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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Trellix Helix Connect integrates easily with APIs, facilitating two-way communication with various cloud services.
Strong automation allows cybersecurity analysts to focus on identified issues without manual correlation.
Predefined use cases and states enhance detection and response capabilities.
Helix's speed and easy-to-understand query language enhance its usability and efficiency in raw log analysis.
It effectively prevents email attacks such as phishing and email spoofing and handles advanced malware threats.

CONS

Integration with multiple vendors poses challenges.
There is a need for better application rule creation, as rules are sometimes disabled by FireEye.
More cloud connectors should be available, and pricing could be improved.
Integration with third-party tools should be enhanced.
Trellix Helix lacks an on-prem option.
 

Trellix Helix Connect Pros review quotes

KB
Apr 22, 2024
As far as its core functionality goes, it’s spot-on.
BiswabhanuPanda - PeerSpot reviewer
May 14, 2020
The integration is very useful and very easy. You can have an API connection with any cloud and I'll be able to do both ways of communication with the help of APA.
reviewer1362132 - PeerSpot reviewer
Oct 23, 2020
The product offers very strong automation. Our cyber security analysts don't have to correlate the information to detect problems. They only need to analyze problems that have been identified by the platform.
Learn what your peers think about Trellix Helix Connect. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,040 professionals have used our research since 2012.
reviewer2158416 - PeerSpot reviewer
May 23, 2024
We have started working with various customers, one of whom is particularly concerned about adjacency. We have identified several use cases where automation is possible.
KB
Jul 2, 2024
We are able to block some advanced malware and other things.
reviewer2406618 - PeerSpot reviewer
Feb 12, 2025
I advise other customers to choose Trellix Helix, as it improves operations significantly with more efficient responses required for various scenarios they face.
BiswabhanuPanda - PeerSpot reviewer
Sep 6, 2022
The most valuable features include predefined use cases and threatening states.
reviewer1581882 - PeerSpot reviewer
May 26, 2021
I like that it's easy. It's got the protection set up, and we can see whatever is required. We write our own rules and the rules that we can input. I think it is good.
reviewer2104149 - PeerSpot reviewer
Mar 9, 2023
FireEye Helix's best features are its speed and use of an easy-to-understand language to send queries to the raw logs.
Abanoub Alfy - PeerSpot reviewer
May 15, 2023
Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks.
 

Trellix Helix Connect Cons review quotes

KB
Apr 22, 2024
There is room for improvement in the integration capabilities of third-party tools.
BiswabhanuPanda - PeerSpot reviewer
May 14, 2020
We have certain challenges with integrating the SOAR platform with multiple vendors.
reviewer1362132 - PeerSpot reviewer
Oct 23, 2020
The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution.
Learn what your peers think about Trellix Helix Connect. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,040 professionals have used our research since 2012.
reviewer2158416 - PeerSpot reviewer
May 23, 2024
We often rely on Martins to create logs and provide professional threat services rather than basic support.
KB
Jul 2, 2024
Trellix needs to address the price for the product to be more appealing to customers.
reviewer2406618 - PeerSpot reviewer
Feb 12, 2025
While we have top customer support and this solution is highly beneficial, there is room for improvement due to the fusion of McAfee and FireEye, which has caused some lapses in support.
BiswabhanuPanda - PeerSpot reviewer
Sep 6, 2022
Integrations could be improved, and the dashboard could be a little better.
reviewer1581882 - PeerSpot reviewer
May 26, 2021
Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing.
reviewer2104149 - PeerSpot reviewer
Mar 9, 2023
FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer.
Abanoub Alfy - PeerSpot reviewer
May 15, 2023
Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains.