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Nagios XI vs Spiceworks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Nagios XI saves time in system monitoring, offers long-term value, but some users find costs high despite management's approval.
Sentiment score
7.8
Spiceworks provides high ROI by offering free proactive monitoring, enhancing customer satisfaction with minimal financial investment and resource use.
 

Customer Service

Sentiment score
6.6
Nagios XI support is professional and prompt, though costly, with comprehensive resources lessening the need for direct assistance.
Sentiment score
7.4
Spiceworks support is praised for knowledgeable service and community forums, despite limited formal channels and unresolved issues.
 

Scalability Issues

Sentiment score
7.1
Nagios XI is scalable for various environments, but complex performance and limited documentation challenge extensive infrastructures.
No sentiment score available
 

Stability Issues

Sentiment score
7.3
Nagios XI is stable with minimal performance issues, requiring occasional tweaks, and is ideal for large-scale infrastructure monitoring.
Sentiment score
6.5
Spiceworks is stable for most, but large installations may face crashes, slowdowns, and disruptions, needing server improvements.
 

Room For Improvement

Nagios XI requires better integration, user interface, documentation, and enhanced features for easier setup and improved management capabilities.
Spiceworks needs improvements in monitoring, performance, reporting, user interface, and automation to meet enterprise expectations.
The GUI could be improved. It's a bit too basic.
 

Setup Cost

Nagios XI offers cost-effective monitoring with free and paid versions, though enterprise deployment may involve complex licensing and higher costs.
Spiceworks offers free IT solutions ideal for SMBs, with community support and customization benefits despite lacking paid support.
We are using the free, open-source version.
 

Valuable Features

Nagios XI provides customizable, scalable monitoring with extensive plugin support, real-time insights, and integration, improving user experience and flexibility.
Spiceworks provides free, user-friendly IT management with features like help desk, inventory, remote monitoring, and community support for SMBs.
 

Categories and Ranking

Nagios XI
Ranking in IT Infrastructure Monitoring
12th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
57
Ranking in other categories
Network Monitoring Software (13th), Server Monitoring (8th), Cloud Monitoring Software (15th)
Spiceworks
Ranking in IT Infrastructure Monitoring
40th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
47
Ranking in other categories
Help Desk Software (17th), IT Asset Management (11th)
 

Mindshare comparison

As of December 2024, in the IT Infrastructure Monitoring category, the mindshare of Nagios XI is 4.0%, down from 4.6% compared to the previous year. The mindshare of Spiceworks is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Amir  Said - PeerSpot reviewer
Effective alerting enhances network monitoring experience with an easy setup
We love Nagios XI due to the fact that JPS Web is very useful. JPS monitors the modem and performs switching, monitoring the computer, and performing switching. We implement some applications and traffic monitoring. The alerting system is very effective. For instance, if we have an alarm on some RAM storage if the traffic is cut or dropped.
Hassan Zia - PeerSpot reviewer
Good low-cost service desk system, but lacks in automation workflows and categorization
One of the biggest ways in which Spiceworks could improve is by developing better and more automated workflows. For example, in another solution called ServiceDesk by ManageEngine, you can have levels of approval in the event that there is a request for new software, or when someone requests a VPN or WiFi connection. This kind of multi-stage approval feature provided by ServiceDesk does not appear to exist in Spiceworks, and it is one of their main shortcomings for me. There are also several other automation features in ServiceDesk that are not present in Spiceworks. Another feature that I have always wanted in Spiceworks is categorization. Let's suppose that I select a certain piece of software within Spiceworks, and I want to see the subcategories, Spiceworks should be able to auto-populate those subcategories. This is unfortunately not possible within Spiceworks at the moment.
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Educational Organization
60%
Computer Software Company
6%
Financial Services Firm
5%
Manufacturing Company
4%
Computer Software Company
17%
Financial Services Firm
10%
University
9%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Nagios XI?
It is an open-source platform with valuable features for performance and stability.
What needs improvement with Nagios XI?
The GUI could be improved. It's a bit too basic, and maybe having a GraphQL interface would resolve this. Also, there is room for improvement in the interface.
What do you like most about Spiceworks?
The solution is easy to use and easy to manage.
What needs improvement with Spiceworks?
The GUI must be improved. The GUI looks old-fashioned. The vendor must do some web development for it.
 

Comparisons

 

Learn More

 

Overview

 

Sample Customers

Nagios has over one million users globally, including AOL, DHL, McAfee, MCI, MTV, Yahoo!, Universal, Toshiba, Sony, Siemens, and JPMorgan Chase.
Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
Find out what your peers are saying about Nagios XI vs. Spiceworks and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.