Moveworks vs Ultimate comparison

Moveworks and Ultimate are both solutions in the AI-Powered Chatbots category. Moveworks is ranked #4, while Ultimate is ranked #32. Moveworks holds a 9.1% mindshare in AIPC, compared to Ultimate’s 0.5% mindshare.

Moveworks

1,057 Views
952 Comparison Views

Ultimate

64 Views
32 Comparison Views

Moveworks

Ultimate

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Moveworks and Ultimate based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Darktrace, Espressive and others in AI-Powered Chatbots.

To learn more, read our detailed AI-Powered Chatbots Report (Updated: April 2025).

Buyer's Guide

AI-Powered Chatbots

April 2025

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Helped 849,475 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Moveworks

Ranking in AI-Powered Chatbots

4th

Average Rating

0.0

Number of Reviews

Ranking in other categories

Agentic Automation (5th)

Ultimate

Ranking in AI-Powered Chatbots

32nd

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the AI-Powered Chatbots category, the mindshare of Moveworks is 9.1%, down from 15.7% compared to the previous year. The mindshare of Ultimate is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

AI-Powered Chatbots

Top Industries

By visitors reading reviews

Computer Software Company

13%

Manufacturing Company

12%

Financial Services Firm

12%

Healthcare Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Find out what your peers are saying about ServiceNow, Darktrace, Espressive and others in AI-Powered Chatbots. Updated: April 2025.

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849,475 professionals have used our research since 2012.

Comparisons

ServiceNow Virtual Agent vs Moveworks

Compared 37% of the time

ServiceNow vs Moveworks

Compared 32% of the time

Aisera AI Service Desk vs Moveworks

Compared 8% of the time

Espressive Barista vs Moveworks

Compared 6% of the time

Aisera AI Customer Service vs Moveworks

Compared 4% of the time

More Moveworks Competitors

No data available

Product Reports

Buyer's Guide

AI-Powered Chatbots

April 2025

Download Moveworks product report

Buyer's Guide

AI-Powered Chatbots

April 2025

Download Ultimate product report

Overview

Moveworks is a cloud-based AI platform purpose-built for large enterprises that solves one, big, frustrating problem: Resolving employees' IT support issues. Instead of tracking issues, we use advanced AI to solve them, instantly and automatically—with no human intervention.

Moveworks

Automate your customer service with the most powerful virtual agent platform. Faster resolutions, better workflows & happier customers at a lower cost. In 109 languages.

Ultimate

Sample Customers

slack, equinix, appdynamics, nutanix, broadcom, autodesk, medallia, freedom

Information Not Available

Find out what your peers are saying about ServiceNow, Darktrace, Espressive and others in AI-Powered Chatbots. Updated: April 2025.

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849,475 professionals have used our research since 2012.

See our list of best AI-Powered Chatbots vendors.

We monitor all AI-Powered Chatbots reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.