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Nagios XI vs Spiceworks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Nagios XI saves time in system monitoring, offers long-term value, but some users find costs high despite management's approval.
Sentiment score
7.8
Spiceworks provides high ROI as a free tool, benefiting efficiency, issue resolution, and stability despite setup time investment.
 

Customer Service

Sentiment score
6.6
Nagios XI support is professional and prompt, though costly, with comprehensive resources lessening the need for direct assistance.
Sentiment score
7.4
Spiceworks offers excellent, free email-based support, with strong community assistance and some criticisms for lacking direct phone support.
 

Scalability Issues

Sentiment score
7.1
Nagios XI is scalable for various environments, but complex performance and limited documentation challenge extensive infrastructures.
Sentiment score
7.4
Spiceworks is scalable for small to large setups, though larger organizations may face challenges; newer versions improve scalability.
 

Stability Issues

Sentiment score
7.3
Nagios XI is stable with minimal performance issues, requiring occasional tweaks, and is ideal for large-scale infrastructure monitoring.
Sentiment score
6.6
Spiceworks is stable but may slow down or crash with large setups; proper configuration enhances performance and stability.
 

Room For Improvement

Nagios XI requires better integration, user interface, documentation, and enhanced features for easier setup and improved management capabilities.
Spiceworks users desire enhanced monitoring, scalability, reporting, integration, and user-friendly features with faster performance and lower resource consumption.
The GUI could be improved. It's a bit too basic.
 

Setup Cost

Nagios XI offers cost-effective monitoring with free and paid versions, though enterprise deployment may involve complex licensing and higher costs.
Spiceworks provides a customizable, free help desk solution with optional costs for premium features, suitable for small to medium businesses.
We are using the free, open-source version.
 

Valuable Features

Nagios XI provides customizable, scalable monitoring with extensive plugin support, real-time insights, and integration, improving user experience and flexibility.
Spiceworks offers SMBs a free help desk, inventory management, user-friendly interface, and strong community support for IT needs.
The alerting system is very effective.
Additionally, it is free software.
 

Categories and Ranking

Nagios XI
Ranking in IT Infrastructure Monitoring
14th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
57
Ranking in other categories
Network Monitoring Software (13th), Server Monitoring (8th), Cloud Monitoring Software (15th)
Spiceworks
Ranking in IT Infrastructure Monitoring
39th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
Help Desk Software (15th), IT Asset Management (11th)
 

Mindshare comparison

As of February 2025, in the IT Infrastructure Monitoring category, the mindshare of Nagios XI is 3.6%, down from 4.1% compared to the previous year. The mindshare of Spiceworks is 0.5%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Amir  Said - PeerSpot reviewer
Effective alerting enhances network monitoring experience with an easy setup
We love Nagios XI due to the fact that JPS Web is very useful. JPS monitors the modem and performs switching, monitoring the computer, and performing switching. We implement some applications and traffic monitoring. The alerting system is very effective. For instance, if we have an alarm on some RAM storage if the traffic is cut or dropped.
Fernando Cezario - PeerSpot reviewer
Allows for separate accounts for different enterprises, enabling efficient management of computers across various sites and clients
One area of improvement is the user-friendly interface for the website. With Spiceworks, like, when I open the websites, I have to Zoom in. I need to zoom in on those websites sometimes because it makes it horrible to use. Previously, Spiceworks required server installation for enterprise use. Now, Spiceworks promotes its own cloud solution through the RCM, which is both good and bad. While I preferred the old, on-premise version, the current cloud option requires less technical expertise for deployment. However, I'm unsure if everyone is comfortable with this transition, and it's a significant factor in our continued use.
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Educational Organization
62%
Computer Software Company
6%
Financial Services Firm
5%
Manufacturing Company
4%
Computer Software Company
16%
Financial Services Firm
11%
University
10%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Nagios XI?
It is an open-source platform with valuable features for performance and stability.
What needs improvement with Nagios XI?
The GUI could be improved. It's a bit too basic, and maybe having a GraphQL interface would resolve this. Also, there is room for improvement in the interface.
What do you like most about Spiceworks?
The solution is easy to use and easy to manage.
What needs improvement with Spiceworks?
I am unable to provide suggestions for improvement at this moment, however, I can provide feedback later. Currently, there do not seem to be any issues.
 

Comparisons

 

Overview

 

Sample Customers

Nagios has over one million users globally, including AOL, DHL, McAfee, MCI, MTV, Yahoo!, Universal, Toshiba, Sony, Siemens, and JPMorgan Chase.
Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
Find out what your peers are saying about Nagios XI vs. Spiceworks and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.