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N2WS Backup & Recovery vs Synology DSM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

N2WS Backup & Recovery
Ranking in Backup and Recovery
43rd
Average Rating
8.8
Reviews Sentiment
7.6
Number of Reviews
8
Ranking in other categories
Cloud Backup (31st), Disaster Recovery (DR) Software (22nd)
Synology DSM
Ranking in Backup and Recovery
18th
Average Rating
9.0
Reviews Sentiment
8.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of N2WS Backup & Recovery is 0.2%, up from 0.1% compared to the previous year. The mindshare of Synology DSM is 1.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Cezar Ashkar - PeerSpot reviewer
Easy to use and setup
One valuable feature is the easy-to-use GUI There is room for improvement in stability. I have been using this solution for a few months. We currently use the latest version.  I would rate the stability a nine out of ten.  It is a scalable solution.  The technical support of N2WS has an…
Michael Adejoh - PeerSpot reviewer
Reliable and cost-effective
One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication. Currently, it lacks the capability to automatically stop backups if it detects a virus or suspicious network activity, as some third-party solutions can. Having AI-driven analytics to identify anomalies and halt backups during potential attacks, along with notifications to administrators, would be valuable. Additionally, providing a dashboard for monitoring the backup environment's security would be a beneficial feature. These improvements would help address security concerns and make Synology more competitive in this aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is successful with the SMB market."
"Provides easy, one-click functionality and flexible backup policies and schedules for AWS workloads."
"The recovery time is fantastic and proven. Also, by providing a simple interface, the solution lowers the cost."
"The most valuable feature is the ease of use."
"N2WS Backup & Recovery is very easy to use and configure backup for AWS instances."
"The backup and restore functionality is very easy to use and manage."
"The backup and recovery are the most valuable features. So, our developers can work with confidence."
"The initial setup is easy."
"The most valuable features are the basic storage, file management, Btrfs file system, and built-in backups that come with the solution."
"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."
"The most valuable feature of the solution is that it serves as a backup for our company's virtual machine."
"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."
"The product performs well. It is easy to use and implement."
"Synology DSM is very easy to work and operate."
"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."
"The most valuable aspect is its ability to handle multiple disks."
 

Cons

"The UI is a little dated and hard to use. Some of the buttons are a bit small. You have to go into the menu to get the settings you want."
"The GUI has room for improvement."
"It's a global feature that the customer thinks they don't have enough tools to manage, to copy, to delay, and to classify the object file in the backup directory. So they need more tools to manage files in object directory."
"The GUI could be slightly improved."
"There is room for improvement in stability."
"The solution has the option to take backup on-prem servers, but it's not very efficient."
"Additional features I would like to see are the ability to restore to different vendors, AWS and Azure, and/or the ability or take the information out of the AWS cloud."
"More documentation would be helpful, especially some step-by-step documents for recovery scenarios."
"Synology DSM's user interface is not quite intuitive."
"The platform could be much more cost-effective and flexible for integrating third-party products."
"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."
"Users may lose their data if they don't configure the solution properly."
"The only bothersome aspect is that the device is aging."
"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."
"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."
"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."
 

Pricing and Cost Advice

"It has very good pricing per instance and comes with three options, for both small and large environments, to fit your needs."
"The pricing and licensing on AWS is fine, because you can do it for smaller tiers depending on your number of instances, so it's not that scary."
"It's very economical and worth the cost."
"AWS adds more features and offer things for free, or cheaply. Therefore, we will be evaluating AWS Data Lifecycle Manager, because it will probably do backups. Thus, make sure the product that you are using is competitive or adds more value than AWS."
"The price is not cheap, nor is it costly."
"The purchasing process through the AWS Marketplace is easy. Just click the button."
"The pricing varies widely, catering to a broad range of needs."
"The solution’s pricing is neither cheap nor expensive."
"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."
"It is quite an affordable solution."
"Synology DSM is a free tool."
"Synology DSM is a cheap solution."
"The price of the solution is very good."
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Financial Services Firm
15%
Manufacturing Company
12%
University
9%
Computer Software Company
13%
Government
8%
Comms Service Provider
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about N2WS Backup & Recovery?
N2WS Backup & Recovery is very easy to use and configure backup for AWS instances.
What is your experience regarding pricing and costs for N2WS Backup & Recovery?
I used the free version. I don't have much experience with the paid version. But I'm trying to compare the pricing between different options.
What needs improvement with N2WS Backup & Recovery?
N2WS Backup & Recovery efficiently takes cloud backups on EC2 instances. The solution has the option to take backup on-prem servers, but it's not very efficient.
What do you like most about Synology DSM?
The most valuable features of Synology DSM are its security and connectivity.
What is your experience regarding pricing and costs for Synology DSM?
The solution’s pricing is neither cheap nor expensive.
What needs improvement with Synology DSM?
Users may lose their data if they don't configure the solution properly.
 

Also Known As

N2WS Cloud Protection Manager
Synology DiskStation Manager (DSM)
 

Overview

 

Sample Customers

Coca-Cola, tecRacer, Cloudar, Goodwill
Information Not Available
Find out what your peers are saying about N2WS Backup & Recovery vs. Synology DSM and other solutions. Updated: April 2025.
846,617 professionals have used our research since 2012.