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Microsoft Power Automate pros and cons

Vendor: Microsoft
3.9 out of 5
Badge Leader

Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Microsoft Power Automate is easy to use and does not require coding expertise.
The ability to integrate across multiple systems is considered valuable.
It offers competitive pricing and excellent integration with Office 365.
The availability of numerous templates enhances user productivity and efficiency.
Its low-code capabilities and extensive connectors make it versatile for various automations.

CONS

Microsoft Power Automate lacks integration with non-Microsoft applications and tools.
The licensing model for Microsoft Power Automate is complex and not transparent.
Technical support for Microsoft Power Automate is slow and often directs users to documentation rather than assisting directly.
Microsoft Power Automate's OCR capabilities require improvement and are not as advanced as its competitors.
Microsoft Power Automate's documentation and training materials need enhancement for better user understanding and implementation.
 

Microsoft Power Automate Pros review quotes

GS
Technical Lead & Consultant at a tech services company with 10,001+ employees
Nov 13, 2019
The solution is comparatively quick to deploy for making smaller automation processes.
CA
General Manager at Consilio
Dec 16, 2019
The pricing of the solution is competitive, which is good for the Romanian market.
it_user1241364 - PeerSpot reviewer
Director at a transportation company with 10,001+ employees
Jan 12, 2020
The most valuable feature is that it is pretty low-code, so you don't need much coding expertise to use it.
Learn what your peers think about Microsoft Power Automate. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,899 professionals have used our research since 2012.
reviewer1237389 - PeerSpot reviewer
CEO at a tech consulting company with 11-50 employees
Jan 26, 2020
Power Automate has allowed us to simplify the business process and improve operational efficiency.
it_user1266177 - PeerSpot reviewer
Chief Operating Officer at NGMROBOTICS LTD
Jan 27, 2020
The solution is very easy to use. It's a code three platform that works very easily with documents to create custom automations.
reviewer1268505 - PeerSpot reviewer
Digital and E-Business Analyst at a construction company with 5,001-10,000 employees
Jan 29, 2020
This product is a really easy-to-use solution for quickly developing prototypes.
NM
Software Engineer at a consultancy with 51-200 employees
Jan 29, 2020
The development time for ProcessRobot is very good compared to other solutions.
DL
RPA Developer at a tech consulting company with 11-50 employees
Jul 17, 2020
This product has an easy-to-use interface with nice detail in the features.
reviewer1299474 - PeerSpot reviewer
Business Analyst at a tech services company with 10,001+ employees
Mar 3, 2020
Power Automate is not complex and is very easy-to-use in deploying most development projects.
reviewer1237389 - PeerSpot reviewer
CEO at a tech consulting company with 11-50 employees
Mar 5, 2020
For people who already use Office 365, Power Automate is very easy to integrate and use.
 

Microsoft Power Automate Cons review quotes

GS
Technical Lead & Consultant at a tech services company with 10,001+ employees
Nov 13, 2019
We find the solution to be not that user-friendly, and might be using the older version, which really did not have a lot of features, so my review is mostly based on the older version.
CA
General Manager at Consilio
Dec 16, 2019
The solution could offer more specific training. There should be more examples of what the functions can do and more instructions and explanations to the process.
it_user1241364 - PeerSpot reviewer
Director at a transportation company with 10,001+ employees
Jan 12, 2020
I would like to have a user account so that the staff can see all of their requests, including the status and other details for each one, on the dashboard.
Learn what your peers think about Microsoft Power Automate. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,899 professionals have used our research since 2012.
reviewer1237389 - PeerSpot reviewer
CEO at a tech consulting company with 11-50 employees
Jan 26, 2020
There is an RPA feature gap between this solution and other more mature products.
it_user1266177 - PeerSpot reviewer
Chief Operating Officer at NGMROBOTICS LTD
Jan 27, 2020
The solution could use some more advanced AI tools. It's one of the solution's only weaknesses.
reviewer1268505 - PeerSpot reviewer
Digital and E-Business Analyst at a construction company with 5,001-10,000 employees
Jan 29, 2020
If the product had onscreen help, it would be easier to learn and use.
NM
Software Engineer at a consultancy with 51-200 employees
Jan 29, 2020
Better support is needed for building custom components on top of ProcessRobot.
DL
RPA Developer at a tech consulting company with 11-50 employees
Jul 17, 2020
The stability of the product is not very good and can even fail with simple projects.
reviewer1299474 - PeerSpot reviewer
Business Analyst at a tech services company with 10,001+ employees
Mar 3, 2020
The thing which needs the most improvement is really the documentation. It should have better details of the processes.
reviewer1237389 - PeerSpot reviewer
CEO at a tech consulting company with 11-50 employees
Mar 5, 2020
Compared to other RPA solutions, there is a little bit of a feature gap.