Exabeam and Trellix Helix are competitors in the cybersecurity analytics and incident response domain. Exabeam holds an advantage in user friendliness and analytics capabilities, while Trellix Helix leads in AI-powered threat prevention.
Features: Exabeam is favored for its advanced analytics with a timeline feature, behavior analytics, and seamless integration capabilities. Users appreciate its user-friendly design which facilitates easy management of security tasks. Trellix Helix stands out for its AI capabilities, enhancing incident resolution and providing extensive integration options with over 400 connectors. Its efficiency in preventing email attacks such as phishing is highly valued.
Room for Improvement: Exabeam could improve its flexibility, flow analysis, and dashboard customization. Users also suggest enhancements in performance and documentation clarity. Trellix Helix might benefit from refined integrations and pricing models. Improved third-party tool integration and shorter support response times are also desired improvements.
Ease of Deployment and Customer Service: Exabeam offers both on-premises and cloud deployment options but receives mixed reviews regarding customer support, with some users reporting slow response times. Trellix Helix is primarily cloud-based with support for hybrid setups. Its customer service is generally seen favorably, though some users encounter inconsistencies in support quality.
Pricing and ROI: Exabeam is deemed reasonably priced, presenting flexible pricing models that are cost-effective through monitoring tool consolidation. Trellix Helix, perceived as expensive, is more suited for larger enterprises, offering competitive market pricing with free usage for existing FireEye cloud-based users, albeit extra licenses are required for third-party logs.
Exabeam offers more machine learning models that detect anomalies.
Even with TAM support from Exabeam, many issues go unresolved.
We experienced some challenges due to the ongoing transformation and fusion of McAfee and FireEye, but we are committed to improving response times.
We support the largest companies in the world and can cater to large environments.
These problems were not frequent, and the last six to eight months have been stable.
The availability is high, which is critical for our customers who rely on a single panel of glass to operate.
I have explored the SaaS version; it offers many new features.
Exabeam needs to improve its documentation and provide more customization for dashboards and case management.
We have just released the solutions to the market recently, making it a revolution in the cybersecurity sector.
It is not the cheapest, but also not the most expensive solution.
Exabeam's AI capabilities, like the natural language mode, convert natural language into Exabeam queries, enhancing ease of use.
The product offers useful features like the dashboard, timeline, and session views, which enhance our security tools.
Trellix Helix, as an AI XDR platform, helps our organization by offering an extensive number of connectors for integration, enabling us to consolidate all information in a single dashboard.
Exabeam Fusion is a cloud-delivered solution that that enables you to:
-Leverage turnkey threat detection, investigation, and response
-Collect, search and enhance data from anywhere
-Detect threats missed by other tools, using market-leading behavior analytics
-Achieve successful SecOps outcomes with prescriptive, threat-centric use case packages
-Enhance productivity and reduce response times with automation
-Meet regulatory compliance and audit requirements with ease
Trellix Helix Connect is known for its seamless API integration, automation capabilities, and efficient data correlation. It offers robust solutions in email threat prevention and malware detection, catering to cybersecurity needs with a user-friendly query language and extensive connector support.
Trellix Helix Connect integrates incident response, centralized SIEM tasks, and data correlation using native support for FireEye products. It rapidly handles alerts, enhances ticket management, and prevents network attacks. Its XDR platform supports a wide range of environments, providing DDI and IOC feeds for comprehensive data, email, and endpoint security. Users appreciate the deployment and API integration, but improvements in graphical interface and pricing could increase satisfaction. Additional infrastructure enhancements and optimized support can address current challenges resulting from recent mergers.
What are the key features of Trellix Helix Connect?Enterprises utilize Trellix Helix Connect for its ability to manage managed detection and response services, logging, and ransomware/ phishing mitigation. It operates efficiently in restrictive environments, enabling cybersecurity functions in industries requiring robust data, email, and endpoint security strategies.
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