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OpenText Security Log Analytics vs Trellix Helix Connect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Security Log Analy...
Ranking in Security Information and Event Management (SIEM)
76th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Trellix Helix Connect
Ranking in Security Information and Event Management (SIEM)
19th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
13
Ranking in other categories
Security Incident Response (3rd)
 

Mindshare comparison

As of April 2026, in the Security Information and Event Management (SIEM) category, the mindshare of OpenText Security Log Analytics is 0.2%, up from 0.0% compared to the previous year. The mindshare of Trellix Helix Connect is 1.1%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
Trellix Helix Connect1.1%
OpenText Security Log Analytics0.2%
Other98.7%
Security Information and Event Management (SIEM)
 

Featured Reviews

Nagendra Nekkala. - PeerSpot reviewer
Senior Manager ICT & at Bangalore International Airport Limited
A stable and scalable solution that can be used for log management and analytics
Two admins are managing the solution in our organization. Firstly, you need to prioritize the security threats you are looking for. You also need to know the incident response and compliance activities you are looking for. That can help your organization to have a proper ROI. Overall, I rate ArcSight Recon an eight out of ten.
reviewer2646834 - PeerSpot reviewer
Presales Lead at a outsourcing company with 11-50 employees
Reduces detection and response times through automation and alert correlation
The best features that Trellix Helix Connect offers are SOAR, automation, hyperautomation, and the correlation of alerts and threat intelligence, for example, when the alerts cross through MITRE ATT&CK, which stand out most to me. Out of those features, automation, alert correlation, and threat intelligence have made my work easier and more effective as we integrate many cybersecurity solutions into the XDR and set up the use cases to reduce MTTD and MTTR from days to minutes. I would add that the level of integration with other brands is something that surprises me about the features of Trellix Helix Connect. Trellix Helix Connect has positively impacted my organization as it is the most important tool to provide MDR service to our clients, which has resulted in specific outcomes and improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Since ArcSight Recon gives proper log management for us, it helps me with my compliance purposes and any forensic investigation."
"We are able to block some advanced malware and other things."
"The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both ways of communication with the help of APA."
"I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good."
"The best feature of Trellix Helix Connect is its quick implementation."
"We have started working with various customers, one of whom is particularly concerned about adjacency. We have identified several use cases where automation is possible."
"The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform."
"I like that it's easy, it's got the protection set up, and we can see whatever is required."
"The solution is very high-quality and offers a very small number of false positives, so we don't have to get distracted by checking up on false data and making sure nothing is wrong."
 

Cons

"The solution's speed has to be improved because more data analytics makes the application slower."
"We have certain challenges with integrating the SOAR platform with multiple vendors."
"It should have more cloud connectors. It could also be cheaper."
"While we have top customer support and this solution is highly beneficial, there is room for improvement due to the fusion of McAfee and FireEye, which has caused some lapses in support."
"Integrations could be improved, and the dashboard could be a little better."
"Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains."
"The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution."
"There is room for improvement in the integration capabilities of third-party tools."
"FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer."
 

Pricing and Cost Advice

Information not available
"The price could be better. But I think it's rightly placed when we buy everything in one shot, and we get some discount for that. That's how we basically plan our deployment, and it's holistic. We pay for the license yearly."
"It could be cheaper, but that applies to every product."
"FireEye Helix is a little expensive."
"I rate Trellix Helix a five out of ten for pricing."
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Top Industries

By visitors reading reviews
No data available
Comms Service Provider
16%
Computer Software Company
10%
Manufacturing Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

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What is your experience regarding pricing and costs for FireEye Helix?
The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.
What needs improvement with FireEye Helix?
To improve Trellix Helix Connect, I think it is possible to enhance the dashboard to share more information about the incidents. For example, if I want to check a MITRE technique, maybe it is neces...
What is your primary use case for FireEye Helix?
My main use case for Trellix Helix Connect is to provide an MDR service to our clients. We use Trellix Helix Connect to correlate the alerts and automate the response most often. For example, we us...
 

Also Known As

No data available
FireEye Helix, FireEye Threat Analytics
 

Overview

 

Sample Customers

Information Not Available
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about Splunk, Wazuh, IBM and others in Security Information and Event Management (SIEM). Updated: March 2026.
885,789 professionals have used our research since 2012.