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Mule ESB vs WSO2 Enterprise Integrator comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mule ESB
Ranking in Enterprise Service Bus (ESB)
1st
Average Rating
8.2
Reviews Sentiment
5.7
Number of Reviews
54
Ranking in other categories
No ranking in other categories
WSO2 Enterprise Integrator
Ranking in Enterprise Service Bus (ESB)
7th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Data Integration (28th)
 

Mindshare comparison

As of September 2026, in the Enterprise Service Bus (ESB) category, the mindshare of Mule ESB is 18.6%, up from 18.0% compared to the previous year. The mindshare of WSO2 Enterprise Integrator is 5.2%, down from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Service Bus (ESB) Mindshare Distribution
ProductMindshare (%)
Mule ESB18.6%
WSO2 Enterprise Integrator5.2%
Other76.2%
Enterprise Service Bus (ESB)
 

Featured Reviews

Srinivas-Kanduri - PeerSpot reviewer
Enterprise integrator at a tech vendor with 10,001+ employees
Integration architecture has enabled reliable multi-channel messaging and secure API management but now needs better analytics and simpler development
In my opinion, the real-time analytics part of Mule ESB is not up to the mark for the decision-making process. While there are some analytics features, they lack the standards needed for enterprise use. Compared to other analytics tools such as Power BI, MuleSoft falls short.Points for improvement in Mule ESB definitely include enhancing the analytics capabilities because currently, they rely on external logging tools such as Splunk or ELK, which is lagging behind compared to other tools such as Workato that offer more analytical features. Additionally, issues arise with AI-based use cases due to dependencies on Salesforce tools such as agent force, making development more complicated when it should be more independent. Developing AI-based agents without being tied to Salesforce applications could also enhance functionality.
AC
Technical director at Cremete
Effective data transformation and integration in complex environments with high functionality
Something that could be improved in WSO2 Enterprise Integrator is that the problem is not a lack of capability or functionalities. The problem is that it is a very complex environment. To put your hand on this environment is a very demanding task. This is the real problem. The problem is not about the product, but about the complexity to manage, to configure, to decide what to do. I have some experience using SAP R/3. It seems to me something similar. When you have to configure a situation with a client, especially for a client not in an industrial sector, but in a service sector, it is quite usual that you are in trouble for some reason. This is always the story that I found in the implementations I have done. Maybe there are only three or four big problems, in some other cases there are more than that, but this is the situation usually. For WSO2 Enterprise Integrator, not the same, but I must say it is quite often there is a need to put together some pieces and make it work in a coordinated way.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most beneficial features of Mule ESB are the control plane and runtime plane."
"The API management capabilities are exemplary. You can apply security policies to most applications, monitor logs, and get analytical data on request reception, response generation time, associated APIs, endpoints, and inbound and outbound messages."
"We have experienced zero downtime since moving to this solution."
"I like that Mule ESB provides fast and good technical support."
"The features that I have found most valuable are that the product is updated regularly and Mule's framework."
"Writing your complex business logic as a simple workflow which can be understood by not so technical people, with hot deployment and a variety of free connectors, makes Mule ESB a powerful and accessible integration solution."
"This solution has good performance and support, but not everybody can use it because many of the features are expensive."
"The most valuable feature for Mule is the number of connectors that are available."
"The customer service executives are very responsive."
"It's a consolidated product. It works and it does its job pretty well."
"I like the user-friendly system and development of the service-oriented architecture."
"The productivity is the most valuable feature. It is very easy to write remediations."
"WSO2 Enterprise Integrator may cost you about twenty-five thousand dollars annually per year compared to IBM Cloud Pak, which would cost you around one million dollars."
"In my opinion, the most valuable aspect of this solution is its extensive range of adaptors and connectors. This feature holds significant importance and provides great value to users."
"The installation process is easy."
"It has improved our time management because development is quicker."
 

Cons

"In my opinion, the real-time analytics part of Mule ESB is not up to the mark for the decision-making process."
"In an upcoming release, I would like to see more additional concept for exception handling, batch processing, and increased integration with other application."
"Mule ESB isn't as secure as IBM. Financial companies go with IBM for that reason."
"It would be much more beneficial if the solution included AI and business process management."
"MuleSoft is not so strong in method-based integration, so they're not so functional in that regard."
"There are some issues with both stability and scalability."
"Community editions need more attention."
"This solution could be improved by making it more flexible, and more user-friendly."
"The server is very specific and it is very difficult to get experience with it."
"The configuration of the product is not an easy task for everyone."
"The integration capabilities need to be improved."
"For simpler tasks or simpler use cases, we avoid using WSO2 Enterprise Integrator because it is quite complex."
"If I have to buy software, then it becomes expensive for me."
"WSO2 libraries are not mature enough. For example, if you want to integrate with Kafka using its Kafka library, it often has many bugs."
"One of the reasons that we are looking for a replacement is their way of defining integration. The language of the XML structures that I use to describe the integrations are not that standard, and it's not easy to find people who are familiar with this approach."
"There are a lot of security settings that when you apply you have to re-apply again every time you modify a setting. It is something that really needs to be enhanced."
 

Pricing and Cost Advice

"The solution is expensive."
"Most of the challenges that I had with this solution were for smaller customers. There is not a good licensing model or pricing model. It is more expensive than other solutions, and that's the downside of MuleSoft. I had to be creative to be able to sell it to the business, but we did. This is something they have to work on because for large companies, it's affordable, but for small and medium businesses, it's very hard to sell."
"Mule ESB is a costly solution. We pay approximately $80,000 annually for the system. The cost of the number of instances, annual subscription, and cloud hosting services are expensive."
"The pricing must be improved."
"I think the price is very high. If you use TIBCO BW, the license is for the CPU usage, then the IPS, and support. I also think the license for the product is a one-time expense."
"The various features and components for this solution are no longer free."
"You will not get any support from Mule ESB's team for the tool's community edition...You can get support with the licensed version of Mule ESB."
"Regarding licensing and pricing, I find it somewhat flexible. They are more flexible with larger customers compared to small and medium ones, as their licensing model depends on ports and other factors. Large customers benefit from more flexibility in implementation and renewal compared to smaller ones."
"The solution costs about 20,000 or 30,000 euros per year, per instance."
"The cost is better than IBM Cloud Pak."
"I rate the product price a six on a scale of one to ten, where one is low price and ten is high price."
"It is a low-cost solution."
"The pricing of WSO2 Enterprise Integrator for enterprise subscriptions can be considered expensive, especially from the perspective of someone who prefers open-source software."
"The open-source, unsupported version is available free of charge."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Construction Company
12%
Financial Services Firm
12%
Outsourcing Company
10%
Outsourcing Company
14%
Financial Services Firm
10%
Construction Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise6
Large Enterprise39
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise11
 

Questions from the Community

Migration from IBM Integration Bus to Mulesoft ESB for a large enterprise tech services company
I was previously part of the Oracle SOA/OSB development team. In my current capacity I architected solutions using MuleSoft Anypoint Platform on cloud / on-premises and hybrid modes and on PCE/RTF ...
IBM Integration Bus vs Mule ESB - which to choose?
Our team ran a comparison of IBM’s Integration Bus vs. Mule ESB in order to determine what sort of ESB software was the best fit for our organization. Ultimately we decided to choose IBM Integratio...
What is your experience regarding pricing and costs for Mule ESB?
In terms of costing, I consider it 50-50; I would not say it's 100% cost-effective because the platform itself is a little costly. We are trying to improve how efficiently we make our ecosystem. It...
What needs improvement with WSO2 Enterprise Integrator?
Something that could be improved in WSO2 Enterprise Integrator is that the problem is not a lack of capability or functionalities. The problem is that it is a very complex environment. To put your ...
What is your primary use case for WSO2 Enterprise Integrator?
A typical use case for WSO2 Enterprise Integrator is when I am in an interoperability environment with healthcare facilities and I have to put together a lot of applications that share some HL7 mes...
What advice do you have for others considering WSO2 Enterprise Integrator?
For simpler tasks or simpler use cases, we avoid using WSO2 Enterprise Integrator because it is quite complex. So it is easier to manage some more simple solutions than that. WSO2 Enterprise Integr...
 

Overview

 

Sample Customers

Ube, PacificComp, University of Witwatersrand, Justice Systems, Camelot
West
Find out what your peers are saying about Mule ESB vs. WSO2 Enterprise Integrator and other solutions. Updated: September 2026.
914,322 professionals have used our research since 2012.