wastes development time. What can be developed in an hour typically takes 15 to 20 minutes longer with the new designer.

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MH

Assistant Manager, Data Science & Analytics at American International Group

Feb 20, 2025

Power Automate could be improved by adding an internal fuzzy lookup or fuzzy match feature.

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Senior Operations and Group Information Technology Manager at a computer software company with 201-500 employees

Apr 25, 2025

The coding part could be improved. Sometimes, there are triggers that require coding.

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Product Categories

Product Categories

Robotic Process Automation (RPA)

Agentic Automation

Business Orchestration and Automation Technologies

Popular Comparisons

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UiPath Platform vs Microsoft Power Automate

Automation Anywhere vs Microsoft Power Automate

Appian vs Microsoft Power Automate

Bizagi vs Microsoft Power Automate

Fortra's Automate vs Microsoft Power Automate

Mendix vs Microsoft Power Automate

Celonis vs Microsoft Power Automate

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Zapier vs Microsoft Power Automate

ABBYY Vantage vs Microsoft Power Automate

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