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Splunk Enterprise Security vs Trellix Helix Connect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Splunk Enterprise Security enhances visibility, streamlines operations, and supports real-time decisions, improving efficiency and security in large-scale environments.
Sentiment score
6.2
Trellix Helix enhanced security, reduced costs, increased efficiency, minimized manual work, decreased downtime, and offered deeper security insights.
 

Customer Service

Sentiment score
6.7
Splunk Enterprise Security support is mixed: knowledgeable at higher levels but variable with first-tier responses, praised online.
Sentiment score
6.8
Trellix Helix Connect's customer service is praised for quick, efficient support despite minor delays, maintaining high user satisfaction.
If you want to write your own correlation rules, it is very difficult to do, and you need Splunk's support to write new correlation rules for the SIEM tool.
The technical support for Splunk met my expectations.
We experienced some challenges due to the ongoing transformation and fusion of McAfee and FireEye, but we are committed to improving response times.
 

Scalability Issues

Sentiment score
7.7
Splunk Enterprise Security is scalable and effective for large deployments, though costs and planning are essential considerations.
Sentiment score
7.8
Trellix Helix Connect is scalable and favored by many, despite some considering cost as a limiting factor.
It is easy to scale.
They struggle a bit with pure virtual environments, but in terms of how much they can handle, it is pretty good.
We support the largest companies in the world and can cater to large environments.
 

Stability Issues

Sentiment score
7.9
Splunk Enterprise Security is reliable and adaptable, handling large data volumes with minimal downtime and robust performance.
Sentiment score
8.4
Trellix Helix Connect is highly reliable with strong stability, minimal bugs, and crucial support for critical applications.
It provides a stable environment but needs to integrate with ITSM platforms to achieve better visibility.
It is very stable.
The availability is high, which is critical for our customers who rely on a single panel of glass to operate.
 

Room For Improvement

Splunk Enterprise Security needs improved setup, GUI, user control, pricing, machine learning, and intuitive dashboards for better accessibility.
Trellix Helix Connect requires enhancements in interface, integration, support, and pricing, despite praise for its AI capabilities.
Splunk Enterprise Security would benefit from a more robust rule engine to reduce false positives.
What Splunk could do better is to create an API to the standard SIEM tools, such as Microsoft Sentinel.
Data retention can be better. If we want to look at the data for five months or six months, that is not available to us. We only have a history of 20 or 30 days.
We have just released the solutions to the market recently, making it a revolution in the cybersecurity sector.
 

Setup Cost

Splunk Enterprise Security is costly but valued for features and scalability, offering significant ROI with careful data management.
Trellix Helix Connect is costly but valued for comprehensive security, especially for large enterprises and bundled solutions.
The platform requires significant financial investment and resources, making it expensive despite its comprehensive features.
I saw clients spend two million dollars a year just feeding data into the Splunk solution.
Splunk is priced higher than other solutions.
It is not the cheapest, but also not the most expensive solution.
 

Valuable Features

Splunk Enterprise Security enhances threat detection with fast data retrieval, customizable visualizations, and seamless third-party integration for efficient operations.
Trellix Helix Connect offers seamless API integration, automation, and AI for efficient threat detection and incident resolution.
This capability is useful for performance monitoring and issue identification.
They have approximately 50,000 predefined correlation rules.
Splunk Enterprise Security's most valuable features are its stability and the robust Splunk Search Processing Language.
Trellix Helix, as an AI XDR platform, helps our organization by offering an extensive number of connectors for integration, enabling us to consolidate all information in a single dashboard.
 

Categories and Ranking

Splunk Enterprise Security
Ranking in Security Information and Event Management (SIEM)
1st
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
305
Ranking in other categories
Log Management (2nd), IT Operations Analytics (1st)
Trellix Helix Connect
Ranking in Security Information and Event Management (SIEM)
30th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
11
Ranking in other categories
Security Incident Response (7th)
 

Mindshare comparison

As of April 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Splunk Enterprise Security is 9.5%, down from 12.8% compared to the previous year. The mindshare of Trellix Helix Connect is 0.5%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

ROBERT-CHRISTIAN - PeerSpot reviewer
Has many predefined correlation rules and is brilliant for investigation and log analysis
It is very complicated to write your own correlation rules without the help of Splunk support. What Splunk could do better is to create an API to the standard SIEM tools, such as Microsoft Sentinel. The idea would be to make it less painful. In ELK Stack, Kibana is the query language with which you can search log files. I believe Splunk has also a query language in which they search their log files, but once you have identified the log file that you want to use for further security correlation, you want to very quickly transport that into your SIEM tool, such as Microsoft Sentinel. That is something that Splunk could make a little bit less painful because it is a lot of effort to find that log file and forward it. An API with Microsoft Sentinel or a similar SIEM tool would be a good idea.
BiswabhanuPanda - PeerSpot reviewer
You can use it for everything, incident response, automated responses, alerts, visibility
I would give the product an overall rating of eight out of 10. We have 10 people currently using this software. Six are on the list, plus two managers and two IR experts. It's not possible for just one person to maintain the solution, and it's not really allowed. It has to be a team effort, with two or three people. It's not about users. Helix works differently, collecting logs from 6,000 different sources integrated with the solution. The licensing is not based on users; it's based on APIs. It's more of a SIEM SGL type of platform. It collects logs from around 6,000. But have around 10 people maintaining that.
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Comparison Review

VS
Feb 26, 2015
HP ArcSight vs. IBM QRadar vs. ​McAfee Nitro vs. Splunk vs. RSA Security vs. LogRhythm
We at Infosecnirvana.com have done several posts on SIEM. After the Dummies Guide on SIEM, we are following it up with a SIEM Product Comparison – 101 deck. So, here it is for your viewing pleasure. Let me know what you think by posting your comments below. The key products compared here are…
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
8%
Government
8%
Comms Service Provider
16%
Computer Software Company
15%
Manufacturing Company
13%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is a better choice, Splunk or Azure Sentinel?
It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingestion of anything, but the charge per GB/Day Indexed and it gets expensive as log ...
How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
What do you like most about FireEye Helix?
Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks.
What is your experience regarding pricing and costs for FireEye Helix?
The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.
What needs improvement with FireEye Helix?
I have just released this solution to the market, and my customers' response has been great. While Trellix Wise is seen as a top vendor with its AI implementation for accelerating incident investig...
 

Also Known As

No data available
FireEye Helix, FireEye Threat Analytics
 

Overview

 

Sample Customers

Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about Splunk Enterprise Security vs. Trellix Helix Connect and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.