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Microsoft Sentinel vs Trellix Helix Connect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Microsoft Sentinel ROI is mixed; challenges exist, but benefits include automation savings, enhanced security, and reduced staffing needs.
Sentiment score
6.2
Trellix Helix enhanced security, reduced costs, increased efficiency, minimized manual work, decreased downtime, and offered deeper security insights.
If a customer is already using Microsoft’s ecosystem, the ROI can be positive due to seamless integration.
Microsoft Azure was not fitting for short-term cost savings but promised a better ROI over three to five years for medium to large companies.
 

Customer Service

Sentiment score
6.7
Microsoft Sentinel's support is praised for quick response, with premium tiers offering expert help and strong community resources.
Sentiment score
6.8
Trellix Helix Connect's customer service is praised for quick, efficient support despite minor delays, maintaining high user satisfaction.
Their solutions' integration simplifies resolving issues compared to those caused by third-party products.
Working with a Sentinel engineer helped us tune settings effectively.
When my team needs to escalate issues to Microsoft, especially for Microsoft Sentinel, the response is fast through their French entity.
We experienced some challenges due to the ongoing transformation and fusion of McAfee and FireEye, but we are committed to improving response times.
 

Scalability Issues

Sentiment score
8.0
Microsoft Sentinel's cloud scalability enables effortless resource management and meets large-scale needs, making it ideal for extensive monitoring.
Sentiment score
7.8
Trellix Helix Connect is scalable and favored by many, despite some considering cost as a limiting factor.
Office 365 and Exchange are running on it, covering about 35,000 users efficiently.
Being a SaaS solution, the scalability of Microsoft Sentinel is robust.
As our organization uses Microsoft Azure and Defender, everything grows together, and we can integrate various features seamlessly.
We support the largest companies in the world and can cater to large environments.
 

Stability Issues

Sentiment score
7.8
Microsoft Sentinel is stable and reliable with 99.9%+ uptime; issues typically arise from external factors or misconfigurations.
Sentiment score
8.4
Trellix Helix Connect is highly reliable with strong stability, minimal bugs, and crucial support for critical applications.
In the past two years, our team hasn't encountered any issues with the stability of Microsoft Sentinel from an operations perspective.
I need to be aware of deprecated connectors as they may disconnect, but the data continues to be sent with a need for quick adaptation.
So far, we have not experienced any issues, and it has been stable from the beginning.
The availability is high, which is critical for our customers who rely on a single panel of glass to operate.
 

Room For Improvement

Users recommend improvements to multi-tenancy, log ingestion, interface intuitiveness, and integration, with concerns over pricing and AI enhancement.
Trellix Helix Connect requires enhancements in interface, integration, support, and pricing, despite praise for its AI capabilities.
We lack integration for Syslogs into Sentinel.
There are complexities in calculating the right pricing tier for different customers, which makes it difficult for me as a consultant during upfront pricing.
Currently, we are happy to have a way in the middle with not so much cost, but it would be nice to have the ability to enhance the automation of workflows based on learned incidents.
We have just released the solutions to the market recently, making it a revolution in the cybersecurity sector.
 

Setup Cost

Microsoft Sentinel offers scalable, cost-effective pricing with discounts, especially beneficial for E5 users and high-volume data ingestion.
Trellix Helix Connect is costly but valued for comprehensive security, especially for large enterprises and bundled solutions.
Setting up the right cost model for customers is intricate, requiring careful consideration of various components and licensing tiers.
Microsoft Sentinel offers more capabilities than Bastion, with a more intuitive experience.
We already had the necessary licensing for Sentinel, so we didn't need to spend extra money.
It is not the cheapest, but also not the most expensive solution.
 

Valuable Features

Microsoft Sentinel offers seamless integration, AI-driven threat detection, automated responses, and scalability for efficient, comprehensive security management.
Trellix Helix Connect offers seamless API integration, automation, and AI for efficient threat detection and incident resolution.
The ability of Microsoft Sentinel to correlate data from multiple sources enhances threat detection capabilities.
Custom workbooks are valuable. It is one of the crucial points in dealing with potential security threats in an automated way without requiring too much manpower.
The most valuable features for us include threat collection, threat detection, response, and the knowledge base for investigation.
Trellix Helix, as an AI XDR platform, helps our organization by offering an extensive number of connectors for integration, enabling us to consolidate all information in a single dashboard.
 

Categories and Ranking

Microsoft Sentinel
Ranking in Security Information and Event Management (SIEM)
3rd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
91
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (1st), Microsoft Security Suite (6th), AI-Powered Cybersecurity Platforms (5th)
Trellix Helix Connect
Ranking in Security Information and Event Management (SIEM)
30th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
11
Ranking in other categories
Security Incident Response (7th)
 

Mindshare comparison

As of April 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Microsoft Sentinel is 7.4%, down from 9.2% compared to the previous year. The mindshare of Trellix Helix Connect is 0.5%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

KrishnanKartik - PeerSpot reviewer
Every rule enriched at triggering stage, easing the job of SOC analyst
It's a Big Data security analytics platform. Among the unique features is the fact that it has built-in UEBA and analytical capabilities. It allows you to use the out-of-the-box machine learning and AI capabilities, but it also allows you to bring your own AI/ML, by bringing in your own IPs and allowing the platform to accept them and run that on top of it. In addition, the SOAR component is a pay-per-use model. Compared to any other product, where customization is not available, you can fine-tune the SOAR and you'll be charged only when your playbooks are triggered. That is the beauty of the solution because the SOAR is the costliest component in the market today. Other vendors charge heavily for the SOAR, but with Sentinel it is upside-down: the SOAR is the lowest-hanging fruit. It's the least costly and it delivers more value to the customer. The SOAR engine also uniquely helps us to automate most of the incidents with automated enrichment and that cuts out the L1 analyst work. And combining M365 with Sentinel, if you want to call it integration, takes just a few clicks: "next, next finish." If it is all M365-native, it is a maximum of three or four steps and you'll be able to ingest all the logs into Sentinel. That is true even with AWS or GCP because most of the connectors are already available out-of-the-box. You just click, put in your subscription details, include your IAM, and you are finished. Within five to six steps, you can integrate AWS workloads and the logs can be ingested into Sentinel. When it comes to a third party specifically, such as log sources in a data center or on-premises, we need a log collector so that the logs can be forwarded to the Sentinel platform. And when it comes to servers or something where there is an agent for Windows or Linux, the agent can collect the logs and ship them to the Sentinel platform. I don't see any difficulties in integrating any of the log sources, even to the extent of collecting IoT log sources. Microsoft Defender for Cloud has multiple components such as Defender for Servers, Defender for PaaS, and Defender for databases. For customers in Azure, there are a lot of use cases specific to protecting workloads and PaaS and SaaS in Azure and beyond Azure, if a customer also has on-premises locations. There is EDR for Windows and Linux servers, and it even protects different kinds of containers. With Defender for Cloud, all these sources can be seamlessly integrated and you can then track the security incidents in Microsoft's XDR platform. That means you have one more workspace, under Azure, not Defender for Cloud, where you can see the security incidents. In addition, it can be integrated with Sentinel for EDR deep-dive analytics. It can also protect workloads in AWS. We have customers for whom we are protecting their AWS workloads. Even EKS, Elastic Kubernetes Service, on AWS can be integrated, as can the GKE (Google Kubernetes Engine). And with Defender for Cloud, security alert ingestion is free
BiswabhanuPanda - PeerSpot reviewer
You can use it for everything, incident response, automated responses, alerts, visibility
I would give the product an overall rating of eight out of 10. We have 10 people currently using this software. Six are on the list, plus two managers and two IR experts. It's not possible for just one person to maintain the solution, and it's not really allowed. It has to be a team effort, with two or three people. It's not about users. Helix works differently, collecting logs from 6,000 different sources integrated with the solution. The licensing is not based on users; it's based on APIs. It's more of a SIEM SGL type of platform. It collects logs from around 6,000. But have around 10 people maintaining that.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
11%
Manufacturing Company
8%
Government
8%
Comms Service Provider
17%
Computer Software Company
14%
Manufacturing Company
12%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Is there a common threat intelligence tool that aggregates multiple threat intelligence sources?
Yes, Azure Sentinel is a SIEM on the Cloud. Multiple data sources can be uploaded and analyzed with Azure Sentinel and its Threat Hunting functionality with AI available as templates or customized ...
What is a better choice, Splunk or Azure Sentinel?
It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingestion of anything, but the charge per GB/Day Indexed and it gets expensive as log ...
Which is better - Azure Sentinel or AWS Security Hub?
We like that Azure Sentinel does not require as much maintenance as legacy SIEMs that are on-premises. Azure Sentinel is auto-scaling - you will not have to worry about performance impact, you will...
What do you like most about FireEye Helix?
Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks.
What is your experience regarding pricing and costs for FireEye Helix?
The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.
What needs improvement with FireEye Helix?
I have just released this solution to the market, and my customers' response has been great. While Trellix Wise is seen as a top vendor with its AI implementation for accelerating incident investig...
 

Also Known As

Azure Sentinel
FireEye Helix, FireEye Threat Analytics
 

Overview

 

Sample Customers

Microsoft Sentinel is trusted by companies of all sizes including ABM, ASOS, Uniper, First West Credit Union, Avanade, and more.
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about Microsoft Sentinel vs. Trellix Helix Connect and other solutions. Updated: April 2025.
848,716 professionals have used our research since 2012.