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Trellix Helix Connect vs Wazuh comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Trellix Helix enhanced security, reduced costs, increased efficiency, minimized manual work, decreased downtime, and offered deeper security insights.
Sentiment score
3.5
Wazuh offers rapid detection and response, reducing costs and ensuring high ROI for small to medium businesses without security compromises.
 

Customer Service

Sentiment score
6.8
Trellix Helix Connect's customer service is praised for quick, efficient support despite minor delays, maintaining high user satisfaction.
Sentiment score
4.3
Wazuh's support is praised, but response times vary; satisfaction ranges from 7 to 9 out of 10.
We experienced some challenges due to the ongoing transformation and fusion of McAfee and FireEye, but we are committed to improving response times.
There is no dedicated technical support for Wazuh as it is open source.
The documentation is good and provides clear instructions, though it's targeted at those with technical backgrounds.
We use the open-source version of Wazuh, which does not provide paid support.
 

Scalability Issues

Sentiment score
7.8
Trellix Helix Connect is scalable and favored by many, despite some considering cost as a limiting factor.
Sentiment score
7.4
Wazuh is scalable and adaptable but requires technical expertise for setup and may struggle with massive data handling.
We support the largest companies in the world and can cater to large environments.
It can accommodate thousands of endpoints on one instance, and multiple instances can run for different clients.
Scalability depends on the configuration and the infrastructure resources like compute and memory we allocate.
 

Stability Issues

Sentiment score
8.4
Trellix Helix Connect is highly reliable with strong stability, minimal bugs, and crucial support for critical applications.
Sentiment score
7.0
Wazuh is generally stable and reliable for small to mid-level businesses, though updates and configuration errors can cause issues.
The availability is high, which is critical for our customers who rely on a single panel of glass to operate.
The stability of Wazuh is strong, with no issues stemming from the solution itself.
The stability of Wazuh is largely dependent on maintenance.
 

Room For Improvement

Trellix Helix Connect requires enhancements in interface, integration, support, and pricing, despite praise for its AI capabilities.
Wazuh needs scalability, user interface improvements, better AI, cloud integration, Unix support, and efficient threat detection features.
We have just released the solutions to the market recently, making it a revolution in the cybersecurity sector.
The integration modules are insufficiently developed, necessitating the creation of custom integration solutions using tools like Logstash and PubSub.
There is room for improvement by integrating more AI into Wazuh.
An issue I noticed is with tag values in certain rules not functioning properly.
 

Setup Cost

Trellix Helix Connect is costly but valued for comprehensive security, especially for large enterprises and bundled solutions.
Wazuh provides cost-effective, open-source security with free software but may incur costs for support, storage, and Wazuh Cloud enhancements.
It is not the cheapest, but also not the most expensive solution.
Totaling around two lakh Indian rupees per month.
Since Wazuh is open source, the pricing for support could be applicable to medium-sized companies without much issue.
 

Valuable Features

Trellix Helix Connect offers seamless API integration, automation, and AI for efficient threat detection and incident resolution.
Wazuh provides comprehensive security features, scalability, and cost-effectiveness, supporting diverse environments and regulatory compliance with strong community support.
Trellix Helix, as an AI XDR platform, helps our organization by offering an extensive number of connectors for integration, enabling us to consolidate all information in a single dashboard.
The fact that it is open source means it is always being expanded, which is beneficial for customizing solutions for individual client requests.
We found the MITRE framework mapping and the agent enrollment service to be the most valuable features of Wazuh.
Wazuh's most valuable features include file monitoring and compliance reporting, which do not require excessive costs.
 

Categories and Ranking

Trellix Helix Connect
Ranking in Security Information and Event Management (SIEM)
30th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
11
Ranking in other categories
Security Incident Response (7th)
Wazuh
Ranking in Security Information and Event Management (SIEM)
2nd
Average Rating
7.4
Reviews Sentiment
6.3
Number of Reviews
46
Ranking in other categories
Log Management (1st), Extended Detection and Response (XDR) (3rd)
 

Mindshare comparison

As of April 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Trellix Helix Connect is 0.5%, down from 0.6% compared to the previous year. The mindshare of Wazuh is 14.3%, down from 14.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

BiswabhanuPanda - PeerSpot reviewer
You can use it for everything, incident response, automated responses, alerts, visibility
I would give the product an overall rating of eight out of 10. We have 10 people currently using this software. Six are on the list, plus two managers and two IR experts. It's not possible for just one person to maintain the solution, and it's not really allowed. It has to be a team effort, with two or three people. It's not about users. Helix works differently, collecting logs from 6,000 different sources integrated with the solution. The licensing is not based on users; it's based on APIs. It's more of a SIEM SGL type of platform. It collects logs from around 6,000. But have around 10 people maintaining that.
Sandip_Patel - PeerSpot reviewer
Evaluating robust file monitoring with insights for community support improvements
Wazuh's most valuable features include file monitoring and compliance reporting, which do not require excessive costs. These aspects are vital as they provide alerts for changes and facilitate the monitoring of compliance. The platform is also relatively easy to set up and operate. Reports are straightforward to extract and prove useful for compliance requirements.
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Top Industries

By visitors reading reviews
Comms Service Provider
16%
Computer Software Company
13%
Manufacturing Company
13%
Financial Services Firm
9%
Computer Software Company
15%
Comms Service Provider
8%
University
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about FireEye Helix?
Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks.
What is your experience regarding pricing and costs for FireEye Helix?
The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.
What needs improvement with FireEye Helix?
I have just released this solution to the market, and my customers' response has been great. While Trellix Wise is seen as a top vendor with its AI implementation for accelerating incident investig...
What do you like most about Wazuh?
Integrates with various open-source and paid products, allowing for flexibility in customization based on use cases.
What needs improvement with Wazuh?
There is room for improvement by integrating more AI into Wazuh. It requires constant nurturing, as I have to provide it with code and specific requirements. This maintenance can be quite labor-int...
What is your primary use case for Wazuh?
We use Wazuh as a SIEM solution because it is open source, highly customizable, and continually expanding. Our clients can request various solutions for their issues, which Wazuh is able to address.
 

Also Known As

FireEye Helix, FireEye Threat Analytics
No data available
 

Overview

 

Sample Customers

Police Bank, Verisk Analytics, Teck Resources
Information Not Available
Find out what your peers are saying about Trellix Helix Connect vs. Wazuh and other solutions. Updated: March 2025.
847,625 professionals have used our research since 2012.