Try our new research platform with insights from 80,000+ expert users

Nagios XI vs Spiceworks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Nagios XI enhances efficiency and time management but concerns about increased costs affect ROI perception across organizations.
Sentiment score
7.8
Spiceworks provides high ROI as a free tool, benefiting efficiency, issue resolution, and stability despite setup time investment.
 

Customer Service

Sentiment score
6.5
Nagios XI support is mixed; praised for responsiveness but criticized for high cost, complex licensing, and delayed responses.
Sentiment score
7.4
Spiceworks offers excellent, free email-based support, with strong community assistance and some criticisms for lacking direct phone support.
 

Scalability Issues

Sentiment score
7.1
Nagios XI is scalable for small to medium environments but faces challenges in large infrastructures and cloud adaptability.
Sentiment score
7.4
Spiceworks is scalable for small to large setups, though larger organizations may face challenges; newer versions improve scalability.
If the user interface isn’t presenting data well, it becomes difficult to manage when scaling.
 

Stability Issues

Sentiment score
7.3
Nagios XI is stable, but large deployments may experience performance issues, database problems, and minor network dependencies.
Sentiment score
6.6
Spiceworks is stable but may slow down or crash with large setups; proper configuration enhances performance and stability.
It is very stable.
 

Room For Improvement

Nagios XI's interface is outdated, lacks scalability, needs better cloud integration, APIs, automation, and improved documentation.
Spiceworks users desire enhanced monitoring, scalability, reporting, integration, and user-friendly features with faster performance and lower resource consumption.
Many tools have poor user interfaces, making them hard to manage and navigate.
The GUI could be improved. It's a bit too basic.
 

Setup Cost

Nagios XI provides cost-efficient enterprise-level monitoring with reasonable pricing, appreciated for its features and open-source options.
Spiceworks provides a customizable, free help desk solution with optional costs for premium features, suitable for small to medium businesses.
We are using the free, open-source version.
The pricing for the Nagios XI product is good and better than other solutions.
 

Valuable Features

Nagios XI provides customizable, flexible, and scalable IT infrastructure monitoring with real-time alerts and extensive plugin support.
Spiceworks offers SMBs a free help desk, inventory management, user-friendly interface, and strong community support for IT needs.
Nagios XI simplifies our setup and reduces the time spent configuring monitoring tools.
The alerting system is very effective.
Additionally, it is free software.
 

Categories and Ranking

Nagios XI
Ranking in IT Infrastructure Monitoring
14th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
58
Ranking in other categories
Network Monitoring Software (16th), Server Monitoring (8th), Cloud Monitoring Software (16th)
Spiceworks
Ranking in IT Infrastructure Monitoring
41st
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
47
Ranking in other categories
Help Desk Software (17th), IT Asset Management (11th)
 

Mindshare comparison

As of March 2025, in the IT Infrastructure Monitoring category, the mindshare of Nagios XI is 3.6%, down from 4.1% compared to the previous year. The mindshare of Spiceworks is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Amir  Said - PeerSpot reviewer
Effective alerting enhances network monitoring experience with an easy setup
We love Nagios XI due to the fact that JPS Web is very useful. JPS monitors the modem and performs switching, monitoring the computer, and performing switching. We implement some applications and traffic monitoring. The alerting system is very effective. For instance, if we have an alarm on some RAM storage if the traffic is cut or dropped.
Jeetendar Kumar - PeerSpot reviewer
Customizable, easy to use, easy to manage, and provides multiple features
I have used many software, but Spiceworks is the best. The tool provides multiple features. It is a valuable product for inventory. It is also useful as a ticketing system. The solution is easy to use and easy to manage. Many people can use it very easily. The features are not complicated. It is very easy to run, install, and understand. That is why my organization decided to use it. The solution’s asset management capabilities have benefitted us in many ways. We are able to manage all the inventory. We have a complete database. We have a record of everything. It is very valuable. I rate the usability of the user interface and dashboard a nine out of ten. The tool is easy to learn compared to other software.
report
Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
842,296 professionals have used our research since 2012.
 

Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Educational Organization
60%
Computer Software Company
6%
Financial Services Firm
5%
Manufacturing Company
4%
Computer Software Company
15%
Financial Services Firm
11%
University
9%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Nagios XI?
It is an open-source platform with valuable features for performance and stability.
What is your experience regarding pricing and costs for Nagios XI?
The pricing for the Nagios XI product is good and better than other solutions. I would give it a four or five.
What needs improvement with Nagios XI?
The user interface needs improvement. Many tools have poor user interfaces, making them hard to manage and navigate.
What do you like most about Spiceworks?
The solution is easy to use and easy to manage.
What needs improvement with Spiceworks?
I am unable to provide suggestions for improvement at this moment, however, I can provide feedback later. Currently, there do not seem to be any issues.
 

Comparisons

 

Overview

 

Sample Customers

Nagios has over one million users globally, including AOL, DHL, McAfee, MCI, MTV, Yahoo!, Universal, Toshiba, Sony, Siemens, and JPMorgan Chase.
Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
Find out what your peers are saying about Nagios XI vs. Spiceworks and other solutions. Updated: March 2025.
842,296 professionals have used our research since 2012.